Real-time collaboration frustrating

Real-time collaboration frustrating

At the beginning of this week our staff switched from Google docs to Zoho writer. Thus far, however, the process of real-time collaboration has been more trouble than it is worth. We maintain a document that lists all of the stories that our journalists are working on in a given day, but our staff have found that it is difficult to access the document, words move around randomly for no apparent reason, sometimes it won't allow us to even write anything, and the "real-time" aspect of things isn't really all that real-time. Do you have any tips for how we can make this experience a smoother one for our staff? It is absolutely necessary that we be able to do real-time collaboration - but it can't always be this frustrating. 

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