We need to track the average business it takes to complete a tasks with some exclusions.
We use Projects to track incoming orders. Before the order can be entered into the system several steps need to be accomplished. The process has a general order but sometimes can go back and forth to other statuses. We have status such as Risk Assessment, GM Approval, Awaiting Customer, Re-Quoting, Scheduling and Order Ready. The excluded statuses are Awaiting Customer and Re-Quoting.
I know there is no Analytics connection for this now and I can export each and every single task individually and then take the massive effort of combining the files into accessible data but I'm looking for an alternative.
Is there a Function, Workflow, API, Webhook... something that we can use? Could there be a trigger when a status is changed that that data is saved to a spreadsheet document within the Project? Can an accumulative integer field be updated for each of the statuses when they change?
I'm really hoping there's a better way. We may need to pull this from Projects and find a better product.