Release Notes: Version 1.1205, May 2012
This version of Zoho Assist includes the following changes.
Enhanced Mac OS support
We have increased the support quality and connection speed for the Mac OS. This will suit its higher resolution and enhanced graphics and to provide a better screen sharing experience.
Smoother keyboard synchronization
Typing and working with remote keyboard is a breeze now, with the refinements made in keyboard synchronization. This will achieve smooth and consistent remote support experience, just like working in your own computer.
Easy switch between monitors
Does your customer has multiple monitors and you want to assist them remotely? If yes, switching between monitors is much faster with Zoho Assist now (Windows OS only).
Quick access with Reduced Color Quality
Even if your customers are in slow network connection, you can still connect with them easily by reducing the Color Quality from your toolbar and get quick access to their Desktop.
Some bugs have also been fixed with this version. We would love to hear your feedback. Please drop your comments here or mail to us at support@zohoassist.com
We recommend all customers to download and use our desktop plugin to conduct remote support sessions. You can download the latest plugin from here (Windows Only. We request other OS users to login to the website to start the sessions.)