Solved: building custom timesheets with Zoho Analytics based on Zoho Sprint time tracking data structure

Solved: building custom timesheets with Zoho Analytics based on Zoho Sprint time tracking data structure

If you're using Zoho Sprints for agile projects, you're tracking time in it, and you want to use the data for performance billing, this tip is for you.

Three steps:

1. use Zoho Analytics.
Either bundle it with Zoho One or Zoho CRMPlus or use it as a standalone instance.
Besides reporting and dashboard functions, you get direct access to the data with the help of Cloud-SQL - to almost all Zoho applications and of course also to Zoho Sprints.

2. create a workspace in Analytics and connect to Zoho Sprints

3. after the initial data sync is complete, create a query view using the following SQL:

  1. SELECT
  2. date(substr(t."Log Date", 1, 10)) "Log Date",
  3. t."Description" "Description",
  4. t."Log Time in Minutes" "Log Time in Minutes",
  5. t."Log Time in Hours" "Log Time in Hours",
  6. t."Last Updated Time" "Last Updated Time",
  7. t."Billable Type" "Billable Type",
  8. ou."User Name" "Owner",
  9. au."User Name" "Approved By",
  10. p."Project Name" 'Project Name',
  11. s."Sprint Name" 'Sprint Name',
  12. s."Sprint Type" 'Sprint Type',
  13. i."Item No" 'Item No',
  14. i."Item Name" 'Item Name',
  15. i."Item Type Name" 'Item Type Name',
  16. i."Priority Name" 'Item Priority Name',
  17. e."Epic Name" 'Epic Name',
  18. e."Epic Type" 'Epic Type'
  19. FROM  "Timesheets (Zoho Sprints)" t
  20. LEFT JOIN "Users (Zoho Sprints)" au ON (au."ZSUser ID"  = t."Approved By") 
  21. LEFT JOIN "Users (Zoho Sprints)" ou ON (ou."ZSUser ID"  = t."Owner ID") 
  22. LEFT JOIN "Items (Zoho Sprints)" i ON (i."Item ID"  = t."Item ID") 
  23. LEFT JOIN "Sprints (Zoho Sprints)" s ON (s."Sprint ID"  = i."Sprint ID") 
  24. LEFT JOIN "Epics (Zoho Sprints)" e ON (e."Epic ID"  = i."Epic ID") 
  25. LEFT JOIN "Projects (Zoho Sprints)" p ON (p."Project ID"  = i."Project ID")  
  26. ORDER BY t."Log Date" 

At CEYOND, we use Zoho Analytics in close to all Zoho projects - starting from initial data import to ongoing automated reports and dashboards. We use Zoho Sprints in all our customer projects. We work according to Scrum and map our requirements, goals and activities in the form of Epics, Stories and Tasks.

    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • Tip #28 - Plan less and deliver more using WIP limit in Zoho Sprints

                                                              Hello, It's been a while since we met with a quick, interesting tip. As the saying goes, "Too much of anything is good for nothing", today the focus is on delivering your outcomes with the right amount of planning. Your plan should be practical, calculative, and achievable for driving a qualitative success.    Laura's plan   Laura has a habit of planning her project deliverables before assigning work to her team-mates. Once the plan is finalized, she schedules a general meeting with her team and
                                                            • Tip # 3- Working on the Scrum board

                                                              Continuing from our Tip #2 on leading to a sprint, let's see how to manage the work items on the Scrum board.  Once you start the sprint your work items are automatically displayed on the Scrum board where you will actually manage the work items. It is a snapshot of the backlog items identified for the current sprint.    The layout of the Scrum board Simply put, the scrum board is just like a physical board with sticky notes on which the work items of the active sprint are displayed.  The scrum board
                                                            • Tip#2- Leading you to a Sprint

                                                              Product Backlog After the user stories are written and finalized, they are sorted to create the Product Backlog for the project during the Backlog Grooming meeting. This is a master list of all the work items that have been identified for the project and sorted by priority. Requirements are not constant during this period.The Product Backlog is dynamic and is an ongoing process. Every user story in the Product Backlog is customer centric. The Product Backlog includes: User centric stories based on
                                                            • Tip #1- Why swimlanes?

                                                              Lanes define a clear path to reach your destination. In Agile, swimlane is one such concept that sets a simple and clear process of the work that you do.   The concept of swimlane can be related to the pool, where the swimmers gather in their respective lanes to start off. Similar to the pool, work items are grouped in different categories. Each category is referred as a lane and is displayed in horizontal format. Swimlanes are effective in categorizing the work items with respective to specific


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Sync specific Zoho Inventory Warehouses to Zoho Commerce

                                                                                                              As said in the title, we would want to only sync stock from one warehouse of Zoho Inventory to the Zoho Commerce item stock. We have a 2 warehouses in different countries and the way that Zoho Commerce works (It takes stock from ALL WAREHOUSES EVERYWHERE
                                                                                                            • Weekly Tips : Automatically clean clutter with Junk cleanup interval

                                                                                                              If you regularly receive many unwanted or spam emails, your Spam folder can quickly fill up and start taking up valuable storage space in your Zoho Mail account. Instead of manually clearing it every few days, you might find it helpful to enable automatic
                                                                                                            • Any solution for getting portal users list in deluge or in widget

                                                                                                              Hi Team, Has anyone able to find the solution to get portal users list in deluge or in zoho creator widgets? Thanks, Payal
                                                                                                            • The Grid is here!

                                                                                                              Hey Zoho Forms Community! 👋 We’re thrilled to announce the launch of a feature that’s been on your wishlist for a while: Grids What is Grids? Grids let you place form fields side by side in multiple columns to create a more concise and organized form
                                                                                                            • Steuerberater der Zoho benutzt in Deutschland

                                                                                                              I write in English because the issue is related to German regulations. Wir sind ein Unternehmen, welches aktuell keine Pflicht zur doppelten Buchführung hat. Aktuell bucht unser Steuerberater jeden Beleg, auch unsere Auslagen. Wir würden dies gerne selbst
                                                                                                            • GraphQL in new Send Webhooks feature

                                                                                                              Hello, is it possible to use GraphQL apis in the new Send Webhooks feature?
                                                                                                            • # 2 Why do we need a billing system when accounting covers billing?

                                                                                                              In today's evolving financial tech stack, businesses use a mix of tools to manage their day-to-day operations, from invoicing to full-fledged accounting. While accounting platforms typically come with built-in invoicing features, specialized billing systems
                                                                                                            • How to insert an Excel/Zoho Sheet table in a chat?

                                                                                                              Hello, is there a way to paste an excel/zoho sheet table to a conversation without loosing table lines. I tried to paste a piece of a table and all the columns and rows were gone. How to easily paste a table without a need of sending a file? Katarzy
                                                                                                            • Mass Update Application Status

                                                                                                              How to update application statuses of Multiple Applications at once? Is that possible? If not then why please consider adding it It can save hours of manual work Thats the only Option I see
                                                                                                            • Free webinar: Streamlining customer service paperwork with the Zoho Sign extension for Zoho Desk

                                                                                                              Hi there! Wondering how to bridge the gap between digitized customer service and business paperwork? Attend our free webinar to learn how you can do this by connecting Zoho Sign, our digital signature app, with Zoho Desk, our online customer service help
                                                                                                            • Mail Search Not Working

                                                                                                              Hello, Mail search is not working at all. I've tried Chrome and Mozilla. I can try and search for an exact term, or even an email that is 1st in my email list. All search does is sit and spin, or it comes up with no results. I've also tried it on my android
                                                                                                            • Cannot Send Email to a Gmail Account

                                                                                                              Hello, I have a zoho-hosted email account, alex@chirochannelnetwork.com that has trouble sending to gmail accounts.  But not all gmail accounts, only some of them. I've tried to figure this out with clients, and they don't appear to be going into their
                                                                                                            • Unblock ME

                                                                                                              info@pentekykloi.gr Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more. I purchase additional storage
                                                                                                            • The Social Wall: July 2025

                                                                                                              Hello everyone! July has brought some exciting new updates to Zoho Social. From powerful enhancements in the Social Toolkit to new capabilities in the mobile app, we’ve packed this month with features designed to help you level up your social media presence.
                                                                                                            • Cannot Print Landscape with Zoho Sheet

                                                                                                              I am noticing that when using the Zoho Sheet desktop for Mac, that even when selecting landscape as the print option, once you choose "Print", a second system dialog opens that automatically makes the view portrait again, and does not allow printing in
                                                                                                            • Power of Automation : Enhancing custom date field calculations by excluding Weekends and Holidays

                                                                                                              Hello Everyone, A Custom function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. Requirement:
                                                                                                            • Stock count by bin location

                                                                                                              Is there a configuration to make a stock count by bin or area and not by product. these is useful to manage count by area Regards
                                                                                                            • Temporary Outage in Zoho Cliq Affecting US Users – July 23, 2025

                                                                                                              We experienced a service disruption in Zoho Cliq that impacted core functionality for users in the US region. The issue occurred between Jul 23, 2025, 06:54:00 PM IST and 07:13:13 PM IST, lasting approximately 19 minutes. To restore service stability,
                                                                                                            • portal.assignUserInProfile - Não esta adicionando

                                                                                                              Estou encontrando problema com este comando portal.assignUserInProfile Não esta incluindo o usuário no portal Alguém pode me dizer o que pode ser thisapp.portal.assignUserInProfile("teste@gmail.com","Customer");
                                                                                                            • CRM emails vs Campaigns

                                                                                                              Please help me understand this. I am having a difficult understanding of "Campaigns" sent through CRM (real emails) or Zoho One (blast "potentially junk" emails) This is what I currently think emails sent via CRM are "real" emails sent through linked real personal email accounts and therefore are more likely to get delivered.  We use this for critical updates for our "Approved " accounts and certain other preferred statuses emails via Campaigns are sent through the Zoho server (like MailChimp, Campaign
                                                                                                            • Setting up property management in Zoho Books

                                                                                                              Hi, I run a property management business that manages property complexes. There are multiple owners, some owning more than one property on the same complex. My role is to manage the fees they pay for maintenance of common areas, such as the swimming pool
                                                                                                            • Reverse proxy

                                                                                                              We have a web application in the creator platform. When I launch a particular DNS, I would like that DNS to redirect to the web page of the application in creator app. Has anyone achieved it and if yes, please share how to do it.
                                                                                                            • Still client need to download .exe?

                                                                                                              Hello, the client for use zoho assist need everytime download .exe file and launch it?
                                                                                                            • Splitting a ticket's entire thread

                                                                                                              Hi, When you split a ticket it only splits the individual reply that you clicked "Split as new ticket" on. Is it not possible to split the entire ticket thread from that point into the new ticket (every reply from the split point forward)? Or is there
                                                                                                            • Editing the text on the Help Center home page

                                                                                                              Is it possible to edit the "Welcome to Help Center" message anywhere? This one: We'd like to be able to tailor it a little more ourselves.
                                                                                                            • WHMCS for Zoho Flow

                                                                                                              Can we use WHMCS for Zoho flow?
                                                                                                            • Online meetings through Calendar Booking form with options

                                                                                                              This is great to see and particularly for those users who don't have Zoho BOOKINGS. The shame of it all though is that it could have been better. Why do we have to set up separate booking forms for each type of meeting and for each online conferencing
                                                                                                            • Agents permission per department

                                                                                                              Hi Team, can I setup permission for each agent what they can do in each department, for example I want account department agents to only have view access to support department tickets and not allowed to assign or reply to clients. I am sure this would
                                                                                                            • CRM notes

                                                                                                              I want to be able to add notes to a task that do not necessarily get rolled up into an account or contact.   For example, I tasks to work on a Court Order for John Doe divorce account.  There might be lots of updates (in the form of notes) that employees
                                                                                                            • Introducing parent-child ticketing in Zoho Desk [Early access]

                                                                                                              Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child
                                                                                                            • Function #8: Add additional charges to invoices

                                                                                                              Here goes one of the highly sought-after custom functions in Zoho Books. If you find yourself needing to apply additional charges to customers on their invoices (say credit card surcharges, or fuel charges applicable to customers from a certain region,
                                                                                                            • Alternative / optional Position

                                                                                                              How do you create an alternative position or an optional position (article) in offers?
                                                                                                            • جمود في الصفحة عند حفظ عمل

                                                                                                              عندما اقوم باضافة ايقونة الى صفحة النموذج تجمد الصفحة ولا تعمل وتصبح مثل المظلة احدث الصفحة لا تعمل انتظر قليلا لا تعمل اقوم بنسخ رابط الصفحة والصقه في الرابط فيعمل
                                                                                                            • ZOHO Books Canadian payroll Integration

                                                                                                              Hello, I know ZOHO books doesn't have Canadian payroll and I dont believe its coming anytime soon. My question is there a Canadian payroll software that could be integrated with Zoho Books? Thank you HD
                                                                                                            • Create a draft in reply to an email via Emails API

                                                                                                              Hi, I’d like to use the outgoing webhook to automatically create a draft reply to incoming mail. How can I use the Emails API to create a draft reply that is linked to an existing email thread? I couldn’t find the relevant method in the documentation.
                                                                                                            • Zoho Desk Time Tracking and the Salary Privacy Issue

                                                                                                              Hello colleagues, Just wondering if anyone did hit the same wall? In the Desk, when the agent-specific hourly rates are enabled (Zoho Desk → Setup → Time Tracking → Billing Preferences), these Time Entries are being displayed in the Ticket History tab.
                                                                                                            • How to Delete, Disable, or Remove Streams from the Mail App?

                                                                                                              Is there a way to remove Streams from the mail app sidebar? I get too many notifications, it doesn't add any value to Zoho's functionality (especially since you can just make comments inside an email), and is distracting. I do not want notifications/alerts
                                                                                                            • Delay in MX updates

                                                                                                              Hi, I set MX Records 12 hours ago, and I am receiving email normally, but I still get notification MX record is not pointing correctly. Error: The MX records of your domain is not yet pointed to Zoho Mail. Why there is a delay in detecting MX records,
                                                                                                            • Bigin iOS and macOS app update: Link email messages to pipeline records.

                                                                                                              Hello everyone! In the latest version of the Bigin iOS(v1.11.9) and macOS(1.8.9) app, we have brought in support for an option to link email to pipeline records. This helps you to view emails specific to a deal, especially when a contact is associated
                                                                                                            • make.com integration

                                                                                                              Just wondering if anyone on Zoho One account connecting apps to Make.com We're on Canadian server (.com) and when connecting to Make.com, it keeps having error of Invalid Client ID. I have contacted both Zoho and Make and both sides said it's not an error
                                                                                                            • Next Page