Spotlight 33: Preapprove ticket registrations for your event
When hosting events that require you to know which attendees will take part, vetting ticket registrations before the event is necessary. Having an approval process for your tickets can help you streamline reviewing registrations made by attendees. Zoho Backstage now offers an option for preapproving ticket registrations to help you do just that. Let's look at how.
Enable preapproval in Backstage
When you create tickets for your event in the Tickets tab under the Microsite Builder, enable the Preapprove registrations toggle. Attendees who want to register for your event will only be allowed to send a request for tickets. Each order request will be displayed in Backstage in the Preapproval tab of the Registrations tab under Manage Dashboard.
Review order requests
Order requests that you receive can be approved or denied. When you approve order requests, if the attendee has requested free tickets, they are automatically confirmed. If the attendee has requested tickets that require payment, after the attendee has completed the purchase, the paid order will be confirmed. Once an order request is confirmed, they will be automatically moved to the Order Summary tab.
When you deny order requests, attendees will be informed about it through email. Attendees whose order requests are denied will not be able to register for that event with the same email address again.
You can also cancel order requests if you want to remove the request without denying it. Attendees whose order requests are canceled can send another request with the same email address, if needed.
After ticket orders are reviewed and the order status is updated, attendees will then be sent an email with more details about their confirmed order.
Screen ticket registrations at your next event to have more control over who can attend. Let us know if this feature is useful for you by commenting below. You can also start a discussion about this in our community or write to us at support@zohobackstage.com for any product-related questions.
Happy organizing!
Access your files securely from anywhere
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Tina Samuel
Sticky Posts
Spotlight 26: Host interactive virtual sessions with Backstage OnAir
According to a recent survey by Markletic, two of the biggest challenges organizers face when hosting online events are attendee engagement and interaction. Where in-person events bank on the impact of face-to-face communication to engage attendees, virtual
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー