I configured sync between Campaigns and CRM for a list of contacts in Campains that match the specified criteria in CRM.
As far as I could understand, synchronization involves the constant addition of new contacts from the CPM that meet the criteria, but the old contacts that no longer match are not deleted from the list.
Can I configure them to be deleted anyway? I couldn't find a way to do this.
For clarity, I will give an use case:
I need to constantly keep up to date the list of paid customers of the product in Zoho Campains, in order to send mailings to them.
So I made a sync based on CRM fiels "Status" = Paid
If a user ceases to be our client, we change "Status" to NonPaid in Zoho CRM, therefore this contact must be removed from the list of paid clients in Zoho Campains.