Telephony Widget Broken on Chrome Browsers

Telephony Widget Broken on Chrome Browsers

Hi there,

Big problem here. Chrome has deprecated the 'getUserMedia' method on 'cross-origin' iframes for some browsers already, and since all telephony widgets are embedded in iframes, and in most circumstances are cross-origin, so most Telephony Widgets are unusable in Chrome.

This is the exact error message when making a call from our Telephony widget on some versions of Google Chrome, I suspect the deprecation is going to roll out over the coming days to the rest of our browsers, this error is raised by the latest version of Twilio.JS SDK 1.4 on a Google Chrome browser Version 62 (but it worked fine just a few days ago, and works fine on another computer with identical versions):
  1. [Deprecation] getUserMedia (microphone) usage in cross-origin iframes is deprecated and will be disabled in M63, around December 2017. To continue to use this feature, it must be enabled by the embedding document using Feature Policy, e.g. <iframe allow="microphone" ...>. See https://goo.gl/EuHzyv for more details.
It seems like the iframe that the widget is embedded in will have to get the tag for 'allow="microphone"'.

This is a super priority situation. I hope a team member can start working on this immediately.

Thanks,

Sam Morrison

    Access your files securely from anywhere

        Zoho Developer Community




                                  Zoho Desk Resources

                                  • Desk Community Learning Series


                                  • Digest


                                  • Functions


                                  • Meetups


                                  • Kbase


                                  • Resources


                                  • Glossary


                                  • Desk Marketplace


                                  • MVP Corner


                                  • Word of the Day



                                      Zoho Marketing Automation


                                              Manage your brands on social media



                                                    Zoho TeamInbox Resources

                                                      Zoho DataPrep Resources



                                                        Zoho CRM Plus Resources

                                                          Zoho Books Resources


                                                            Zoho Subscriptions Resources

                                                              Zoho Projects Resources


                                                                Zoho Sprints Resources


                                                                  Qntrl Resources


                                                                    Zoho Creator Resources



                                                                        Zoho Campaigns Resources


                                                                          Zoho CRM Resources

                                                                          • CRM Community Learning Series

                                                                            CRM Community Learning Series


                                                                          • Kaizen

                                                                            Kaizen

                                                                          • Functions

                                                                            Functions

                                                                          • Meetups

                                                                            Meetups

                                                                          • Kbase

                                                                            Kbase

                                                                          • Resources

                                                                            Resources

                                                                          • Digest

                                                                            Digest

                                                                          • CRM Marketplace

                                                                            CRM Marketplace

                                                                          • MVP Corner

                                                                            MVP Corner





                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now