Is there a way to initiate a support session WITHOUT a user on the other end selecting an OK button? I want to provide support and updates after hours on machines, and was wondering if there was a way to have the end user "authorize" me to do so.
Unattended Access (Beta) is live! Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members. My Computers list in Zoho Assist home page will always display the online status of your unattended computers. You can rename the computers whenever you wish. Currently, Unattended Access can be configured only for Windows computers. Nevertheless,