Hello,
we
have a problem, the invoicing with the zoho books integration did not work correctly! We need to remove
the InvoiceId link for certain time entries, because the time entries do
not belong to the correct customer for whom the invoice was created.
If a time entry is linked to an invoice, I can no longer change it. Manually it's fine, but via API I should be able to change it.
If I try to remove the Invoice ID via API / deluge:
zoho.desk.updateRelatedRecord(orgId, "timeEntry", XXXXXXX, "tickets", XXXXXXX, newTimeEntryData);
I get this error:
{"errorCode":"UNPROCESSABLE_ENTITY","message":"The server was unable to process the data you entered."}
How can I change the time entries so that they are again without invoice association?
I am not allowed to and cannot edit the invoice.
Regards,
Sven