WFH Tip 14 : Scale-up your webinar registrations with the Webinar Zobot

Webinars are a source of generating leads or revenue for any business and also a great way to educate customers. They are the way to keep your customer base engaged for hours together, let them interact with you through real-time questions and get live feedback on training sessions. However, we still have concerns about low webinar attendance rates in the business world. This Zobot can help website visitors quickly register for webinars that you have scheduled by displaying the upcoming webinars along with corresponding dates, send out reminder emails before the webinar and do so much more. Let us take a look at what they can do.

Zobot Capabilities:

It can collect visitor details and help them register for webinars that you have scheduled.

Live Chat Transfer: A huge part of customer support is being able to connect website visitors to the right operators at the right time. Although the Zobot picks up your visitor chats, sometimes, visitors might prefer talking to one of your operators. In cases like these, your prospects can ask the bot to transfer their chats to one of the support representatives of your organization at any time. The Zobot provides an option to do so inside the chat window itself.
Registration Assistance: Sometimes, complex and long registration processes for webinars might make customers lose their interest. These Zobots make the registration processes easy and short - they can get your visitors' personal details and display preferred time slots using the Calendar widget. Then, they can choose a webinar time slot of their choice and the Zobot will record their response. This is all it takes to register for webinars when this Zobot is deployed on your website.
Sends promotion/reminder emails: Webinar promotion outreach is one of the best practices that can attract more audiences. The Zobot is capable of sending attractive promotion emails, capturing the prospects' information like name and email address, and sending them a confirmation email on registering for a webinar and also a reminder email before the webinar.
Keeps track of leads: The Zobot captures the prospects' information like name and email address, and creates leads inside Zoho CRM. This way, your operators can follow-up with those who have registered for your organisation's upcoming webinars, if necessary.

Bot Flow:

How does this Zobot work?

When a visitor lands on the website and matches the trigger criteria, the bot will trigger a welcome message along with the main menu.
Once the bot receives a message from the website visitor, the message handler starts executing where visitors are reactively engaged. All questions from the visitor are handled in the Message Handler.
The combination of messages received from the website visitor will be analysed and stored in the code in the context handler, and the bot will respond to the visitors based on the question they receive from the available answers. The Context handler is also where all the necessary connections are created and invoked.

How to create this bot?

Navigate to Settings > Zobot > Create bot.
Add a name, description, choose the website and preferred departments.
Set trigger criteria and enable business hours and operator hand off based on your requirements.
Now, copy the code and paste it inside each handler- Trigger, Message, and Context.
Save the script in all the handlers and then publish the bot and it will be ready to assist visitors on your website.

You can download the sample scripts here. Jump right into our Resources Section and learn more about the Zobot.

Happy Zoboting!

Regards,

Michelle.

Access your files securely from anywhere

Zoho Developer Community

New to Zoho LandingPage?

Access Zoho LandingPage

Zoho LandingPage Resources

New to Zoho Survey?

Access Zoho Survey

Latest Feature Updates

Explore our Pricing & Plans

Zoho Survey Resources

Android Mobile Surveys

Insurvey Blogs

Insight Blogs

Tips & Tricks

New to Zoho CRM Plus?

Deliver unforgettable customer experiences

ACCESS ZOHO CRM PLUS

New to Zoho CRM Plus?

Deliver unforgettable customer experiences

ACCESS ZOHO CRM PLUS

New to Zoho Marketing Plus?

Everything you need to run your marketing

ACCESS ZOHO MARKETING PLUS

New to Zoho Marketing Plus?

Everything you need to run your marketing

ACCESS ZOHO MARKETING PLUS

New to Bigin?

Signup Now

Access Bigin

Latest Feature Updates

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Tout forum

France ZUGs

Zoho SalesIQ Resources

Topic Participants
Michelle Concetta Fernando

Sticky Posts
Qualify Potential Leads Automatically with SalesIQ Chatbots
Your website may have a lot of visitors every day, but are you struggling to identify your potential leads? You may not know who your ideal leads are just by looking at a website visitor, right? To qualify a lead, you need to know their needs, interests,
OpenAI Alert! Plug Sample #11 - Next-generation chatbots, Zobot + ChatGPT Assistant
Hi Everyone! We have great news for all AI enthusiasts and ChatGPT users! The much anticipated Zobot integration with ChatGPT Assistant is now available with Plugs. OpenAI has introduced 'ChatGPT Assistants' to customize GPT models as per your requirement.
Get live insights on business performance with the SalesIQ TV App - Now available for Apple and Android TVs!
Hello everyone! Let's start with a question - What do you think is the key to a thriving business? Yes, I hear you. It's all about the customers. Success in business often starts with understanding customer needs. But wouldn't you agree that achieving
Deprecation of Google Drive and Sheets connections in Scripts (Deluge)
Hello Everyone, We have an important update for those using the Script (Deluge) platform to build chatbots, widgets, and forms. Google has alerted us about sensitive scopes within the Google Drive and Google Sheets default connections in Deluge. As a
Plug Sample #10 - Simplify Ticket Management (Zoho Desk) with Chatbots
Hi everyone! We're here with another simple yet effective plug for your chatbot to integrate with Zoho Desk. When a customer reports an issue/request during chat, it's logged as a ticket on Desk. When they return for updates, you end up searching through