What's new in Zoho Cliq - June 2022

What's new in Zoho Cliq - June 2022

Hi all,
 
As we enter into the second half of 2022, we would like to highlight a few features that went live in June 2022.
 
Sort channels in alphabetical order  
We have now introduced the option to sort your channels in alphabetical order. If you are a user who has a multitude of channels, you can sort them accordingly.
Here's how you can sort channels in alphabetical order:
  1. In the navigation sidebar, go to Channels.
  2. Click the sorting icon next to the search bar and choose "Alphabetical order".


 

Multi-account support in iOS  
You can now manage all your Cliq accounts from one place in your Cliq iOS app. You do not have to switch tabs to stay on top of all your Cliq accounts as you'll be posted with all notifications in the Cliq mobile app.
To add multiple accounts in your Cliq iOS app:
  1. Click on your Profile, select Add Account and log in with your credentials. Your account will be added under the Profiles list.



Note:
  • You can add up to 5 accounts using this feature.
  • To navigate to your profile section, swipe right from your home screen.
  • Unread or missed notifications will appear next to your profile name.
  • To remove an account, sign-out from the particular account.
  • Users can manage personal and business accounts in a single app.

 

DND for iOS  
The DND mode that was available in the web version of Cliq is now available in your iOS device too. It allows you to turn off all push notifications in Cliq. You can now schedule and manage the DND mode from within your Cliq iOS device .
 
Here's how you can enable DND mode in your iOS:
  1. Go to Settings and select Do Not Disturb.


  1. Here you can pause all push notifications by choosing  your preferred DND time.
  2. You can also schedule your quiet time by choosing a  DND under Quiet days, you can enable DND automatically for 24 hours on the chosen days.



Note:

  • To quickly set the DND mode, long press the Cliq app and select DND.
Edit images on the go  
Edit your images before sending them to your colleagues on your iOS device using the new Edit image feature. You can now crop, rotate, flip, zoom in/out images and change the ratio of the image while sharing it.



All new revamped file preview
You can now pane, rotate, and zoom in/out on images and files when previewing them. In the image below, you will see that there is an option to zoom in/out (in the bottom-left corner), a rotate icon to change the direction of the image, and an edit option.



To get the complete what's new updates on Cliq, refer here.


    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • What's new in Zoho Cliq - Our 2020 updates

                                                              Hi Everyone!  We work arduously around the clock to ensure that Cliq is constantly improving by releasing new features and updates, aimed towards enhancing user experience and productivity. Here we have put together the list of all new features and improvements to make sure that you stay up to date on what's new at our end. Remote Work - Set up your office workspace with Cliq We delved into the challenges attached with remote working and came up with a swift solution that integrates your office space
                                                            • Cliq works in Hindi across all interfaces

                                                              We're thrilled to announce that Cliq has added Hindi to the list of supported languages. Read on to know how you can localize Cliq with just a few clicks! Cliq Web & Desktop App  Tap on your display picture to open the user panel Click on My Zoho Account to land on your account set up view and click on My Profile Info In the Language field, search and select हिंदी   Save your preference!  Cliq Android  Go to Settings, then Language and input, and switch to हिंदी . Now, Cliq will adapt to the language
                                                            • Simplify and Centralize your workflows with Forms

                                                              Hello Everyone, We're thrilled to kickstart this new year with a feature release! Forms in Cliq - just got bigger and better. Forms allow you to work with multiple pieces of information at one go! Creating a survey, assigning a task in your project management software, raising a request with your IT team, or anything else that requires you to perform a multistep task, across single or multiple applications— Forms can do it all. A quick rundown of the uniquely powerful features of Forms Dynamic -
                                                            • Farewell, Zoho Chat! Welcome, Zoho Cliq!

                                                              Hello all,   As the heading says, Zoho Chat is now Zoho Cliq with power packed features that will keep you hooked. Cliq is designed to provide you with topnotch collaborative services that will keep you connected at all times.  Let me list a few features outlining it's functions:  Audio & Video calls: The calls are available in 1-1 Chats. Get connected instantly with your contacts and colleagues from anywhere.  Commands and Bots: You can now create Commands and Bots to integrate your internal tools


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Ability to Set a General Email Signature for the Organization in Zoho Recruit

                                                                                                              Dear Zoho Recruit Team, I hope you're doing well. We would like to request a feature that would allow us to set a general email signature at the organizational level within Zoho Recruit. Currently it is only possible for individual users to create their
                                                                                                            • Custom Buttons & Links Now Supported in Portals

                                                                                                              We’ve just made portals in Zoho Recruit more powerful and customizable than ever! You can now bring the power of Custom Buttons and Links to your Candidate, Client, Vendor, and Custom Portals — enabling portal users to take direct action without recruiter
                                                                                                            • Change Last Name to not required in Leads

                                                                                                              I would like to upload 500 target companies as leads but I don't yet have contact people for them. Can you enable the option for me to turn this requirement off to need a Second Name? Moderation update (10-Jun-23): As we explore potential solutions for
                                                                                                            • CC and/or BCC users in email templates

                                                                                                              I would like the ability to automatically assign a CC and BCC "User (company employee)" into email templates. Specifically, I would like to be able to add the "User who owns the client" as a CC automatically on any interview scheduled or candidate submitted
                                                                                                            • Is there a way to show contact emails in the Account?

                                                                                                              I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail
                                                                                                            • Live webinar: Transform data into impactful visuals with Zoho Show

                                                                                                              Data is frequently a core part of a presentation, whether it’s a sales pitch, project update, research report, or performance review. But when it’s just numbers on a page, the message you’re trying to convey can get buried. The real magic happens when
                                                                                                            • Zoho Projects - Q2 Updates | 2025

                                                                                                              Hello Users, With this year's second quarter behind us, Zoho Projects is marching towards expanding its usability with a user-centered, more collaborative, customizable, and automated attribute. But before we chart out plans for what’s next, it’s worth
                                                                                                            • File attachments not working - web version

                                                                                                              Since Notebook announced better file attachments, I have experienced file attachments failing. When uploaded from my pc to the web version, notebook just spins. Acting like the attachment is very large. When it's 30k. If I cancel out of this, the notecard
                                                                                                            • API - Barebones Data for Send Doc For Signiture

                                                                                                              I am learning how to use with Zoho Sign API. I am wondering if someone can give me a bare bones JSON data sample for "Send Document For Signature". Below is the blank data that is pre-populated in postman. Seems like there is more here than the bare minimum
                                                                                                            • Revenue Management: #2 How to compute revenue?

                                                                                                              In our previous post, we discussed the revenue recognition standards under IFRS 15 and ASC 606 and the five-step model. Now, let's examine three distinct business scenarios to see how the standards and model work in practice. This will help you understand
                                                                                                            • External lookup in CRM (as in Books)

                                                                                                              Hello Context: We have a CRM module, similar to Deals, but for Purchasing. Once the PO is created, a link to this PO should be updated in that "deal". In Books, you can add a custom 'external' field which can look up into CRM modules. I'm asked to have
                                                                                                            • "Undo Send" Feature

                                                                                                              Would love it if TeamInbox had an "Undo Send" feature, that gives you 10 seconds or so to "undo" the sending of an email. Many other email clients already have this feature, and my clients really miss it, as it has saved them many times in the past when
                                                                                                            • Better Notes Commenting

                                                                                                              Hi, I'd like to suggest better collaboration tools for NOTES. The current notes section for Accounts, Contacts and Deals is not ideally suitable for any degree of communication or collaboration. When responding to a note, there is no ability to leave
                                                                                                            • Zoho Sites

                                                                                                              Does anyone have experience building Zoho sites or know how I can find someone who does?
                                                                                                            • Zoho Crm Lagging

                                                                                                              Hi Zoho Support Team, Starting from today, my Zoho CRM has been extremely slow and laggy when accessing any pages or modules. This is affecting my work and overall productivity. Could you please help to check if there are any ongoing issues or if there’s
                                                                                                            • Is there a way to reference/attach mails to deals/contacts when the mails haven't come through their contacts normal email and the mail comes through software / app who use their mail system

                                                                                                              There are often system mails that come through systems or other software which use their email addresses since they use their own mail servers to mail. This causes an issue as it does not record the mail in the history of the CRM since the email is not
                                                                                                            • Recommendation

                                                                                                              I give up on Zoho. It's never going to be an all in one solution, their own apps don't even connect. Can any one recommend an alternative at least for the crm / people.
                                                                                                            • CRM - Site/Location

                                                                                                              Hi Zoho, One massive oversight of the Zoho CRM is the inability to add multiple sites or locations to one account. Many organisations have several (in some cases, hundreds) of sites across the country or even the globe. The workaround to this, of course,
                                                                                                            • An unknown error occurred. Please contact support

                                                                                                              Whenever I visit this page I see this. I changed browser and still the same. Can someone from Zoho help me please?
                                                                                                            • How to Streamline Pick & Ship

                                                                                                              Is there a way to streamline the built-in pick and ship process? I guess mostly on the ship side. Our current process allows us to choose shipping super fast. It's an EasyPost plugin for WooCommerce. You have to populate the boxes / weights / shipping
                                                                                                            • How to add, delete or rename the "payment method" drop down?

                                                                                                              When we recorded payment in invoice, there's a "payment method" drop down with choices like cash, bank transfer... We want to add and delete or rename some new selection. How to do such adjustment? Please advice.
                                                                                                            • Smarter data gathering with Query component in Wizards

                                                                                                              Dear All, Introducing the Query Component in Wizards for CRM! A smart search field that saves you time and effort, and helps you manage and gather data more efficiently than ever before. Long and complex record entries can be overwhelming and prone to
                                                                                                            • Introducing teamspaces and team modules in Zoho CRM mobile app

                                                                                                              Hello everyone, We have an exciting update to share in the Zoho CRM mobile app. As part of CRM For Everyone—a new set of features that reflect our vision to democratize CRM and make it accessible for all—teamspaces and team modules are now available on
                                                                                                            • Client Script - change page and/or section background colours

                                                                                                              Hello, Would anyone be willing to help me with a bit of Client Scripting code? I have had a go myself but only been able to alter the form field styles, not the overall page/section/heading styles. I want to set a different page background colour for
                                                                                                            • Client Script | Update - Introducing Subform Events and Actions

                                                                                                              Are you making the most of your subforms in Zoho CRM? Do you wish you could automate subform interactions and enhance user experience effortlessly? What if you had Client APIs and events specifically designed for subforms? We are thrilled to introduce
                                                                                                            • Zoho SalesIQのチャットボット、ブロックのコピー機能

                                                                                                              Zoho SalesIQのチャットボットの構築でドラッグアンドドロップで作成を行っているます。 内容は同じブロックのコピーペースト機能がないみたいなのですが、同一のブロック、同一の複数のブロックをいくつも作成する場合は、皆様はどのように行われていますか? 例えば添付の4つのブロックをまとめてコピーして、別のフローの先につなげる場合です。 教えていただけますと幸いです。よろしくお願いいたします。
                                                                                                            • Questions About Zoho Commerce Member Portal

                                                                                                              Hello, A couple questions about the Zoho Commerce Member Portal: 1. Can I add only specific pages be added to the Members Portal, and not the entire website? 2. When a customer signs up on my Zoho Commerce site, is there a setting that gives me a chance
                                                                                                            • Cancel and refund

                                                                                                              Hi, Yesterday I paid for the Zoho email subscription. Within a few minutes, I realized that the subscription counts one email ID as one user. To make another email ID for the same domain name, I'd have to pay for another user. I emailed right away to
                                                                                                            • Online Payment Fees

                                                                                                              We don't take many online credit card payments so the merchant service provider (PayPal) charges us the 2.9% fee for processing the amount. I would like the ability for the fee to be automatically added to the total amount for "ease of payment". We'd
                                                                                                            • Error occured. please try again!!!

                                                                                                              I created a new list. Added two new contact's email addresses. I try to EDIT either one of them to add their first name, last name and phone number. Whatever I try to edit and update, I get the error message  Error occured. please try again!!! And it doesn't update any of their info. I tried just editing first and last name. Still get the error. No matter what I try to update, I get the error. I tried creating a new list, and adding just one email address and then edit it and also get the error.
                                                                                                            • "Send email as" not work

                                                                                                              Hi team, I currently use ZOHO MAIL services on the MAKE platform (formerly INTEGROMAT). In MAKE I entered my ZOHO MAIL credentials but the problem is that when the emails are sent from the automation in MAKE, the emails do not come in with the name set
                                                                                                            • *UPDATE: ISSUE RESOLVED, SEE HOW FOR HELP* Issue imbedding Youtube Videos

                                                                                                              **UPDATE: RESOLVED** For anyone that is having a similar issue, try this workaround before attempting to have the Zoho techs fix it. I have been in communication with them for weeks about this and they can't seem to fix the issue. Thinking it may have just been my computer or my browser, I tried two different computers on two different networks, each running different versions of Windows, and tried it on Chrome, Firefox and IE; nothing worked. So, needless to say, it's an issue with Zoho somewhere.
                                                                                                            • Backorder For Composite Items

                                                                                                              Hello If i released SO for composite item and use backorder feature of zoho inventory then it should backorder child item items of composite and not composite item.This is basic of backordering.I conveyed this to zoho call center but no solution yet.
                                                                                                            • Paid Support

                                                                                                              We are in the process of creating tiers for our support offerings. There will be three tiers of support available - 2 paid and 1 free. The paid tiers will be purchased in allotted hours. I need to figure out how to a) work in the out of the box SLA, Contracts
                                                                                                            • Where is the desktop app for Zoho Projects???

                                                                                                              As a project manager, I need a desktop app for the projects I manage. Yes, there's the web app, which is AWESOME for cross browser and platform compatibility... but I need a real desktop app for Projects that allow me to enter offline information where
                                                                                                            • Automatically CC supervisor

                                                                                                              Hello,  in our organization agents are replying to tickets and they are required to CC their supervisor on all emails to and from customers.  is there a way to have an email address automatically populate in the CC field when reply to a ticket?  tha
                                                                                                            • Zoho One - White Label

                                                                                                              Releasing a white-label feature for Zoho One, or any software or service, can offer several advantages and benefits for both the company providing the software (Zoho in this case) and its users. Here are some key reasons for releasing a white-label feature
                                                                                                            • Are this Features included in the Road Map

                                                                                                              1. Sync between description/short description in Zoho Books/Inventory and Zoho Commerce: I am unsure how it works now. I belive the description is not pulled. 2. Pick Up: This feature is great. It is added on Zoho Commerce but not on Books/Inventory which
                                                                                                            • Reconciliation - Show Transactions After End Date

                                                                                                              I did a quick search, and I've only seen this brought up indirectly. In the reconciliation interface, transactions dated up to a week after the end date should be available for being reconciled. The use case is pretty simple... many times, transactions
                                                                                                            • Auto populate email field in zoho form

                                                                                                              Hi,  Is there a way the email field in zoho forms can be auto populated based on the name selected from a drop down list?
                                                                                                            • Next Page