What's New in Zoho Inventory | Q2 2025

What's New in Zoho Inventory | Q2 2025

Hello Customers,

The second quarter have been exciting months for Zoho Inventory! We’ve introduced impactful new features and enhancements to help you manage inventory operations with even greater precision and control. While we have many more exciting updates coming up, here are the highlights worth taking a deeper look. Let's dive in

You'll learn about the following features:

  • Replenishments

  • Transporter Updates in E-Way Bills

  • Enhancements to Etsy Integration

  • Custom Module Access in Customer & Vendor Portals

  •  Multi-level Approval for Inventory Adjustments & Transfer Order s

  • Enhancements to Imports & Exports

    •  Export for Composite Items 

    • Manage PDF Templates with Active/Inactive Status

    • Auto Generate Transfer Order while Importing

    • Bin Location Details in Invoice Report

  • Enhancements to Reports

    • Shipment Details Report

    • Stock Summary Report

    • Sales Summary Report

    • Warehouse Report

    • View Grouped Transactions in Reports

  • Enhancements to Locations/Warehouses

    • Picklist Preferred Bins

    • Barcode Scanning in Picklist

    • Inherit Custom Field Values in Picklist

    • Audit Trial for Picklists

  • Communications & Notifications

    • WhatsApp Notifications for Packages & Shipments

  • Transaction & Payments

    • Record Standalone TDS Payments

    • Apply Date for Vendor & Customer Credits

    • Template Association for Vendors and Credits

  • Localization & Time Settings

    • Time Zone Support & Date-Based Workflow Enhancements

    • Filipino and Bahasa Melayu Language Support

  • Integration & Automation

    • Additional Filters in Shopify Sync History

    • Tax Remittance for Shopify Orders [US Edition]

    • Apply Line Item Discount with Avalara Integration [US and Canada]

  • Customization

    • Dynamic Lookup Fields

  • Mobile Updates

 

  

Introducing Replenishments

Keep your inventory always stocked-up with the new Replenishments feature! This feature helps you maintain optimal stock levels by identifying items that need restocking based on your predefined settings.

Note: This feature is only available in the Enterprise Plan.

To use this feature, you'll first have to enable it: Go to Settings > Items  > Items > Enable Replenishments

Once you've enabled it, you'll have to configure if you want to create purchase order or transfer order to replenish the item and also schedule the frequency at which the stocks should be checked for replenishment.

To Create Replenishments:
Without locations: Go to Inventory > Items > click an item > Overview Tab > + Create Replenishment.

With locations: Go to Inventory > Items > click an item > Gear icon > Locations/Warehouse >  Configure Replenishments 

Once an item is configured for replenishments and its stock drops below the reorder level, you'll receive an in-app notification which will redirect you to the. Pending Replenishments tab where you can create purchase order or transfer order.You can also access your pending replenishments anytime by navigating to the dedicated Replenishment module. Read our help document to learn more about replenishments

   

 Major Enhancements to the Etsy Integration  

We’ve upgraded the Etsy integration with advanced configuration options. New users can enable it to access the following configurations:

Sync Frequency: Product frequency now runs every 24 hours by default, with a manual sync option as well.

Item Grouping: Standalone and variant items from Etsy are synced as item groups in Zoho Inventory.

Tax Settings: Non-taxable items follow the configured tax exemption settings.

Stock Updates:

  • Sync of stock updates from Zoho to Etsy can be enabled or disabled.

  • Quantities over 999 are capped  as this is the maximum quantity Etsy allows to be displayed.

Sales Orders Import: Orders can be imported from your preferred chosen date.

Location Mapping: Supports syncing from all or selected locations.

US Edition Tax Tracking:

  • Tax-remitted orders can be tracked under a tax authority.

  • Orders can be marked non-taxable if tax tracking is disabled.

Sync History: A new sync history page allows monitoring of all syncs with filters for status and type.
Note: that all new Etsy integrations will follow this flow. Existing organisation with Etsy previously enabled will be migrated soon.

To enable the integration, go to Settings > Integrations & Marketplace > eCommerce > Etsy

 Transporter Updates in E-Way Bills
 
You can now add or edit transporter details for e-way bills directly in the app without having to switch to the government portal. This applies to e-way bills with "Generated" and "Part-A Generated" status.

If transporter details weren’t added during generation, you’ll see an Add Transporter option. For Cancelled and Expired bills, an info icon will indicate that updates aren't allowed. All changes made are instantly synced with the e-way bill portal.

 

Custom Module Access in Customer & Vendor Portals 

We’ve introduced support for Custom Modules in both Customer and Vendor Portals. With this update, your customers and vendors can now view, create, and manage records of custom modules directly within their portal, based on the permissions you've configured.

Once configured, the module appears on the portal’s left sidebar. You can create or edit records based on access, and any draft record will be visible under Portal Draft views. Submitted records show up in Zoho Inventory under Portal Submitted, where admins can review and approve them to move them to the main records list.

To set this up, go to Settings > Custom Modules > [Module Name] > Preferences, enable portal access, define lookup fields, set display rules, and assign permissions like view, edit, or draft creation. 

 

 Multi-level Approval for Inventory Adjustments & Transfer Order s

We’ve extended multi-level approval support for Inventory Adjustments and Transfer Orders. Transactions will only be processed once all designated approvers have approved them.  Additionally, Admins can use Final Approve to approve instantly and bypass the entire flow if needed.

This feature is available under both Module-based and Entity-based approval flows. Users can view approval progress through the View Approval Details button, which shows who submitted, approved, skipped, or if it is pending.

For the final approver, the Approve and Adjust (for adjustments) or Approve and Initiate Transfer (for transfer orders) button completes both approval and creation in one step.

 

 

Enhancements to Imports & Exports 

  

Enhanced Export for Composite Items 

We’ve improved the export process for Composite Items by introducing asynchronous exports. Earlier, exports with over 25,000 records couldn’t be processed. With this update, large exports can now be automatically handled as scheduled tasks. Once the export is complete, you will receive a summary email with a secure download link.

 

Manage PDF Templates with Active/Inactive Status 

You can now mark PDF templates as active or inactive, helping you organize without deleting unused ones. Inactive templates are hidden but can be reactivated anytime. The Clone button is now in a dropdown, and you can filter templates by status.

To do this, Go to Settings > click PDF Templates under Customization > select a template and click the Gear icon > Click Mark as Inactive [or] Clone.

 Auto Generate Transfer Order Number While Import ing

We’ve made it easier to import transfer orders by introducing automatic generation of transfer order numbers. When importing, you can enable a checkbox to auto-generate these numbers, removing the need to assign them in the import file manually.

Bin Locations Details in Invoice Export  

Invoices exported from Zoho Inventory now include bin-level details. This update improves traceability and provides more detailed records of how inventory was picked and fulfilled for each sale.

 Enhancements to Reports  

Shipment Details Report

We’ve introduced the new Shipment Details Report to give you a complete view of your shipment orders. It comes with features like Date Range filters, Advanced Filters, Multi-level Group By, and Column Customization. You can also create custom versions of the report, export the data, or schedule it.

 Stock Summary Report 

The Stock Summary Report has been enhanced with options to export only the data visible in your current view. This means you can apply filters or adjust the layout and download exactly what you see. The new Group By option enables more meaningful categorization, and category-based filtering for a deeper analysis of specific item groups, giving you better control over your inventory insights.

To access this report, go to Reports in the left sidebar > select Stock Summary Report > click Export in the top right corner.

Sales Summary Report  

Introducing Sales Summary Report, which provides a daily view of your total invoices and sales receipts, along with the corresponding amounts, inclusive and exclusive of tax. It also shows how many items were sold and the quantities moved. If credit notes have been applied to invoices, the report includes the number and value of those credit notes and deducts them from the sales total to give you accurate net sales values.

To view this report, go to Reports, click Sales Summary Report under Sales

   

 Warehouse Report 

The Warehouse Report has received several usability improvements, including support for showing or hiding columns, advanced filters, custom reports, and exporting the current view. These additions make the report easier to tailor to your needs.

 

 View Grouped Transactions in Reports 

You can now configure certain reports to display only the total value of grouped transactions rather than listing each transaction individually. This option is available in the Receivable Summary, Receivable Details, Payable Summary, and Payable Details reports.

 

 Enhancements to Warehouse /Locations

Picklist Preferred Bin  

Introducing the Preferred Bin feature to the Picklist module to guide pickers during fulfilment of orders. Admins can now specify a preferred bin at the line-item level for bin-tracked items. This preferred bin is displayed on the Picklist Update screen and included in the Picklist PDF if enabled in customization. While the preferred bin serves as a suggestion, pickers are free to choose a different bin when necessary.



Barcode Scanning in Picklist  

Introducing barcode scanning in the Picklist module, significantly speeding up the item picking process. When you click Scan Item from the Update Picklist page, a sidebar opens to display the scanned  item. For batch and bin-tracked items, you must first scan the batch and then the bin. Serial-tracked items can be scanned one after the other in any order . For bin-tracked items, scanning the bin followed by the SKU updates the picked quantity. Note that the system prevents over-picking, flags unrecognized scans, and lets you reset to scan a new batch or bin when necessary. Once saved, picked quantities and statuses are automatically updated.

To scan items in picklist, go to Picklists under Sales module and select any picklist to update its quantity using barcode

 

 

 Inherit Custom Field Values in Picklists 

Picklists now automatically inherit custom field values from the linked sales order, reducing manual data entry and improving consistency across records.

 Audit Trail for Picklists 

We’ve introduced audit trail support for picklists, allowing you to track who made changes, what was changed, and when it was modified. This enhancement improves visibility and accountability in your warehouse processes.

 

 Communication & Notifications 

WhatsApp Notifications for Packages and Shipments  

WhatsApp notification support has been introduced for the Packages and Shipments modules in Zoho Inventory.  You'll have to configure and enable notifications for package creation, shipment creation, and shipment delivery. These can be sent manually from a package or shipment’s details page or in bulk from the list view.

For packages that are not yet shipped, you can send bulk messages using the Not Shipped filter. For shipments, messages can be sent individually or in bulk based on their status. All sent messages and their statuses are logged in the Comments & History section for easy tracking. A new communication permission has also been added where only users with permissions can send WhatsApp messages from these modules.

To enable this, go to Settings > click WhatsApp under Integrations & Marketplace, and enable Packages and Shipments.

  

 

 Transactions & Payments 

 Record Standalone TDS Payments 

You can now record TDS payments independently for invoice payments. This makes  payment workflows more flexible, allowing TDS to be posted for one or multiple invoices, even when the TDS payment date is different from the invoice payment date. This ensures accurate tax reporting in your organisation.

 

  

Apply Date for Vendor and Customer Credits

You can now specify an Apply Date when applying vendor advances, vendor credits, customer advances, excess payments, or credit notes. This feature is available on vendor payment screens, vendor credit pages, bills, and the credit apply screen. The Apply Date defaults to the most recent applicable date (or the later of the invoice or credit posting date for customers) but can be overridden. The Applied On date is also included in exports for better tracking and reporting.

 

Template Association for Customers and Vendors  

You can now associate specific templates with individual customers and vendors. When sending a transaction, the selected template for that entity will be applied automatically, helping maintain consistency and saving time.

To associate a template, go to Customers/Vendors under Sales/Purchases, click a customer/vendor, click the New Transactions dropdown in the top right corner, and select Associate Templates.

 

 Localization & Time Settings 

Time Zone Support & Date-Based Workflow Enhancements 

You can now execute workflows based on either the organization’s time zone or the customer’s local time. This allows you to  manage time-sensitive communications efficiently across global markets. When a DateTime field is used, the execution can happen at the exact time specified in the field or at a manually set time.

 

  Filipino and Bahasa Melayu Language Support 

Zoho Inventory is now available in Filipino and Bahasa Melayu to better support our users in the Asia-Pacific region, . This enhancement provides a more localized experience for users in the Philippines and Malaysia.

 

 Integrations & Automation       

 Additional Filters in Shopify Sync History 

We’ve enhanced the Shopify integration’s Sync History with new filters. You can now filter sync records based on stock adjustments and shipment details, making it easier to trace sync-related issues.

Tax Remittance for Shopify Orders [US Edition]  

You can now choose whether or not to sync tax-remitted Shopify orders. If enabled, sales tax is tracked under your configured tax authority. If disabled, the tax amount will be logged in the order’s comments and marked as non-taxable.

This setting is available under Settings > Integrations & Marketplaces > Shopify.



 Apply Line Item Discount with Avalara Integration  [US and Canada]

We now support line item level discounts for organizations integrated with Avalara (US and Canada editions). With this enhancement, you can apply discounts directly to individual line items, and Avalara will calculate taxes accurately based on the discounted amounts. This provides precision in tax handling.

 

  Customization 

Dynamic Lookup Fields 

Lookup custom fields have been enhanced with criteria-based filtering. Enabling the Show Source Module Records Independently option allows you to display only the filtered records you define. If not selected, the field will behave as it always has by displaying all related records.

 

 

 Mobile Updates 

Android App Enhancements

  • Customize PDFs with colours, predefined templates, digital signature support, and add bank details for smoother mobile invoicing.

  • New features:

  • Unit support for batch/bin-tracked items

  • Access to Warehouse Report from the serial number screen

  • Payment approval flows

  • Introducing Assemblies & Kit Items in Transactions

    • Assemblies and Kit Items can now be used in transactions on Android, including full/partial returns for kits.

  

 iOS updates 

Quick Scan is now supported in Invoices and Bills of Supply. You can scan serial or batch barcodes directly without having to preselect line items beforehand.

We’ve also added support for kit line items while creating or editing transactions on iPad, making it easier to manage item kits on the move.




That’s all for now, folks! We hope these updates make your inventory management smoother and more powerful. Do try these features out and let us know what you think in the comments below. As always, if you have any questions, feel free to reach out to us on support@zohoinventory.com

Best regards,
The Zoho Inventory Team


    Access your files securely from anywhere







                          Zoho Developer Community






                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts





                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources


                                                                                            Zoho Writer Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ





                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方




                                                                                                          • Recent Topics

                                                                                                          • How to make the add-on optional at the time of subscription?

                                                                                                            The scenario is this, we have a service which has optional add-ons. Like the customer who purchased the subscription may or may not want to get the add-on. In our case if the customer choose the addon we have monetary benefit. In case the user does not
                                                                                                          • Unable to add attachments to knowledge base anymore

                                                                                                            I have been adding articles to knowledge base in Zoho Desk (as part of Zoho One). Today suddenly i found that I am unable to upload and attachments to the articles. I get the following error: "Attachment couldn't be added." I have uploaded the screenshot
                                                                                                          • Advanced factors for multiple scoring rules: Now with Zia scoring automations for all modules

                                                                                                            Greetings all, We're happy to offer improved scoring features by adding extra scoring factors, including Zia Scores, in our multiple scoring rules (MSR) feature. These new factors—which empower existing traditional scoring factors—include criteria for
                                                                                                          • Sortie de Zoho TABLE ??

                                                                                                            Bonjour, Depuis bientôt 2 ans l'application zoho table est sortie en dehors de l'UE ? Depuis un an elle est annoncée en Europe Mais en vrai, c'est pour quand exactement ??
                                                                                                          • Restrict Agents from Editing Shared Custom Views in Zoho Desk

                                                                                                            Hello Zoho Desk Team, We hope you're doing well. We’d like to submit a feature request regarding the custom views functionality in Zoho Desk. 🎯 Background We’re actively using custom views to filter and display tickets for different teams based on specific
                                                                                                          • Introduction Dario Schiraldi Deutsche Bank Executive

                                                                                                            Hello Everyone, Dario Schiraldi serves as a key leader at Deutsche Bank, where he plays a crucial role in shaping the bank's strategic direction and driving operational success. With a solid foundation in finance and leadership, Dario is committed to
                                                                                                          • Is Zoho Shifts included in the Zoho One plan?

                                                                                                            In case the answer is no: there's any plan to make it available via One? Thank you
                                                                                                          • Feature Request: API Access for Managing Deluge Functions (with OAuth & Change Tracking)

                                                                                                            Hi everyone, I wanted to share a thoughtful request that came in from one of our Zoho clients this week. I believe many of us as partners and developers might relate to it. “One quick item to flag: we’d love an official way to manage Deluge functions
                                                                                                          • Moving Subscriptions from one Customer to another

                                                                                                            We frequently need to move subscriptions from one Customer to another Customer in Zoho Billing and the only way we have figured out to do this is to cancel it in the old owner's profile and manually recreate in in the new owner's profile. In doing this,
                                                                                                          • how to add new line in Deluge?

                                                                                                            I want to make string with line separation like this: this is the first line second line third line I have tried to use \n <br> or </br> inside the string but I can't achieve the result like the example above. I want to create a task by using custom function
                                                                                                          • How to pause a subscription/recurring order ?

                                                                                                            Hello, I'm evaluating Zoho Subscriptions for a food co-op where members order a box of produce every week. The software that we're currently using allows members to set up a recurring order. Members can pause the recurring order when they don't want a box for a while and then resume it later. Is it possible to pause/resume a subscription ? Thanks John
                                                                                                          • Hosted Payment Pages - how to update the address in zoho billing

                                                                                                            I"m playing around with the muti-page hosted payment pages which have places for customers to enter their addresses when paying. Why does this not update their address in Zoho Billing after payment? What can I do to make this happen?
                                                                                                          • Tracking training certification expirations

                                                                                                            Hi Zoho Community! I'm looking for some input on the best and most efficient ways to track training expirations in Zoho CRM. I have a very specific workflow that I am looking for - my company offers trainings, and the certification expires every 2 to
                                                                                                          • Kaizen #164 : Client Credentials

                                                                                                            Hello everyone, Welcome back to Kaizen. In this post, we will discuss Client Credentials Flow and when it can be used. What is Client Credentials Flow? According to RFC6749, the official specification for the OAuth 2.0 authorization framework, "The client
                                                                                                          • CRM Email Template Align Left Instead of Center

                                                                                                            Is there a way to make a basic template align to the left instead of center? I know I'm likely forced to the 600px wide with the basic templates but I would REALLY like to set the email to the left instead of center. The basic templates make all the emails
                                                                                                          • Client Script - "Click' Button on Purchase Order - Specify "To Contact" or "To Supplier"

                                                                                                            The send email button is unique on the purchase order in that is has an additional submenu to send email "To Contact" or "To Supplier" It appears that the "click" event in Client script doesn't work correctly, probably because the button click didn't
                                                                                                          • Add Client Credentials Flow to Python SDK

                                                                                                            The Zoho CRM API supports a client credentials flow to automatically generate ephemeral access tokens, and this can be done programatically. The Python SDK however requires you to provide a grant token, refresh token, or access token when initializing
                                                                                                          • Conditional display of fields in Zoho Books Custom modules based on another field

                                                                                                            We're currently working with a Custom Module in Zoho Books and have a question about improving data entry efficiency and user experience. Our module includes a "Client Type" dropdown field, which determines the type of information to be collected. Each
                                                                                                          • Background Image for page in Zoho Creator

                                                                                                            Is it possible to use an image as the background in a page in Zoho Creator? I see it is possible to use an image as the background within a panel, but about about the page itself?
                                                                                                          • Zoho IP address blocked by Microsoft

                                                                                                            Today I tried to send emails to Outlook email addresses and all of them failed. The log displays like this: Reporting-MTA: dns; mx.zohomail.jp Arrival-Date: Fri, 27 Jun 2025 12:52:30 +0800 Original-Recipient: rfc822; ######@outlook.com Final-Recipient:
                                                                                                          • Request to Enable Full DNS Management Access for My Domain

                                                                                                            Hello Zoho Support Team, I have purchased the domain "digimarts365.online" through Zoho, and I need to add A and CNAME records to connect it with my Shopify store. However, DNS Toolkit is not allowing me to edit or add any records. Kindly enable full
                                                                                                          • Backup flow, see change log / history

                                                                                                            Hello, I would like to know, how flows can be saved, copied and tracked. If I work on a Flow with multiple other colleagues we need to see the Changes made by others. Is there a history, changelog or something else? Also we need to backup/import flows
                                                                                                          • Problème de validation du domaine spelam.ma

                                                                                                            Bonjour équipe Zoho, J’ai l’honneur de vous contacter car je rencontre un problème technique au niveau de la validation de mon compte ou de mon domaine spelam.ma. En effet, j’ai déjà acheté le domaine, mais la validation ne semble pas être correctement
                                                                                                          • Critical:- Eneble TDS filing for 26Q from the zoho book

                                                                                                            We currently extract TDS data from Zoho Books and manually input it into a separate TDS software to generate the FUV file and file returns. Previously, while using Tally, we benefited from an integrated feature that seamlessly recorded transactions and
                                                                                                          • Add a way of clearing fields values in Flow actions

                                                                                                            It would be great if there was an option to set a field as Null when creating flows. I had an instance today where I just wanted to clear a long integer field in the CRM based on an action in Projects but I had to write a custom function. It would be
                                                                                                          • Writer loads as a blank page.

                                                                                                            Hi, I'm new to zoho but I liked the idea of an online wordprocessor that I can use from multiple computers. I signed up a few hours ago while at work where our computers use Linus Ubuntu and a Firefox browser and the Writer came up fine. Now I'm home and using my Windows machine with Norton Firewall and Firefox and the writer opens as a blank page. I've checked my security options in both Firefox & Norton and I have received all the cookies from Zoho. What gives?
                                                                                                          • Ensure Consistent Service Delivery with Comprehensive Job Sheets

                                                                                                            We are elated to announce that one of the most requested features is now live: Job Sheets. They are customizable, reusable forms that serve as a checklist for the services that technicians need to carry out and as a tool for data collection. While on
                                                                                                          • JOB Sheet can not send PDF as service rapports and more info needed other topic

                                                                                                            Goedendag, - Jullie hebben nu job sheet erin gedaan en dar is echt super goed, enkel kunnen we de werkbon ( JOB sheet) nu niet verzenden als PDF als een service rapport naar onze hoofdaannemer hoe we dat nu doen als bewijs van de levering van het werk
                                                                                                          • Publish a single Sheet stopped working

                                                                                                            I used to have a published sheet on my Zoho Spreadsheet and that stopped working. If I want to publish it again, I only get the message that says "Published externally", but that does nothing, and if I change tabs and come back, the sheet gives me the
                                                                                                          • Does Zoho Contracts support white-labeling?

                                                                                                            As the title says, do you provide us white-labeling solution?
                                                                                                          • Constantly getting error 429 "Too Many Requests" despite not sending many requests.

                                                                                                            I am currently working on developing an integration between our company's app and our zoho books setup using the api. When testing new functionality, I am very often having the calls fail with Error 429 'You have made too many requests continuously. Please
                                                                                                          • Not receiving emails

                                                                                                            I'm able to send emails, but I can't receive any. Please help
                                                                                                          • Capturing knowledge across many channels

                                                                                                            We actively use Cliq for client discussions, product management etc. Often there are great answers to questions or key announcements. We have no way to tag or capture them along the way. Pinning only gets us so far. For example, imagine a product channel
                                                                                                          • Prepayment of a sales order

                                                                                                            How does everyone handle this common (at least it is common for us!) situation? We require all our orders to be fully prepaid before shipment since we manufacture made to order, custom products. Since ZOHO does not allow a sales order to be prepaid, we are forced to create an invoice at the time an order is placed to allow the customer to pay it. Our sales category is therefore skewed, since the sale was actually booked at the time an order was placed, rather then at the time it is shipped, which
                                                                                                          • Zoho Campaigns Account Keeps Shutting Down

                                                                                                            Hey hey, I am completely at a loss here. For months we have been back and forth with Zoho Campaigns Support on Spam Trap hits. Each time they can never provide us with a full list of emails, only 1 here or there. So internally we have setup a integration
                                                                                                          • Need a way to run a client script longet than 10 seconds

                                                                                                            By The Grace of G-D. Hi, Currently, Client Scripts are Timing out at 10 seconds. We have complex logics that needs more time. Can you add a feature request to increase the timeout?
                                                                                                          • Last activity time is acting like last modified time

                                                                                                            When i edit the description or any field in the potential, account, contact and lead, the Last Activity Time is being updated like the Modified Time. This is messing all workflows and reports and we are unable to track real last time of activities like mentioned in this KB article http://crmkbase.zoho.com/what-is-the-difference-between-record-modified-time-and-record-last-activity-time
                                                                                                          • Can multiple agents be assigned to one ticket on purpose?

                                                                                                            Is it possible to assign one ticket to two or more agents at a time? I would like the option to have multiple people working on one ticket so that the same ticket is viewable for those agents on their list of pending tickets. Is something like this currently
                                                                                                          • What’s New in 2025 (So Far)

                                                                                                            Hey Recruiters, We’ve wrapped up the first half of 2025 with a few focused enhancements in Zoho Recruit—all aimed at simplifying your day-to-day recruitment tasks. Here’s a quick video that walks you through what’s new so far this year: Here’s a brief
                                                                                                          • Multi-Department Approval for a Single Bill in Zoho Books

                                                                                                            Hello everyone, Hope you're all doing well. I’d like to ask if anyone has found a good workaround for the following scenario in Zoho Books: Let’s say a corporate credit card bill or vendor invoice covers multiple purchases across different projects or
                                                                                                          • Next Page