What's New in Zoho Subscriptions — May 2020

What's New in Zoho Subscriptions — May 2020

Hello Everyone,

We hope you're safe in these trying times. COVID-19 has taken a toll on many businesses, and to show our support for our customers, Zoho has put together some relief measures to help businesses stay afloat.

At Zoho, we're working from home, but this hasn't stopped us from updating Zoho Subscriptions with the features you need. Here's what's new for May:

More Actions for Bulk Updating Subscriptions

Save time when updating multiple subscriptions! The bulk update feature now lets you
pause, resume, and postpone the next billing date of multiple subscriptions at once.



To use this, go to the
Subscriptions module > Select one or more subscriptions from the list view > Select an action from the Bulk Update dropdown above the list.

Auto-generate Product Numbers

You can now configure a separate number series for subscriptions based on their plans, instead of having the same number series for all your subscriptions. All you need to do is configure a number series for your product, and every subscription that's created henceforth with a plan from that product will follow the product's number series.

Note
: If you've already configured your subscription numbers to auto-generate from Settings, a product's number auto-generation will override it, for subscriptions created for that product alone.



To auto-generate product numbers, go to Products > Select a product > Click Edit > Mark the Auto-generate Product Number option and configure a number series.

Mobile App Updates

Both our Android and iOS mobile apps are frequently updated, to help you manage your subscriptions on the go more efficiently. Here are some notable features from recent updates:
  • Pause and Resume subscriptions.
  • Set default invoice and credit note templates, and associate templates to individual customers. (Android)
  • French Localization. (iOS)
You can download or update the Android and iOS apps, and also view their changelogs by visiting the App Store and Google Play, respectively.

Head over to the What's New Timeline to view all of Zoho Subscriptions' previous updates. We'd love to hear what you think of our latest features, so feel free to leave a comment below. You can also write to us at support@zohosubscriptions.com and we'd be happy to assist you.

Stay safe and best regards,
The Zoho Subscriptions Team

    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • What's New in Zoho Billing - February 2024

                                                              Hello everyone, We are excited to share the first set of updates for Zoho Billing in 2024. Read along to know more about a wide range of updates, from the Aging Summary in customer statements to Apple Pay support in Stripe. One-Time Invoice with Plans
                                                            • Zoho Finance Workshop 2023 is coming to the USA. Get exclusive training on Zoho Finance apps, one-on-ones, and more.

                                                              Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,
                                                            • Zoho Subscriptions wins IDC's 2020 SaaS CSAT Award for Subscription Billing

                                                              Dear customers, We're excited to share that Zoho Subscriptions has won IDC's 2020 SaaS Customer Satisfaction Award! As a team, we cherish each and every milestone with our customer community. And this particular award, focusing on customer satisfaction,
                                                            • Introducing: SMS notifications via Zoho Subscriptions

                                                              Dear customers, We hope you are doing well! We are happy to announce that you can now send SMS notifications to your customers right from Zoho Subscriptions. To facilitate this, we've integrated with Twilio, a leader in the business communication space.
                                                            • What's new this December in Zoho Subscriptions

                                                              The year is almost over and we here at Zoho Subscriptions have released new features and updates on the month of November. Let's take a look at the features we have worked on in the past month. Zendesk Integration The Zoho Subscriptions app for Zendesk allows your customer support executive to access customer details in an instant. You will be able to view the customer information from Zoho Subscriptions right from your ticket view. On enabling the integration, you will be able to: Get your customer


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Zoho mail issue.

                                                                                                                I have verified my domain ohhoexpress.online by adding necessary TXT and MX records. But when I am sending email to any external email id, it is showing as zohomail.com. Also while I am sending mail to internal mail id, it is saying user not found whereas
                                                                                                              • My email is blocked from sending

                                                                                                                I get this message when I try to send any message .. > Unable to send message, Reason 554 5.1.8 Email Outgoing Blocked We have urgent emails to send and the issue continues to persist from yesterday. Please help us with this issue as soon as possibl
                                                                                                              • [WEBINAR] Smooth year-end closure with Zoho Books (KENYA)

                                                                                                                Hello there, This webinar is for all Kenyan businesses looking to wrap up their financial year smoothly! Join our free session to learn how Zoho Books can simplify your year-end process. What to expect from this webinar: - All the latest updates in Zoho
                                                                                                              • cannot recieve or send emails

                                                                                                                we are not recieving or cannot send emails.Shows sysytem error
                                                                                                              • Zoho Sites - contact us form

                                                                                                                I have added a contact us form to my website. I wanted to change the layout so I deleted the section of Contact Us form. When I again try to add the section of Contact Us form, it shows error that "This form already exists on this page."  I am unable
                                                                                                              • switching from POP3 to IMAPI do I need to change settings in Web email?

                                                                                                                hi so I am using Outlook with My Zoho mail, also have Verizon email /AOL. they no longer support POP3 and said imapi is much better, so I want to switch my ZoHo to imapai. I googled and it said i need to change it in my account....i looked at my account
                                                                                                              • What functionality is new in the Z025 Spaces UI dashboard compared to the previous Zoho One dashboard?

                                                                                                                My company is interested in creating a revamped dashboard this coming year, and are trying to weigh different platform options. The new Spaces UI is said to be a more "feature-rich" dashboard experience than the previous. Could a developer please explain
                                                                                                              • Collections Management: #5 Convenience on Offer, using Self-Checkout

                                                                                                                "Is this the right page? Oh, now, it wants my address again. Why am I being redirected?" These were the exact thoughts running through Karan's mind as he tried to subscribe to an application he genuinely liked. He clicked "Buy Now", expecting a quick
                                                                                                              • Tip #50- A Closer Look at the Unattended Access Dashboard- 'Insider Insights'

                                                                                                                Having complete visibility and quick access to everything you need certainly makes managing multiple remote devices a lot easier, and that is precisely what the Unattended Access Dashboard in Zoho Assist is designed to offer. Once you go to the Unattended
                                                                                                              • How to update custom multi-user field in Zoho Projects?

                                                                                                                I'm trying to update custom multi-user fields in Zoho Projects via a Deluge function in CRM. The code I have so far is below. It works for updating standard project fields and single-line custom fields, but it does not work to update multi-user fields.
                                                                                                              • Tip of the Week #75– Manage your social media messages from a single shared inbox.

                                                                                                                Are you tired of jumping between apps or browser tabs to reply to your business's Facebook and Instagram DMs? Handling customer messages on social media might seem simple, but switching between multiple platforms can easily lead to lost messages, duplicate
                                                                                                              • Zoho Map integration tasks have changed - you need to "Locate all instances of Zoho Map integration tasks in your Deluge scripts by searching for the v1 marker... before 16 January 2026"

                                                                                                                The Zoho Map deluge integration task has been changed (as at 21 October 2025) to provide a more structured, JSON-like response. This change affects all three Zoho Map integration tasks (Geocode, Reverse Geocode, and Distance Between). More details can
                                                                                                              • Using files from Zoho CRM in Gemini/ChatGPT/Claude

                                                                                                                Hi all, I’ve got subscriptions to Gemini and a few other AI tools which I use for tasks like data enrichment, email composition, etc. In our workflow, we often receive various documents from clients — such as process workflows, BRDs/requirement documents
                                                                                                              • Zoho Analytics & Zoho Creator - Modified Time value

                                                                                                                I'm trying to use the Zoho Creator system field 'modified time' in Zoho Analytics, but it's consistently showing 12 hours 'out' In Zoho Creator In Zoho Analytics Is this a constant difference that I just need to correct with a timezone change - or is
                                                                                                              • Zoho CRM - Option to create Follow-Up Task

                                                                                                                When completing a Zoho CRM Task, it would be very helpful if there was an option to "Complete and Create Follow-Up Task" in the pop-up which appears. It could clone the task you are closing and then show it on the screen in edit mode, all the user would
                                                                                                              • Portal For Different Apps

                                                                                                                I found some older threads on this but didn't see anything very recent. I'm new to Zoho One so forgive me if my terminology is off a bit. I was hoping set up a single point of entry into Zoho One. So, many of the apps could be found in one single place
                                                                                                              • Calls undetected

                                                                                                                Zoho Voice records indicate my last call ended at 6:00 PM. All incoming and outgoing calls occurred between 6:00 PM and 7:00 PM.
                                                                                                              • Unable to Select Authenticated Domain as Sender

                                                                                                                We’ve already authenticated our domain, but it’s still not appearing in the sender list when we try to run a campaign. Could you please check what might be causing this issue?
                                                                                                              • Zoho Projects - Show Task List as dropdown field on Task records

                                                                                                                Hi Project's Team, I noticed today that there is no field on a task record related to the task list it belongs to. A dropdown would be helpful for quickly moving tasks between lists while in a task. I know that you can go to "Other Actions" and choose
                                                                                                              • My followed tickets extension is not working under the All departments view

                                                                                                                Hi. I've installed the My followed tickets extension. However, when I try to open the extension under the all departments view, I get the following message: 'Sorry, this extension is not supported in the All Departments view.' How can I solve this p
                                                                                                              • Ticket Time Entry to Timesheet

                                                                                                                The title just about sums it up. I have searched here and not found anything relevant, but If I overlooked, then please set me straight.  We have staff that do nothing but close tickets in desk all day long. These tickets represent their timesheet. Is there a way to have this information sync or for a tech to go into their timesheet themselves and sync it with their tickets of the same timeframe?? We waste a ton of time doing timesheets and the old "Clock in/Clock out" isnt detailed enough for us!!
                                                                                                              • Calls undetected.

                                                                                                                The call is not showing on the call log.
                                                                                                              • Calls undetected

                                                                                                                Zoho is not reading calls made.
                                                                                                              • Missing information data Zoho inventory

                                                                                                                there some missing data in Zoho inventory connection. pick list stock counts bin location we have requested it via mail and the support team doesn’t gove feedback. has anyone achieve to get these info or to ask other ya les
                                                                                                              • Calendar Events Issues

                                                                                                                Not able to view scheduled events on my calendar
                                                                                                              • Extensions 101 webinar series: Build, integrate, and monetize with extensions

                                                                                                                Attention developers! Are you ready to take your extension development skills to the next level? We're excited to bring back the Extensions 101 webinar series with an expanded lineup of Zoho products and an introduction to more platform features. Last
                                                                                                              • Where are recordings stored?

                                                                                                                I have hosted a couple of test meeting, used the "record" button to start and stop the recording but I am unable to find where are those recordings saved?  Can anybody help? Thanks
                                                                                                              • Zoho Desk's integration with Microsoft PowerBI delivers advanced analytics insights

                                                                                                                Hello everyone, Gaining advanced insights through reports and dashboards is one of the critical requirements of every business. In addition to key metrics tracked in Zoho Desk, such as agent performance, SLA adherence, and ticket lifecycle, businesses
                                                                                                              • IMAP error message in Zoho mail

                                                                                                                I cannot send emails today. Everything fine for years until today. Get a message: "You are yet to enable IMAP for your account. Please contact your administrator". Does anyone know how to correct this?
                                                                                                              • IMAP stopped working today

                                                                                                                Hello! I've been a paid customer for more than 10 years, IMAP was always working fine. But today this is the error I've got on my iPhone: I've tried toggling the IMAP for my account (Mail -> Settings -> Mail accounts) off and on again, but that did not
                                                                                                              • Multiple columns in a form

                                                                                                                I am evaluating Zoho Creator. However, I am seeing almost no layout control on a form.  Just a basic 1 or 2 column format that is then imposed on the entire form.  That's not going to work for many, many real world cases. We need multiple columns per line, and we need each line/section to occupy a single column or be able to span the columns.   Someone please tell me that I'm missing something and the capability is actually there.  
                                                                                                              • Global search

                                                                                                                Hi! I think it would be great to have a global search that would give you results from all records of a database, no only for a single field of a single form as we have now. Thanks!
                                                                                                              • Any insights about API/v2? Having problem for a while.

                                                                                                                I don't know why it is throwing a 404 error, my report name is correct. Has someone had this issue and how you fix it?
                                                                                                              • Edit QR code with redirect to form

                                                                                                                Guten morgen, wir haben ein Formular Reklamation_erstellen. Dort soll ein QR Code erstellt werden, der im Lieferschein angezeigt wird. Beim Scannen auf dem soll das jeweilige Formular zum BEARBEITEN geöffnet werden. Leider bekomme ich es nur so hin, dass
                                                                                                              • Getting all the ingredients together for baking an app

                                                                                                                Good day everyone. After reading a lot of the help docs and watching videos, I now started on my app. To prevent hours and hours wasted on going down the wrong track, I would like some clarification on the following. But first some background: I have
                                                                                                              • Help Needed with Configuring ZC Microservice

                                                                                                                I'm attempting to create a simple microservice, but am running into problems with scope and auth. Using Custom API Builder, here's my setup: 1. Method: GET 2. Auth: OAuth2 3. User Scope: All users 4. Response: Standard 5. Function: A function that returns
                                                                                                              • Creator Simplified #10: Predefine Form Field Values and Make Them Read-Only for Users

                                                                                                                Hey Creators, Ready for this week's tip in the Creator Simplified series? Today, we will explore how to have read only fields in a form. Use Case: Assume a scenario where the default value for a Department field needs to be English Literature, but you
                                                                                                              • Zoho Mail : Email Outgoing Blocked

                                                                                                                I suddenly received the following message yesterday. I cannot send any mail. Please resolve as soon as possible, I cannot work without sending email. Dear User, We regret to inform you that your email outgoing has been blocked and you will not be able
                                                                                                              • Creator and Tables

                                                                                                                Good day. I am trying to create my first application. I have imported my data into Tables and am creating my app in Creator. I do not see my tables and cannot see how to write forms data to a table. Even the Workflow just uses the form. In one of the
                                                                                                              • customer Name and address details

                                                                                                                i created one application there is no customer details in that . how to add customer details and
                                                                                                              • Next Page