What's new on Zoho Marketplace in November 2021

What's new on Zoho Marketplace in November 2021



Zoho Marketplace offers 1,000+ extensions to help connect and enhance your Zoho products. Here's a list of the new extensions released in November 2021:
 
Telephony extensions
We recently released four new telephony extensions. These extensions are supported by Zoho CRM, Zoho Desk, Zoho Recruit, Zoho Salesiq and Bigin. Start making calls from your Zoho products, and receive incoming call pop-ups to get contextual details even before you answer the call. Enable click-to-call and log call recordings in the contact record after the call ends. Click below to learn more.


Create integration between Facebook and Zoho CRM using the SaveMyLeads service, to automatically send leads from Facebook Lead Ads to Zoho CRM. Save time and reduce the risk of human error, as you'll no longer be required to transfer the data manually.


Keep your clients' information synchronized between your Magaya system and Zoho CRM. Securely transfer quotes both ways, view the information of scheduled shipments in agreement with your clients, manage and maintain the same classifier data of the information in both systems and more.


The QnA Maker extension for Zoho CRM lets you access AI bots in Zoho CRM which can answer your queries. Any bots created in your Microsoft cognitive services can be linked with Zoho CRM with an API call.


Retrieve all the contact details of any given website (social networks, phone, email if published) for any given company in your Zoho CRM's prospects or accounts modules. The data gets automatically fetched every time you create an account or a prospect or when you edit a website field.


The Sentiment Analysis extension for Zoho CRM analyzes and scores the sentiments of each customer's comments, helping salespeople know at a glance whether the client is happy or sad throughout the engagement. 


Choose WhatsApp-approved templates, add parameters to the templates, and send WhatsApp messages directly from Zoho CRM. Configure your Zoho CRM workflows to send automated WhatsApp messages when the criteria are met.


Sync lead information from Locator App to Zoho CRM in real-time, so you can easily follow up with the leads from Zoho CRM to convert them faster. Allocate the correct sales reps for each lead depending on their requirements and more.


Make manual data entry a thing of the past by syncing customer data between HubSpot and Zoho CRM. Every time a record is created or updated in either app, this integration automatically syncs the new information in both accounts.


Locate lead addresses from Zoho CRM using the Google API. Find and autofill addresses, pin and update locations, and insert addresses in CRM Lead records. View inline Google Maps as a related list in the leads module.


Connect Zoho CRM with over 30000 apps using Integrately. Build workflows and sync all your data with Zoho CRM in a single click. Manage leads and schedule meetings within your existing workflows—no need to switch apps or open up a new tab.


Easily connect with your contacts on Zoho CRM through Aloware’s contact center integration. Enjoy click-to-call and automated logs, complete with unlimited inbound and outbound credits for building longer-lasting customer relationships.


Integrate TMetric with Zoho CRM and start logging time spent on each task from within Zoho CRM. Simply click on the embedded timer button once you start a task and the timer will automatically stop when you switch between tasks.

Extensions for other Zoho products


tracezilla is an order and inventory management system designed for food businesses that ensure end-to-end traceability and automates the documentation and daily routines in the company. Integrate tracezilla with Zoho Books and automatically synchronize invoices and inventory valuation.


Simplify and streamline your payment collection process by connecting PayGate with your Zoho Books account. Send invoices with the payment link or just share the invoice link with your customers. Get daily automated reconciliation reports from PayGate and more.


Integrate Yoco with Zoho Books and start accepting payments by credit or debit cards. Add a Yoco payment button to your invoice emails and invoice links, enabling your customers to make credit and debit card payments instantly.


Integrately is an automation app that helps users integrate Zoho Books with other apps in just a click. Make sure that your Zoho Books account integrates seamlessly with your existing systems and sync all your data with Zoho Books within a few minutes.


The Sentiment Analysis extension for Zoho Desk analyses and scores the sentiment of each ticket, letting support agents know whether the customer is happy or sad, so they can deliver better value during the interaction. 


The QnA Maker extension for Zoho Desk lets you access AI bots in Zoho Desk which can answer your queries. Any bots created in your Microsoft cognitive services can be linked with Zoho Desk with an API call.


Twilio SMS for Zoho Desk adds two-way SMS and MMS functionality to Zoho Desk, which enables your customers to reach out and seek support via SMS/MMS and your support agents to reply to them from the Desk interface.


Integrate your bot with Zoho Mail with just an API call. Select or alter your bot's data source from your Microsoft account at any time. Get answers to your queries without shifting from the homepage. No more searching documents for answers, the bot will get the answers for you.


Integrately provides an easy way to integrate Zoho Mail accounts with your existing mailing lists in order to make it easier for marketers to engage your customers. With this integration, you can keep all of your customer data up to date with real-time sync between Zoho Mail and Integrately. 


PayU for Zoho Commerce (US and IN DC's)
Start accepting payments with PayU within minutes, through payment options like credit cards, debit cards, UPI and more. Offer the best and world-class payments experience to your customers for your online business.


Automatically sync data between Zoho Recruit and HubSpot and eliminate the need for manual data entry. Set up a one-way or two-way sync, so you can either sync data from one app to the other or back and forth between both apps.


Build workflows and sync all your data with Zoho Analytics in just one click, without writing a single line of code. Increase the value of your reporting by pulling in data from other sources and syncing all your data with Zoho Analytics in a few minutes.

Custom Application


qualCope (US DC)
qualCope helps you maintain consistent quality in your plastic molding products, whether manufactured in-house, by primary contractors, or even by their sub-contractors. Use intelligent reporting to visualize defects in real-time and act fast to avoid them and more.

Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. 
 
Here's an archive of all the releases from previous months, in case you missed any: New on Zoho Marketplace

    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • What's new on Zoho Marketplace

                                                              You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Using files from Zoho CRM in Gemini/ChatGPT/Claude

                                                                                                              Hi all, I’ve got subscriptions to Gemini and a few other AI tools which I use for tasks like data enrichment, email composition, etc. In our workflow, we often receive various documents from clients — such as process workflows, BRDs/requirement documents
                                                                                                            • Enhancements to the formula field in Zoho CRM: Auto-refresh formulas with the "Now" function, stop formula executions based on criteria, and include formulas within formulas

                                                                                                              Dear Customers, We hope you're well! By their nature, modern businesses rely every day on computations, whether it's to calculate the price of a product, assess ROI, evaluate the lifetime value of a customer, or even determine the age of a record. With
                                                                                                            • Maximum file limit in zoho people LMS

                                                                                                              Dear Team, I am having approximately 4.9 GB of material, including PPTs and videos for uploading in zoho people LMS course. May I know what is the maximum limit limit for the course files Thanking you, With regards, Logeswar V Executive _ Operations
                                                                                                            • Dynamically prefill ticket fields

                                                                                                              Hello, I am using Zoho Desk to collect tickets of our clients about orders they placed on our website. I would like to be able to prefill two tickets fields dynamically, in this case a readonly field for the order id, and a hidden field for the seller
                                                                                                            • Optimize your Knowledge Base for better visibility by allowing search engine crawling and indexing

                                                                                                              All you need to know about no-follow and no-index in KB. What are article crawlability and indexability? Crawlability and indexability are vital for making an article visible and accessible to search engines. When a search engine crawls an article, it
                                                                                                            • Has anyone created a public ASAP Guide that I can check out?

                                                                                                              I am thinking of adding an ASAP guide to my web application, but I have noticed that the ASAP widget itself can be really slow to load sometimes. Has anyone created a public ASAP Guide that I can check to see how performant it is? I don't want to spend
                                                                                                            • Zoho Desk Partners with Microsoft's M365 Copilot for seamless customer service experiences

                                                                                                              Hello Zoho Desk users, We are happy to announce that Zoho Desk has partnered with Microsoft's M365 to empower customer service teams with enhanced capabilities and seamless experiences for agents. Microsoft announced their partnership during their keynote
                                                                                                            • What’s New in Zoho Analytics – September 2025

                                                                                                              Hello Users!! In this month’s update, we’re raising the bar across multiple touchpoints, from how you bring in data, plan and track projects to how you design and brand your dashboards. We’ve added the all-new Gantt chart for project visualization, expanded
                                                                                                            • Zoho MCP has no tools for Creator or 3rd Party Apps?

                                                                                                              I don't see a Zoho MCP community forum so putting this here. Two big problems I see: 1) Although Zoho advertises "over 950 3rd party apps" as available through their MCP, when I go to "Add Tools" there are ZERO 3rd party apps available to choose from.
                                                                                                            • Zoho Forms - Zoho Drive connection - Shared Drives not supported

                                                                                                              Hello i am stuck with Google Drive Connection There is no supported shared drives Connection is not support shared drives boolean Query Parameters - supportsAllDrives=true&supportsTeamDrives=true to activate fetch files from the shared drives. Ahat need
                                                                                                            • Can't create package until Bill created?

                                                                                                              I can't understand why we cannot create a package until a Bill is created? We are having to created draft Bills to create a package when the item is received, but we may not have received a Bill from the supplier. Also, Bill # is required, but we normally
                                                                                                            • Whats the Time out Limit for API Calls from Deluge?

                                                                                                              Hi Creator Devs, We are making API calls to third party server via Deluge. Getting this error message: Error at line : 24, The task has been terminated since the API call is taking too long to respond. Please try again after sometime. Whats the default
                                                                                                            • How to get the authorization code for domain transfer from Zoho?

                                                                                                              I have transferred my domain from zoho to godaddy, and that needs a authorization code. I haven't got any mail containing that. How to get the authorization code from domain transfer? Thanks, Arun
                                                                                                            • Community Digest Agosto 2025 - Todas las novedades en Español Zoho Community

                                                                                                              ¡Hola, Zoho Community! Agosto llega a su fin y septiembre nos trae aire fresco a la comunidad: más inteligencia con IA, actualizaciones que elevan la productividad y la recta final hacia Zoholics España 2025. Aquí tienes lo más destacado del mes para
                                                                                                            • I have error AS101 when I try to add paypal@mydomain.com to Zoho

                                                                                                              Please help me with this. I tried to call the help line 4 times but don't get any response.
                                                                                                            • Tip #3: How to change your booking page language

                                                                                                              Displaying your booking page in your target audience's language can greatly increase customer satisfaction. By speaking their language, you will help customers feel more comfortable scheduling with you and create a stronger connection with them. Let's
                                                                                                            • How can I optimize a Zoho Site page for SEO when embedding external menu or restaurant links?

                                                                                                              Hi everyone, I’m experimenting with building small content hubs on Zoho Sites and want to make sure I’m doing it in an SEO-friendly way. For example, I tried creating a page that highlights restaurant menu items and linked out to a resource like this:
                                                                                                            • Diff signature for compose new email and replies

                                                                                                              Hi,   How do i have different signature for replies and new emails. its inconvenient to have one large signature for replies. Usually on Outlook we have the option to keep separate signatures for new emails and for replies.
                                                                                                            • Zoho Website Site Speed Up & Setting

                                                                                                              We are experiencing slow loading speeds on our Zoho website and would like assistance in optimizing its performance. Kindly review the site and suggest or implement necessary improvements to enhance speed, especially related to: > Caching mechanisms >
                                                                                                            • Clickjacking: Zoho Vault's Response

                                                                                                              Issue: Password manager browser extensions are found to be vulnerable to clickjacking security vulnerabilities that could allow attackers to steal account credentials, TFA codes, and card details under certain conditions. Reported by: Marek Toth, Independent
                                                                                                            • Refund

                                                                                                              Hi There, Please refund me asap possible, because of no support given. Thank you
                                                                                                            • No option for pick up in Zoho Books / Inventory but yes on commerce

                                                                                                              Is it planned to release soon on books/inventory?
                                                                                                            • Accessing Zoho form enteries via API

                                                                                                              Hi As a user I can view enteries to a form at: https://forms.zoho.com/<myOrganisation>/report/<myReportName>/records/web How do I access these entries via API? I don't have any problem with scope and getting tokens. But I have no idea what the API call
                                                                                                            • Zoho Books - France

                                                                                                              L’équipe de Zoho France reçoit régulièrement des questions sur la conformité de ses applications de finances (Zoho Books/ Zoho Invoice) pour le marché français. Voici quelques points pour clarifier la question : Zoho Books est un logiciel de comptabilité
                                                                                                            • Blueprint Issue - Being able to set a subform field as mandatory

                                                                                                              I'm creating a blueprint. My record involves a subform which is only shown once field is set but the field gets set in step two of the process. My problem - I can't save the record as the subform field is set to mandatory - If I unset the mandatory field,
                                                                                                            • Blueprint - Mandatory file upload field

                                                                                                              Hi, File upload (as we as image upload) field cannot be set as mandatory during a blueprint transition. Is there a workaround? Setting attachments as mandatory doesn't solve this need as we have no control over which attachments are added, nor can we
                                                                                                            • Zoho Books - Include Quote Status in Workflow Field Triggers

                                                                                                              Hi Zoho Books team, I recently tried to create a Workflow rule based on when a Quote is Accepted by the customer. This is something which I thought would be very easy to do, however I discovered that Status is not listed as a field which can be monitored
                                                                                                            • Zoho Books - Show Related Sales Orders on Quotes

                                                                                                              Hi Books team, I've noticed that the Quotes don't show show the related Sales Order. My feature request is to also show related Sales Orders above the Quote so it's easy to follow the thread of records in the sales and fulfilment process. Below screenshot
                                                                                                            • Add VAT/Tax line to bank adjustments

                                                                                                              When categorising transactions and matching bank feeds with transactions such as customer payments, we use the "Add Adjustment" to add things like fees/bank fees. It would be useful to choose a VAT/Tax rate here. Whilst there is a bank charges option when adding a payment, this goes into the default bank charges account. We use the adjustments so that we can choose the account and separate our fees. We use different card providers and Worldpay charges VAT so we are stuck. We cannot integrate with
                                                                                                            • New Menu Layout Feedback

                                                                                                              I'd really like to see the banking item back on the top of the menu. I'm sure part of it is just because that's what I'm accustomed to. However, for a bookkeeping program, I think there's a logic to having banking be on top. Not a giant issue, but something
                                                                                                            • How to use Rollup Summary in a Formula Field?

                                                                                                              I created a Rollup Summary (Decimal) field in my module, and it shows values correctly. When I try to reference it in a Formula Field (e.g. ${Deals.Partners_Requested} - ${Deals.Partners_Paid}), I get the error that the field can’t be found. Is it possible
                                                                                                            • Form Accessibility

                                                                                                              Hi, is there an update on the accessibility standard of Zoho forms? Are the forms WCAG 2.1 AA compliant? 
                                                                                                            • Cannot schedule report delivery

                                                                                                              The only 'send option' available when exporting reports is 'immediately' The option to schedule the report is missing.
                                                                                                            • adding attachment in sendmail script where attachment is in a CRM field

                                                                                                              Hi all, I have a custom field of type 'File Upload' in one of my modules in my CRM. I want to include the file in that field as an attachment to an email - which is done from a button on  the 'Results' module. I have created a script and a button to initiate an email from that module. The Deluge scripting window has allowed me to add arguments for all the fields I need to use except for the one file upload type field. My script currently looks like the below (content of the email omitted). As you
                                                                                                            • [Free Webinar] Learning Table Series - AI-Enhanced Insurance Claim Management in Zoho Creator

                                                                                                              Hello Everyone! We’re excited to invite you to another edition of Learning Table Series, where we showcase how Zoho Creator empowers industries with innovative and automated solutions. Struggling with lengthy claim processes, a lack of visibility into
                                                                                                            • Zoho Suite is very slow

                                                                                                              Since today Zoho is incredibly slow over all applications! What's going on?
                                                                                                            • Not sure how to use credits to my account

                                                                                                              Hi I have a $50 credit to my account. I'm just wondering how I can apply that to either a current invoice or to try a new service. Any advice would be great, thanks. Kind Regards Chris
                                                                                                            • Control who sees Timeline and Interactions in Zoho CRM through Profiles

                                                                                                              The feature has been enabled for all DCs (except US, EU, and IN DCs). We will be rolling it out to the other DCs in the upcoming days. Dear All, In a CRM, not all users would require access to the history of a record. For instance, a Marketing Operations
                                                                                                            • Zoho Desk Integration - Add the option to send the estimate from the Zoho Desk Ticket Integration

                                                                                                              Hi, Currently in the Zoho Desk integration, the user is able to create an estimate from a ticket, once the estimate is created the user can see the estimate under the ticket (see screenshot below), but is not able to send that estimate from Zoho Desk.
                                                                                                            • Utilisation de Zoho en conformité avec l’article 286 du Code général des impôts (CGI)

                                                                                                              Cher(e) client(e), Conformément à l’article 286 du Code général des impôts (CGI) impose aux entreprises assujetties à la TVA d’utiliser des systèmes de caisse ou de gestion commerciale certifiés lorsqu’elles enregistrent des ventes à des particuliers.
                                                                                                            • Next Page