Where can I write the event handlers for Reply?

Where can I write the event handlers for Reply?


I'm having trouble figuring out where I should be creating the handler for the default "Reply" reply for a bot.

At the moment, when I click on reply, the bot responds with, "Hey Bryan, You have performed an action on a text. Manipulate the message variable and perform your own action."

If I look under Message Actions, it states at the top of the window, "Message Actions are similar to default options like Reply, Copy and Forward. Add customized actions for every message."

Are there handlers for Reply, Copy, and Forward that I'm just not finding?  Creating a handler for "Reply" seemingly adds another Message Action apart from, and in addition to the one that's seemingly built in.

What am I missing?

          Zoho Marketing Automation
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