WorkDrive - TrueSync

WorkDrive - TrueSync



La fonctionnalité TrueSync de Zoho WorkDrive permet à ses utilisateurs de reproduire leurs documents WorkDrive web sur leur bureau et d'y accéder localement. Cela permet d'économiser votre espace de stockage sur l'ordinateur. TrueSync vous permet également de synchroniser les fichiers de Zoho WorkDrive web avec votre ordinateur, et vice versa.
Avec TrueSync, les données de votre ordinateur sont disponibles soit en ligne uniquement, soit hors ligne. Toute modification apportée à vos fichiers sera automatiquement synchronisée avec l'application web WorkDrive.

En ligne uniquement

Les fichiers et dossiers en ligne uniquement n'occupent pas d'espace sur le disque dur. Vous pouvez voir la liste des fichiers et dossiers disponibles dans le lecteur virtuel, mais ils ne sont pas réellement téléchargés tant que vous ne les ouvrez pas pour les afficher ou les modifier.

Disponible hors ligne

Les fichiers et dossiers dans cet état sont téléchargés et disponibles sur votre disque dur. Vous pouvez travailler directement dessus et les changements effectués sont automatiquement synchronisés avec la version web. 

Télécharger et installer TrueSync

Bon à savoir

  • L'installation ne peut être effectuée qu'avec le droit d'administrateur. 
  • L'application TrueSync est actuellement disponible uniquement pour les systèmes d'exploitation Windows et Mac.
  • Versions d'OS supportées :
    • Pour Windows : Windows 7 et supérieur
    • Pour Mac : OS X 10.14 et supérieur

Icônes d'état de WorkDrive TrueSync



Dans le dossier WorkDrive TrueSync, les icônes d'état montrent l'état de synchronisation de tous vos fichiers et dossiers.
Les différentes icônes d'état sont :

En ligne uniquement : les fichiers sont uniquement disponibles en ligne. Lorsque vous ouvrez un fichier, il est téléchargé sur votre ordinateur pour être visualisé. Une fois que vous aurez fermé le fichier, il ne sera plus disponible sur votre ordinateur.

Disponible hors ligne : les fichiers ont été téléchargés sur votre ordinateur et sont disponibles hors ligne. Les fichiers téléchargés occuperont l'espace requis sur le disque dur.
 
Synchronisation partielle : lorsqu'un dossier contient une combinaison de fichiers en cloud uniquement et hors ligne, l'icône de synchronisation partielle s'affiche comme état.
 
Synchronisation en cours : lorsque vous synchronisez ou mettez hors ligne certains fichiers dans le lecteur virtuel, l'icône de progression s'affiche comme état jusqu'à ce que les fichiers soient téléchargés sur votre ordinateur.
 
​Erreur de synchronisation : lorsqu'il y a une erreur dans la synchronisation ou le téléchargement des fichiers dans votre lecteur virtuel, l'icône d'état d'erreur de synchronisation s'affiche au-dessus des fichiers. Une fois le problème résolu, le fichier sera synchronisé et l'icône d'état appropriée s'affichera.

Icônes d'état manquantes dans WorkDrive TrueSync

Au sein du dossier WorkDrive TrueSync, tous les fichiers et dossiers synchronisés seront affichés. Vous pouvez vérifier ici si les icônes d'état fonctionnent ou non. Dans certains cas, les icônes d'état n'apparaissent pas sur les fichiers et dossiers du dossier TrueSync.
Les icônes d'état n'apparaîtront pas sur les fichiers et les dossiers si elles ont été désactivées dans les préférences de l'application de synchronisation.

Restrictions spécifiques à l'OS

  • Windows : l'explorateur Windows ne peut charger que 11 icônes d'état à partir des applications installées sur votre système. Les icônes d'état de WorkDrive doivent figurer parmi les 11 premières afin d'être chargées par l'explorateur Windows dans le dossier de synchronisation.
  • MAC : si les icônes d'état n'apparaissent pas dans le dossier WorkDrive TrueSync, assurez-vous que les extensions "Finder" pour WorkDrive sont activées.

Déplacer votre cache WorkDrive TrueSync vers un autre drive (Windows)

Votre dossier cache stocke les données des fichiers et dossiers récemment ouverts, vos données hors ligne et les données des éléments qui doivent encore être synchronisés.
Vous pouvez parfois avoir besoin de libérer de l'espace sur votre lecteur principal (C:\) pour installer d'autres programmes. Avec la fonction de déplacement du cache de WorkDrive TrueSync, il est facile de déplacer vos fichiers WorkDrive vers un autre drive de votre machine en toute sécurité afin de libérer suffisamment d'espace pour installer des applications sur votre drive primaire.

Déplacer vos fichiers cache téléchargés vers un autre drive

  • L'application TrueSync >> Paramètres >> Préférences >> Compte.
  • Sélectionnez le drive dans lequel vous voulez déplacer votre dossier de cache à partir du menu déroulant dans la section Cache Drive.

Bon à savoir

  • Assurez-vous que vous avez la permission et l'accès au drive cible où vous voulez déplacer votre cache WorkDrive TrueSync.
  • Vérifiez que vous disposez de suffisamment d'espace de stockage pour transférer votre cache sur un lecteur.

N'hésitez pas à nous faire part de vos questions dans la partie commentaires ci-dessous.
 
L'équipe Zoho France

    Access your files securely from anywhere






                      Zoho Campaigns Resources


                            Zoho Developer Community



                                Bootcamp
                                Community
                                Pricing
                                Webinars
                                What's New
                                Integrations
                                Contact Support
                                Contact Sales

                                  Zoho Survey Resources
                                    Features
                                    Survey Templates
                                    Integrations
                                    Community
                                    iOS Mobile Surveys
                                    Pricing
                                    Android Mobile Surveys
                                    Insurvey Blogs
                                    Insight Blogs
                                    Tips & Tricks





                                                Latest Feature Updates
                                                  What's New in Zoho Desk

                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  What's New in Zoho Desk

                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner





                                                      Zoho SalesIQ Resources

                                                            • Sticky Posts

                                                            • Collaboration sans faille avec Zoho One

                                                              Bonjour à tous, Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux .       La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe.


                                                            Manage your brands on social media
                                                            Access Zoho Social

                                                              Zoho Pagesense Resources


                                                                  Zoho TeamInbox Resources

                                                                    Zoho DataPrep Resources


                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • More context, fewer tabs: View lookup modules' data within a CRM Canvas page

                                                                                                              Hello everyone, How often do your users juggle multiple browser tabs just to piece together the full context of a record? This update can make their lives easier. You can now add lookup modules' fields to a Canvas detail view page and a Canvas list view

                                                                                                            • On click of the Blueprint transition (Qualified or Not Qualified), the 'Convert' option should be enabled in the Lead module.

                                                                                                              On click of the Blueprint transition (Qualified or Not Qualified), the 'Convert' option should be enabled in the Lead module. console.clear(); let convertButton = ZDK.Page.getButton('convert'); let leadStatus = ZDK.Page.getField('Lead_Stage').getValue();

                                                                                                            • Show all items making up the composite item in transactions

                                                                                                              Dear Zoho, Currently, when we select a composite item in Zoho Inventory for a transaction, we do not receive a breakdown of the individual items that make up the composite. This makes it challenging for our team to accurately pick, pack, and ship the

                                                                                                            • Custom Roles & Granular Permission Control in Zoho SalesIQ

                                                                                                              Hello Zoho SalesIQ Team, We appreciate the functionalities offered by Zoho SalesIQ, but we would like to request a crucial enhancement regarding user roles and permissions. Current Issue: At present, Zoho SalesIQ provides fixed roles—Admin, Supervisor,

                                                                                                            • Condition to skip recipient signature

                                                                                                              Is there a way, alone or with a Zoho Form integration, to skip a recipient signature when a condition is set? This happens because in this template, not always all the recipients need to sign it. Sometimes its just a few. We are using a Zoho Form integration

                                                                                                            • How to filter emails by Reply-to field?

                                                                                                              I receive a very particular newsletter from an association A registered on a website W (that is used by many associations), and the emails fields are not great: the From just contains the generic website's W's email, while A is only mentioned in the Reply-to

                                                                                                            • Wich version of Backstage is included in Zoho One

                                                                                                              Hello I am in the event business and i am considering Zoho One to replace my current tools. I will need Backstage to manage my events but I am wondering wich version of backstage will I get if I subscribe to Zoho One. Thank you Guillaume

                                                                                                            • How to restore deleted campaigns?

                                                                                                              I accidentally deleted my first campaign that went out today (08/21/18). How do I restore it?

                                                                                                            • Organize and Clone Task Custom Views

                                                                                                              We have rolled out two new enhancements to task custom views: Custom View Groups and Custom View Clone. Custom View Groups Similar to predefined view groups, we have introduced groups for custom views to help organize and categorize them. My Custom Views:

                                                                                                            • Kits: Option to Hide Associate Items on Documents

                                                                                                              The new Kit type of Composite Item is very helpful, and we're already using it in several different ways. One problem is that there seems to be no way to hide the components on some documents, including Package Slips. There is an option given in settings

                                                                                                            • Zoho Books CREDIT LIMIT is completely USELESS due to a BUG!!! Please fix it ASAP!!

                                                                                                              Credit Limit should not be taken into account if payment terms on the Invoice are without credit. If selected Credit 0 days (Prepayment) why in this world would a notification pop up saying credit limit is exceeded and not allowing to create an invoice?

                                                                                                            • Is it possible to adjust the web browser tab title (when a ZoHo Desk ticket is opened)

                                                                                                              Hi All, When I open a ZoHo Desk ticket in a web browser, the tab title (text that appears at the top of the browser tab) uses the logic: *company icon picture* (xxxx) #ticket number - company name See below (highlighted in red) for reference. Company

                                                                                                            • Configure ChatGPT in Zoho Cliq | Now with GPT-4!

                                                                                                              Updated for GPT-4 Support: The post and scripts has been revised to take advantage of the new GPT-4 model's capabilities. Please use the updated version for enhanced performance and accuracy. If you have been on the internet for the past few months, you

                                                                                                            • Have completed Zoho Sign documents attach automatically to contact and/or account

                                                                                                              Hello, Just used ZohoSign for the first time to get an e-signature on an important document. Setting up the template was nice and easy and configuring the request to go to the right people and training a member of staff was also very easy. HOWEVER Why

                                                                                                            • Using email "importance" as workflow-criteria

                                                                                                              I'd like to set up a workflow that triggers if an incoming email has been flagged as "high importance" but I'm not seeing any way to do that. Hopefully I'm just missing something obvious...?

                                                                                                            • Update Lead Status in Zoho CRM When a Meeting is Booked via Microsoft Bookings

                                                                                                              Hi everyone, I’m trying to streamline our lead management process and would like to automatically update the Lead Status in Zoho CRM whenever a meeting is booked through Microsoft Bookings. Has anyone successfully implemented this kind of integration

                                                                                                            • Kaizen #199: FAQs on Multi-Select Lookup (MxN) Field in Zoho CRM

                                                                                                              Nearing 200th Kaizen Post – We want to hear from you! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone. Got

                                                                                                            • Zoho Desk Android app update: Enhanced UI of the History tab.

                                                                                                              Hello everyone! In the latest Android version(v2.9.10) of the Zoho Desk mobile app, we enhanced the UI of the 'History' tab within a ticket. Also, we have introduced a filter option to easily search the history based on the actions performed on the ticket.

                                                                                                            • Is Zoho Marketing Plus part of Zoho One?

                                                                                                              Hi, Is the new fancy Zoho Marketing Plus part of the Zoho One package? Is there any benefit in using this rather than the standalone products? Many thanks Jon

                                                                                                            • Is it possible to Bulk Update 'Product Name' in Zoho Desk?

                                                                                                              Is it possible to Bulk Update 'Product Name' in Zoho Desk? I cannot see that option now. Kindly help how we can do it.

                                                                                                            • Change visable Subform fields

                                                                                                              I have a form with 4 subforms in it. I added another field to each of the subforms in my main form. Now, how do I update the subforms to show the new fields that I added?

                                                                                                            • Integrate Bunq with ZOHO Bookes

                                                                                                              We are new users of ZOHO Books, and our bank (BUNQ, in the Netherlands) isn't listed on the bank integrations. Is there a way to handle this?

                                                                                                            • Trial Extenstion/ 2nd Go!

                                                                                                              Hi, Recently trialed FSM bit didnt get a chance to try out the most recent features is it possible to get another trial to try the new features and see if I can make it work for me?

                                                                                                            • Weekly Tips : Take Control of Your Sent Emails using Outbox Delay

                                                                                                              Ever clicked “Send” on an email, then instantly realized you forgot something—like a file, an attachment, or even made a small typo? It happens more often than you'd think. Wouldn’t it be helpful if your email waited a little before actually going out?

                                                                                                            • Format of data after export to spreadsheet

                                                                                                              Dear Zoho, can you explain to me what is the point of a report exporting to XLSX if the format of the amounts that will be created there is in text format and not suitable for anything? Why do I need data in a sheet with which nothing more can be do

                                                                                                            • Mapping a custom preferred date field in the estimate with the native field in the workorder

                                                                                                              Hi Zoho, I created a field in the estimate : "Preferred Date 1", to give the ability to my support agent to add a preferred date while viewing the client's estimate. However, in the conversion mapping (Estimate to Workorder), I'm unable to map my custom

                                                                                                            • Customer Payment

                                                                                                              Seprate voucher required for cash and bank .You can not authorized any one to enter cash payment .In statement clearly shown is it bank receipt or cash recipt .

                                                                                                            • how to add previous month purchase bill and claim ITC

                                                                                                              Hello we have a unclaimed ITC bill of April (we didn't claim it in may as seller didn't uploaded his gstr1 ) when we trying to file gstr 3b in june month we noticed the bill has been uploaded (april bill) .how to change the filing month of that april

                                                                                                            • Deluge security enhancements

                                                                                                              Hello everyone, At Deluge, security is a top priority, and we're continuously working to enhance the platform's safety and reliability. As part of our ongoing commitment to secure coding and industry best practices, we're rolling out key updates to how

                                                                                                            • How do I set users up to only send emails using org emails?

                                                                                                              We run marketing campaigns for multiple clients and strictly send emails using the official organization addresses provided by each client. However, we've encountered several instances where users unintentionally send emails from their own company accounts—a

                                                                                                            • open multiple notes at a time.

                                                                                                              Hey there, New to Notebook and liking it, but one thing that's really a bother is not being able to open more than one note at a time, either in a new window or in a new tab. Often times, I like to copy/paste from one note to another or compare drafts

                                                                                                            • Let’s Talk Recruit: Forms that think before you do!

                                                                                                              Welcome back to our Let's Talk Recruit series. In our previous post, we shared highlights from our community meetups held across India. This time, we’re talking about something that often gets overlooked but makes a huge difference once you set it up

                                                                                                            • PEPPOL Support Needed for Zoho Books in Europe

                                                                                                              I'm reaching out to discuss the urgent need for PEPPOL support in Zoho Books for European users. With Belgium mandating B2B e-invoicing via PEPPOL starting in 2026, many of us are struggling to manage invoices without this integration. While Zoho Books

                                                                                                            • Allow Equity Accounts to be Used for Expenses

                                                                                                              Currently, when entering an Expense or Bill, the Expense Account (account to be debited) allows for accounts in any of these categories to be chosen: COGS Expense Other Current Liability Fixed Asset Other Current Asset Noticeably missing are Equity Accounts.

                                                                                                            • メール一括配信の未送信のメールについて知りたい

                                                                                                              メール一括配信の後の、未送信のメールの数は添付のようにシステムから連絡がくるのですが それらの対象者を知りたい。レポートなど一覧で知りたい。 また配信対象者なのに（担当者、リード）の メールの履歴に配信したメールの件名でさえ表示されないのはどう理解したらよいのか知りたいです。 また、これらの人をレポートで一覧で出す方法を教えてください。把握したいためです。

                                                                                                            • How do I add the time zone for the each recipient/subscriber

                                                                                                              Hi, I've read that Zoho allows for emails to be sent at a certain time based on the recipient's time zone. How do I add the time zone for the each recipient/subscriber? Thanks!

                                                                                                            • Zoho Formsから獲得した見込み客をSaleIQでトラッキングし、そのトラッキング情報をCRMに集約することは可能でしょうか？

                                                                                                              Zoho formsを活用しています。 Zoho CRM、Zoho SalesIQと連携するよう設定しており、Zoho formsから獲得した見込み客の情報はCRMに連携されるのですが、トラッキング情報はZoho CRMの見込み客データ内の 関連リスト 訪問-Zoho salesIQ にデータが反映されません。※添付画像参照ください 考えられる原因や対策などありましたら教えていただけないでしょうか。 よろしくお願い致します。

                                                                                                            • Find and Merge Duplicates to trigger webhook

                                                                                                              My sales team uses the Find and Merge Duplicates feature often to cleanup records in the CRM. We use webhooks to signal to our internal tools database when new Contacts are created, updated, or deleted, in order to keep our DB in sync with Zoho CRM. However,

                                                                                                            • Marketer’s Space: Using Zoho CRM Data for Dynamic Content and Personalization in Zoho Campaigns

                                                                                                              Hello Marketers! Welcome back to Marketer’s Space. Do you want to send emails or SMS that feel less like mass messages and more like one-on-one conversations? By integrating Zoho CRM with Zoho Campaigns, you can pull in rich customer data and use it to

                                                                                                            • Add Attendees to Session months before the Event

                                                                                                              I need to manually add Attendees to Sessions right away for an event that's taking place in 6 months so that the Speaker can communicate with them in advance of the event. How can this be done?

                                                                                                            • Next Page