Working remotely with Cliq: Availability Reports in Remote work

Working remotely with Cliq: Availability Reports in Remote work



Tracking employee attendance is crucial in times of remote work to maintain continuous productivity in the organization. To resolve the challenges of tracking and maintaining attendance of the employees irrespective of their work locations, Remote Work in Cliq brings Availability Reports exclusively  for admins.


Need for Availability Reports


Individuals have their own schedule while working remotely. Availability reports gives a holistic view of the team's preferred break hours, individual break schedule, so managers and admins can plan and schedule meetings, discussions accordingly.


Here are some insights you can leverage via Availability Reports and plan for better productivity


  • With the help of availability reports you can have a bird eye view of the organizations attendance or can drill down to a specific individual's attendance.
  • As an organization you can co-relate the working hours of various departments and analyse how it is influencing their productivity.
  • Team managers can swiftly know the stats of their team with a glimpse.
  •  All the reports are synced with Zoho People so, If you are using Zoho People as your HRMS tool  you can view the User availability reports directly in Zoho People. 
  •  Admin/manager can discern the effective working hours of your team with the help of the availability reports, align all your team members in the same time to resolve dependency issues. 

 
Availability Reports in Remote Work


The availability reports in Remote Work are categorized in three precise categories, to provide a detailed insight about your employees attendance.
  1. Summary
  2. Attendance
  3. Users


Here's how you can put Summary, Attendance and User reports to good use. 


Summary

  • Monitor checking in/out and working hours of the employees.
  • Choose to view an individual user summary or a department's overall summary.
  • Get details of Check in, Check Out, Working Hours, Interval and Overall working time of the employee with the help of the search bar.
  • Depending upon your Cliq plan view up to last 2 years or past one weeks summary in the availability reports.
  • Swiftly download Summary reports as a CSV file. 
  •  Click here to know how you can check your availability summary with Remote Work on Cliq.


Attendance

  • Get details of employees or a department's availability on a specific day or through a period.
  • View user-specific attendance details by selecting between a date range of your choice
  • Consider attendance stats for total working hours vs the working hours.To know more about total working hours and working hours click here
  • Download significant attendance reports as a CSV file for quick access.
  • Keep the department heads who might not be organization admins, posted on the attendance stats by notifying them via Taz 


Users

  • Leverage a detailed report on individual employees working hours and attendance with Users reports.
  • Get specific details on an employee's overall working hours, working hours and intervals availed.
  • With the help of this report, get a perspective about the individual's work pattern. This will come handy to help you analyse and evaluate his performance during an appraisal.


With this post, we come to the end of  "Working Remotely With Cliq" series. Hope these tips helped you handle various remote work situations better. If you have missed out on any of our previous posts here are the links.
We would love to know how this series helped you to manage your remote work on Cliq. Go ahead and let us know you get around with Remote Work on Cliq in the comment section. 

Cheers 
Sivappriya Pillai






    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • New in Zoho Chat : Search for contacts, files, links & conversations with the all new powerful 'Smart Search' bar.

                                                              With the newly revamped 'Smart Search' bar in Zoho Chat, we have made your search for contacts, chats, files and links super quick and easy using Search Quantifiers.   Search for a contact or specific conversations using quantifiers, such as, from: @user_name - to find chats or channel conversations received from a specific user. to: @user_name - to find chats or channel conversations sent to a specific user. in: #channel_name - to find a particular instance in a channel. in: #chat_name - to find
                                                            • New in Zoho Chat: Threaded conversation at its finest best

                                                              Perform effective team communication in Zoho Chat with our new 'Reply' option.   Converse and stay focussed on the parent conversation, rather than getting entangled in the web of several, never-ending sub threads.   To reply to a certain message, all you need to do is hover to the left hand side of the message. Then, click on the three dots to open a pop up menu. Here, click on the Reply button and type the reply to the message in the compose box and press Enter.   Voila, that was pretty simple. 
                                                            • Changes in Cliq iOS app notification due to iOS 13 and Xcode 11

                                                              Hello everyone! With the iOS 13 update, Apple has updated its policy on usage of VoIP push notifications. Over the past few months, we tried our best to provide a similar experience with the updated policy.  Changes in iOS 13:  With iOS 13, Apple mandates all VoIP push notifications to be reported to the CallKit framework as a new call. If a VoIP push notification is not reported to the CallKit within a designated time window, iOS will terminate the app. If enough VoIP push notifications are not
                                                            • What's new in Zoho Cliq - June 2020 updates

                                                              Hello again, everyone! I'm back to share with you the recent feature improvements and updates that we've pulled together for enhancing your experience in Cliq. Here's what's new this June for you all in Cliq's web and iOS app! New on Cliq Web: Drag and drop files to a chat in your left side panel   Now you can drag and drop attachments from your open conversation window to a specific chat or channel in the left side menu without opening it. Swift up actions and collaborate efficiently with Cliq's
                                                            • 4 Things You Should Do Once You Get Started with Cliq

                                                              Hey there, new user!  You've successfully logged in and set up your organization and you're all set to start working. What's next? Buckle up because here are 4 essential things you need to do first in order to get the most out of your Cliq experience:   1. Invite your colleagues   Now that you've set up your Cliq for business, you need to bring in all your employees, of course, because how else can you collaborate with them?   To invite your colleagues to Cliq, head on over to the Admin Panel which


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Idea: Workflow Rule Trigger Only When Subform Row Is Updated (Thanks to New Inline Row Feature)

                                                                                                              Hi Zoho team and community, With the recent update to Zoho CRM, we can now add or delete rows inside subforms without entering edit mode, using the inline Add row button. This is a fantastic improvement for user experience — seamless, fast, and efficient.
                                                                                                            • Auto add new section based on document choices

                                                                                                              Hi team, I'm wondering if the below is a possilibity within Zoho sign. We have an application process to become a customer of ours, we currently use Zoho Sign to manage this application and this works quite well. However, if the customer indicates 'YES'
                                                                                                            • Change rate after xxxx kilometers

                                                                                                              Is there a way to change the miileage rate after a certain mileage. After 5000 kilometers, we want the rate to automaticly change. Thank !
                                                                                                            • Subform Entry Limit from a Subform Field (A different Subform on the same Form)

                                                                                                              Hi, I would like to be able to use a Subform 1 Field as the Dynamic Entry Limit for Subform 2. Even better would be able to use some code with the values, so for example using the Subform 1 Qty Field as the Max Entry limit for Subform 2, BUT only the
                                                                                                            • Slow Zobot response time

                                                                                                              Hi, We launched the Zobot on our site to sit along with the regular Live Chat but had to take the Zobot down as the response time was very slow. The bot was slow to begin then once the chat had been initiated the response was very slow. The bot typing
                                                                                                            • how to show data of 3 table in pivot

                                                                                                              Based on engineer name i want to get the data from 3 different tables like Service , amc, installation , but Every table contain Engineer name As Common , based that from the service table i want to take service amount , and count of service based on
                                                                                                            • Custom Status for Purchase Orders

                                                                                                              Currently Zoho books has functionality to create custom statuses for Sales Orders. Can this be extended to include custom status for purchase orders as well? It was a great decision to add this functionality to sales orders. Our use case is for tracking
                                                                                                            • Ask the Experts 22: Scale up your customer support with integrations & extensibility

                                                                                                              Hello everyone! The foundation is set. Build the beams. Raise the pillars. Set the walls. The Zoho Desk architecture stands tall. Let's discuss integration within Zoho Desk, extensions from the Marketplace, creating connections between Zoho Desk and other
                                                                                                            • Is there no way to duplicate an entire workflow or even custom function across multiple departments?

                                                                                                              Is there no way to duplicate an entire workflow or even a custom function from one department to other departments, like it is done for field duplication from one department layout to other department layouts?
                                                                                                            • Automated reply on any new ticket raised by customer

                                                                                                              Hi ZohoDesk team, Can we set up an automation so that whenever a new ticket is created against our support email; ZohoDesk immediately sends our standard acknowledgement, including the expected TAT for resolution? If that’s possible, could you share the
                                                                                                            • Zoho equipment rental - just like Booqable

                                                                                                              Hi Zoho Team, is it possible to create a module or a system like booqable? our business starts renting our IT equipment assets that have been recently used for Events and Projects, we are having ZOHO books so its easy to integrate if you create one. Booqable
                                                                                                            • Profit Margin Scheme

                                                                                                              I'm a tourism company operating in the aviation and outbound tourism sectors. Typically, taxes are 0% as our operations are outside the country. However, the state has now imposed a tax on the profit margin. This means if the selling price of an airline
                                                                                                            • Visibility and Enforcement for Outdated Plug Parameters in Zobot Canvas

                                                                                                              Dear Zoho SalesIQ Team, Greetings, We’d like to suggest an important usability and quality improvement for working with Plugs inside Zobot. Current Behavior: When we update the code of an existing Plug, any Zobot card using that Plug requires manual resaving.
                                                                                                            • Announcement: Zoho DataPrep to Deprecate Password-Only Authentication for Snowflake Connections on July 31, 2025

                                                                                                              As part of our ongoing commitment to security and in alignment with Snowflake's pledge to the Cybersecurity and Infrastructure Security Agency (CISA) Secure by Design initiative, Zoho DataPrep will no longer support single-factor password authentication.
                                                                                                            • The same Contact associated to multiple Companies - Deals

                                                                                                              Hi, I would like to know if there is an option to associate the same contact with multiple companies (two or more) deals, using the same contact details for all. This is because we have contacts who are linked to different companies or branches of the
                                                                                                            • Text on Zoho Sign confirmation dialouge is very small compared to text used everywhere else on Zoho Sign.

                                                                                                              I've reported multiple times through Zoho's support email that the text on this notification is very small in contrast to all the other text on the Zoho Sign app. I think it's a bug and it just needs the font size to be increased. It's very minor but
                                                                                                            • Wise integration in Zoho Books

                                                                                                              Hi, it is now time for zoho books to support Wise.com integration for payment links. Wise has launched credit card payments, now about 0.5% cheaper than Stripe. Also their bank payments are much much cheaper than credit cards. Its time for books team
                                                                                                            • Error Message: None of the rows can be imported

                                                                                                              I have been using zoho sheets to download my CSV file for about 2 years now, this month, October 2021, for some reason when I download it to upload to zoho books I get a message saying "None of the rows can be imported". I have been using the same process,
                                                                                                            • Invalid Element place_of_contact, Invalid Element gst_no, Invalid Element gst_treatment

                                                                                                              so this is the body contact_name: orderData.customerName, company_name: orderData.customerName, email: orderData.email, contact_type: 'customer', currency_code: 'INR', gst_treatment: 'business_gst', gst_no: 'i using proper gst no i just removed it from
                                                                                                            • Connecting Portals from different Zoho apps

                                                                                                              Hi, I note that Zoho has functionality for customer portals for several of the Zoho apps, like CRM, Projects, Desk etc. Is there any way to connect these portals?  It would be great if we could give our customers access to a portal in which they could
                                                                                                            • Not able to item an item to non taxable via api, despite sending is_taxable as false

                                                                                                              Hi everyone, I'm trying to update an item via books api and even when sending is_taxable as false, the item still shows Taxable in zoho, I get no errors as well when I update, any help appreciated in this!
                                                                                                            • Collection & Payment Mapping Automation

                                                                                                              We book Sales Invoices and Purchase Invoices against Same Projects. Both Sales Invoices & Purchase Invoices can have one or multiple Projects mentioning the Project ID. We prefer to Make vendor Payments Once we have received The Collections from Clients
                                                                                                            • Nested Sub-forms (Subform within subform)

                                                                                                              Hi Team, Whether there is any possibilities to add sub-form with in another sub-form like Main Form       -> Sub form A             ->Sub form B If we tried this, only one level of sub form only working.  Any one having any idea about this? Thanks Selvamuthukumar R
                                                                                                            • Restore Trashed Records Anytime Within 30 Days

                                                                                                              Access the recycle bin from the Data Administration tab under the settings page in Zoho Projects, which gives better control over the trashed data. When records like projects, phases, task lists, tasks, issues, or project templates are trashed, they are
                                                                                                            • Avoiding Inventory Duplication When Creating Bills for Previously Added Stock

                                                                                                              I had created several items in Zoho Books and manually added their initial stock at the time of item creation. However, I did not record the purchase cost against those items during that process. Now, I would like to create Purchase Orders and convert
                                                                                                            • Applying EUR Payments to USD Invoices in Zoho Books

                                                                                                              Hello, I have a customer to whom I issue invoices in USD. However, this customer makes payments in both EUR and USD. I have already enabled the multi-currency feature in Zoho Books Elite, but I am facing an issue: When the customer makes a payment in
                                                                                                            • How to prevent users from editing mail merge templates from Zoho crm

                                                                                                              We want users to use public mail merge templates. They should not be able to edit templates but only preview data merge and send emails. We did prohibit "manage mail merge template" in the user profile. But they can still edit the template in the zoho
                                                                                                            • Customer Addresses cannot be edited/deleted in invoices

                                                                                                              In the invoices we have an option to change the customer address and add a new address Now I dont know why for some reason if we add an address through this field, the address doesn't appear in the customer module We cannot delete the addresses added
                                                                                                            • Custom Fields connected to Invoices, Customers, Quotes, CRM

                                                                                                              I created the exact same custom fields in Books: Invoices, Customer, Quotes, and in CRM but they don't seem to have a relationship to one another. How do I connect these fields so that the data is mapped across transactions?
                                                                                                            • Accelerate Github code reviews with Zoho Cliq Platform's link handlers

                                                                                                              Code reviews are critical, and they can get buried in conversations or lost when using multiple tools. With the Cliq Platform's link handlers, let's transform shared Github pull request links into interactive, real-time code reviews on channels. Share
                                                                                                            • Heads up: We're going to update the VAT Summary table's visibility (UK and Germany Editions)

                                                                                                              Hello users, Note: This change only applies to organisations using the UK and Germany editions of Zoho Books. Currently, if you've enabled the VAT Summary table in a template, it will be displayed only in PDFs sent to your customers whose default currency
                                                                                                            • Partial payment invoicing

                                                                                                              Greetings I have questions related to payments and retainer invoices: 1. When I want to issue a partial payment invoice, I can't specify the portion to be paid or already paid, then balance to be shown as Due. 2. Retainer invoice is only available as
                                                                                                            • Inputting VAT Pre-Registration expenses for first VAT Return

                                                                                                              Hi Zoho, I've just registered for VAT and am setting up Zoho to handle calculations and VAT return submissions. I'm struggling to figure out how to input the last 4 years worth of expenses into Zoho so that they're calculated in the VAT module. When I
                                                                                                            • Anyone else experiencing very slow loading of pages in Zoho Projects?

                                                                                                              I reported this yesterday only to be told there are no issues but is anyone else experiencing stupidly slow loading of pages. On our loading screen, it is taking often as long as 60 seconds to load a page and just stays on this screen for ages! Other
                                                                                                            • Zoho Desk Lookup Field Reporting

                                                                                                              Thank you for adding the ability to add additional lookup fields for desk tickets. My question is how do you report against these fields? For example: Associating related accounts to the primary desk ticket account, I am not able to add the lookup fields
                                                                                                            • Integrating asana will cause notification messages to pop up continuously

                                                                                                              When I create or edit a task in Asana, the Asana bot keeps updating messages to group chat, which causes the cliq to keep popping up notifications.
                                                                                                            • Is there an API to "File a Ticket" in Desk

                                                                                                              Hi, Is there an API to "File a Ticket" in Desk to zoho projects?
                                                                                                            • Entire notebook that had notes has disappeared

                                                                                                              I don't know how tf this happened. All I did was uninstall and reinstall the mobile app after fixing a bug I had. After I reinstalled the app, everything was synced back except for one folder which had a bunch of notes in it. None of those notes are in
                                                                                                            • My site has disappeared from web builder

                                                                                                              www.mproperties.uk My site above is still working. However it has completely disappeared from my Zoho sites' web builder. I am therefore unable to edit my site whatsoever. Please help.
                                                                                                            • Kaizen #147 - Frequently Asked Questions on Zoho CRM Widgets

                                                                                                              Heya! It's Kaizen time again, folks! This week, we aim to address common queries about Zoho CRM Widgets through frequently asked questions from our developer forum. Take a quick glance at these FAQs and learn from your peers' inquiries. 1. Where can I
                                                                                                            • Next Page