Working remotely with Cliq: Availability Reports in Remote work

Working remotely with Cliq: Availability Reports in Remote work



Tracking employee attendance is crucial in times of remote work to maintain continuous productivity in the organization. To resolve the challenges of tracking and maintaining attendance of the employees irrespective of their work locations, Remote Work in Cliq brings Availability Reports exclusively  for admins.


Need for Availability Reports


Individuals have their own schedule while working remotely. Availability reports gives a holistic view of the team's preferred break hours, individual break schedule, so managers and admins can plan and schedule meetings, discussions accordingly.


Here are some insights you can leverage via Availability Reports and plan for better productivity


  • With the help of availability reports you can have a bird eye view of the organizations attendance or can drill down to a specific individual's attendance.
  • As an organization you can co-relate the working hours of various departments and analyse how it is influencing their productivity.
  • Team managers can swiftly know the stats of their team with a glimpse.
  •  All the reports are synced with Zoho People so, If you are using Zoho People as your HRMS tool  you can view the User availability reports directly in Zoho People. 
  •  Admin/manager can discern the effective working hours of your team with the help of the availability reports, align all your team members in the same time to resolve dependency issues. 

 
Availability Reports in Remote Work


The availability reports in Remote Work are categorized in three precise categories, to provide a detailed insight about your employees attendance.
  1. Summary
  2. Attendance
  3. Users


Here's how you can put Summary, Attendance and User reports to good use. 


Summary

  • Monitor checking in/out and working hours of the employees.
  • Choose to view an individual user summary or a department's overall summary.
  • Get details of Check in, Check Out, Working Hours, Interval and Overall working time of the employee with the help of the search bar.
  • Depending upon your Cliq plan view up to last 2 years or past one weeks summary in the availability reports.
  • Swiftly download Summary reports as a CSV file. 
  •  Click here to know how you can check your availability summary with Remote Work on Cliq.


Attendance

  • Get details of employees or a department's availability on a specific day or through a period.
  • View user-specific attendance details by selecting between a date range of your choice
  • Consider attendance stats for total working hours vs the working hours.To know more about total working hours and working hours click here
  • Download significant attendance reports as a CSV file for quick access.
  • Keep the department heads who might not be organization admins, posted on the attendance stats by notifying them via Taz 


Users

  • Leverage a detailed report on individual employees working hours and attendance with Users reports.
  • Get specific details on an employee's overall working hours, working hours and intervals availed.
  • With the help of this report, get a perspective about the individual's work pattern. This will come handy to help you analyse and evaluate his performance during an appraisal.


With this post, we come to the end of  "Working Remotely With Cliq" series. Hope these tips helped you handle various remote work situations better. If you have missed out on any of our previous posts here are the links.
We would love to know how this series helped you to manage your remote work on Cliq. Go ahead and let us know you get around with Remote Work on Cliq in the comment section. 

Cheers 
Sivappriya Pillai






    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • New in Zoho Chat : Search for contacts, files, links & conversations with the all new powerful 'Smart Search' bar.

                                                              With the newly revamped 'Smart Search' bar in Zoho Chat, we have made your search for contacts, chats, files and links super quick and easy using Search Quantifiers.   Search for a contact or specific conversations using quantifiers, such as, from: @user_name - to find chats or channel conversations received from a specific user. to: @user_name - to find chats or channel conversations sent to a specific user. in: #channel_name - to find a particular instance in a channel. in: #chat_name - to find
                                                            • New in Zoho Chat: Threaded conversation at its finest best

                                                              Perform effective team communication in Zoho Chat with our new 'Reply' option.   Converse and stay focussed on the parent conversation, rather than getting entangled in the web of several, never-ending sub threads.   To reply to a certain message, all you need to do is hover to the left hand side of the message. Then, click on the three dots to open a pop up menu. Here, click on the Reply button and type the reply to the message in the compose box and press Enter.   Voila, that was pretty simple. 
                                                            • Changes in Cliq iOS app notification due to iOS 13 and Xcode 11

                                                              Hello everyone! With the iOS 13 update, Apple has updated its policy on usage of VoIP push notifications. Over the past few months, we tried our best to provide a similar experience with the updated policy.  Changes in iOS 13:  With iOS 13, Apple mandates all VoIP push notifications to be reported to the CallKit framework as a new call. If a VoIP push notification is not reported to the CallKit within a designated time window, iOS will terminate the app. If enough VoIP push notifications are not
                                                            • What's new in Zoho Cliq - June 2020 updates

                                                              Hello again, everyone! I'm back to share with you the recent feature improvements and updates that we've pulled together for enhancing your experience in Cliq. Here's what's new this June for you all in Cliq's web and iOS app! New on Cliq Web: Drag and drop files to a chat in your left side panel   Now you can drag and drop attachments from your open conversation window to a specific chat or channel in the left side menu without opening it. Swift up actions and collaborate efficiently with Cliq's
                                                            • 4 Things You Should Do Once You Get Started with Cliq

                                                              Hey there, new user!  You've successfully logged in and set up your organization and you're all set to start working. What's next? Buckle up because here are 4 essential things you need to do first in order to get the most out of your Cliq experience:   1. Invite your colleagues   Now that you've set up your Cliq for business, you need to bring in all your employees, of course, because how else can you collaborate with them?   To invite your colleagues to Cliq, head on over to the Admin Panel which


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ






                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • I didn't receive my domain verification mail

                                                                                                              I didn't receive my domain verification mail 
                                                                                                            • Creating a new deal with specific layout and pipeline

                                                                                                              I am trying to create a button which creates a new deal for a particular account. It needs to be assigned a specific layout and pipeline. It seems like it should be really simple but I've been struggling to get this to work all day, can anyone help?!
                                                                                                            • Announcing New Features in Trident for macOS (v.1.21.0)

                                                                                                              Hello everyone! Trident for macOS is here with interesting features to elevate your workplace communication and productivity. Let's take a quick look at them. Get better visibility for concurrent events. Quickly compare and manage simultaneous events
                                                                                                            • Modifying Product Details

                                                                                                              I am in the process of setting up new products in Zoho Commerce and have encountered a few problems: 1) Tabs It seems that Product Details pages do not have the ability to create Tabs. eg:  https://www.thedebugstore.com/tp240141-aardvark-usb-i2c-spi-host-adapter-total-phase.html
                                                                                                            • Zoho Commerce B2B

                                                                                                              Hello, I have signed up for a Zoho Commerce B2B product demo but it's not clear to me how the B2B experience would look for my customers, in a couple of ways. 1) Some of my customers are on terms and some pay upfront with credit card. How do I hide/show
                                                                                                            • Creating a custom CSV file using deluge script/

                                                                                                              I have an application I have developed and the client wants us to place an export file in csv onto an ftp server daily. Now I don't see au options in creator to change the separator to anything else. The client wants the separator to be the pipe symbol "|"  I think i would be able to create schedule with some code to create the appropriate data in a string using deluge script but I haven't seen any functionality that would allow me to deposit that data as a file anywhere or attach it to an email
                                                                                                            • How can I get a nested value attributes inside a key par?

                                                                                                              Hello! Im getting the following output when reviewing a record I am after. I am trying to put some conditions based on a data value that is inside another data. For example, lets grab the below output. Info {"Account_Name":{"name":"Liberty Construction
                                                                                                            • Invoices not arriving and mail server settings

                                                                                                              I am having an issue where some clients are not receiving invoices. I have configured Zoho Books to send on my behalf and configured the appropriate SPF, DKIM and DMARC settings on my mail server and tested these as working. I get the CC'd copies so I
                                                                                                            • Multi Line Text Character Limit

                                                                                                              I want to export my Help Center articles but I realized that the text in the Answer column is being cut off. I'm guessing there is a character limit for multi line text fields. How can I get around this?
                                                                                                            • Emails bouncing to Hotmail / Outlook.com

                                                                                                              Today I have seen multiple emails bouncing all to Hotmail and outlook.com mailboxes, all other emails are being delivered. Is it just me or is this a widespread issue with Zoho Books ? Bounce Reason : uncategorized-bounce
                                                                                                            • Be careful if you want to purchase zoho one

                                                                                                              Hi, just to add one more complain to the other similar complains. When I purchased zoho one, Divith, my account manager told me (by email) that I would be able to keep different emails that I have inside the company (contact, privacy, etc.). During the
                                                                                                            • Schedule Timeout 5 minutes vs. stated 15 minutes

                                                                                                              I am running into a function run timeout error after 5 minutes for my schedules. The Functions - Limits documents states it should be 15 minutes: Functions - Limits | Online Help - Zoho CRM. What should it actually be? Due to the 5 minute timeout, I'm
                                                                                                            • Importing invoices in bulk using the xls file template - still posting as draft - Is there a way to skip "mark as sent" and post it directly?

                                                                                                              Hello everyone, as the title say, is there a way that when I upload from the template file, it will post automatically? I tried changing the "Invoice Status" from draft to approved but it is still appearing as draft and is making me go to invoices so
                                                                                                            • How to set Sales Order Payment Terms when creating a Sales Order via the Zoho Books API

                                                                                                              I am creating Sales Orders via the Zoho Books API. I would like to set the Payment Terms to a particular value from the list of allowed values. Is that possible? I was able to get the list of payment terms via this API call: https://books.zoho.com/api/v3/settings/paymentterms?organization_id=XXXX"
                                                                                                            • Function and workflow to create customer payment and send receipt

                                                                                                               I am attempting to set up a workflow/custom function for the automatic creation of a customer payment and sending the email receipt, but am receiving the error "Improper Statement Error might be due to missing ';' at end of the line or incomplete expression" I've been over everything several times and cannot see where the error is (code is copied into the attached document).  I haven't used custom functions before with Deluge, so it's very likely something very simple, or I've completely mucked
                                                                                                            • How to rename the Submit Button by using deluge script

                                                                                                              Hi everyone, As we know, the Submit button can be renamed in the form builder setting. But I have scenario where I need the Submit Button to be renamed differently according to condition. Anyone knows how to do it? Thank You
                                                                                                            • Banking: Transfer from another account without base currency

                                                                                                              Scenario: A banking line item shall be categorised as an "internal transfer" from another bank account. This is a USD to EUR transfer. Our base currency is CHF. What we tried: Category: "Transfer from another account" From: Our USD account To: Our EUR
                                                                                                            • Item cost price - How to accomodate changing cost prices

                                                                                                              I am in urgent need of assistance with how to accommodate changing cost prices for items, not manually. We import items so their landed cost is always changing. This cost is NOT reflected however in the item cost price. This is going to cause us some
                                                                                                            • Marketer's Space: Targeted messaging : Leveraging Zoho Campaigns for Effective Communication

                                                                                                              Hello Marketers, Welcome back to Marketers’ Space! Targeted messaging ensures your communication reaches the right audience - boosting engagement, conversions, and overall campaign success. In this post, we’ll be looking at targeted messaging to create
                                                                                                            • :between: conditions in search?criteria

                                                                                                              Hello, please help solve problem I try to select deals by Creater_Time between dates i send this GET request /crm/v4/deals/search?criteria=(Created_Time:between:(2024-02-01T18:52:56,24-02-17T18:52:56)) encoded to /crm/v4/deals/search?criteria=%28Created_Time%3Abetween%3A%282024-02-01T18%3A52%3A56%2C24-02-17T18%3A52%3A56%29%29
                                                                                                            • Zoho Creator : Updating Records via Import. Can't use Autonumber or ZohoRecordID ?

                                                                                                              Hi, I am trying to use the function to update a report with an import. I'm running in to the error : "unable to update because the form has no column with unique values" In the release notes it says Only field with unique values can be used to compare
                                                                                                            • 💡 Feature Request: Custom App Bundle Plan (Pick Only the Apps You Need)

                                                                                                              Request: Allow Users to Build a Custom App Bundle (Choose Only the Apps They Need) Hi Zoho Team, I appreciate the value that Zoho One and the Plus Bundles (CRM Plus, Finance Plus, etc.) offer. However, I’m finding it difficult to get the best fit for
                                                                                                            • Search Feature Now Broken

                                                                                                              I have many hundreds of notes on Zoho Notebook but now when I search for a keyword, I only get 30 results maximum. This is unacceptable and yet another feature that has become broken on this quickly deteriorating software. Please fix immediately.
                                                                                                            • Restrict Zoho One Account Notifications to Admins

                                                                                                              Hi Zoho One Team, I hope you're doing well. We recently noticed that end users are receiving administrative pop-ups in Zoho One, such as the DKIM configuration notice (screenshot attached). This type of notification is only relevant to administrators
                                                                                                            • Experience effortless record management in CRM For Everyone with the all-new Grid View!

                                                                                                              Hello Everyone, Hope you are well! As part of our ongoing series of feature announcements for Zoho CRM For Everyone, we’re excited to bring you another type of module view : Grid View. In addition to Kanban view, List view, Canvas view, Chart view and
                                                                                                            • Automated Checkout

                                                                                                              Hi Team, I’m trying to create an automated checkout function in Zoho People. My requirement is that if an employee forgets to check out, the system should automatically check them out after 10 hours. However, I'm encountering an error while updating the
                                                                                                            • Zoho CRM Community Digest - June 2025 | Part 1

                                                                                                              **We offer both video and written formats, take your pick and jump in.** CRM FOMO is real. You could be doing everything right and still miss the beat. That’s where we come in. Zoho CRM Community Digest! Every two weeks, we bring you the insider scoop
                                                                                                            • Introducing Video Tutorials for the Zoho FSM Mobile App

                                                                                                              We’re excited to announce the launch of our brand-new video tutorials for the Zoho FSM Mobile App—designed painstakingly to help your field agents get up to speed in no time! Whether you're brand new to the Zoho FSM mobile app or just need a quick refresher,
                                                                                                            • Zoho People > Managed People > User Access Control

                                                                                                              Hello All I need your recommendation on how should i go about setting the User Access Control in my Zoho People
                                                                                                            • What happened to the tabs in the ribbon on the top in my CRM?

                                                                                                              Hi, This morning all of the tabs (modules) in the ribbon on top are no longer showing up. I had the modules in the ribbon in a specific order for easy, one-click access. Now it's only showing the active tab and the rest are hiding under the three dots
                                                                                                            • Connect to Australian bank

                                                                                                              How do I connect to an Australian bank. No Australian bank shows up in my list. I think its because the service provider is Token and not Yodlee. How do I change this?
                                                                                                            • Searching for content within courses

                                                                                                              Hello, I have been testing out Zoho One for my company have been exploring Learn. I've noticed that you cannot search for content within a course. You can only locate the title of the course. Example: Course: How to Make Your Bed Chapter: Pillows Lesson:
                                                                                                            • Citations Problem

                                                                                                              I'm having an odd problem with the "Add Citations" feature of Zoho Writer. When I add a citation using the "Fetch website details online" feature it works the first time I use it but if I try it a second time by clicking that link nothing at all happens
                                                                                                            • Zoho People Leave Balance Show as Negative

                                                                                                              Hi All I have the Portugal material Leave that policy allows up to 120 days or 150days for employee to apply within 365 days and employees is able to take minimum of 1 days or up to 120 days In my Leave Grant I have set as the setting.
                                                                                                            • Zoho People > Performance > Appraisal > Mismatch between the template-configured module and the currently enabled module.

                                                                                                              Hello There When we enable the performance module there a prompt Mismatch between the template-configured module and the currently enabled module. How do we resolve this
                                                                                                            • Introducing WhatsApp integration in Bigin

                                                                                                              Greetings! In today's business landscape, messaging apps play a significant role in customer operations. Customers can engage with businesses, seek support, ask questions, receive personalized recommendations, read reviews, and even make purchases—all
                                                                                                            • Zoho People Leave Application Module Error: Leave balance has exceeded as on 09-07-2025.

                                                                                                              Dear All I need to check how do i resolve the issue of Error: Leave balance has exceeded as on 09-07-2025. All my leave have this issue
                                                                                                            • Power of Automation:: Daily Time log summary broadcast to Zoho Cliq using Schedule Custom Functions

                                                                                                              Hello Everyone, A Custom function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. Requirement:
                                                                                                            • When Calls Ends, Creating Note with the call description by deluge code

                                                                                                              Hi, i need help with writing deluge code function, to scenario is like this - i want to create a workflow thats after 10 that the call ends the deluge function will create a new note in module calls that link the note in module calls to the his lead ticket
                                                                                                            • Default Memo from Custom Field (from Bill) when Paying with Check

                                                                                                              Hi, we are using "Pay via Check" option to pay for our Bills in Zoho Books. I would like the memo on the check to pull directly from one of the custom field values within the Bill. Is there any way I can do this? The memo that I need is already on the
                                                                                                            • Next Page