Zoho Assist Windows 11 - Blank screen of death

Zoho Assist Windows 11 - Blank screen of death

I am having constant problems with Zoho assist not loading... it shows a loading message then white screen of death!

Of course I've tried to reload, re-install, come off VPN etc... Nothing makes a difference it's dead.

This is now becoming a serious problem for me!

Here's the debug output:

Failed to load resource: net::ERR_CONTENT_DECODING_FAILED
45a9d603055f44e183e96afde272cae5.js:1          Failed to load resource: the server responded with a status of 403 ()
8f2be8b7_wmsbridge.js:1         

Failed to load resource: net::ERR_CONTENT_DECODING_FAILED
js.zohostatic.com/assist/web_static//6dba2ba5d9eeb4e787bf.js:1         

Failed to load resource: net::ERR_CONTENT_DECODING_FAILED
vendor-core-d1cf3dbdadac22b08654.js:2 ChunkLoadError: Loading chunk 2427 failed.
    at a.f.j (app-1709443aed046ffcc54d.js:1:1077304)
    at app-1709443aed046ffcc54d.js:1:1070862
    at Array.reduce (<anonymous>)
    at a.e (app-1709443aed046ffcc54d.js:1:1070840)
    at app-1709443aed046ffcc54d.js:1:399492
    at _ (vendor-core-d1cf3dbdadac22b08654.js:2:169576)
    at $l (vendor-core-d1cf3dbdadac22b08654.js:2:129286)
    at Pu (vendor-core-d1cf3dbdadac22b08654.js:2:115915)
    at Cu (vendor-core-d1cf3dbdadac22b08654.js:2:115843)
    at xu (vendor-core-d1cf3dbdadac22b08654.js:2:115706)
ll @ vendor-core-d1cf3dbdadac22b08654.js:2
vendor-8e5846fbccfb7ae37252.js:2

Uncaught ChunkLoadError: Loading chunk 2427 failed.
    at a.f.j (app-1709443aed046ffcc54d.js:1:1077304)
    at app-1709443aed046ffcc54d.js:1:1070862
    at Array.reduce (<anonymous>)
    at a.e (app-1709443aed046ffcc54d.js:1:1070840)
    at app-1709443aed046ffcc54d.js:1:399492
    at _ (vendor-core-d1cf3dbdadac22b08654.js:2:169576)
    at $l (vendor-core-d1cf3dbdadac22b08654.js:2:129286)
    at Pu (vendor-core-d1cf3dbdadac22b08654.js:2:115915)
    at Cu (vendor-core-d1cf3dbdadac22b08654.js:2:115843)
    at xu (vendor-core-d1cf3dbdadac22b08654.js:2:115706)
vendor-core-d1cf3dbdadac22b08654.js:2 ReferenceError: CrmPlusLib is not defined
    at se (app-1709443aed046ffcc54d.js:1:832280)
    at o.componentWillUnmount (app-1709443aed046ffcc54d.js:1:384194)
    at vl (vendor-core-d1cf3dbdadac22b08654.js:2:105006)
    at El (vendor-core-d1cf3dbdadac22b08654.js:2:107218)
    at Ru (vendor-core-d1cf3dbdadac22b08654.js:2:118846)
    at UdKW.t.unstable_runWithPriority (vendor-8e5846fbccfb7ae37252.js:2:2268094)
    at Wo (vendor-core-d1cf3dbdadac22b08654.js:2:62142)
    at _u (vendor-core-d1cf3dbdadac22b08654.js:2:116807)
    at vu (vendor-core-d1cf3dbdadac22b08654.js:2:112918)
    at vendor-core-d1cf3dbdadac22b08654.js:2:62365
ll @ vendor-core-d1cf3dbdadac22b08654.js:2
vendor-8e5846fbccfb7ae37252.js:2

Uncaught ReferenceError: CrmPlusLib is not defined
    at se (app-1709443aed046ffcc54d.js:1:832280)
    at o.componentWillUnmount (app-1709443aed046ffcc54d.js:1:384194)
    at vl (vendor-core-d1cf3dbdadac22b08654.js:2:105006)
    at El (vendor-core-d1cf3dbdadac22b08654.js:2:107218)
    at Ru (vendor-core-d1cf3dbdadac22b08654.js:2:118846)
    at UdKW.t.unstable_runWithPriority (vendor-8e5846fbccfb7ae37252.js:2:2268094)
    at Wo (vendor-core-d1cf3dbdadac22b08654.js:2:62142)
    at _u (vendor-core-d1cf3dbdadac22b08654.js:2:116807)
    at vu (vendor-core-d1cf3dbdadac22b08654.js:2:112918)
    at vendor-core-d1cf3dbdadac22b08654.js:2:62365
app-1709443aed046ffcc54d.js:1

Uncaught (in promise) TypeError: Cannot read properties of undefined (reading 'show_banner')
    at app-1709443aed046ffcc54d.js:1:70742

The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally.

https://js.zohocdn.com/ichat/js/8f2be8b7_wmsbridge.jsnet::ERR_CONTENT_DECODING_FAILED 200


https://js.zohocdn.com/ichat/js/8f2be8b7_wmsbridge.jsnet::ERR_CONTENT_DECODING_FAILED 200

​


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