Zoho Desk Android app update - Swipe action customization

Zoho Desk Android app update - Swipe action customization

Hello everyone!

We have brought in support for the swipe action customization in latest version(v2.9.13) of the Zoho Desk Android app update, enabling you to configure left and right swipe gestures on tickets to carry out the actions swiftly without opening the ticket.

Steps to configure swipe actions:

  1. Open the Zoho Desk app.
  2. Go on to the 'Settings' module.
  3. Select 'Swipe Options'.
  4. Choose the actions of left and right swipes.


Additionally, we have now introduced an option to edit and mark the ticket as 'Read/Unread' when a single ticket is selected on the listing screen.

Please update the app to the latest version directly from the Play Store or using the link given below:

Zoho Desk - Play Store

Should you need any assistance or if you have any questions, please write to us at desk@zohomobile.com or submit feedback(Settings > Feedback) within the app and we'll get right back to you.

Regards,
Sneha

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