Announcing Bigin's integration with Zoho Directory

Announcing Bigin's integration with Zoho Directory

As a Bigin admin, you play an important role in managing your organization's user accounts and ensuring secure access to important data. To streamline and enhance your user management operations, Zoho Directory can be a powerful tool. Zoho Directory offers a range of advanced features, including IP restriction, password policies, multi-factor authentication, and Active Directory sync. In this post, we'll discuss how you can leverage Zoho Directory to perform these operations effectively and secure your Bigin account.

1. IP restriction 

With Zoho Directory, you can enforce IP restrictions to allow access to Bigin only from specific IP addresses or ranges. This helps protect your organization's data by ensuring that users can only access Bigin from approved locations. You can easily configure IP restrictions within Zoho Directory's user management settings, providing an additional layer of security.

2. Password policies 

Implementing strong password policies is vital for maintaining the security of your Bigin accounts. Zoho Directory enables you to define and enforce password complexity rules, such as minimum length and character requirements. By configuring these policies, you can enhance the overall security posture of your organization and reduce the risk of unauthorized access.

3. Multi-factor authentication (MFA) 

To add an extra layer of security to user logins, Zoho Directory supports multi-factor authentication. You can enable MFA for Bigin users, requiring them to verify their identities through a secondary method, such as the following options:
  • Authenticating with our industry-standard authentication app, Zoho OneAuth
  • Enabling hardware-based MFA with YubiKey
  • Using authenticator apps like Google Authenticator or Authy
This significantly reduces the chances of unauthorized access, even if the user's password gets compromised.

 4. Active Directory sync 

You can synchronize user accounts, groups, and attributes between your existing LDAP and Zoho Directory, enabling centralized management across platforms. This integration ensures that changes made, such as user additions or modifications, are automatically reflected in Bigin, saving time and reducing administrative overhead.

5. Single sign-on 

Zoho Directory supports single sign-on (SSO) integration, enabling seamless authentication and session management across multiple applications, including Bigin. By configuring SSO, users can log in once using their credentials and subsequently access Bigin and other integrated applications without needing to provide their login information again.

6. Web session management  

Zoho Directory provides comprehensive session monitoring capabilities, such as the following:
  • Session lifetime - Users will automatically be signed out of their accounts after the defined period.
  • Session timeout - Users will signed out of their accounts if they stay inactive for longer than the defined period.
  • Concurrent sessions - Users will be allowed only the chosen number of active sessions at a time. 

7. User session history 

Zoho Directory keeps a record of user session history, allowing you to track and review past sessions. This feature enables you to monitor user behavior, investigate any suspicious activities, and perform audit trails if required. By having visibility into past sessions, you can maintain accountability and identify any security incidents or policy violations.
 

To add Bigin to Zoho Directory, follow these steps: 

  1. Log in to your Zoho Directory account. Once logged in, navigate to the Zoho Directory Admin Panel.
  2. In the Admin Panel, look for the Applications section.
  3. Within the Applications section, search for "Bigin" and click on the Add button to initiate the process of adding Bigin to your Zoho Directory.
  4. Follow the on-screen instructions to configure the settings for the Bigin integration. Choose any of your Bigin accounts displayed, or create a new one. Click Next.
  5. In the next screen, select the Bigin users you wish to add to Zoho Directory, and click Yes, add.
  6. Once you've completed the configuration, Bigin will be added to your Zoho Directory.
  7. You can now manage user access and permissions for Bigin through the Zoho Directory Admin Panel. You can assign users to Bigin, control their roles and privileges, and ensure secure access to the application.

 
 
As a Bigin administrator, you can significantly improve the security and access management of your company's data by utilizing Zoho Directory's advanced user management features. From implementing IP restrictions and enforcing password policies to enabling multi-factor authentication and syncing with Active Directory, Zoho Directory provides comprehensive tools for effective user management. You can protect your organization's data, streamline user management, and ensure a positive user experience in Bigin.

Thank you,
Sai Shree | User Education

    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner






                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Text snippet

                                                                                                              There is a nice feature in Zoho Desk called Text Snippet. It allows you to insert a bit of text anywhere in a reply that you are typing. That would be nice to have that option in Zoho CRM as well when we compose an email. Moderation Update: We agree that
                                                                                                            • Kaizen #206 - Answering your Questions | Displaying Related Purchase Orders from Zoho Books in CRM Deals using Queries

                                                                                                              Hello everyone! We're back with another post in the Kaizen series. We're grateful for the feedback we received from all of you! One of the questions we received was "I would like to see the list of Purchase Orders in Zoho Books for a Deal in CRM." We
                                                                                                            • Add Analytics function for Title case (capitalising each word in a string)

                                                                                                              At present, you can only capitalise each word in a string in Analytics during data import. It would be really useful to be able to do this with a formula column, but there is no Title Case function.
                                                                                                            • How to conditionally embed an own internal widget with parameters in an html snippet?

                                                                                                              Hello everyone, I'm trying to create a dynamic view in a page using an HTML snippet. The goal is to display different content based on a URL parameter (input.step). I have successfully managed to conditionally display different forms using the following
                                                                                                            • Where can I find rejected inbound mails and their reason for rejection

                                                                                                              Hi, I was recently made aware by a mailing list which I am subscribed to (ffmpeg-devel@ffmpeg.org) that my Zoho mail Mail account is rejecting some emails. If I look under Admin Panel > Security & Compliance > Quarantine > Incoming, the list there is
                                                                                                            • Sync more than one Workdrive

                                                                                                              Hello Please I'm facing some difficulties since some days. In my company we have many zoho accounts in different organisations. And I have to find a way to sync all these Workdrives. I spend many hours to search it on zoho Workdrive but no solution. Could someone help me ? Any idea how I can achieve it ? Thanks in advance. Regards
                                                                                                            • Zoho writer unable to merge documents to PDF with basic fonts in Hebrew or fonts from my computer

                                                                                                              I created several forms that will be merged into PDF files through Zoho Writer and I am unable to receive the PDF in the basic fonts of the Hebrew language or in the fonts I have on my computer. The writer exports to PDF an exchange font that looks very
                                                                                                            • Base Currency Adjustment Reversal

                                                                                                              Two questions surrounding the base currency adjustments (BCA). I recently ported over from QB so I need to enter the base currency adjustments. In QB, it will calculate the BCA for you at the end of the year and then reverse it at the top of the following year. Makes sense. Does Zohobooks not do this as well? I created a BCA for Dec 31, 2016 but no reversing entry was made Jan 1, 2017. Am I supposed to manually do a reversal? I'm not even allowed to post journals directly to the 'exchange gain loss'
                                                                                                            • Please implement UAE Central Bank FX rates

                                                                                                              Hello, as I understand from your knowledge base, any UAE business account created from September 15, 2018 does not have foreign exchange rates fetched automatically. This is a serious inconvenience and I am not sure why ZOHO has not looked into the ways
                                                                                                            • Search Records returning different values than actually present

                                                                                                              Hey! I have this following line in my deluge script: accountSearch = zoho.crm.searchRecords("Accounts","(RS_Enroll_ID:equals:" + rsid + ")",1,200,{"cvid":864868001088693817}); info "Account search size: " + accountSearch.size(); listOfAccounts = zoho.crm.searchRecords("Accounts","(RS_Enroll_ID:equals:"
                                                                                                            • Making digital signatures accessible to all: Introducing accessibility controls in Zoho Sign

                                                                                                              Hi there! At Zoho Sign, we are committed to building an inclusive digital experience for all our users. As part of our ongoing efforts to align with Web Content Accessibility Guidelines (WCAG), we’re updating the application with support that will go
                                                                                                            • Super Admin Access to All Courses and Spaces in Zoho Learn

                                                                                                              Dear Zoho Learn Team, We hope this message finds you well. We are using Zoho Learn extensively for internal and agent training. While managing our courses and spaces, we encountered a significant limitation regarding admin access and course management.
                                                                                                            • Print checks for owner's draw

                                                                                                              Hi.  Can I use Zoho check printing for draws to Owner's Equity?  This may be a specific case of the missing Pay expenses via Check feature.  If it's not available, are there plans to add this feature?
                                                                                                            • [New Release 2024] Create and embed custom capabilities across CRM with Kiosk Studio, our latest no-code tool

                                                                                                              [Update | New series] We've started publishing a series of posts on Kiosk Studio. It's called Kiosk Studio Sessions and you can check out the first one here! [Update | 15 Oct} Session #2 is live! This one will look at how to create a kiosk for your call
                                                                                                            • Revenue Management: #10 Common Mistakes while Recognizing Revenue

                                                                                                              We are at the end of the series on Revenue Management, covering how different businesses recognise revenue. Even with clear standards like ASC 606 and IFRS 15 in practice, businesses often struggle with the nuances of revenue recognition. Especially growing
                                                                                                            • Windows Desktop App - request to add minimization/startup options

                                                                                                              Support Team, Can you submit the following request to your development team? Here is what would be optimal in my opinion from UX perspective: 1) In the "Application Menu", add a menu item to Exit the app, as well as an alt-key shortcut for these menus
                                                                                                            • integarting attachments from crm to creator

                                                                                                              when i tried to integrate pdf attachments from crm to creator via deluge i am getting this error {"code":2945,"description":"UPLOAD_RULE_NOT_CONFIGURED"} the code i used is attachments = zoho.crm.getRelatedRecords("Attachments","Sales_Orders",203489100020279XXX8);
                                                                                                            • Search Option

                                                                                                              🚫 Current Limitation: As of now (September 2025), Zoho FSM lacks a global search functionality, which makes it difficult to quickly: Find specific Work Orders by number or keyword Search for customer records or contact info Locate assets, jobs, or service
                                                                                                            • Mobile Chat Window - Full Screen

                                                                                                              Hello, The mobile chat window takes up the full screen, which is highly confusing for most customers! Using a desktop machine, I see the same happens when reducing the browser width to 800px or below. This suggests that it responsive web design, causing the switch to full screen. Can we fix this very annoying behaviour ourselves using a custom css file? If so, can you please let me know how? Thanks
                                                                                                            • Is it possible to customize ZC Themes?

                                                                                                              I understand you can choose a layout and customize Brand Color, App Header, Menu, and Sub-Menu components, but can you override some of the default theme settings with CSS or a config file? For example, - Table highlight color - Listview auto filter highlight
                                                                                                            • Is it possible to create Custom function-based Lookup field in Zoho CRM

                                                                                                              Is it possible to create a custom function-based lookup field in Zoho CRM? If so, how? Use case: Need to fetch users from Zoho Projects into a dropdown field in Zoho CRM.
                                                                                                            • @mention in comments no notification

                                                                                                              Hi, hope someone can help. When we @mention someone in the comments in Zoho Creator, how is that user notifed as we don't get anything on email or in the app notifications. 
                                                                                                            • Zoho unified inbox

                                                                                                              The new changes have definitely improved things for switching between accounts.  But zoho still desperately needs a unified inbox.  It sucks to have to enter filters and folders for each and every inbox.  This seems like such a simple thing, i wonder why Zoho hasn't done it?
                                                                                                            • Add "Running Balance" column to Account Transaction Reports

                                                                                                              Hello, Currently Zoho Account Transaction Reports give you the opening balance, then lists the transactions, then provides the closing balance.  It would be great if you could add a column on the far right that shows the "Running Balance" on the account after each transaction.  There are many times when analyzing or tie-ing out transactions that this would be very helpful.  I currently have to frequently run a tape on my adding machine to get balance totals after a specific transaction on the list.
                                                                                                            • Unified customer portal login

                                                                                                              As I'm a Zoho One subscriber I can provide my customers with portal access to many of the Zoho apps. However, the customer must have a separate login for each app, which may be difficult for them to manage and frustrating as all they understand is that
                                                                                                            • WhatsApp Channels in Zoho Campaigns

                                                                                                              Now that Meta has opened WhatsApp Channels globally, will you add it to Zoho Campaigns? It's another top channel for marketing communications as email and SMS. Thanks.
                                                                                                            • error : Object code : 6500

                                                                                                              b3 = map(); b3.put("name", "Test Project Name"); updateprojects2 = invokeurl [ url :"https://projectsapi.zoho.eu/restapi/portal/era0130/projects/169495000000928007/" type :PUT parameters: b3 connection:"in2" ]; info b3 ; info updateprojects2; ------------
                                                                                                            • How to book GST paid in zoho books

                                                                                                              hi, i am a new user to Zoho books and not able to book GST paid in books, kindly suggest how i can book it in books. thanks, siddharth
                                                                                                            • I got unknown charge from Zoho

                                                                                                              Good day, I need help disputing a charge I don't know from, zoho. I have ZohoMail and ZeptoMail. I purchase credits for ZeptoMail, and for ZohoMail I am not subcribed.
                                                                                                            • How can I see content of system generated mails from zBooks?

                                                                                                              System generated mails for offers or invices appear in the mail tab of the designated customer. How can I view the content? It also doesn't appear in zMail sent folder.
                                                                                                            • Function 56: Automatically enable the option for customers to pay via bank account

                                                                                                              Hello everyone and welcome back to our series! One of the key features of Zoho Books is its integration with multiple payment gateways, allowing you to receive online payments for your invoices. This ensures faster payments, automates payment tracking
                                                                                                            • Attach Files to Your Notecards and share them on the go!

                                                                                                              Hey everyone! We’re excited to share a feature many of you have been asking for — you can now attach files directly to your text notecards and share with ease! 🙌 This update was built with your feedback in mind, especially for those who wanted a simple
                                                                                                            • Can i connect 2 instagram accounts to 1 brand?

                                                                                                              Can i connect 2 instagram accounts to 1 brand? Or Do i need to create 2 brands for that? also under what subscription package will this apply?
                                                                                                            • Workdrive on Android - Gallery Photo Backups

                                                                                                              Hello, Is there any way of backing up the photos on my android phone directly to a specific folder on Workdrive? Assuming i have the workdrive app installed on the phone in question. Emma
                                                                                                            • Integración Books para cumplir la ley Crea y Crece y Ley Antifraude (VeriFactu)

                                                                                                              Hola: En principio, en julio de 2025, entra en vigor la ley Crea y Crece y Ley Antifraude (VeriFactu). ¿Sabéis si Zoho va a cumplir con la ley para cumplir con la facturación electrónica conectada a Hacienda? Gracias
                                                                                                            • How to add a % Growth column for year-over-year comparison (2024 vs 2025)

                                                                                                              Hello, I am trying to build a monthly revenue comparison between 2024 and 2025 in Zoho CRM Analytics. My current setup is: Module: Deals (Affaires) Filter: Stage = Closed Won Date field: Closing Date Grouping: By Month Metrics: Sum of Amount for 2024,
                                                                                                            • How to searchByCriteria records that are under approval?

                                                                                                              I need to search for both approved and pending approval records Is that possible with this method? Or I need to a different method? var priceReqID = $Page.record_id; log(priceReqID); var records = ZDK.Apps.CRM.Price_List_Item.searchByCriteria("Price_Request:equals:"
                                                                                                            • How to add Simple Analytics to Zoho Pages?

                                                                                                              I have a website with Zoho Pages, how do I add Simple Analytics on it? They seem to have code they need to be embedded https://docs.simpleanalytics.com/script
                                                                                                            • End Date in Zoho Bookings

                                                                                                              When I give my appointments a 30 minutes time I would expect the software not to even show the End Time.  But it actually makes the user pick an End Time.  Did I just miss a setting?  
                                                                                                            • Cant seem to delete an email account

                                                                                                              Hello, I have researching for 4 days how to delete an email account and I am absolutely without a clue. The email account I am trying to delete is support<AT>fyshoes<dot>com. It's the first email account I made and it (is???) was associated with the super user (me). I have since changed it to adming<AT>fychoes<dot>com and I see the support email in my list but I just cant seem to get rid of it. Ultimately I want to associate that email account with another user that I want to add. This is really
                                                                                                            • Next Page