We're excited to share that Zoho Subscriptions has won IDC's 2020 SaaS Customer Satisfaction Award! As a team, we cherish each and every milestone with our customer community. And this particular award, focusing on customer satisfaction, wouldn't have been possible without you—quite literally.
IDC's CSAT award recognizes leading SaaS vendors in different application markets based on SaaSPath Survey. That's a global survey of approximately 2,000 organizations, across all geographic regions and company sizes, where customers are asked to rate their vendor on more than 30 different customer satisfaction metrics.
Emerging as the winner of one of the leading CSAT surveys in the industry brings us the responsibility and confidence to serve you, our customers, even better in the years to come.
If you'd like to know more about the award and the areas that technology buyers consider challenges in the subscription billing space, you can download a free copy
of the report.
Happy holidays, and a happy new year!
Until next time,
Customer Relations | Zoho Subscriptions