Account blocked
Yesterday I got my Zeptomail account blocked due to too many hard bounces. My account is used exclusively for sending transactional emails (eg. your order has been shipped, a form has been filled, etc) and the sudden blocking impacted hundreds of websites
Zeptomail 136.143.188.150 blocked by SpamCop
Hi - it looks like this IP is being blocked, resulting in hard bounces unfortunately :( "Reason: uncategorized-bounceMessage: 5.7.1 Service unavailable; Client host [136.143.188.150] blocked using bl.spamcop.net; Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.150
Zeptomail Support
My zeptomail was blocked and i was notified to contact support. I have opened five tickets and no one is responding to my queries. I went through possibilities of the block and discovered the issue was due to suspicious mails sent through one of the mailagents.
Zoho Zepto mail
I've already checked the domain and setup the user agent, as well as the SMTP user name and password, and the test email is working. So, please teach me how to import an email list and send emails.
Spam Issue
Sending encrypted/password protected attachments via ZeptoMail?
Hi, I'm trying to send password protected PDF files via ZeptoMail but I'm getting the following error: 552 5.7.1 virus Heuristics.Encrypted.PDF detected by Zoho Mail. Is there a way to bypass that error? Or, are there specific types of encryption allowed/disallowed
Connection to smtp.zeptomail.in:587 has been closed unexpectedly
We tested the file attachment email service in the our project. When I uploaded arround 20 MB image, it was successfully sent. However, when attempting to upload a 24 MB image, I encountering the error 'Connection to smtp.zeptomail.in:587 has been closed
Zeptomail - Issues with Joomla extension on Joomla 4.4.x installations
Hello, the Zeptomail Joomla extension doesn't work after upgrading to 4.4.x versions of Joomla, while I tested it working on a Joomla 4.3.x one. I read that on 4.4 they changed how the PHPmailer works in preparation of v5.0, so the extension needs to
Sorry! We are unable to process your information. Please try again after some time. If the problem occurs again, please email to payments@zohocorp.com.
My credits have expired and i am trying to but 3 more units on zeptoMail but it was giving this error: Sorry! We are unable to process your information. Please try again after some time. If the problem occurs again, please email to payments@zohocorp.com.
Account not approved | No reply from Support | Terrible Experience
Hello, It's been a week now, and my zeptomail account is still not approved. I have submitted all required KYC documents but still have not been approved and no one replies to my emails, they simply close my ticket without replying. I am having a terrible
Zeptomail API (PHP) with invoice pdf attachment
I am unable to properly make the syntax of API request via PHP to sent order invoice (PDF) in attachment. Below is my sample code API request - $file = '169242759486.pdf'; $attFile = 'https://www.example.com/secureInvoice/' . $file; $base64_attFile =
Please investigate - 3rd attempt
Hi, I have tried in the past to get this resolved, but your replies and help hasn't worked so far. I cannot access my Zeptomail account - I just get a blank screen and a 401. Your previous responses from helpdesk saying I don't have an account isn't correct.
Subscription Payment Failed
Our services are using zeptoMail to send trigger emails to our clients. All of our credits are expired now. But when we're trying to buy extra credit, we got payment failed message. What's the matter? What shall I do?
SMTP Set up
Hey, We're migrating over from Zoho mail to Zeptomail and I'm having difficulty setting up the account. Our previous SMTP Settings: SERVER: smtp.zoho.eu PORT: 587 EMAIL: [our email] PASSWORD: [our password] I'm changing them to the following for Zeptomail
SMTP ACCOUNT
please provide me guide of for zepto smtp account