Webhook Soft Bounce and Delivered
I am currently integrating ZeptoMail with our platform and have a question about webhooks. From my understanding, if an email is processed but soft bounces, I receive a webhook request. ZeptoMail will retry sending the email until it is either deliveredZeptomail - Bounce address could not be added
Need urgent help, My domain successfully verified then when i need to setup bounce address ex: return@bounce.domain.com it's always throw error, please help me, have been struggling in 2 days. Thank you.Connection to smtp.zeptomail.in:587 has been closed unexpectedly
We tested the file attachment email service in the our project. When I uploaded arround 20 MB image, it was successfully sent. However, when attempting to upload a 24 MB image, I encountering the error 'Connection to smtp.zeptomail.in:587 has been closedZeptomail - Issues with Joomla extension on Joomla 4.4.x installations
Hello, the Zeptomail Joomla extension doesn't work after upgrading to 4.4.x versions of Joomla, while I tested it working on a Joomla 4.3.x one. I read that on 4.4 they changed how the PHPmailer works in preparation of v5.0, so the extension needs toTransMail Overview
Note: TransMail is now ZeptoMail. Click here to know more. Hey there! It's been 5 months since we launched Zoho's transactional email service — TransMail. We've had great response and onboarded many users. I'd like to now give an overview of TransMailSorry! We are unable to process your information. Please try again after some time. If the problem occurs again, please email to payments@zohocorp.com.
My credits have expired and i am trying to but 3 more units on zeptoMail but it was giving this error: Sorry! We are unable to process your information. Please try again after some time. If the problem occurs again, please email to payments@zohocorp.com.Account not approved | No reply from Support | Terrible Experience
Hello, It's been a week now, and my zeptomail account is still not approved. I have submitted all required KYC documents but still have not been approved and no one replies to my emails, they simply close my ticket without replying. I am having a terribleAutomatically Add Bounced Addresses to Suppression List
A previous transactional email provider (Mailjet) automatically added hard-bounced email addresses to the suppression list. I would suggest that this would be a good feature for ZeptoMail to adopt. As an ecommerce company (a fairly typical use case),Need support on subscription and auto top-up for Zeptomail
Hello Zoho We need to automatically deduct subscription charges for Zeptomail with our corporate Credit Card Ticket No 86290605 Please bring this this feature ThanksSending Email to Multiple Receipient ZeptoMail
how to add multiple email address in API call. is the following example correct? "from":{ "address":"noreply@xyz.com", "name":"Sender name" }, "to":[ { "email_address":{ "address":"email1@gmail.com; email2@gmail.com" } }PostFix: Reason:530 5.5.1 Authentication Required
I am trying to setup PostFix to be my local SMTP replay for all my services to send alerts to myself. However, I am not able to authenticate with the Zoho SMTP service to send messages. The log says the following: Sep 22 13:15:29 core postfix/qmgr[168993]:Zeptomail API (PHP) with invoice pdf attachment
I am unable to properly make the syntax of API request via PHP to sent order invoice (PDF) in attachment. Below is my sample code API request - $file = '169242759486.pdf'; $attFile = 'https://www.example.com/secureInvoice/' . $file; $base64_attFile =Zeptomail API with invoice attachment
I am unbale to figureout the API request (PHP) with attachment of order invoice pdf file. My code sample below - $attFile = 'https://www.udyog.one/admin/secureQCReports/Inv150920231055.pdf'; $base64_attFile = chunk_split(base64_encode(file_get_contents($attFile)));How to resume Zepto mail agent which was shutdown
Enable to resume the zepto mail agent, Can you please help me how to start.SPAMHOUS email block
Hi, Emails from my Zoho Creator app are failing with the message below. It appears as though your servers are on a spamhaus block list. This is causing us issues launching our new project. Can you please advise ASAP? Message: 5.7.1 Service unavailablePlease investigate - 3rd attempt
Hi, I have tried in the past to get this resolved, but your replies and help hasn't worked so far. I cannot access my Zeptomail account - I just get a blank screen and a 401. Your previous responses from helpdesk saying I don't have an account isn't correct.Zeptomail stopped working
Hi, Zeptomail was working fine, and then suddently it stopped working. No more email are sent, we did not change any setting. When we try to send a email via Zeptomail SMTP, on our nodejs server, we get after a while: Error: Connection timeout WhatBounce email
While setting up CNAME we have to create a host name (example form.domain.com) Actually we don't have any address email like that bounce@form.domain.com Furthermore sender adresss noreply@domain.com is a virtual address, just to send the notification.Subscription Payment Failed
Our services are using zeptoMail to send trigger emails to our clients. All of our credits are expired now. But when we're trying to buy extra credit, we got payment failed message. What's the matter? What shall I do?Account Audit
HI, my account has been under review for 6 days, your efficiency is too lowHow can I loop through an array of data in the email template?
I want to make a purchase notification template but I don't know how I could loop through an array type variable that will contain the list of products that the customer bought with their specific information (quantity, unit price, etc) to make a prettySMTP Set up
Hey, We're migrating over from Zoho mail to Zeptomail and I'm having difficulty setting up the account. Our previous SMTP Settings: SERVER: smtp.zoho.eu PORT: 587 EMAIL: [our email] PASSWORD: [our password] I'm changing them to the following for ZeptomailMailKit.Security.AuthenticationException: '535: Authentication Failed'
I am facing Authentication issue from MailKit with correct credentials., issue:'535: Authentication Failed'. Please find attachment which I mentioned detail code. ThanksInviting Outside Accounts into Zeptomail
This is related to both Zohomail and Zeptomail. Because Im not sure what would happen to Zohomail based on the situation im about to explain. I'm going to use examples to try to explain the dilemma I'm in. My client has an organization that was createdInviting Outside Accounts into Zeptomail
I'm going to use examples to try to explain the dilemma I'm in. My client has an organization that was created with their gmail account for example: example@gmail.com My client website is https://example.com I want my client to invite me into their organization,Account audit
My zeptomail account is not audited? ? ? Prompt to check the mailbox, but I haven't received any zeptomail emails in my mailbox so farSMTP ACCOUNT
please provide me guide of for zepto smtp accountHelp! Templates have disappeared today
Help! A few hours ago today our email templates just disappeared. These were not deleted. We looked everywhere but could not find them. Could somebody please restore these for us, They have taken years of building up. ThanksZepto Mail SMTP closing connection Sending invoice with PDF Attachment
Hi, I'm having problem with the smtp for transaction mail using zoho as smtp server. The file containing PDF File. Please help.. Thank you Log as follow: ++ Starting Swift_SmtpTransport << 220 mx.zohomail.com SMTP Server ready June 15, 2022 11:42:56problem solving
hi I recorded the configuration information related to the email in Laravel as follows MAIL_DRIVER=smtp MAIL_HOST=smtp.zeptomail.eu MAIL_PORT=587 MAIL_USERNAME=jj1781427@bounce.octolink.live MAIL_PASSWORD=yA6KbHsJv1iklzlZEhQ0hseO8Iti+vxr2n6x4CnjK8wvK9Pg3qE51hdtK4S+dDDY2ICH5/lVYokQdIq9ttlZdpc2M9MCLZTGTuv4P2uV48xh8ciEYNYmgpqtBLMTFqZBcBkmDy81Qb0=codeigniter application with smtp
$config = array( 'smtp_host' =>'smtp.zeptomail.com', 'smtp_port' =>587, 'smtp_user' =>'user, 'smtp_pass' =>'password', 'protocol' => 'mail', 'mailtype' => 'html', 'charset' => 'iso-8859-1',Emails Stopped Sending
Was there an outage today? It's been three days since we started using the service with SMTP and we had many email not delivered today.Is Zoho Transmail a supported product?
My account has been pending review for over six weeks. Accordingly, transactional email has ceased and presented its own challenges and lost opportunities. This was implemented over others because it was included in Zoho One - but support has been non-existent.TransMail Template creator
Hello, Is it correct that TransMail does not (yet) allow for template creation? Is it possible to use Zoho Campaigns for the templates and then send them with TransMail? If not - what application do you recommend to use to create templates and then sendDoes transmail work with WooCommerce?
By the Grace of G-D. Hi, After adding the add-on, Do I need to set up something in WordPress in order to use transmail for the WooCommerce emails also?Welcome to TransMail community
Note: TransMail is now ZeptoMail. Click here to know more. Hi everyone, Welcome to TransMail's community forum. Though TransMail has been in use inside Zoho for nearly half a decade, we only recently launched it as a service to all of you. We'd firstlyOrganizational email addition problem: cannot get confirm code sent to email - Please help
Zoho Customer support - please help. I am using ZOHO CRM. I am trying to add an additional organizational email. When I click "resend" to get the confirmation code email - it never shows up in the inbox. I've tried numerous times but the email and confirmation code never arrives, so I cannot confirm the email I'm trying to add. What can i do?? I've included a picture to help resolve the issue. I need help as a project is starting tomorrow. thank you. James / james@wearegobusiness.comTransMail - Duplicate notification emails
Dear users, Thanks for your continuous support to Zoho and our services. We would like to apologize for a minor inconvenience caused to some of you, where you might have received duplicate copies of the same notification or alert emails triggered from our services. Zoho TransMail is the transactional email service used by Zoho Services, to send transactional emails (notifications/ alerts/ service messages) to our users. These Zoho services use the APIs of TransMail to trigger emails via the Transmail
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What's new in TransMail!
Note: TransMail is now ZeptoMail. Click here to know more. Hello again, everyone! We've recently crossed the 6 months mark of TransMail's launch. In this time post our launch, we have been constantly working on updating our platform and adding new featuresJune 2021 in TransMail!
Note: TransMail is now ZeptoMail. Click here to know more. Hello again, everyone! Hope you and your loved ones are doing well. If you're doing less than fine, we truly hope that things only get better for you. We've had a few updates in the past monthTransMail has a new name—ZeptoMail!
Tried navigating to TransMail's community forum but see a different name now? That's because TransMail has a new name. TransMail is now ZeptoMail! As we’ve grown from an internal service used mainly by other Zoho products to an up-and-coming competitorJuly 2021 in ZeptoMail!
Note: TransMail is now ZeptoMail. Click here to know more. Hello again, everyone! Hope you and your loved ones are doing well. We've had a few updates in the past month in ZeptoMail—some new features and some important announcements. Take look at whatTransMail Overview
Note: TransMail is now ZeptoMail. Click here to know more. Hey there! It's been 5 months since we launched Zoho's transactional email service — TransMail. We've had great response and onboarded many users. I'd like to now give an overview of TransMail
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API keys not showing in ZeptoMail dashboard
Hi there, I'm hoping someone can provide some assistance as support isn't replying. I am trying to configure my transactional emails, but the dashboard doesn't show any of my API details - the `div` is there but it's emtpy. Every time I click "GenerateEmails Failing with “Relaying Issues – Mail Sending Blocked” in ZeptoMail
Hello ZeptoMail Support Team, We are facing an email delivery issue in our ZeptoMail account where emails are failing with the status “Process failed” and the reason “Relaying issues – Mail sending blocked.” Issue Details Agent Name: mail_agent_iwwa From
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TransMail has a new name—ZeptoMail!
Tried navigating to TransMail's community forum but see a different name now? That's because TransMail has a new name. TransMail is now ZeptoMail! As we’ve grown from an internal service used mainly by other Zoho products to an up-and-coming competitorTransMail Overview
Note: TransMail is now ZeptoMail. Click here to know more. Hey there! It's been 5 months since we launched Zoho's transactional email service — TransMail. We've had great response and onboarded many users. I'd like to now give an overview of TransMailWelcome to TransMail community
Note: TransMail is now ZeptoMail. Click here to know more. Hi everyone, Welcome to TransMail's community forum. Though TransMail has been in use inside Zoho for nearly half a decade, we only recently launched it as a service to all of you. We'd firstly
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