Computer Showing Offline in Unattended Access
I have a computer that was connected to the internet but showing offline in Assist. I tried uninstalling the program and deleting it from Zoho Assist the reinstalling and it still does not show up. I have been a user for several months and am not pleased with the lack of connectivity with Assist. If this continues I will have to find another product. The computer I reinstalled it on is not even showing up in Assist now. The name is NYRVLI-PC. ThanksUnattended Installer failure Error 1001
I found by renaming the PC I was installing and trying again it work. This has happened several times when cloning and installing many pcs and forgetting to change the computer name before installing Zoho assist. Somehow I think the computer name is gettingUnattended agent. Consent of the client connection.
After installing Unattended agent on the client computer, the default operator is able to connect to your computer at any time without notice on the opening session of the connection, which is a violation. The user should have the choice to allow or deny the connection request to connect.Slow remote access
I'm testing Assist with unattended remote access and the connection is very slow. I'm testing to another PC on my network and it is so much slower than Team Viewer. Is it just the Zoho Assist software?Unattended Multi Monitors Error
I recently upgraded to Zoho Assist Professional. Once I upgraded, I started receiving an error message on my unattended PC's when I attempted to change monitors; "You're currently in free edition. Upgrade now to access this feature." I contacted Zoho Assist support and received this reply. We had a breakage in our features earlier due to which the Send CTRL+ALT+DEL and the multi Monitor navigation options were also available for the Unattended Access computers in limited features. ThatHow would you rate unattended access?
Hola! We are thrilled to see so many users opting for unattended access add-on in Zoho Assist. It would be the right time to know your feedback on it. Your feedback will be highly appreciated and it would help us to enhance unattended access further. Do let us know your rating and views through this form. (It won't take more than a min, I promise.) Happy remoting!Unattended Computers Problems and Suggestions
Hello, I have been trying Assist (What to move away from LogMeIn Central) and see some problems and have some suggestions. Problems 1) Takes a long time to connect to an unattended computer. (this problem is keeping me from pressing the buy button) As I connect to multiple servers every morning. 2) When closing a session the desktop app closes so I have to reopen it to access another server Suggestions 1) Have a scheduled reboot option (I use this in central) 2) Option on unattended app to hideTimescales?
Hello Zoho Team! I switched to your zoho support last year and apart from the odd niggle, it's been great. Now on to zoho assist. For my remote support, I used to use simple help (due to price) but it the client installer was blocked by many of the main AV programs making assisted connections a frustrating experience. I bit the bullet and switched to gotoassist which has been great apart from the serious price tag that came with it. I am due to renew this in April but I am now testing zoho assistReboot and Reconnect Features along with unattended support.
Referencing a thread I posted to that was over a year old. https://help.zoho.com/portal/en/community/topic/comparison-to-gotoassist-by-citrix-online Could you tell me if these features were ever integrated into Zoho Assist. Thanks
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Release Notes: Version 1.91, February 2015
Unattended Access (Beta) is live! Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members. My Computers list in Zoho Assist home page will always display the online status of your unattended computers. You can rename the computers whenever you wish. Currently, Unattended Access can be configured only for Windows computers. Nevertheless,
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Release Notes: Version 1.91, February 2015
Unattended Access (Beta) is live! Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members. My Computers list in Zoho Assist home page will always display the online status of your unattended computers. You can rename the computers whenever you wish. Currently, Unattended Access can be configured only for Windows computers. Nevertheless,