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                                  • Unattended Installer failure Error 1001

                                    I found by renaming the PC I was installing and trying again it work. This has happened several times when cloning and installing many pcs and forgetting to change the computer name before installing Zoho assist. Somehow I think the computer name is getting

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                                                                                                • Sticky Posts

                                                                                                • End of Support announcement for macOS 10.9, 10.10, 10.11, 10.12, and 10.13

                                                                                                  Dear Customers, We would like to inform you of an important update regarding our support for legacy macOS operating systems with Zoho Assist. Starting May 1, 2025, we will officially end support for macOS versions 10.9, 10.10, 10.11, 10.12, and 10.13.
                                                                                                • Zoho Assist: Important Security Upgrade Notice

                                                                                                  Dear Customers, We're committed to providing safe and secure remote connections across networks and devices. To uphold this commitment, we're upgrading to an updated security protocol. This change won't affect our support for major operating systems.
                                                                                                • TLS v1.2 Upgrade and Changes to System Requirements for Zoho Assist

                                                                                                  As we tighten our TLS v1.2 security update, admins and users need to be aware that supported versions of operating systems and web browsers will change after October 31st, 2018. After this date, we will retire support for clients using TLS v1.0 and TLS v1.1 protocols. In order to support these changes and meet the updated PCI standards please ensure that computers configured for Unattended Access are updated to TLS v1.2 and use web browsers that support the latest update. What is TLS v1.2, and why
                                                                                                • Release Notes: Version 1.91, February 2015

                                                                                                  Unattended Access (Beta) is live!   Unattended Access, a feature requested by a lot of our customers is live now. Currently, it's in beta. You can add up to 100 computers per Technician subscription. They can also be accessed by your organization members.  My Computers  list in Zoho Assist home page will  always  display the online status of your unattended computers. You can rename the computers whenever you wish.  Currently, Unattended Access can be configured only for Windows computers. Nevertheless,
                                                                                                • Release Notes: Version 1.82, February 2015

                                                                                                  New Chrome Extension: Start a Session quickly! Recently, we have released a  Chrome Extension , which enables you to start a session instantly. You can simply enter your customer email address and start a session right from your browser extension. Make sure you are always logged-in to your Zoho account in your chrome browser so that you can avail the professional edition features if you are a paid customer. Supporting your Mac customers is much easier now! We have deployed a new Customer Console