Increase subscription prices for existing subscriptions
Hi, Does anyone know how we could achieve the ability to increase the subscription fee for our existing customers based on a % increase. We are not yet using Zoho Billing (Subscriptions) and I'm not sure if it is a good fit for us. But we would need toUpcoming Domain Change for the Hosted Payment Pages
The hosted payment pages' default domain will be changed from billing.zoho.com/hostedpages to billing.zohosecure.com/hostedpages for API users and billing.zohosecure.com/subscribe for public pages respectively. Starting from the first week of December,How to update the Status in a custom module?
Hi, I have a custom module "cm_payment_registry" in Billing, I am trying to change the status which is "Draft" with: array = {"custom_status":"Approved"}; zoho.billing.update("cm_payment_registry",organization.get("organization_id"), XXXXXXXXXXXXXX, array,"connectionname");Customers receiving two email notifcations each time an invoice is created
Customers are receiving two emails each time we create a new invoice. They are not duplicates, as there is only one invoice in their account + in the email workflow. But still, they receive the email two times in a row at the same time. We have gone overBulk-update prices on active plans
Hello Zoho and community. We are using Zoho Billing for our licensed products and have set up subscriptions for this purpose, including plans, add-ons, and coupons. Currently, we are facing the question of how to adjust the price of a license so thatExecute button for Zoho Billing
Hi, I miss the Execute button in the webhook function. It does exist in Zoho Books and found it very useful. Especially because testing a webhook in Zoho Billing needs some time due to the events configuration. Zoho Books webhook function buttonsPause/Resume Subscrtiption API
I don't see the option to Pause/Resume a subscription using the API, is it in the pipeline?API Timeout Issue Starting on 05.09.2024
Since this morning, we've been encountering issues with API requests, with many of them timing out unexpectedly. After extensive testing and debugging, we found that the timeouts occur randomly, potentially due to a throttling limit or an API usage capacitySubscription Cancellation with Cancellation Reason via API
I tried cancelling subscription using this and its working fine curl --request POST \ --url https://www.zohoapis.com/billing/v1/subscriptions/5482717000000142015/cancel?cancel_at_end=false \ --header 'Authorization: Zoho-oauthtoken 1000.bc3af671b45fexxxxxxxxxxxxxxxxxx3e03eab90ed'Preference Convert to Invoice from Quotes
Why are "Customer Notes" and "Terms & Conditions" converted? Can it follow the format in preference invoices? Because my preference invoices it's different from quotes.Using Custom Modules In Zoho Billing to Recreate a Zoho Creator Automation?
Hi Everyone! A while back I created a custom hook between Zoho Billing and Zoho Creator that, when a new subscription starts, send an email with a link for them to fill out custom fields. It seems like this is possible with Zoho Billing Custom Modules,Testing webhooks on localhost nodejs API
I am working with Zoho Billings and subscriptions for my MERN stack application. I want to integrate webhooks in my application when subscriptions, invoices, plans, addons etc. are created or updated. But to test and integrate this I will first have toCustomer Portal will soon be hosted on a new domain
Dear users, We're changing the Customer Portal's default domain from billing.zoho.com/portal to billing.zohosecure.com/portal for security reasons. Starting from 5 June 2024, your customers who are using the Customer Portal will automatically be redirectedIs there a way to keep the attachments when converting to a invoice?
When I make an estimate, I upload a drawing of the design that gets sent out with the estimate email. When I convert the estimate into an invoice, the attached file does not cover over, and I have to reupload the file. Is there a way that the attachmentSSO Custom Domain - new user
I would like to expose customer billing, subscriptions. invoices etc through zoho billing. When I have a new user registering for my product, through my IDP keycloak, is it possible to create the user automatically in zoho billing and also enable theCharge for additional users at the end of the billing period
Hey there I'm selling a product where the customer for example pays $5 per user per month in an annual subscription. The customer can add and remove users during the subscription period. If he adds 1 user, prorated billing kicks in and charges $5 / monthZoho Billing will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanHow does Price Books in the Zoho Subscriptions API work?
Anyone using this? I’d like to create various pricing plans in a particular value in each currency. Apparantly you can use the API to do this?How do I create records in Zoho Subscriptions via API/Zapier?
Hello, I pretty new to Zoho Subscriptions and the API. I am looking for a way to create records (customer/contacts, subscriptions, invoices etc.) via Zapier but NOT with Zapier apps. I.e. I need to create a new customer/contact in Zoho Subscription andCustomer note on invoices carrying over from previous invoice
A customer note can be added to an invoice by editing the invoice. When a NEW invoice is created via a subscription (i.e. renewal etc) , the customer note previously added to a different invoice, appears on the NEW invoice. It acts as though it is theAll Zoho Billing Endopints return 404
I am on a trial and trying to test the API (via the Postman collection) and ensure it will work for our use case. I am able to get an OAuth token, but every endpoint from the Billing docs returns 404: invalid URL. I confirmed I am using the base URL fromZoho Subscriptions Email Signature not appearing in emails
Hi, I am struggling to make the Email Signature in Zoho Subscriptions emails appear in the confirmation emails. I ha I am using the feature below: The signature is saved in the "Edit Signature" pop-up but none of the confirmation emails actually containZoho billing deluge fetching and updating customer
Hello, I am trying to update a customer's details in billing from creator using deluge and i wanted to inquire if there's a way to update the customer's details by using the customer's email or phone number used in billing or creator instead of usingMinimum units per Subscription
What's the best way to set a minimum number of units per subscription plan? Specifically for use via a hosted payment page. Example: - Plan 'Standard' needs a minimum of 4 units before checking out - Plan 'Professional' needs a minimum of 10 units beforeZoho billing API by deluge
I am creating new function to update subscription activate date. And I got this error message for now. "For security reasons you have been blocked for some time as you have exceeded the maximum number of requests per minute." How long does this messagePrices List in Zoho Subscription API
Hello, I see that the Zoho Subscription supports the Prices List, but I don't see any documentation or API support for this. Could you please check to see if the Prices List can support API or provide a link to documentation? ThanksPlan price change does not reflect existing subscriptions
Hi, I have encountered an issue with our Zoho Subscriptions setup where if I change the price of a plan for our product, e.g from $2 to $5, the price increase does not update on the existing subscriptions. This is important as, although price changesQuotes and Invoices
Hello we are new to Zoho and were told that custom quote functionality is being developed and would be made available to Zoho Billing soon. What we are looking for is for our sales reps to create custom quotes for our potential customers, apply what everHow to sync username and password when client sub zohosub, then create that same user and pass into my website?
Hello, I have questions. Thank you in advance if you can help point me in the right direction. My website is built using wordpress+woocommerce. Earlier we sell subscriptions via woocommerce as a 'product' so when ppl buy that product = they buy sub andAPI CANNOT ACCESS HIDDEN CUSTOM FIELDS???
Please allow us to GET/PUT values for custom item fields via API, even when those fields are hidden from user's view. I have some custom item fields that are used exclusively by custom functions/API's. I never want users to see these API fields because"Add One Time Addon" —PLEASE ALLOW PAYMENT METHOD OPTION
Please allow us to select different payment methods whenever a customer wishes to purchase a "one-time addon". We are kind of a unique business in that the subscription products we offer are for physical items —we rent musical instruments. We also sellMORE SHOW/HIDE OPTIONS FOR CUSTOM FIELDS
Please allow us to show or hide specific custom fields depending on the user's role and the context. We've got a lot of custom fields. Some of them are for users to use when creating subscriptions/invoices/etc., but others are used exclusively by customAddress Verification Settings
I think I have encountered a potential bug with the "Address Verification Settings". On my Zoho Billing organization, changing this setting only has an effect on the 'Default' Hosted Page Template. Any templates that I have created, the address fieldsPlan Custom Fields
Hello Again, We have a need to show plans depending on size and revenue of a company. We will not be showing all plans as default. Is there a facility to maintain such logic within Zoho so we can grab plans that are appropriate to display on our web end?Forecasting in ZOHO Subscription
Hi, I want to know are we able to get forecasting reports from zoho subscription. Assume, there are 10 customers subscribe different plans in different products which will expiry in different dates. As I admin, I want to know what will be the revenueAdding a card details for newly created subscripion using API?
Hello, I am creating a new customer and his subscription through API. I want to create a recurring payment for this subscription that are automatically deducted from customer card. and for this i want to add customer card details for payment using API. So how can i do that? and also how would i update card information through API after the card added to that subscriptioncode: 4, message: 'Invalid value passed for zsm.plans.api.PlanID'
I am trying to make a request in order to create the subscription, I have sent the customer_id and the plan details but I am getting this error data: { code: 4, message: 'Invalid value passed for zsm.plans.api.PlanID' }Mark subscription is `unpaid`
Currently, we need to mark a subscription as 'unpaid' in Zoho subscription, however I can't locate a place to do so. Can we create a new subscription with the status 'unpaid' or label an existing subscription as 'unpaid' in Zoho subscription?Tax Inclusive Price on Subscription Products
I am wondering if there is a way to add prices including VAT. When I add a new subscription plan I want to be able to add the total price including VAT. I have a subscription plan that is €15/pm incl VAT. To add this excluding VAT is an odd number likeZoho Subscriptions
For a subscription, is there any way to push updates to a subscription form API as unbilled charges, but show immediate change on the invoice? We often will have customers activate multiple devices per month, and invoicing each additional device separatelyNext Page
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Upcoming Domain Change for the Hosted Payment Pages
The hosted payment pages' default domain will be changed from billing.zoho.com/hostedpages to billing.zohosecure.com/hostedpages for API users and billing.zohosecure.com/subscribe for public pages respectively. Starting from the first week of December,Customer Portal will soon be hosted on a new domain
Dear users, We're changing the Customer Portal's default domain from billing.zoho.com/portal to billing.zohosecure.com/portal for security reasons. Starting from 5 June 2024, your customers who are using the Customer Portal will automatically be redirectedZoho Billing will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanAuthtoken Deprecation for Zoho Subscriptions APIs
UPDATE (2 Jul 2021): We've extended the deadline to 30 August 2021 for converting Authtokens to OAuth. UPDATE (30 Mar 2021): We've prepared a set of FAQs to answer some common doubts that you may have when migrating from Authtokens to OAuth. UPDATEIntroducing Developer Space in Zoho Subscriptions
Hello devs! At Zoho Subscriptions, we're constantly looking for ways to empower the developer community. Our goal is to provide you with the tools you need to integrate Zoho Subscriptions with your other platforms, and we also want to make it easy to
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Increase subscription prices for existing subscriptions
Hi, Does anyone know how we could achieve the ability to increase the subscription fee for our existing customers based on a % increase. We are not yet using Zoho Billing (Subscriptions) and I'm not sure if it is a good fit for us. But we would need to
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Zoho Billing will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanIntroducing Developer Space in Zoho Subscriptions
Hello devs! At Zoho Subscriptions, we're constantly looking for ways to empower the developer community. Our goal is to provide you with the tools you need to integrate Zoho Subscriptions with your other platforms, and we also want to make it easy to
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