Testing Zoho subscription. How to change renew date ?
Hello, I'm currently run some tests on Zoho Subscriptions (with test mode). I would like to change the renew date to check if everything works fine when renewing (without waiting until next week) Is there any way to do that ?Kundennummer in neues Abo schreiben
Wir haben ein benutzerdefiniertes Feld "cf_kundennummer" das am Kunden zu finden ist. Wenn ein neues Abo erfasst wird, soll die Kundennummer aus dem benutzerdefinierten Feld "cf_kundennummer" in das neu angelegte Abo geschrieben werden. Vermutlich überSubscription Profitability
How do you track subscription profitability when there is no ability to enter a cost for a Plan?There is no customer-wise breakdown of Revenue Recognised and Deferred Revenue
There is no customer-wise breakdown of Revenue Recognised and Deferred Revenue. It will be good to have such reports.Paid Trials?
We offer paid trials for a period of 90 days (at a reduced rate) vs. Free trials. What's the best way to set up paid trials in subscriptions so we can then still monitor conversion rates.Every Time Creates A new Customer when a subscription purchased
I am using the Zoho subscription. I need help with the following. 1. Every time a customer subscribes to each and every plan with the same email address it is creating multiple customers with the same email. This is the problem we see the same customerInconsistent payload in payment api when writing custom function
Dear support team, I'm having trouble writing and testing the custom function for payment module. I want to retrive the subscription record involved with the payment in the Customer Payment module Custom Function. For some reason, the payload I retrievePro Rata Calculation before editing subscription
Hello We have a user flow we had no idea how to solve. Maybe you have any ideas. When a customer wants to upgrade his subscription in the middle of his billing cycle, we need to show him (in the product interface) the sum he will be charged immediately.API How to Add Comments to a Customer?
I'm using the API to add Notes to a subscription which works well. However I would like to add "Comments" to the customer. I can do this via the Web App but can't see a way of doing it with the API. Is it possible?Recent Activities - not detailed enough
See attached screenshot. These are the recent activities for one of my subscriptions. I appreciate knowing the "who" and "when", but I still need to know "what" happened. This is a step in the right direction, but not finished. A very common recent activityUpdating Plan count in subscription
Im running automation where we want to to increment the quantity of a customers subscription plan by 1. Ive been testing with different update bodies but even though I get the "successfully updated" message on calling the update method, the quantity doesZoho subscription webhook adding an extra & after url parameters
Webhook url to which subscription update is being posted is http://Saurav.insync.pro?agdid=ezi7BpsBsEy0D-vYohMwFQ& However, in the configuration section of the webhook, only one key value pair is added in the url parameter section. This can be foundAutomating additional addresses for customers?
Hello, For customers, we can have a billing address, a shipping address, and additional addresses as well now. I have two questions. 1. How many additional addresses can one customer have, is there a limit? 2. The API documentation doesn't contain anyFinding Average Subscriber Length in Subscriptions
We have a Subscriptions service we are selling for users who only need it for a limited time, and we were trying to pull a report that would show us how long all our previous subscribers were enrolled with us before they canceled and moved on. LookingFilter Zoho Subscription Api with datetime filter
Hi, I am building an application which will fetch data from Zoho Subscription. All endpoints are working fine but like other Zoho application APIs in the subscription API documentation, I haven't found any reference for getting data based on the DateTimeUnable to fetch subscriptions from zoho subscriptions using date time filter
Hi, I would like to get the list of subscriptions, addon, plans that have been updated in zoho subscriptions. Something like this https://subscriptions.zoho.com/api/v1/subscriptions?status=live&organization_id=788379557?updated_time=2022-09-09T16:06:53+0530Zoho Subscriptions Custom Module lookup field modules do not match. 'Items' should be 'Products' in subscriptions
Hello, Im building a custom module that will manage our assets, and I wanted to link the Assets to the Products module via a lookup field, but there is no Plans field available, only the 'Items' Field from zoho books. Shouldnt we be able to access Products insteadGet custom field from Customer attached to subscription?
Hi! I have a custom field handling emails void test_with_new_email_condition( Map invoice , Map organization , Map user ) { how can I get a custom field cf_faktura from (I have the customer_id, name, etc)Data Validation Rules for Zoho Subscriptions
Hello there, It would be great if Zoho Subscriptions offered Data Validation rules to validate the data entered while creating, editing, or cancelling subscriptions and to prevent users from performing specific actions. We have a custom field for capturingCreate webhook and send data to zoho creator?
Hi I want to send data(email,name,paid amount,plan) from Zoho Subscriptions to Zoho Creator and create new records in zoho creator using webhooks after payment received Thanks D.SenthilRajanThe SPF record will not authenticate
We have tried adding the SPF record and it will not authenticate. We have also contacted our hosting provider and they said it is set up correctly.HostedPages API & Customer E-Mail address
Hi, we are using the HostedPages API to create subscription booking pages. The problem we have is that we cannot prefill the hosted page with data. This seems to be possible using the "Hosted Payment Page" of the product/plan. I tried to create a newCreate Account head in zoho subscription
There is no option to create new account head in zoho subscription. I want to add new account , Please help meTiming of Real-Time SMS / Text and Email Notifications
I use Subscriptions to run my medical business (membership based health clinic). It works great. We also have integration with Twilio to send SMS messages when financial transaction happens. Similarly, customers also receive email messages. In general,Can I Pass customer_id to hosted payments page to avoid duplicate customers?
I have APIs set up so when a person/business creates an account on my website a new customer is created in Zoho Subscrions and I get the Zoho Subscription customer_id from the response which gets added to a custom field on my website. When a customerPull all Active Subscriptions using API or Reports
I am looking to pull all active subscriptions from Zoho Subscriptions on a weekly basis. I would also be happy to pull some of the canned reports in Zoho subscriptions to be able to be pulled so I can share the data/results in a single pane of glass dashbaord.coupon not applying to subscription price & more difficulties
We have created a 50% discount coupon but it's not getting applied to the subscription price. Also, we notice that though we select the USD pricelist initially system shows the price as $<INR Price> and after a few backs and forths USD price is shown.Unable to enable metered billing on existing subscription via API
I call the following to update and existing subscription: PUT https://subscriptions.zoho.com/api/v1/subscriptions/{id} With body: { "is_metered_billing": true } The response is 200 and the payload always returns with "is_metered_billing": false TheSearch API for Zoho Subscription
I am unable to find "search" API for Zoho subscriptions at https://www.zoho.com/subscriptions/api/v1/#introduction Can someone help?Metered Billing - testing
I have a test organization and need to test metered billing. My goal is goal is to have a invoice created in the pending state when metered billing is on. I create a subscription with a back dated activation date but the next billing date is always inHow to send UTM parameters into the Zoho Subscription paeg?
Hi I am using Zoho Hosted pages, Wanted to know what's the best way to pass UTM's into my Zoho Subscription page? I understand that there are no options for hidden fields (?) Thank you!Adding Subscription to an Existing Customer - Subscriptions API
Good day, Please I am trying to add subscription to an exiting customer, so I send the customer ID along with other request parameters. but I get the error message "The Customer field can neither be blank nor be incorrect. Please enter a correct customer."Pause/Resume Subscrtiption API
I don't see the option to Pause/Resume a subscription using the API, is it in the pipeline?API hosted page integration
Hello, We have created a product that has 3 subscription plans (basic, small business, and enterprise) and we want to create, change, cancel subscriptions from our website via Zoho APIs and without SSO. I have checked your documentation for the API hostedContact Us Option
Hi we have a number of subscription plans for our product with the highest tier being a ‘Contact Us” for pricing. How can I achieve this in Zoho Subscriptions? Ideally we want to embed the subscription in our web page.Selling online subscriptions product with customer login
Hi, I have a question about selling online subscriptions with Zoho Subscriptions. Let's say I'd like to sell Matomo analytics with a monthly rate. I can set up a Zoho Subscription plan and host the payment page on my website. But how can I connect theURGENT Find Tax ID in Zoho Subscriptions for API
Hi Where will i find my Tax ID in Zoho Subscriptions? Thanks!Charging Customers via API
I am having an issue figuring out how exactly to best handle my senario. What I want to do: Customer signs up on my website. I want to take all customer and payment information on my website. Then in the call to Zoho Create New Customer Add Subscription To Customer Charge Customer via Stripe for the first invoice that would then be created and mark that invoice as paid. I would also like all subsequent payments to automatically be charged and the invoice just emailed after it is charged. Via theApplying $100 credit to auto collect accounts
Hi As part of our business, our customers can give us vouchers valued at $100 that they receive from the government towards their children's sport. We then collect this $100 from the government and wipe $100 off their fees (their subscription). TheyBECS Payment's VIA Stripe
At the moment if we want to accept a BECS (Bank account) payment in Australia via Zoho subscriptions you have to use GoCardless which unfortunately has a rather high cost of acceptance. Stripe already has BECS payments built in, it would be great if weNext Page
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Authtoken Deprecation for Zoho Subscriptions APIs
UPDATE (2 Jul 2021): We've extended the deadline to 30 August 2021 for converting Authtokens to OAuth. UPDATE (30 Mar 2021): We've prepared a set of FAQs to answer some common doubts that you may have when migrating from Authtokens to OAuth. UPDATEIntroducing Developer Space in Zoho Subscriptions
Hello devs! At Zoho Subscriptions, we're constantly looking for ways to empower the developer community. Our goal is to provide you with the tools you need to integrate Zoho Subscriptions with your other platforms, and we also want to make it easy to
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Plan Custom Fields
Hello Again, We have a need to show plans depending on size and revenue of a company. We will not be showing all plans as default. Is there a facility to maintain such logic within Zoho so we can grab plans that are appropriate to display on our web end?Address Verification Settings
I think I have encountered a potential bug with the "Address Verification Settings". On my Zoho Billing organization, changing this setting only has an effect on the 'Default' Hosted Page Template. Any templates that I have created, the address fields
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Introducing Developer Space in Zoho Subscriptions
Hello devs! At Zoho Subscriptions, we're constantly looking for ways to empower the developer community. Our goal is to provide you with the tools you need to integrate Zoho Subscriptions with your other platforms, and we also want to make it easy to
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