zoho subscription
Hello, I have to use zoho subscription customer create API in my asp.net core application. Can you please guide me how to user server-based application OR self Client to generate access token inside asp.net core application.So that the access_token usedSubscription Plan billing wrong amount
I have created a plan that bills customer every 1 year. However when customer makes payment, the amount charged is the price i set divided by 12, which means they are being charged monthly rate for an annual payment plan. Issue occurs when I set the CalendarConverted APIs to OAuth but still receiving Authtoken warnings
We converted all of our API calls to OAuth, yet we are still receiving the "Replace Authtokens with OAuth immediately" notification when logging into Subscriptions. The API Usage Dashboard shows several transactions, all being processed at the top ofhow to authenticate Customer in the organization?
Hi, I have my zoho subscription account. I created organization where I added product with some customers. Also my launching site contains login page. Where this customer need to authenticate. Is there any APi which is use for authenticate the customersZoho Subscription: You are not authorized to perform this operation
I am new to zoho integration and trying to integrate with subscriptions (https://www.zoho.com/subscriptions/api/v1/#introduction) I created apiauthtoken using https://accounts.zoho.com/apiauthtoken/create?SCOPE=ZohoSubscriptions/subscriptionsapi Now I am using that token to see all my orgnization using GET request to below url: https://subscriptions.zoho.com/api/v1/organizations Headers: Authorization Zoho-oauthtoken [apiauthtoken GENERATED_FROM_ABOVE_URL] oauthscope: ZohoSubscriptions.settings.READMaking more than 1 change in Subscription creates a problem
We have monthly subscriptions that are updated more than once a month. Once we make a change for the incoming month and try to make a second change we run the risk of losing the original changes if we don't first make a note of the new changes so we canI can't import invoces because of file's size limit
Hi guys, I wanted to integrate CRM with Subscription but couldn't do it because of the difference in base currency between Zoho CRM and Subscription. I was told to create a new organization and import the documents I backed up from my current organization.Email Marketing - Zoho Campaigns Integration
Dear developers, In order to keep our past subscribers up to date with our products and services, we need to be able to keep a database with the customers that are no longer subscribed to our plans. It would be great if we can integrate Zoho Campaigns with the "no-longer-subscribers" customer list. Is there any way to achieve this (maybe using Flow?)? Are there any plans for integrating Zoho Campaigns with Zoho Subscriptions? Best, NagoreCustom trial period for plan not working when creating subscription through API
I'm trying to set a custom trial period when creating subscription using API (POST /subscriptions) This is my payload: 'customer_id' => 'xxxxxxx', 'plan' => [ 'plan_code' => 'xxxxx', 'setup_fee'How to automate invoicing when deals are closed
Hi guys, At this moment, we're planning to create quotes in Deals that are assigned to accounts. When those quotes are accepted and deals are selected as WON(%100), I want the Zoho subscription to invoice automatically regarding that quote. We're a SaaSIntroducing Developer Space in Zoho Subscriptions
Hello devs! At Zoho Subscriptions, we're constantly looking for ways to empower the developer community. Our goal is to provide you with the tools you need to integrate Zoho Subscriptions with your other platforms, and we also want to make it easy toWebhook for product and plans updates?
Hi... There are no webhooks for product or plan updates ???"Please specify a valid card." error when creating subscription
When i try to create a subscription using API, with starting date in past, i get following error: Request: POST /subscriptions [ "customer_id" => "xxxxxxx" "plan" => array:1 [ "plan_code" => "xxxxx" ] "starts_at" => "2020-12-06" ] Response:Workflow Rules and Webhooks issue
I am using Subscriptions and Books. I created Workflow Rules and Webhooks in Books, to listen events for customer create/update. This works perfect if I update/create a customer via Books. If I update a customer via Subscriptions, the events are not triggered.API Subscription trying to change current subscription product
I want to upgrade/downgrade existing subscription to another PRODUCT PLAN. Example: Currently USER is subscribed to PRODUCT “BASIC” and PLAN “Yearly”. I can switch PLANS (upgrade/downgrade) inside the same PRODUCT, that's fine. But if I want to change USER PRODUCT PLAN from PRODUCT “BASIC” and PLAN “Yearly” to PRODUCT “PREMIUM” and PLAN “Yearly” I receive a ZOHO error saying CODE “107210” and MESSAGE “Specified plan is not allowed.“. I tried with different product plans, monthly and early. If thisCancelling a subscription in Dunning
We have a situation where a cancelation did not get processed before the next invoice went out. THe sub is in dunning and we need to void the invoice and and cancel the subscription. How can I acheive this? Void the invoice and cancelling the sub both result in the error that it cannot be done while sub is in dunning.Getting Data into Email Templates - ugh
OK, I'm trying to setup a consistent email experience and I'm finding an issue. My need: Days Remaining Until Renewal I am setting up a 1 year renewal period. In that case, it would be useful to the end-customer to know how many days are remaining rather than have them do the mental math. There is no field available for this. Would be great to see it as part of the data-set. But I can think of many reasons why it is a bad idea to add this data element. So I respectfully request..... "Pleasesingle invoice for 3 months?
Hi, i have a case that happen a lot in my business, which is: a customer subscripe for a service , and pay advance for 3 months. I should enable the monthly subscription for him and send him a single invoice (at date of start of the subscription) and a single invoice must be sent to him for 3 months. instead of sending an invoice each month, how can this be achieved?Can I do usage based billing via API with Zoho Subscriptions?
Hi everyone, I was wondering if it's possible to bill a service like this with Zoho Subscriptions. We sell internet services which have a monthly charge, and then the customer pays for the data usage over that. The data usage bills as $10 for every 1GB they use, or every 1000MB. We basically would have 2 line items that bill monthly, with an example being: - Internet Monthly Service - $250.00 per month - Data Usage - $10 for every 1000MB used (billed in $10 increments ideally) The data usage would"Invalid value passed for index" error
Hi I keep getting this error "Invalid value passed for index" in zapier when I am sending the data. what do you think is the problem :) thank you so much :) i am hoping for the fast reply :) thanks!Zoho Subscription API Documentation for Filter
Hi, in the postman library there are filters on some of the examples. However I am unable to determine what all the filter options might be . Here is one example. https://{{domain-url}}/api/v1/events?filter_by=EventTime.All I would like to know what other options are in the EventTime enum? The Documentation does no mention this filter_by option and none of my guesses worked. Another example is https://{{domain-url}}/api/v1/customers?filter_by=Status.All I tried. Status.Trial and it was wrong as well.Missing custom fields into api call - invoices
Hello, there, If I make a query in Subscription to get all open invoices, I get a list with the open invoices, but some of my user defined fields are missing in the delivery of the data. See Screendumps . If I call up the details of each open invoice, the missing user fields are also supplied. It looks to me like this is a bug in the API. Or is there a way to specify which additional fields you would like to receive in the reply? Request a list of 2 invoices: curl_setopt_array($curl, array( CURLOPT_URLPassing initial value to subscription Form
Hello, Before loading subscription form we are taking user basic information on another form and then we need to pass first_name, last_name and email to per-poulated in zoho subscription form. However, when we passing parameters in zoho subscription iframe URL it's not loading into subscription form. &first_name=zarl&last_name=Mac&email=zarl_mac@gmail.com Would anyone suggest what's wrong with this and how can I pass this information into zoho subscription?There was an error executing the getCustomers command: Client error: `GET https://subscriptions.zoho.com/api/v1/customers?filter_by=Status.All` resulted in a `401 Unauthorized` response:
I am trying to use Zoho Subscription API in PHP laravel, I refered this(https://github.com/sudiptochoudhury/php-zoho-subscriptions) , but I am getting error as There was an error executing the getCustomers command: Client error: `GET https://subscriptions.zoho.com/api/v1/customers?filter_by=Status.All` resulted in a `401 Unauthorized` response: Help me with achieve this.Token Based Authorization for Zoho Subscriptions?
I'm working on an integration with Zoho Subscriptions on my website. I'd like to use the token-based authentication scheme that is documented for Zoho CRM, so that I don't have to store authorization information in my code. As far as I can tell in the documentation, this method isn't supported for Zoho Subscriptions. Can you provide some guidance? Thanks!Using "+" in email addresses
Is there a + capability in Zoho? For example, GoogleMail and Dreamhost both allow username+sometest@domain.com to automatically go to username@domain.com .API "Please enter a suitable VAT treatment"
Hi, I'm setting up a test UK business account with VAT. When I try to create a customer via the API, I get the above error: [code] => 102005 [message] => Please enter a suitable VAT treatment. Your API docs don't mention VAT in the customer section. Could you clarify what is required here? Regards, AndyCreating a subscription thorugh susbcriptions api putting a past date as "starts_at" field does not generate invoice, how to generate?
Hello, Sometimes we need to create subscriptions through API (https://subscriptions.zoho.com/api/v1/subscriptions) setting a past date as "starts_at" field. But we noticed that in these cases no invoice is generated. We would need that subscription to generate an invoice (field child_invoice) in the same way as subscription with no "starts_at" field, which have the current date as default. Is this possible, or how it could be the solution, via API, to have an invoice for a subscription with pastZoho Subscriptions API, can I have the entire customer experience be on our portal?
Hi everyone sorry if this is a dumb question. I see that Zoho Subscriptions has an API on it so was just wondering would it be possible then to have our own customer portal built ourselves, but using API allow customers to log in and then have it list all their invoices, make payments, view subscriptions and so on? I would assume so but just wanted to check, as my preference would be to use Zoho to handle the actual subscriptions and billing, but instead have the customer just do everything throughCustomFields in Subscription Plans - API answer ignores custom fields
Hi, i configured a custom field in the Zoho subscription web interface in the products section name: Features type: TextBoxMultiline After that I extended an existing plan and filled out my textbox which occurred as it should in the webinterface But when I query the Zoho subscription api (GET /plans?filter_by=PlanStatus.ACTIVE) I get the list of all my plans as a list but without the custom fields map. find one entry of the list here: {"plan_code":"Medquat","name":"Medium,quaterly","billing_mode":"prepaid","description":"","status":"active","product_id":"1464976000000065054","tax_id":"","tax_name":"","tax_percentage":0,"tax_type":"","trial_period":0,"setup_fee":2000.00,"setup_fee_account_id":"","setup_fee_account_name":"","account_id":"1464976000000000388","account":"Verkäufe","recurring_price":499.00,"interval":3,"interval_unit":"months","billing_cycles":-1,"product_type":"none","show_in_widget":false,"store_description":"","store_markup_description":"","created_time":"2019-09-29T20:11:15+0200","created_time_formatted":"29invalid oauth scope to access this URL
I want to fetch all customers so, i am using ZohoSubscriptions.customers.READ scope but i am getting error as "invalid oauth scope to access this URL"Retrieve Zoho Subscription ID following getList function
Hello, I am creating a custom function which will update a customer's Zoho Subscription as inactive when their Zoho CRM account is made inactive. I am using the subscriptions getList function as follows in order to retrieve all subscriptions: allSubscriptions = zoho.subscriptions.getList("Customers", "694960175"); My next step is to find the subscription ID which matches the Account that was made inactive. Based on instructions at this article: https://www.zoho.com/deluge/help/subscription/fetch-records.htmlIP Address for Zoho Subscriptions Webhooks in Europe
Hi, We are working on integrating Zoho Subscriptions into our website and are using webhooks to integrate with our internal system. We would like to whitelist only Zoho's servers for our api, however I can't find a list of IPs that the Webhooks originate from. Could somebody please let me know what IPs to whitelist for European servers?Our subscription button code doesn't work anymore
Few month ago (on July the 3) we set up "code" on our website with that code (exemple one of them) https://subscriptions.zoho.com/subscribe/5d5613b0ba4774f2917a7c9f7d969c2f6a2bba0f6b053217afe8ded60e8a6aa6/PTCAA?addon_code[0]=LLNRAA&addon_quantity[0]=1 Now it doesnt work anymore and discover a different code Code we setup : https://subscriptions.zoho.com/hostedpage/2-b573eab12aa05eeb7881f5fdd81bd24104797a678c2ee2bc975c392ad32bdc2a3b55fb76257346ab5533942cbd6b8b0b/checkout Now when i download fromSubscriptions plan upgrade API
Hi there! I have following questions if you can help: 1. I have three plans in my product. Plan 1, Plan 2, Plan 3. Users can upgrade from Plan 1 to Plan 2 or Plan 1 to Plan 3 or Plan 2 to Plan 3. How can I support above scenario using hosted payment pages or APIs? I do not want to support downgrades, only upgrades. Is this possible? 2. Where can I find the URL to embed Payment Update page? 3. Add Plan description in pricing table. I need a way to add different pricing caption for each plan, how doHow does the webhook for subscription renew looks like?
Hi. I am implementing the subscription API and also the webhooks. I want to know after 1 month when a new payment is made what callbacks are made to my API (I am assuming that invoice created, payment thank you and subscription renew at least). So I can update on my side the subscription next payment date and other fields can you send me an example how the subscription renew payload looks like for webhooks and confirm that will be send when next payment is due and subscription goest to second month.Extending a Subscription via the API
Hello, We would like to use the API to extend the number of billing cycles for a subscription, i.e. the equivalent of the following UI action: https://www.zoho.com/in/subscriptions/help/subscriptions.html#extend-subscriptions We have tried "PUT /subscriptions/{subscription_id}" with the following body to extend the subscription by 5 cycles, but it did not work: { "plan": { "plan_code": "MY_PLAN_CODE", "billing_cycles": 5 } } Please let us know which API to use for this. ThankRetrieving a list of Custom Fields Through the API
In the UI it is possible to configure and view the available custom fields on a customer object by going to the URL https://subscriptions.zoho.com/app#/settings/preferences/customer/customfields Is it possible to retrieve the information listed there through the Zoho Subscription REST API? I don't see a corresponing endpoint in https://www.zoho.com/subscriptions/api/v1/Redirect URL from hosted Payment Update page
Hi All, Why can we not redirect a customer to a specific URL after they update their payment details - surely this is a default function. It works for the main sign up hosted page so why not for the ‘update payment’ page How do you control where the user goes once they update their payment information? Thanks GaryI want to auto populate the hosted page with the user details like name, email address etc. before checkout.
Hello, I have a website in which I want to embed Zoho Subscription. I am able to use the hosted page url and get it done. However, I want to auto populate the hosted page with the user details like name, email address etc. before checkout. How can this be achieved? Also, I have two subscription plans one is with INR and the other with USD how can this be acheived? Please assist. Thank youNext Page
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What's New in Zoho Billing - August 2025
Hello everyone, We are excited to share the latest updates and enhancements made to Zoho Billing in August 2025 to improve your overall billing management experience. Keep reading to learn more. Notify Customers About Subscriptions via WhatsApp BusinessWe've updated the webhook payload format
We’ve updated the default payload format for webhooks as part of our ongoing efforts to standardize the webhook format across Zoho Finance suite of applications. Note: This change is also applicable for the webhooks configured from the Developer Portal.UI Update: We've Reorganized Invoice Settings
Dear users, We’ve reorganized invoice settings to offer you a streamlined and intuitive experience when managing your subscriptions. Starting from 2 July 2025, subscription-related invoice settings will be accessible from a new page called Billing PreferencesWhat's New in Zoho Billing - Q1 2025
Hello everyone, We're excited to share the first set of feature updates for Zoho Billing in Q1 2025, ranging from manual revenue recognition to custom notifications for API usage limits. Keep reading to learn more. Leave Organization Option Zoho BillingZoho Finance Workshop 2025 is Happening Now!
Hello everyone! 👋 We’re thrilled to announce that the Zoho Finance Workshop 2025 has officially started, and we've already wrapped up the event in Chennai, our home ground! After an amazing session, we're geared up to visit more cities in India and take
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I would like to highlight a very serious issue in Zoho Books for Spain. 1. The Spanish government has postponed the mandatory start of VeriFactu to January 1st, 2027. This means that during all of 2026 businesses are NOT required to transmit invoices
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Zoho Billing will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanIntroducing Developer Space in Zoho Subscriptions
Hello devs! At Zoho Subscriptions, we're constantly looking for ways to empower the developer community. Our goal is to provide you with the tools you need to integrate Zoho Subscriptions with your other platforms, and we also want to make it easy to
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