How to configure tiered plan pricing and get broken down reports?
Hi, I have a product which I price differently based on my customers' revenue. I was thinking of having 1 product with multiple plans to implement this. However, I don't want the plans to read something like: Product A Subscription Plan (Tier 1) $100 Subscription Plan (Tier 2) $150 Subscription Plan (etc...) $... I would prefer if they would all simply be called "Subscription Plan". This creates a problem with reporting however. You group everything per name, and not per plan code. I sawHow can I use a different payment gateway with Zoho Subscriptions?
Hi, At my company, we are trying to use Zoho Subscriptions and I have a few questions where I would appreciate the community's help. 1. is it possible to integrate another payment gateway (pagar.me) so that it feels native? Meaning, the little logo at the bottom of the invoice, etc.. (I am guessing the above is unlikely so, the next alternative...) 2. How can I best integrate with an external payment gateway? In Brazil a lot of people pay using "boletos" (bank billets, I think it's called). I haveActive Subscriptions on Client Portal homepage
When the client logs into the Client Portal, there should be a pane listing their active subscriptions.Payment pages with non-auto charge gateways
It would be nice to have payment pages for customers to use that will work with payment gateways that do not have the auto charge function. This has put a huge kink my business for getting my customers started. I have to have them fill out a web form and create a recurring invoice as a work around. Can you please pass this along for an urgent consideration? Sincerely, JacobZoho Creator/Subscriptions API - zoho.subscriptions.getList(input.Module_Name, input.Org_ID);
I am fetching data from Zoho Subs and putting into a model in Zoho Creator. Want to use zoho.subscriptions.getList(input.Module_Name, input.Org_ID); but want to get only the data where "status" is not "cancelled" How can this be done? What is the syntax for this? zoho.subscriptions.getList(Subscriptions, OrgID, ??????????); If not possible, how can this alternatively be done using the standard api? https://subscriptions.zoho.com/api/v1/subscriptions?authtoken=xxxxxxxxxxxxxx&organization_id=xxxxxx&status?????????????????sales margin subscriptions
Hello, could you tell me how you can put costs to the subscriptions to calculate the sales margin? Thank you,Payment Processing issues with Payflow Pro
I have a customer with an active subscription in Zoho that is getting her credit card declined because of address verification. Here's the problem - all references to her address in Zoho are correct. The incorrect address is being pulled from a deactivated profile on recurring billing in PayPal Manager. I've worked with PayPal and they cant delete the old profile, their only solution is for me to update the old profile with the latest address info - not acceptable. Is there anyway to "tell" ZohoMore than 100 accesses per hour for api calls
Hi, is it possible to increase the number of accesses per hour? The documentation states that a maximum of 100 accesses per hour may take place. https://www.zoho.com/subscriptions/api/v1/ Paid Organization - 2500 API calls/day and 100 API calls/minute However, I need about 1000 per hour a few times a month. Thanks for help, DanielWhat's New in Zoho Subscriptions - June 2018
Hi Folks! Summer is almost over and we here at Zoho Subscriptions have brought forth many functional and user-friendly features for the month of June. Let's take a quick tour through them. Password Protected Reports Do your reports have sensitive information? Not a problem. You can now protect the sensitive data with a password while exporting them in the CSV, XLS or XLSX formats. Workflow Rules Tired of manually performing repetitive tasks on Zoho Subscriptions? We have now introduced Workflow Rules.Zoho subscription post payment
Hi, As far as we have gone through the documentation, it seems like payment is collected at the start of the billing period. Our use case is that the customer will initially select a plan and then he would be charged for it only on 1st of every month. Can you clarify on this whether it is post or pre payment? Say the customer selects a plan on 3rd Aug 2018 and cancels it on 23rd Aug 2018, then we want to bill him only for those 20 days and that too only on 1st Sept 2018. That being said, we wantIntegration with Zoho Inventory
Would be nice if Zoho Subcriptions inegrated in with Zoho inventroy so that when a Addon is sold in Zoho subscriptions the item is tacken out of inventory in Zoho inventoryAnnouncement Regarding Notification Emails
Hello Everyone! This announcement is regarding the admin notification emails which you've been receiving from the email address "support@zohosubscriptions.com". From the 1st of October, 06:00 GMT, the emails with the following subjects will be sent from "no-reply@zohosubscriptions.com". Unable to send invoice for the profile - {profile_name} Unable to process auto payments. If you have set up any filters or workflow in your email account, please add "no-reply@zohosubscriptions.com” and “support@zohosubscriptions.com”webhooks: ${SUBSCRIPTIONS.PLAN_CODE} inserts plan name
I'm trying to create a webhook that uses ${SUBSCRIPTIONS.PLAN_CODE} in the URL. I've inserted ${SUBSCRIPTIONS.PLAN_CODE} but it puts in the plan_name rather than the plan code. It seems very strange that this could be a bug. Is anyone else using plan_codes in webhooks?Series of Invoices for different services / areas
Hello!!! We are ZOHO ONE users and my company has several lines of business. In one of them, we are thinking about using Zoho Subcriptions but, the invoices that we generate should have a different numbering (in Books we can only use a numbering of invoices). It would be very useful to have the invoice series functionality (for example, F18 / APPS / 0000 ... or F18 / ABM / 0000 ...) when will you have this functionality? It is very important in Spain (and I think in other countries too). regardsUsing Zoho Subscription API(integration with Zoho Creator) issue with VAT/Tax
Hi, When I try to use the native integration in Zoho Creator to create a customer in Zoho Subscriptions it will not allow me to set anything to do with VAT or Tax for the customer. It returns: {"message":"Invalid Element is_taxable","code":8} My ZS organization is in test mode. Please let me know why this is happening. Thanks, Damien bcCloudTechHow do I create enterprise plans?
how can enterprise(custom) plans be created? Say suppose I am selling multiple services. Each plan has different services and now enterprise plan contains a mixture of the services from both plans. Especially when customers want specific services only, in that case, is there a way to create customer specific plans with prices.?The day when Client Portal spoke your language!
A month back, we rolled out Client Portal to enhance your relationship with your customers. Soon enough, feedback and suggestions came pouring in from you all and we realized that we could do more! So, after several brainstormings and discussions, we decided to make Client Portal more expressive and engaging. And, what’s better than language to be expressive. So, we started again. Gulping down dozens of Red Bulls and crunching Pizzas, our developers started from the first line of code and did anHow to Insert,update,Reterive in Rest service with asp.net C# to Zoho subscription...?
I am using zoho subscriptions free trial version...I need Sample code for Connect zoho subscriptions api to my rest client service using asp.net C# ,. kindly help... i m trying below code ....but not working ..im getting error 401 protected void btnadd_Click(object sender, EventArgs e) { WebRequest request = WebRequest.Create("https://subscriptions.zoho.com/api/v1/products"); request.Method = "GET"; request.ContentType = "application/json";Trying to get any Hosted Page gives me an error.
Hi, When trying to pull any hosted page on the account, the link only displays the following text. "Sorry, you don't have required access. Internal Error" This has just started happening, please help us get this fixed asap. ThanksSandbox for Zoho Supscription plus how to get thank you page url
Hello want to test some things in my ZSubs set up. I also want to get the url for the default thank you page so I can use it on my page sense. Is this possible? I know thank you page url is unique for each plan, but after looking a the plan url, i realize they all start with the same. I hope it's the same for the thank you page. this url that is common to all thank you pages is what I want to use on my pagesense. If anyone has another way to track revenue as a goal in page sense, I'm all ears.Error occurred while processing transaction at the gateway
Hi, I've just tried to collect my first payment on ZOHO subscriptions, and I've received the error, "Error occurred while processing transaction at the gateway" Please let me know what I need to change. I've been using WePay for my payment gatewayDomain mapping question
If I add domain mapping to zoho subscription- can I call the hosted forms using my mapped domain?Changing Addons changes trial days
Hi - When I change the number of addons for a subscription that is still in trial mode, it appears to reset the trial back to the full # of trial days instead of the remaining. I have tried adding/overriding relevant fields (trial_remaining_days, trial_ends_at, next_billing_at, current_term_ends_at) to the api submission, but the behavior continues. Is this behavior that I can change? Thanks!Create subscription event not being triggered when using API
I'm using the API to create a subscription... However, the create subscription event is not being triggered. We have integrated Zoho with Slack on the back end in the admin panel and those messages are NOT being sent to Slack. They used to when using the hosted forms. Also we noticed the subscription is not showing up under recent activity. How do we get this event triggered??Get Customer Confirmation before charging
Hi, Currently, when a customer adds an addon(s) to their subscription, the card is automatically billed. I'd like to show the customer how much the change will cost and have them agree before initiating billing. Is there a way to get to that amount? Thanks!Integration with QuickBooks merchant services and QuickBooks
hello, I need to request an integration with QuickBooks (Online) and QuickBooks merchant services. they work like authorize.net and have very reasonable price to their merchant payments. Also a lot of your customers also use QBO for their accounting, and just connecting to zoho books really just makes the process extremely difficult.How create several subscriptions for one existing user from api?
I trying create a subscription for one user existing, but the api return this error: { code: 3062, message: 'The client "name" exist. ....' } In our project, we create several subscriptions by user, how we can to make this from the api? Thansk Abraham.Zoho One access
hello, I have a zoho one accont (thanks Zoho) However, my Zoho subcription app is telling me to upgrade bc my trial is over. How do I fix this?Adwords a/b testing
hello, I wanted to a/b test different layouts with google adwords to fine tune conversion. Is it possible to 1. have diffeent layouts (ie different pages) for a product and also differnt pages for products that have plans. for instance I offer tax servces and bookkeeping. I want to display just taxes on one page, then just bookkeeping on another page. both of these have plans. then for each page, I want to a/b for optimal layout, keywords, etc. so I might end up having 10-30 pages. Also theseIs it possible to limit plans to one country?
Hi I have subscription plans that I only want residents of Australia to subscribe to. Is there a way of limiting the Country field?How to add custom parameter for zoho subscription web hook response
Hi, I want a custom field(flag) in zoho subscription webhook response, so that i can distinguish for what are they for. If this possible with webhook, please suggest me. Thanks!Preventing Invoice email on New Subscription via API
I'm using the API to create new subscriptions with a 30-day trial and offline payments. When the customer submits the form to initiate the subscription, they are immediately emailed an invoice even though I've set the terms at Net 10. My thought was that it wouldnt be emailed until 20 days into the 30 day trial. Is this possible?Zoho HostedPage for Update Subscription with time period
Hi, i have a existing subscription in status "trial" or "trial_expired" and want to generate a hosted page to add payment informations which is working fine. When i go to the newly generated page the time period is from the day it is generated to the end of the month. For example i generate one today then it is displayed from 29.06.2018 to 29.06.2018 and the costs of the license will also be displayed only for this particular time period. I want to get the hosted page to show the time period thatIs it true that Products don't sync between the CRM app and the Subscriptions app?
Trying to set up a subscription in Subscriptions using a Product that I have created in CRM. However the Product list from CRM does not appear in Subcriptions...Razorpay credit card payment not working
Hi, I am trying to initiate payment. I created a hosted page to capture payment with Razorpay, except credit card all other payments are working, when I click on credit card option I am getting a cross-origin issue in the console. Here is my screenshot of the page I am using subscriptions API to create a hosted page, please let me know where the issue relies on.Zoho Subscription - questions
I'm planning to integrate Zoho subscriptions. Before that would like to know how to configure the plan with following need: - expected monthly payment - Auto renewal should be optional - If customer subscribing with non-credit card option, he/she should stay active for that month. - Customer should perform further month payments manually. In this case how he/she will get notified? - If customer haven't paid the dues, my server need to keep showing respective instruction before he/she makes the payment.Can I edit the Client Portal?
We are doing subscriptions for B2C, not B2B. We were hoping to use Zoho Subscriptions and the Client Portal. Is there a way to edit the Client Portal and disable features so that it can be more applicable to a B2C customer? Thank you!What's New this May 2018 in Zoho Subscriptions?
Hello Everyone, May is here, and we are back with a stack of new features that we've rolled out this month! So saddle up and read on to know more about the updates! Introducing Metered Billing Have you ever added extra charges to a subscription in case of excess usage of a service by your customer? Now, you can invoice your customers based on their usage by adding the additional charges to their existing subscription. Also, you can automate this using APIs or add the charges manually. Learn more.which api we need to use for payment in zoho subscription api
we are using rest API to create subscription for new customer. we are success fully able to create new customer by using create subscription API. but where to pass the payment details info LIKE CARD NUMBER ,NAME,CVV,EXPIRY DATE to make payment. which api we need to use for this. please guide meHow to sync Customers contact in Zoho Subscription and contacts in Zoho Inventory
Hi, I've been using zoho subscription, and I have added few customers detail there. Now I want to use zoho inventory as well to manage some logistics handling. How do I sync the contacts I have put in zoho subscription so it will be appeared as well in Zoho Inventory contacts? Best Regards, RizkyNext Page
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Zoho Finance Workshop 2025 is Happening Now!
Hello everyone! 👋 We’re thrilled to announce that the Zoho Finance Workshop 2025 has officially started, and we've already wrapped up the event in Chennai, our home ground! After an amazing session, we're geared up to visit more cities in India and takeNow Indian Businesses can start accepting online payments with Zoho and Razorpay
Hello Everyone, At Zoho, we have always ensured a hassle-free online payment experience for our customers. Today, with our integration with Razorpay, Zoho's customers from India can now offer a seamless checkout experience for one-time and recurring payments, with a host of payment options including card payments, multiple wallet offerings, and net banking with over 50 banks. With Zoho and Razorpay, help your customers pay their way. Whether it's with debit cards, credit cards, wallets, or net banking,Upcoming Domain Change for the Hosted Payment Pages
The hosted payment pages' default domain will be changed from billing.zoho.com/hostedpages to billing.zohosecure.com/hostedpages for API users and billing.zohosecure.com/subscribe for public pages respectively. Starting from the first week of December,What's New in Zoho Billing - November 2024
Hello everyone, This month's what's new brings a bunch of new updates to Zoho Billing to improve your overall billing experience, ranging from Klarna payment method support to associating branch-specific logos. We have also launched our very own paymentAuthorize.Net Update: Disable Transaction IP Velocity Filter to Avoid Payment Failures
Hello users, We’re updating the Authorize.Net integration in Zoho Billing on November 20, 2024. This update may cause payment failures in your recurring transactions if the Transaction IP velocity filter is active. What You Need to Know About the Transaction
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Issue with TrialDays Disappearing When Editing Subscription
Dear Zoho Support Team, I encountered an issue while editing a subscription in Zoho Billing, and I would appreciate your assistance in resolving it. Issue Description: I created a subscription with a future StartDate and set TrialDays > 0. The activationUnique Use Case?
We operate a lawn care & landscaping company and are developing an instant estimator on our website based on a lot size api. Is there any way to pass a monthly subscription price onto a hosted payment iframe? Every user will have a different price so
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Zoho Billing will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanIntroducing Invoice Consolidation for Offline Subscriptions
Hello Folks, Glad to announce the feature of Invoice Consolidation for Offline Subscriptions. If you are having multiple subscriptions for your customers, now, you can send a single consolidated invoice for all the Offline Subscriptions that are getting renewed on the same date. Advantage? Customers will be receiving single invoice instead of multiple invoices upon renewal. Also reduces your efforts in follow-up with your customers for payment collections. For Example: If Customer has SubscriptionWhat's New in Zoho Billing - February 2024
Hello everyone, We are excited to share the first set of updates for Zoho Billing in 2024. Read along to know more about a wide range of updates, from the Aging Summary in customer statements to Apple Pay support in Stripe. One-Time Invoice with PlansZoho Finance Workshop 2023 is coming to the USA. Get exclusive training on Zoho Finance apps, one-on-ones, and more.
Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,Tip #4 : Refer and Earn Workflow system for your Subscription Business
Hello everyone, We've been coming up with a tip every week to address specific business scenarios which can be implemented for your business. In continuation to the previous post, this week we will be seeing about how you can implement the Refer and Earn Workflow system to acquire more customers. Why are Referrals important? Customer Acquisition is crucial for any business to sustain itself in a constantly evolving market. It involves persuading new consumers to purchase your products. Customers
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