Addon Custom Price and Daily Cycle Units
Hi I am developing an application that requires daily charge to the application users for the type of alerts we are pulling from outside source. When pulling the alert I plan on adding a one-time addon cost to the plan for each alert. Now first question is can we add the addon with a custom price because in our scenario the same type of alerts can come in with different prices. Another Question since we require daily batch processing of all the alerts for that day it would be perfect if the planEmail Notification: Subscription Exipred?
Team, I see an Email Notification for Subscription Expiration that is going to expired in 3 days but does there any option available for Email to be sent after the Subscription is expired.How can i get the last invoice of my service?
Hello! I recently downgraded to a free account but i need to get the last invoice from my paid service. I emailed payments@zohocorp.com asking for that invoice but i got no answer. Please help! Kind regards, OctavioCountry Code while customer creation
Team, What should be the value for Country while create/update a customer? Does Zoho Subscription follows country code/name to save it Zoho DB? I see for USA, the value to be passed as U.S.A (in the API) What about other countries?Cannot Create Sales user name with my domain
i cannot create "sales"@mydomain.com as it was previously created under a different log in and since then the old log it been deleted .. Please assist how to create "sales"@mydomain.com under new log in ...Zoho Subscriptions is now connected to 400+ web apps using Zapier!!
Zoho Subscriptions is now easier than ever to integrate, in real-time, with a variety of applications that you use at your organization. If you're not familiar with Zapier , Zapier is a web automation platform that allows businesses to connect hundreds of best-in-breed web services. Our Subscriptions app has now been integrated with Zapier to help improve the data exchange and communication between various applications and Zoho Subscriptions. You can connect Zoho Subscriptions to a lot of otherUsing Email address from contact for subscription
We have a business process that takes a Lead from CRM, converts to an Account, and then syncs over to Subscriptions as a customer. We then attempt to create a new subscription for this customer and it asks for an email address. There is only one contact with one email address, but we are not allowed to use that address for the customer because it is already in use for the contact. Is this correct? The only workaround is to update the contact with a fake email address and then use the real email addressWebhooks issues, is there documentation?
I wasn't able to find any documentation on the Webhooks for Zoho Subscriptions. I was able to figure out most of it by building a sample app to capturing the payloads. On closer inspection the payload sent via the webhook can be pulled via the V1 API using the "events" method. The main reason for using Webhooks was to capture payment exceptions and act on them. I set up a Webhook for all the payment events selected and ran some test transactions. I was only able to see the "payment success" eventsSet a default Billing Country
Another CRM integration issue. We are US-based and don't plan to be international any time soon, so we have CRM set up without a billing country. All our addresses don't specify the country for obvious reasons. Unfortunately, subscriptions requires a country and this syncs over as a blank field. Therefore, every time we do something in subscriptions we have to select "U.S.A" from the dropdown list of all countries in the world. The list isn't very intelligent so you have to type it out with the dotsChanging Subscription - Changing Tax
When changing a customer's subscription, tax can be changed/removed from the plan itself, which is great. However, when trying to change/remove tax from only an addon, /compute returns: {"code":26005,"message":"The actions is not allowed for this profile as there are no changes made in the plan or addons."} Changing tax on both the plan and the addon at the some time works, but not for an addon by itself.Merging two user accounts
I have an existing CRM account. A supplier has recently added me to their Bug Tracker account and I now have two user IDs. Is it possible to merge these IDs?Can't receive Confirmation email for Primary address change
Hi, I'm trying to change the confirmation email for one of my Zoho accounts so I can move that email address to my other Zoho account. In the Profile section I have added a new email address (yahoo) and clicked 'Make it Primary'. I've then asked for the confirmation email to be sent to the yahoo account but the email is not sent, or at least it doesn't appear in the yahoo mailbox. I've been waiting 30 minutes for it. Any ideas? WilliamIs the Sales Person list available for editing
When I create a subscription and assign a Sales Person, is this data stored anywhere in list form that I can edit/update? Can we report on transactions using this field? It's very important that we have sales by salesperson in order to calculate commissions. Is there some report I'm missing? Thank you, Lundie PinnerForte Payment Gateway
Hi, Can someone tell me more about the integration of Zoho and Forte? What would be the benefit of using Zoho and not only signing up with Forte? It seems like Forte can do everything I would need, however there would be the benefit of having Zoho books and being about to cancel my current bookkeeping account. Also, does anyone know about the monthly pricing of paying for your payment gateway when integrating with Zoho? For Forte, it seems like a merchant account on it's own is $24.95 a month (plusApply prepayments / positive balances to renewals/upgrades.
I guess this should be regarded as a future request, unless it is already possible without my knowledge. We have a few customers paying larger prepayments, typically equivalent to 6 or more months of subscription. We still have them on a monthly plan. The way it works now, the customers CC is still charged monthly even if the customer have unused prepayments/positive balances. I would like that if they have "unused prepayments", the new subscription charge is applied to this prepayment, and no newSubscriptions API - Compute
When trying to POST to "https://subscriptions.zoho.com/api/v1/subscriptions/compute", I get "{"code":1000,"message":"Internal Error"}" as the response. I've double checked all my code to make sure that I'm POSTing identical data compared to "https://subscriptions.zoho.com/app", but it doesn't seem to work for me still. Any idea how I can get this to work, or, could ZOHO developers add a compute section to the API so that we don't have to do all the prorata calculations manually? Thanks, EdwardCustomer Portal
Will the customer have access to manage their subscription (upgrade, cancel, etc.) or order addons through the Zoho Books customer portal or some other method? Bruce Letterle Red Lab MediaApplying Open Credits to Subscription Creation and Updates
Hi folks, Managing Credits can be tricky and involves lot of follow ups from the customers. But, now handling Credit Notes will never be the same again because we have come out with an update. In the past, open credits ( credit notes that have some balance),were applied only during subscription renewal. On the request of few our customers,we have enabled the option to apply these open credits during subscription creation and update as well. Now you can find the open credits getting applied to newWildcards in API ?
I need to list all "Addon" which are subscribed to. I can get this one by one by using GET /subscriptions/{subscription_id} But I need to list all the addons for all the subscription_id's. Is is possible to use som kind of wildcard for the {subscription_id} ? I guess this is the only way for me to get such an updated list of "active" addons?Tax by State / Customer
Hi is it possible to associate a tax to only a customer when making the subscription? For example some states that you have a presence on require you to collect a tax, but only from customers that reside on that state. So when making the subscription can I add in the plan_code and tax_id to the subscription even if that tax is not part of the plan? I do not want to apply the tax to everyone in the plan only to certain customers. How does this work?Getting empty payloads posted from webhook
I've setup a webhook to get events of Zoho Subscriptions, but it's not working very well. The hooks doesn't always get called, and when it does, the payload is empty. The operations that I'm attempting are to cancel a subscription and inactivate a user. See this request bin for examples of the empty payload. What can I do to get the events to fire, and the payload provided?CRM and Subscriptions
If Subscriptions syncs contacts with Books, how does this affect my CRM sync to Books? There is a requirement for the CRM->Books integration to make sure I put contacts in CRM first or they will duplicate. Bruce Letterle Red Lab MediaPayment gateways supported by Zoho Subscriptions
The payment gateways currently supported by Zoho Subscriptions are Payflow Pro, Payments Pro, Authorize.Net and Stripe Connect. This list is very US centric. Is ZS likely to support 2checkout, Telr or any other payment gateway which remits to the UAE or India? If so, what is the timeline. Can we temporarily start with Stripe (we have a US account but prefer not to use it) and switch over to another payment gateway (in India, UAE) once supported by ZS? thanks.Multiple recipients to receive payment notification
When a customer paid, is it possible to setup multiple recipients to receive payment notification? ThanksUPDATE: Scheduled Maintenance planned for 9th May 2015
Dear Zoho Subscriptions users, We have planned for a scheduled maintenance on 9th May 2015 (Saturday) between 00:00AM - 00:30AM (PST). There might be a few intermittent connection issues during this period. We apologize for any inconvenience that may be caused due to this. Regards SherryThis transaction cannot be processed due to an invalid merchant configuration.
I have put in the Paypal details but get the above message. I need help.Possible to duplicate the setup from our LIVE organization, to our TEST organization?
Is this possible? Usefull in our testing to make sure we have identical setup.Create Subscription Failing and Test Payment Gateway
A few things does anyone know what the value should be for the test payment gateway payment_gateway as well as can I use my paypal sandbox info in the paypal gateways? Also when I try to create a new subscription I keep getting a 400 bad request response and cannot figure out why. The JSon I'm passing is below as I'm assuming that is the issue because I can make other API calls without issue. It seems to be an issue with the card info because if I set auto_collect false and pass everything else belowIntroducing Zoho Expense: Effortless Expense Reporting!
Hi, We're pleased to announce a new addition to the Zoho Finance suite, Zoho Expense. Zoho Expense is an expense reporting software that automates expense recording for businesses. Users can upload receipts and expenses are automatically created with all the major details from the receipt. Users can also connect their credit cards to automatically import transactions and convert them into expenses. Users can simply group together a bunch of expenses and submit an expense report. With a instantInvoice Template, Renaming of Terms do not show in Subscription invoice, but do in Books
- I have changed the Name of the standard payment term "Net 0" to "A réception" (French invoices). - I have used the Invoice template "Standard European" - In the invoice, for Terms, it show up "Due on Receipt" on invoices generated in ZSubscription, HOWEVER when creating invoice for same customer in ZBooks, for Terms, it show up "A réception" (which is what I want and expect) Any reason why the invoice are generated differently if generated from ZSubscriptions vs ZBooks?A Better Way To Share Ideas!
We’re launching the Feedback Forum for our customers. This is 'THE' place where you can add everything you’d like to see in Zoho Subscriptions. If you don't find the specific feature you need, simply add it so others can also vote for it. While we cannot promise a ‘release date’ for each of your feature requests, we definitely want to know what would help you run your business better. We will update feature requests that we're working on and by participating in the forums, you'll remain updatedOffline Payments
Can offline payments be a payment option for new subscribers? Many businesses prefer to pay by check. Bruce Letterle Red Lab MediaHosted Pages and Addons
Is there a way to have a client select a plan and also one or more addons and then take them to checkout? Bruce Letterle Red Lab MediaInvoice and Credit Note Template Preferences
There should be a checkbox for turning on/off the Notes and Terms & Conditions section for the Invoice and Credit Note Templates.Email Notifications Templates - Add options for custom fields in the customer profile
When clicking the Insert Placeholder drop-down in an email notification template, it would be nice to show/make available custom fields that are associated with the customer profile.Tax in One-Time Addons
Just wanted to point out a problem that I have run across. When adding a one time addon to an existing subscription, when the unit price is changed from the default value, the tax amount shown does not update to reflect this new value. When the addon is saved, tax is calculated and invoiced properly, it's just not displayed properly on the screen when adding the addon(s). EdwardExport Data
Hi, I am currently using a Test Organisation to see if Zoho Subscriptions fulfills our needs. However, I see no way to export such subscription data as would be needed to fulfill orders (e.g. to send distribution lists to our magazine distributors). I think really to do this you need to provide an export builder type feature. E.g. I can choose which fields to export. For instance, I would need a CSV export of all subscriptions with the following information: - Quantity - Contact Person - CompanyTaxamo Integration for EU sales
Hi, Are there any plans for direct integration with Taxamo? Right now dealing with EU regulations are so complex that they pretty much require the sue of taxman to ensure compliance. Direct built-in integration would be ideal. ThanksIntegration questions
Hi, I am trying to build some test pages to integrate ZOHO subscriptions with my web site. Your API examples appear to be in Linux command line mode. I have tried to get this to work with Curl in php, but I am just getting an error. Do you have any example of how to use PHP to access your subscription API? For example, how would one make a call to retrieve a subscription? Also, I have a question related to the customer invoices. I can view nicely formatted invoices for a subscription via the controlVariable Subscriptions
I am considering using zoho subscriptions but I need a solution that allows me to have add ons that vary in price for example - number of emails sent and we need to add a number of units variable to the subscription on a monthly basis. Can you achieve this with Api? Or if this is possible without using API can you please direct me to instructions on how to set up please?Next Page
Access your files securely from anywhere
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Bigin?
Announcements
Upcoming Domain Change for the Hosted Payment Pages
The hosted payment pages' default domain will be changed from billing.zoho.com/hostedpages to billing.zohosecure.com/hostedpages for API users and billing.zohosecure.com/subscribe for public pages respectively. Starting from the first week of December,What's New in Zoho Billing - November 2024
Hello everyone, This month's what's new brings a bunch of new updates to Zoho Billing to improve your overall billing experience, ranging from Klarna payment method support to associating branch-specific logos. We have also launched our very own paymentAuthorize.Net Update: Disable Transaction IP Velocity Filter to Avoid Payment Failures
Hello users, We’re updating the Authorize.Net integration in Zoho Billing on November 20, 2024. This update may cause payment failures in your recurring transactions if the Transaction IP velocity filter is active. What You Need to Know About the TransactionUpcoming Domain Change for the Hosted Payment Pages
The hosted payment pages' default domain will be changed from billing.zoho.com/hostedpages to billing.zohosecure.com/hostedpages for API users and billing.zohosecure.com/subscribe for public pages respectively. Starting from 21st October, your customersCustomer Portal will soon be hosted on a new domain
Dear users, We're changing the Customer Portal's default domain from billing.zoho.com/portal to billing.zohosecure.com/portal for security reasons. Starting from 5 June 2024, your customers who are using the Customer Portal will automatically be redirected
Most Discussed Topics
How to update the Status in a custom module?
Hi, I have a custom module "cm_payment_registry" in Billing, I am trying to change the status which is "Draft" with: array = {"custom_status":"Approved"}; zoho.billing.update("cm_payment_registry",organization.get("organization_id"), XXXXXXXXXXXXXX, array,"connectionname");What's New in Zoho Billing - November 2024
Hello everyone, This month's what's new brings a bunch of new updates to Zoho Billing to improve your overall billing experience, ranging from Klarna payment method support to associating branch-specific logos. We have also launched our very own payment
Zoho Developer Community
Zoho DataPrep Resources
Zoho Subscriptions Resources
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
ご検討中の方
Zoho Sprints Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho Books Resources
Zoho Projects Resources
Qntrl Resources
Zoho CRM Plus Resources
Zoho Campaigns Resources
Migrate to Show’s New Community
A place to share, discuss and stay updated about everything relating to Zoho Show presentations.
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Design. Discuss. Deliver.
Zoho Show Resources
Zoho Creator Resources
Nederlandse Hulpbronnen
Zoho Inventory Resources
Zoho CRM Resources
Sticky Posts
Zoho Billing will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanIntroducing Invoice Consolidation for Offline Subscriptions
Hello Folks, Glad to announce the feature of Invoice Consolidation for Offline Subscriptions. If you are having multiple subscriptions for your customers, now, you can send a single consolidated invoice for all the Offline Subscriptions that are getting renewed on the same date. Advantage? Customers will be receiving single invoice instead of multiple invoices upon renewal. Also reduces your efforts in follow-up with your customers for payment collections. For Example: If Customer has SubscriptionWhat's New in Zoho Billing - February 2024
Hello everyone, We are excited to share the first set of updates for Zoho Billing in 2024. Read along to know more about a wide range of updates, from the Aging Summary in customer statements to Apple Pay support in Stripe. One-Time Invoice with PlansZoho Finance Workshop 2023 is coming to the USA. Get exclusive training on Zoho Finance apps, one-on-ones, and more.
Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,Tip #4 : Refer and Earn Workflow system for your Subscription Business
Hello everyone, We've been coming up with a tip every week to address specific business scenarios which can be implemented for your business. In continuation to the previous post, this week we will be seeing about how you can implement the Refer and Earn Workflow system to acquire more customers. Why are Referrals important? Customer Acquisition is crucial for any business to sustain itself in a constantly evolving market. It involves persuading new consumers to purchase your products. Customers
Top Contributors
Dwaipayan Bose
Erwin Ried
Hari | Zoho Billing
matt
Alwin