Testing Zoho Subscriptions
I am comparing ZOHO with Chargebee and CheddarGetter to determine which subscription payment system to use for a commercial web site. I have found that there are a few thing about ZOHO I don't understand (questions below). Can you help? 1) We have a web site with thousands of users with existing unique usernames. We would like to use our existing usernames as the identifier for customers on ZOHO subscriptions. But it looks like customer_id's are generated by your server and cannot be set with ourOne-Time Addon
Is there any way I can add a one-time addon while creating a subscription? Currently I only see a way to add a recurring addon. If I have to add the one-time addon seprarately, the customer will get multiple invoices, which is lame. Example: We are an ISP and when we have a new customer, we need to be able to add a one-time Installtion fee, one-time Activation fee, and sometimes other one-time items as well. Any way I can do it all at once? If not, this should definitely be a feature that gets added.Taxes
How can I have taxes automatically added to new subscriptions? I can't even find an option for tax anywhere in the options. Thanks, EdwardPossibility to se all customers on same Subscription Plan
We need the ability to see/list all the customers subscribing to a Plan. This could be achieved by: a) In Reports - Subscription Details: Make it possible to sort order by "Plan name" or b) In Reports - Active Customers: Make the "Plan name" clickable, and then list all the customers on this Plan Is this possible, or are there any other way I can easily list all customers subscribing to a specific plan?One-time Add-On
I have set up a one-time add-on, allowed for all plans. Typically to be used for sign-up fee. It does not show up when I am making a new subscription. Only the recurring add-on show up. Any experience/feedback on this. Thank you,How to delete users from free subscription - to upgrade to paid subscription
While trying Zoho I created several users. I want to upgrade to a paid subscription but with less users. How can this be done?Introducing Zoho Subscriptions: everything you need to run your subscription-based business.
It's official! Zoho Subscriptions is now available and is here to fulfill your recurring billing and subscription management needs. We've just made an announcement to the world and you can read all about it here. We are open for discussions, questions and suggestions. Please do drop in a line, we can't wait to interact with you! Here are few other ways to reach us. Call us at +1888 900 9646 or email us at support@zohosubscriptions.com.Webinar - Join us for a quick tour of Zoho Subscriptions!
Join one of our live webinars held every alternate Wednesdays at 11 AM PST to get an overview of Zoho Subscriptions. You learn how to 1. create pricing plans 2. add customer details and subscribe them to your plans 3. automatically bill and charge your customers on a recurring basis 4. instantly connect to Zoho Books, accounting software to organize your business finances and do much more. You can sign up for a free session here.How do I mail invoices?
Hello, I went into a test account for Zoho Subscriptions and saw my invoices. Is there functionality, like in Zoho Invoice, where I can view and print all open invoices? I run a subscription business, but 90% of my invoices get mailed out. How would I do this in the Zoho Subscriptions software?
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Announcements
Upcoming Domain Change for the Hosted Payment Pages
The hosted payment pages' default domain will be changed from billing.zoho.com/hostedpages to billing.zohosecure.com/hostedpages for API users and billing.zohosecure.com/subscribe for public pages respectively. Starting from the first week of December,What's New in Zoho Billing - November 2024
Hello everyone, This month's what's new brings a bunch of new updates to Zoho Billing to improve your overall billing experience, ranging from Klarna payment method support to associating branch-specific logos. We have also launched our very own paymentAuthorize.Net Update: Disable Transaction IP Velocity Filter to Avoid Payment Failures
Hello users, We’re updating the Authorize.Net integration in Zoho Billing on November 20, 2024. This update may cause payment failures in your recurring transactions if the Transaction IP velocity filter is active. What You Need to Know About the TransactionUpcoming Domain Change for the Hosted Payment Pages
The hosted payment pages' default domain will be changed from billing.zoho.com/hostedpages to billing.zohosecure.com/hostedpages for API users and billing.zohosecure.com/subscribe for public pages respectively. Starting from 21st October, your customersCustomer Portal will soon be hosted on a new domain
Dear users, We're changing the Customer Portal's default domain from billing.zoho.com/portal to billing.zohosecure.com/portal for security reasons. Starting from 5 June 2024, your customers who are using the Customer Portal will automatically be redirected
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How to update the Status in a custom module?
Hi, I have a custom module "cm_payment_registry" in Billing, I am trying to change the status which is "Draft" with: array = {"custom_status":"Approved"}; zoho.billing.update("cm_payment_registry",organization.get("organization_id"), XXXXXXXXXXXXXX, array,"connectionname");What's New in Zoho Billing - November 2024
Hello everyone, This month's what's new brings a bunch of new updates to Zoho Billing to improve your overall billing experience, ranging from Klarna payment method support to associating branch-specific logos. We have also launched our very own payment
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Sticky Posts
Zoho Billing will discontinue support for older browser versions soon
Hello users, Starting from May 15, 2024, Zoho Billing will no longer support the following browser versions: Browsers Version Restrictions Firefox Browser Versions older than 100 Google Chrome Versions older than 100 Microsoft Edge Versions older thanIntroducing Invoice Consolidation for Offline Subscriptions
Hello Folks, Glad to announce the feature of Invoice Consolidation for Offline Subscriptions. If you are having multiple subscriptions for your customers, now, you can send a single consolidated invoice for all the Offline Subscriptions that are getting renewed on the same date. Advantage? Customers will be receiving single invoice instead of multiple invoices upon renewal. Also reduces your efforts in follow-up with your customers for payment collections. For Example: If Customer has SubscriptionWhat's New in Zoho Billing - February 2024
Hello everyone, We are excited to share the first set of updates for Zoho Billing in 2024. Read along to know more about a wide range of updates, from the Aging Summary in customer statements to Apple Pay support in Stripe. One-Time Invoice with PlansZoho Finance Workshop 2023 is coming to the USA. Get exclusive training on Zoho Finance apps, one-on-ones, and more.
Hello all, We'd like to invite you to our biggest Zoho Finance workshop in the United States. After a brief break, we are excited to be back. This year, we're bringing together our customers and community members for two days of curated hands-on sessions,Tip #4 : Refer and Earn Workflow system for your Subscription Business
Hello everyone, We've been coming up with a tip every week to address specific business scenarios which can be implemented for your business. In continuation to the previous post, this week we will be seeing about how you can implement the Refer and Earn Workflow system to acquire more customers. Why are Referrals important? Customer Acquisition is crucial for any business to sustain itself in a constantly evolving market. It involves persuading new consumers to purchase your products. Customers
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