Custom Functions for Appointment Reminders
Dear Zoho Bookings Support Team, I'm writing to request a new feature that would significantly enhance the automation capabilities of Zoho Bookings: the ability to create custom functions for appointment reminders. Current Functionality: Zoho Bookings
Feature Request: Enhanced Booking Statuses & API Functionality
Dear Zoho Bookings Support Team, We're reaching out to request two improvements to Zoho Bookings' management system: 1. Expanded Booking Statuses: Currently, Zoho Bookings offers limited booking statuses (completed, canceled, no-show) which restricts
Zoho Bookings - Reserve with Google
Does Zoho Bookings plan to to integrate with Reserve with Google?
Export Options
Hi, In calendar, List view, there is an option to show or hide fields, and we export this view daily, and use it to create a Gantt type chart for the days bookings. It would be SUPER helpful (and time saving) to be able to export the Notes and or Custom
Improve UX and UI of booking interface
What's the goal of a Booking tools if not create a high incentive to books meetings? Zoho Bookings works fine on the backend but offers a relatively poor user experience for the visitor. Yes, it includes several options but it falls behind when in comes
Blocking / black listing customers
Hi, We have a situation, we observed that certain customers are blocking multiple appointments with our advsiors but not showing up. Some of these are repeat offenders. This leads to those service hours getting blocked and not available for genuine customers.
Resource booking start time for the next day changes every 15 minutes?
I have a workspace setup with 1 resource and one "service" created. I have the Minimum Booking Notice set to 1 day (24 hours). When I access the form at 4:01 PM, all of the start times for the next day start at 4:15PM, 5:15PM, 6:15PM etc.. When I access
Pre-selected Options for Checkbox and Radio Button Fields in Booking Forms
Dear Zoho Bookings Support Team, We'd like to request a new feature for Zoho Bookings that would enhance the flexibility and usability of booking forms: the ability to pre-select options within checkbox and radio button fields. Current Functionality:
Staff notification emails sent using buffer time
I noticed that staff notification emails have been sent and arrive at the wrong time. For example, I have notifications set for 1 day, 2 hours, and 30 minutes prior to an event. They were arriving 30 minutes or 1 hour earlier than they should have. I
Adding Taxes to paid consultations in Zoho Bookings
I created a 'paid' consultation under Zoho Booking and integrated it with payment gateways for online/instant payment before a booking is done. How can I add 'taxes' to the price of consultation? I can add taxes to other Zoho apps (liks Books, Checkout,
Restricting and authorizing contacts from zoho crm
I want to authorize a contact from Zoho CRM to Zoho Bookings - like lets say if he/she tries to book a meeting room through Bookings, the system should check for which city is he added as a contact in CRM and should only allow to book for the same and
Does the functionality exist to review and approve a booking request before it is confirmed?
Hi All, To my knowledge if a staff member is available at the desired time a customer chooses, a meeting is confirmed automatically and scheduled in the staff member's calendar. Does the functionality exist whereby once the booking request is submitted
Modify Booking Domain (Subdomain part) - Is it Possible?
It is possible to customize the booking URL after the slash, but is it possible to change the subdomain part? For example, a booking URL like this: https://compa-compltd.zohobookings.com/#/ Is it possible to change the 'compa-compltd' portion to something
Modifying iframe data of Zoho booking iframe
Hello, I have integrated a Zoho Bookings embedded iframe into my website. Currently, I am pre-filling the booking form with default values as part of our process flow. However, I want to ensure that if an input field is already populated with a default
Issues with Calendar .ics Files Attached in Customer Email Notifications
Hello, Thank you for recently adding .ics files as attachments in confirmation emails generated by Zoho Bookings; however, it seems that there are some issues with the new feature, particularly in the email notifications sent to customers: If a booking
Zoho Bookings and cancellations/reschedules
Hi, I noticed that when someone books, they can reschedule/cancel; on the booking page that pops up and the option is in the upper right-hand corner. Is there a way for this option to also be available in the email that the client receives?
Zoho Bookings events have no notification in Calendar
Hello, I am currently using Zoho Bookings to allow access to an appointment scheduler. The issue is that the events that it creates on my Zoho Calendar are not giving me notifications. Is there a setting in Bookings to have it create the event with notifications
Tip #3: How to change your booking page language
Displaying your booking page in your target audience's language can greatly increase customer satisfaction. By speaking their language, you will help customers feel more comfortable scheduling with you and create a stronger connection with them. Let's
Receipting / Invoicing for paid event bookings
Whilst it is great to e able to charge for events managed through Zoho BOOKINGS, the accountability of payments is rather lacking or am I missing something? I would be interested to know how others have manged to send their registrants to paid events a receipt or invoice (showing the amount paid) for events booked and paid for through Zoho BOOKINGS.
Formatting the Embedded Widget with Own CSS
I love the flexibility of customizing the colors of the booking page / widget. It works perfect for embedding the widget into my appointment page. However, things start to hurt when clients proceed to booking. My website is dark and purple and so is the widget. They click on the Book button and a bright white box pops out, looking so out of context. Is there a way to force my CSS code or file to format those pop-ups?
reCAPTCHA
Is the Bookings form protected by reCAPTCHA, or some mechanism to ensure submission of the appointment request form is made by a human vs. bot?
Zoho Please change your ways
I started using Your new Zoho bookings in earnest 3 days ago. What a mistake. Once again, everything is backwards and upside down. I had to spend 5 hours testing how the thing works in order for me to understand how to acutally use it. When i started using google calendar years ago. it took seconds to figure out how it works. Why is that. bc they put everything in places where it makes sense. Today, I needed to add an appointment as well as a time off. Stupid me i added the time off first,
Ability to modify what displays in calendar invite?
I am a long time calendly user and want to make the switch to bookings. I understand that there is not currently a meets/hangouts integration, is one on the roadmap? Is there anyway I can modify the calendar invite to include the meet link? I can add it to the emails no problem, but I would also like it to display on their calendar. Is there some work around I can do to get it on the calendar? Also am I able to modify the calendar event title?
Tip #18: Organize a group workshop in a few steps
It's the season for workshops—they're everywhere, catering to diverse interests and needs. Whether for more professional goals like leadership development or creative endeavors like painting, there's an abundance of workshops offered every day. A scheduler
Zoho Bookings Multiple Calendars per Staff Member
We have multiple brands and each staff has a calendar for each brand. Can a staff member have multiple calendars synced in Zoho Bookings?
Export as cvs, Tidy up data errors using Excel then re-upload corrected Customer List back into Bookings?
Hi, I have downloaded csv file of nearly 3000 customer contact details, and have the following issues. Names are not always Proper Capitalised? Phone format are not consistant, eg some has 440 some 44 and some 07. And out of the 3000, only 29 duplicate
Adding Zoho Bookings to Campaigns and CRM
Hi, I want to be able add people who have booked a meeting to a list in campaigns, so I can add a tag or fill a field in Zoho campaigns. Is this possible? Thanks, Lydia
Google Ads and Zoho Bookings - Can we set a meeting booking as a conversion?
With Calendly it's possible to set a booking as a conversion within Google Ads. Is there any way to do this with Bookings? or would we have to via Workload API or can we add UTM tracking somehow? Thanks!
How to remove "Powered by Zoho Bookings" text from footer?
Is there a hidden setting to remove the "Powered by Zoho Bookings" text from the page footer? For a paid product like Zoho Bookings I strongly believe it should be possible to conceal this text.
double reservation
Hi, I would like to be able to make an unlimited number of reservations under one account, even for the same date and time. Is there any way to do this?
Resource Booking - Different Time, Different Price
Hi there, In Zoho Bookings, there is an option for us to set up resources (in my case it's venue) bookings. However, I need the price of the venues to be different according to the time of the day. For example, I have a sports arena. in the morning, it would be the normal price. In the afternoon, it will a little bit cheaper, and in the evening until closing, it will be more expensive. Do you currently have this function? Or, if you don't, do you have a workaround? By the way, for resource booking,
Tip #4 - Avoid no-shows by setting reminders
Do your customers book appointments with you but don't show up? This is a common problem that businesses face, as it can be difficult to predict customer behavior. There is a possibility that they don't remember booking with you. One way to combat this
Can I reorder how the staff are displayed on the booking page?
As the title suggests, can I change this? Either reorder manually reoreded to my preference, or automatically (a-z, z-a etc.)
Announcement: Set permissions for your staff
Hello Bookings Community, We are pleased to announce a new feature in our Bookings scheduler, Roles and Permissions. This powerful addition allows you to define permissions for your staff members, ensuring overall privacy. Establishing permissions for
Ability to "Add Additional Guest" to Bookings
When using other calendar booking services such as Calendly, there is an option to "Add Additional Guest" to a booking. For example, imagine User A is making a booking on my company's booking calendar and would like to invite their spouse (User B) to
Introducing Appointment Title Customization
Hi all, We're delighted to announce an exciting feature, Appointment Title Customization, which you can use to personalize your appointment title according to your business's specific needs and preferences. An appointment title provides a glimpse of the
Booking outside of scheduled availability
Is there a way for staff (such as the secretary) to book appointments outside of the scheduled availability? Right now to do this special hours must be set each time. There should be a quicker way. Am I missing something?
Tracking on Zoho Booking
Hi We want to use Zoho Booking for our appointment management. We're using Calendly as of now that lets us track sources of the appointments made including UTM parameters. Is there a way for us to do same with Zoho Bookings?
Custom Domain Verification with File Option
Hi - I'm trying to set up a custom domain to use with Bookings. I've found the Share Booking page and entered a Custom Domain of bookings.mydomain.com (not my actual domain, obviously!). Then - Step 1 says to add a CNAME record pointing to (in my case)
Tip #17: How to mandate partial payment for your appointments
When you require partial payments during the booking process, customers can only schedule with you after paying a certain amount in advance. This deposit acts as a commitment between both parties. Apart from that, it has many more advantages. Benefits
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