Blocking / black listing customers
Hi, We have a situation, we observed that certain customers are blocking multiple appointments with our advsiors but not showing up. Some of these are repeat offenders. This leads to those service hours getting blocked and not available for genuine customers.Cancellation waiting list - Zoho Bookings
Is it possible to have a waiting list in case I got a cancellation it can be filled automatically with people on this list?Bookings Sync with Zoho Calendar Breaks Again and Again
I have documented notes since June 2019! The sync between Bookings and Zoho Calendar continues to break at random times. We are nearly 3 years later and still have sync problems pop up randomly! As I type, it's broken again. I have been a stubborn clientResource Booking - Different Time, Different Price
Hi there, In Zoho Bookings, there is an option for us to set up resources (in my case it's venue) bookings. However, I need the price of the venues to be different according to the time of the day. For example, I have a sports arena. in the morning, it would be the normal price. In the afternoon, it will a little bit cheaper, and in the evening until closing, it will be more expensive. Do you currently have this function? Or, if you don't, do you have a workaround? By the way, for resource booking,Beauty Industry: How to design appointment scheduling sites for businesses in this industry?
Today, we have put together a guide on designing an appointment scheduling site for businesses in the beauty industry. We hope that this guide will be useful to you and do not forget to share this with anyone who you know will benefit from this. So, let us begin! If you're interested in reading more articles like these, click here. Do I need an attractive appointment scheduling site for my organization? A simple and good-looking appointment scheduling page can say a lot about your business. BeautyAdding Taxes to paid consultations in Zoho Bookings
I created a 'paid' consultation under Zoho Booking and integrated it with payment gateways for online/instant payment before a booking is done. How can I add 'taxes' to the price of consultation? I can add taxes to other Zoho apps (liks Books, Checkout,Option to block bookings from specific email address or ip adresss in zoho booking
Sometime few of our client keep booking irrelevant booking service just to resolve their queries and they keep booking it again and again whenever they have queries. Currently its disturbing our current communication process and hierarchy which we haveUnable to Create Zoho Booking via the Book Appointment API
Its giving the below error { "response": { "errormessage": "Error setting value for the variable:customer_details\n null", "status": "Error" } } Request: POST Url: https://www.zohoapis.in/bookings/v1/json/appointment attached Zoho-oauthtokenZoho Booking Page Footer
Is there any option available to add social media, like LinkedIn, on the Zoho Booking page?Add API Connections in Bookings?
Custom functions can be configured and run based on an appointment schedule, reschedule, cancellation, etc. However, is there no way to create connections with other apps in order to invoke certain APIs? This limits us to only using Deluge integrationGCLID and Zoho Bookings
Is there anyway to embed a Zoho Bookings signup on a landing page and pass the GCLID information? More specifically, can this be done using auto-tagging and not manual tagging the GCLID? I know Zappier has an integration to do this but is there a betterList Customer Appointments on a Web Page
I am trying to build a customer portal that allows a customer to show what appointments they have been to and what appointments they have in the future. It seems that there is no API's or widgets available allow me to easily get a view of what appointmentsZoho meeting integration
Hi Zoho, Zoho meeting integration is enabled in zoho bookings. I followed your tutorial and added both the tags %zohomeetinginfo% %meetinginfo% , but it is not displayed in the mails neither to staff nor customer. In zoho meeting, there is also no meeting scheduled. What else do we need to do to make this work?How to Disable current Date
If you open the booking link, the current date needs to be disabled. Is it possible to do that?Availability suddenly greyed out
A client just pointed out future bookings were greyed out. I have not touched any settings.New Feature: In-person Locations
Hello all, Greetings from Zoho Bookings team! We're glad to introduce a valuable addition to Bookings, the In-person Locations feature. With this feature, you can add physical locations to your services and efficiently manage multiple services occurringEnable current date
Hi, How to enable current date on zoho booking page?Possible to pass in the email / name / phone number as URL parameters?
As we're integrating with Zoho Creator, where the customer have already input those informationAttention: Important updates to the payment gateway integrations
Greetings from the Zoho Bookings team! We have a few important updates to the payment gateway integrations that allow you to collect online payments for your appointments. The following payment gateways will be updated, and we encourage you to make theCustom confirmation message
How can I change the message that users see after they submit the booking form? I have to confirm some details before their appointment is officially "confirmed", so I want to change it where it doesn't say their appointment is "confirmed" but ratherAdd meeting link to bookings
Is there a way to add my Zoom meeting link to booking confirmations?Allow Clients to Edit Booking Form Entries Before Meetings Start Time
Dear Zoho Bookings Support Team, We are writing to request a new feature that would enable clients to edit form entries associated with their booked meetings. Currently, once a form is submitted, clients cannot make changes without canceling and reschedulingOne standard Consultant Profile
I am new to Zoho One. I am adding Bookings, but I want to have 1 "consultant" called "Scheduling". We provide repair services and dont need my customers to try and figure out which technician they need to consult with. I am set up as the super admin andTip #13: Identify where your bookings come from with Source Tracking
Source tracking is the practice of identifying where your bookings originated. This is important, because online bookings come from a wide variety of sources like social media platforms, your website, email and ad campaigns, partner websites, organicCan't Add Zoom Phone Numbers to a Booking Consultation with Zoom Meetings Enabled
When using Zoom meetings for a booking consultation, there is no option to add call-in phone numbers in case a participant wants to call in.Zoho Bookings - Multiple Session In One Day
Hello, I'm looking to set a booking calendar up for a one off in person event that will run from 4pm to 5:30pm. Within this I'd like to have 15 minute sessions where up to 10 people can book, so 4-4:15, 4:15-4:30, 4:30-4:45, 4:45-5, 5-5:15 and 5:15-5:30.import customers
Is there a way to bulk import customers? I'm moving from Acuity and would rather not have to enter everyone manually.10 minute consults for multiple providers
Hi Everyone, I have been trying for weeks to find the right setting. I am a therapist, and we have 3 appointment lengths in our calendar: 50 minutes (which block off an actual 60 minute block), 45 minutes (blocks off an actual 45 minutes), and a freeExport Selection. Can my selections of fields exported be remembered as a Default?
Hi, I noticed today, when I go to Export a "wonderful" pop up box appears! That will help me a lot! However.... All is not rosy! I have wanted to select the fields I export, INCLUDING the custom fields...and now I can...so far so good! Two things areNames in Contacts that come from Bookings (or Meetings)
I use Zoho Mail (including Contacts) as well as Bookings and Meetings. When someone books a meeting with me via Bookings, it gets put into Contacts, but what it's doing is stripping off the first part of the email the meeting requestor entered and usingRestrict Appointment Booking to Approved Clients
Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement for managing appointments within Zoho Bookings. This feature would ensure only pre-approved clients can schedule meetings. Desired Functionality: We propose the introduction ofAny way to change staff based on form answers?
As far as I can tell this isn't possible with the way Bookings is set up but I'm curious if others have found workarounds. We basically have a form that let's people say they are interested in talking about Product A, Product B, or both. We have dedicatedIssues when taking a booking backoffice admin for in person booking for a known existing customer.
We are having some problems, with back office bookings. When existing customers return in person to book, we cannot find them, MOST of the time. We search in CRM & Bookings database. Even when the dropdown list shows a name, it says it cannot find them?Zoho Bookings: How to set a limit for maximum bookings per day?
Let's say I have 1 hour slots OPEN for an entire day. What if I want all of the OPEN slots to turn OFF if/when I hit a certain number of total bookings for that day? I usually only want a total of 5 appointments to be booked but I'm not sure of the exactNew feature: Invite additional guests for your bookings
Hello everyone, Greetings from Zoho Bookings! We are happy to announce the much-awaited feature Guest Invite, which enhances your booking experience like never before. This feature allows additional participants to be invited for the bookings to makeDoes the functionality exist to review and approve a booking request before it is automatically confirmed?
Hello everyone, Does the functionality exist where once the booking request is submitted by the customer, the staff member receives the request and has the opportunity to accept or provide an alternative time proposal before the booking is confirmed backHow to integrate Zoho Bookings with Instagram
Hi everyone, I noticed that you can now integrate booking apps with Instagram so followers can book appointments with you directly. Zoho Bookings isn't on the list of supported apps, but does anyone know any work arounds for that? Thank you!Zoho booking form is not updating after changes
Hello, I'm trying to to edit form fields in my booking page (I'm admin as a user role). Every change I made (theme change, open-close registered users etc.) has been applied except form changes. I'm changing the name of the default fields, i'm lockingUse Bookings to sell in-person classes?
I have a client that sells courses on specific days, limited enrollees, students must be vetted to attend. Can Zoho Bookings be used in this capacity? Ideally the user signs up for a course via WooCommerce and this ties into Zoho Bookings, etc.Wrong Date Showing on Booking Page
Hi, wondered if anyone has any advice. I have set up a meeting with a custom date range for an in-person event (13-16th September), but on the booking page, the 12th is showing up. I have de-selected the day on availability as well as set the correctNext Page
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Attention: Scheduled Maintenance at US DC on Dec 19, 2024
Dear Bookings users, We would like to inform you that we've scheduled maintenance activity at our US data centers on Thursday, December 19th, 2024, from 5:30 PM to 5:45 PM PT. During this period, Zoho Bookings will be completely unavailable for the accountsImportant: DKIM verification needed for unauthenticated email domains
Hi all, This post is to inform users who are currently using unauthenticated email domains as their sender email for their notifications. We have mandated DKIM verification for all domains used as sender email addresses for the outgoing emails by 01-Feb-2025Introducing Appointment Title Customization
Hi all, We're delighted to announce an exciting feature, Appointment Title Customization, which you can use to personalize your appointment title according to your business's specific needs and preferences. An appointment title provides a glimpse of theNew Feature: In-person Locations
Hello all, Greetings from Zoho Bookings team! We're glad to introduce a valuable addition to Bookings, the In-person Locations feature. With this feature, you can add physical locations to your services and efficiently manage multiple services occurringAttention: Important updates to the payment gateway integrations
Greetings from the Zoho Bookings team! We have a few important updates to the payment gateway integrations that allow you to collect online payments for your appointments. The following payment gateways will be updated, and we encourage you to make the
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ZOho Booking and CRM integration.
We are using Zoho Booking wiht Zoho CRM in a custom module. Inside our module we use the option to book a meeting with the customer. This part works great we feed the field to the URL and everything work 100%. Now my issue is that I was not able to find
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Tip #17: How to mandate partial payment for your appointments
When you require partial payments during the booking process, customers can only schedule with you after paying a certain amount in advance. This deposit acts as a commitment between both parties. Apart from that, it has many more advantages. BenefitsAttention: Scheduled Maintenance at US DC on Dec 19, 2024
Dear Bookings users, We would like to inform you that we've scheduled maintenance activity at our US data centers on Thursday, December 19th, 2024, from 5:30 PM to 5:45 PM PT. During this period, Zoho Bookings will be completely unavailable for the accountsImportant: DKIM verification needed for unauthenticated email domains
Hi all, This post is to inform users who are currently using unauthenticated email domains as their sender email for their notifications. We have mandated DKIM verification for all domains used as sender email addresses for the outgoing emails by 01-Feb-2025Introducing Appointment Title Customization
Hi all, We're delighted to announce an exciting feature, Appointment Title Customization, which you can use to personalize your appointment title according to your business's specific needs and preferences. An appointment title provides a glimpse of the📣📣 Zoho Bookings - Feature Roadmap 2024
Hi Everyone, Thank you for all the support you have been showing Zoho Bookings. We had a fabulous 2023, with a bunch of new features and over 60K new users. In 2024, our prime focus will be on user experience, and we have a few vital features coming in
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