In Bookings, Can I Limit Access to Contacts Only?
We are a members-only business and would be interested in using Bookings as our scheduling app IF we could limit the ability to book an appointment to customers who are already in our (Zoho CRM) Contacts module as members or associates. Is this possZoho Bookings Consultation Description - Formatting?
Is it possible to actually format this field? I need to enter a Please Read section in the description, but it all runs together. Please see screen shot for example.Payment Configuration Error
Hi there, When I go to Integrations > Payments to try to set up a payment gateway, as soon as I select any of the options, I get a red error box which says "Something's not right on our side. Sorry about that" or "Please try again soon". This happensProduct updates: Enhanced Help widget
Hi Bookings community! We are glad to announce our improved Help widget, which aims to provide a better support experience. This update has been enhanced with the following features: Built-in screen recording Submit support request Live chat Enable editIs there a way to generate a virtual meeting for a group service in Zoho Bookings?
Are virtual meetings not supported for group services/meetings? I have integrated Zoom with one-on-one services, but I need a way to create an online group meeting. ThanksDoes bookings have a way for us to see what URL they requested the booking from?
Does bookings have a way for us to see what URL they requested the booking from? Same as titleMobile UI and Marking Bookings completed.
We have just started using Zoho bookings. I found the set up and configuration to be fairly straightforward. I have 2 issues with the system: 1) The mobile templates Its nice to be able to choose from several templates - but I cannot find a single oneImplement the ability to add multiple custom domains
Many companies use more than one domain to promote different types of products or services within their portfolio. Currently, in Zoho Bookings it is only possible to add a single custom domain. Please consider implementing the ability to add multipleAdd to Outlook Button Not Working
Hi In the confirmation email for appointments booked when a client clicks the add to outlook button instead of adding the appointment to their outlook calendar it takes them to microsoft to download outlook. I cant find any settings I need to amend toHow to record tips from customers in Bookings
I can't find a way to record tips in Bookings. How can this be done?ZOHO Bookings, change email template .
Regarding the email that it is sent to a customer, how can I edit the text. thanksBetter User/customer interface for our business.
Hi, anyone? So far, how I have set up the system works just about OK and has done so for the last few years, but we are getting some customers who seem to get confused and we agree. Can anyone guide me how to set up the following scenario or let me knowNew feature: Copy or Move services
Dear Bookings Community, We're pleased to introduce our newest feature that enables you to copy or move services. The Copy Services option allows you to create a new service by copying an existing service, while the Move Services option helps you effortlesslyhow to change description in service booking calendar
how to change description in service booking calendar. pls let me know its urgentProduct Announcement: Calendar Invites, Calendar Event Names, and Booking ID change
Dear Users 👋 , We're happy to reach out to you regarding some important product updates 😊. Calendar Invites Are clients/prospects not showing up for appointments as they should? Well, they'll now receive a calendar invite right after they book appointmentsDoes Zoho provide API to retrieved existing bookings by date range
I can't find any API to get existings appointments in API Guide https://www.zoho.com/bookings/help/api/v1/generate-accesstoken.html Can we use any API to retrieve all booked appointments in particular date range? for example all appointments in nextEnhancement: Pre-buffer
Hello Bookings Community, Greetings from the Bookings Team! We're delighted to announce one of the most-awaited features, Pre-buffer, which allows you to add buffer time before the appointment time. What is buffer time? Buffer time is additional timeWelcome to Zoho Bookings
Hello everyone! We are excited to increase our interaction with Zoho Bookings users through the Community. In case you are not aware of it, Zoho Bookings is the appointment scheduling software from Zoho. Anyone who needs to manage their schedule/calendar needs Zoho Bookings... to get their online/offline meetings booked to get registrations for their class (recurring group events to rent out an asset like meeting halls or audio equipment Some of the major features of the product are: Email andTip #15: Customize service prices for each staff member
It's common practice for a service to be priced differently based on the staff member providing it. For example, an experienced hair stylist may charge more for a haircut compared to the other stylists. This pricing strategy allows businesses to chargeZoho Bookings Group Series is BROKEN
Has anyone been able to use Zoho Bookings Group Series and use the link to access available services? I have followed every video online and guide published by Zoho and it does not work! Looking forward to hearing from the community on this.Announcing: custom color palette + free workshop
Hello everyone, We're excited to share new feature in Zoho Bookings—a color palette within booking page themes. You'll find this option under Manage Bookings > Workspaces > Booking Page Themes. You can customize the color of every element in your booking page and even alter the transparency of your background image. Please note that this is a paid feature included in the Basic and Premium plans. At the moment, it's available only under the Modern Web theme. This means you can create billions (7,Zoho Books and Booking Integration
One problem that keeps me from using Zoho Bookings is that I need it to integrate with the Services I have listed in Zoho Books. So, I would need the ability to input Zoho Books Services and mark them "available" for a Zoho Bookings client. Then, when a customer books and pays, all the accounting is automatically completed.Hyperlink Function not working in notification
Hi, a couple of days ago the function to be able to create a hyperlink in a notification in Zoho Bookings stopped working. This is something we must have. We have over 550 individual meetings (services) and the notifications need to have the booking linkFiltering changes throughout all meetings in Zoho Bookings
Is there a way to filter changes made in workspaces down to individual meetings within that workspace? We have over 500 individual meetings within our workspace so when we make master changes to the notification section or bookings form it would takeList multiple rooms on customer portal
I must be missing something but I'm trying to create resources that are bookable and available to put on my main website. Is there a good way to create multiple resources (Conference Room, Day Office 1, Day Office 2, etc.) that will also be able to connectDesign : Email notification
Hi, Zoho booking partly overwrite the html I've done. - background is not what I've set, - I've hidden some element in the mobile version, they are still there - it add a disclamer in the wrong language in the bottom - it make the main email smaller (lessHow to copy user's reservation page design to everybody?
Hi, I want all our users to have the same reservation page design. How can I do that, can't find a way? thanks!Booking a service via API independent of staff
Via interface I fetch the availability and can book regardless of which specific staff is doing the meeting. Via the app I am forced to provide an id. Which I do not want to, I just want to set a meeting for a service, and which staff is doing is notZapier Link between Bookings and Shopify
I want to add customers who book online automatically to be a Shopify Customer. Shopify requires First Name - Last Name but bookings only has Customer name which is both? Is it possible or How can I split Customer Name into First Name- Last Name? splitBookings - buffer time being ignored
Hi, Am just setting up Bookings and although I've specified a 30 minute buffer for appointments - which I'm told is saved. Bookings recognises existing meetings/appointments in my calendar but the Bookings page is showing appointment slots that ignoreHow do we move a service to different workspace in Zoho Bookings?
We have services that were created years ago in workspaces that are no longer relevant to the company structure. We need to move some services to different or new workspaces. It doesn't appear there is a way to do that but it doesn't make sense that aZoho Bookings ePHI option unavailable
Hello! While customizing my booking form in Zoho Bookings, it seems I am unable to delete preloaded fields and replace info like name, email, and contact number with fields that have the ePHI tag activated. I tried changing the field description, butInclude Address Information in CRM when Customer books appointment
I have the bookings app setup with some additional fields to capture the customer's address. I need this as we are a service company that performs service at their location. I want this information to be included in a contact record that gets createdUnable to remove PayPal from payments option
I am from Canada and setup PayPal - business. customers are unable to pay and get kicked out. trying to delete PayPal but get following message all the time i have no outstanding transactions outstanding does your PayPal payment option work in Canada.Tip #14: Add terms and conditions on the booking form
Did you know that you can add your service's terms and conditions on the booking form? The terms and conditions checkbox requires your customers to confirm that they have read and accept your company's guidelines, policies, and expectations. You can alsoWhy we cannot edit the booking page anymore ??
I am new to Zoho, and very dispointed with the booking app... I read online that you can Design Your Appointment Scheduling Website (https://help.zoho.com/portal/en/community/topic/a-simple-guide-to-designing-your-appointment-scheduling-website-on-zoho-bookings).Prefilled hidden fields in form
Can someone tell me how to set a value for a hidden field in a form? I see I can set it as mandatory or not, but that seems to be the only option - there's no place to specify the value the hidden field should have.Appointment-Type in which two consultants are required to attend
Hello from Munich! I would like to create an appointment in which two consultants are required to attend. So Zoho Bookings should only offer appointments that are free with both consultants. At Hubspot, this was no problem. How do I do this with ZohoPopulating fields in Zoho CRM
We are using Bookings together with CRM and want to collect more data from the customer and automaticlyly populate the corresponding fields in CRM. For this to happen I want to be able to link fields between booking and CRM This would save us a lott of work. JoachimTime zone issues
I have created some group bookings. Everything looks right in my calendar with the times showing our local time. All our clients are local. However the time shown on the booking page is our time here if the event was scheduled at the time in question in India.Next Page
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Announcements
Attention: Important updates to the payment gateway integrations
Greetings from the Zoho Bookings team! We have a few important updates to the payment gateway integrations that allow you to collect online payments for your appointments. The following payment gateways will be updated, and we encourage you to make theIntroducing Appointment Title Customization
Hi all, We're delighted to announce an exciting feature, Appointment Title Customization, which you can use to personalize your appointment title according to your business's specific needs and preferences. An appointment title provides a glimpse of theAttention: Scheduled Maintenance at US DC on Dec 19, 2024
Dear Bookings users, We would like to inform you that we've scheduled maintenance activity at our US data centers on Thursday, December 19th, 2024, from 5:30 PM to 5:45 PM PT. During this period, Zoho Bookings will be completely unavailable for the accountsImportant: DKIM verification needed for unauthenticated email domains
Hi all, This post is to inform users who are currently using unauthenticated email domains as their sender email for their notifications. We have mandated DKIM verification for all domains used as sender email addresses for the outgoing emails by 01-Feb-2025New Feature: In-person Locations
Hello all, Greetings from Zoho Bookings team! We're glad to introduce a valuable addition to Bookings, the In-person Locations feature. With this feature, you can add physical locations to your services and efficiently manage multiple services occurring
Most Discussed Topics
How to add a customized/dynamic Zoho Booking link in email footer?
We just installed the latest version of the Zoho Desk <=> Zoho Booking extension from the marketplace and are quite happy to see the feature where a ticket-specific appointment booking link can be inserted in a reply. Is there any way to configure thisCannot add Outlook Calendar to Zoho Bookings
Hello, When I try to add my Outlook Calendar to Zoho Bookings I get almost to the end, including accepting the permissions and authorising the Office 365 account then I get the error message "Something's not right on our side. Sorry about that. PleaseRequest : Icons/Symbols/None for Events
When creating events it's distracting that it uses the first character as an icon. It would be greate to be able to customise/brand this section as well : Example : the characters 3 and C in the coloured block looks inconsistant
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Sticky Posts
Attention: Important updates to the payment gateway integrations
Greetings from the Zoho Bookings team! We have a few important updates to the payment gateway integrations that allow you to collect online payments for your appointments. The following payment gateways will be updated, and we encourage you to make the📣📣 Zoho Bookings - Feature Roadmap 2024
Hi Everyone, Thank you for all the support you have been showing Zoho Bookings. We had a fabulous 2023, with a bunch of new features and over 60K new users. In 2024, our prime focus will be on user experience, and we have a few vital features coming inIntroducing Appointment Title Customization
Hi all, We're delighted to announce an exciting feature, Appointment Title Customization, which you can use to personalize your appointment title according to your business's specific needs and preferences. An appointment title provides a glimpse of theTip #17: How to mandate partial payment for your appointments
When you require partial payments during the booking process, customers can only schedule with you after paying a certain amount in advance. This deposit acts as a commitment between both parties. Apart from that, it has many more advantages. BenefitsAttention: Scheduled Maintenance at US DC on Dec 19, 2024
Dear Bookings users, We would like to inform you that we've scheduled maintenance activity at our US data centers on Thursday, December 19th, 2024, from 5:30 PM to 5:45 PM PT. During this period, Zoho Bookings will be completely unavailable for the accounts
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