Bookings and locations
We wish to implement bookings We are an organization with branches in 7 cities One city has 3 branches I need for our clients to be able when booking to decide the City - then if that city is the one with the 3 branches decide which branch to get thePayment Status
Hi. I´m a Consultant (Super Admin). Sometimes i have a costumers that prefer call me to schedule a service instead of to do a schedule through web bookings application, so on this cases i need to insert a schedule manually through calendar. When it occurChange staff for a booking/apointment
Hi! When many employees are in the same workspace and the customers cannot choose the employee, what are the rules for Zoho to attributing staff member? We are two in my team and I would like Zoho to attribute all apointments to me unless a customer asksbooking の顧客への自動メールの編集について
予約の顧客への自動メールが英語なので編集して日本語で送りたいのですが、どこを触ればいいでしょうか? 教えてください。Services reminder notifications for Bookings
Having difficulty disabling the Service Notifications from going into Staff's microsoft outlook calendar's. Have gone into Workspace to turn this off as well as the individual service notifications but staff are still receiving "reminder" emails. Is thereApprove or deny appointments based on criteria
Hey, community members! Have you ever wondered how to automatically approve or deny appointments? While we're still working on building that feature, we've got an alternative method to cancel appointments if they don't meet your specific criteria. LetHow to manage your schedule with a rolling availability in Zoho Bookings?
Does your calendar look like this? Barren on some days and flooded with appointments on others? One of our customers was affected by the same. He runs a photography business and opened his availability for the upcoming 8 weeks. He also preferred collectingFeeding booking form questions/answers into CRM contact
Is there a way to feed the answers to the booking form questions into fields in a CRM contact? I don't see any way to do that in Bookings directly, nor in Zoho Flow. I'm surprised this would not be possible.Double booking consultants
I've read through all the past posts that mention problems with double booking appointments. While Zoho Bookings staff have made posts announcing that the issue(s) are fixed, in 2023 it appears that they really are not fixed. We are constantly, and seeminglyCan You seperate calendars between two locations ?
Hi Is possible that calendars from two locations are not visible for each other ? I don't want to staff from one location see what second is doing ? is that something that we can do ?allow group booking for a single consultation
Hi, I have a scenario where we meet clients throughout a day in a capacity of up to 4 people. Our session is taking 30 minutes, so through a working day of 8 hours we will have 16 sessions (each can can accommodate up to 4 people). To implement thisIntegrate subscribed Webcal/iCal calendars?
Is there any way to integrate a subscribed Webcal/iCal calendar with Bookings? I subscribed to an Apple Calendar (iCloud) calendar in Zoho Calendar. When I integrate Zoho Calendar with Bookings the subscribed calendars do not show up. Is there a way toNew feature: Google Meet integration
Hello all, Get ready to experience the ultimate convenience as we proudly unveil our new integration with Google Meet! As online consultations become increasingly popular, make sure you stand out from the crowd with the unbeatable combination of GoogleIntegrate CRM + Zoho Bookings for Custom Functions without syncing contacts
We are having an issue where contacts created by zoho bookings are hiding null characters and carrying them into creator records later on. Can we disable the contact syncing from the Zoho CRM contact integration and keep the crm integration for bookingsIs there a QR Code for Zoho Bookings Link
I know there is a URL Link to a meeting and a Widget that can be embedded into a website. Is there an option to create a QR code for the link similar to Zoho Forms?What are the image size specs for Zoho Bookings?
I need to know the best image resolution sizing for customizing my booking page and each individual meeting.Appointment Status will Update Record in CRM
Hi, can someone help me? I need a function in Zoho Bookings that, whatever the appointment status is (like "completed", "rescheduled", "no show", "cancelled") it will update a field in our leads module in the CRM system. For exampled, when an appointmentApi uri authentication
What is the URL format for retrieving booking details using the HTTP module in Zoho Bookings?Creating one-time meeting links with Zoho Bookings
Want to schedule ad-hoc meetings? Want to share only a particular time slot for a meeting? Don't want clients to book with you again? Don't want to expose your total availability? And do all this without disturbing your current setup? Dive right in. We'llTip #6 - Remove sign-in and sign-up option on booking page
Having a sign-up option lets your customer register themselves while booking an appointment. This allows them to access the Bookings customer portal and view their appointment history. However, based on the business requirement, target audience, and otherAdding Appointment for Customer marks it as 'paid'
Hello, I currently have Zoho Bookings set up so that my customers can book appointments and pay now or later with the paypal integration. This is great because I can keep track of what has and hasn't been paid for by the customer. I would like to sometimesZoho Bookings integration with Google Meet guide
Zoho Bookings Zoho Bookings, at its core, is an online tool your clients can use to book appointments with you. Any service, such as a salon or clinic, requires a mutually agreed upon time with a client. Clients will be able to access this informationRemove Sign In and Sign Up links on booking page
Is there a way to remove the Sign In and Sign Up links on booking pages? There's really zero reason for them to be there and I had a client mistakenly go through the sign-up process because they thought they needed to even though they didn't. The onlyTip #5 - Offer different availability schedules for different services
Even though your availability may be 9-6, you might require dedicated time frames for different services. If you run a business with these needs, then this feature is for you. For example, let's say you run a beauty salon and you provide regular servicesQuestions to Zoho booking
Hi I am new to your Zoho One service, I want to let customers book more than 1 service. How is that doable? And how can I see at CRM if the customer has upcoming bookings? Or had any bookings? And I want to disconnect from the Zoho partner in Germany.Zoho bookings reminders and rooming system
Hey guys, just a few of the extremely important tools for businesses like mine (a medical clinic) Something is missing for appointment status : ARRIVED and IN ROOM. Many businesses need to communicate with other staff members when a client has arrivedBookings duration - days
Hi team, Is there any way to setup services/bookings that span multiple days? I am using Zoho Bookings for meeting room bookings. Clients may wish to book a room for more than one day, for up to a month. If not, is there a plan to allow services to be setup with durations of Days as well as hours and minutes? Many thanks, Anna.Feature Request: Allow Users to Edit their Own Working Hours (currently requires admin)
Right now only the admin role can edit the "Working Hours" for a user/consultant. Please allow users to edit their own schedule in the user settings page. Only users with Admin permissions have an edit button for this section.Bookings - Why am I not allowed to choose timings other than what are available default while mentioning service availability
In Bookings, when I try to create a service and mention the Service Availability - I can see timeslots that can be added are like 10:30, 11:00, 11:30. Why am I not allowed to add time as 11:25 ?Zoho bookings authentication
Hello good afternoon, I am new to zoho and I currently have a web page in which I have my zoho reservations in an inframe, which has a login with email and password. I want some guidance on how to automatically enter reservations with my website credentialsBookings - Edit customer information
It would be great if the customer information entered into Zoho Bookings could be edited if there was an error. Case: A customer created an entry, but typed the wrong email address. All notifications, updates, etc will go to nowhere because it is theZoho Bookings Integrations: See meetings in Zoho CRM
Hi, I would really appreciate a good integration between Zoho Bookings and Zoho CRM at the Account Level. I would like to see what meetings I've had with various client accounts, have the recordings available, and what representatives were invited andUnable to Create Zoho Booking via the Booking API
I'm adding the below data to post the appointment. {"ticket_number":"1139","service_id":"4158687000000807146","workspace_id":"4158687000000468026","staff_id":"4158687000000816006","customer_details":{"name":"janak new","email":"janaktest@malinator.com","phone_number":"+919876549876"}}Meetings only sync to CRM calendar for existing customers.
My Zoho Bookings calendar is integrated to sync with my Zoho CRM calender. When a new customer books their own appointment via the "booking page" link, these appointments always sync to my CRM calendar with no issues. However, when I use the Zoho BookingsExpanded Information in Export View to CSV file.
I export a csv file the days bookings into a spreadsheet, that I manipulate into a Gantt type printed page. This works quite well. It gives us automatic count of the number of tables booked, the times they are booked and therefore shows peak periods inLink Zoho Bookings event to contact in Zoho CRM
We use zoho bookings to allow our customer to set appointment with our team. In order to achieve that : - each e-mail sent to a customer has a "Set appointment" button - the link in the button is set toward the right service in Zoho Bookings and has additionnalDon't allow scheduling service on same day
Is there a way when setting up a Service for people to schedule to not allow them to schedule it for the same day, only a future date? We don't want people scheduling their meeting/service without giving us time to prepare for it.How to customize HTML email templates that impresses your audience: Part 3
Crafting Remarkable Email Templates In the first two parts of the series, we learnt to make text based edits, use variables, add logos and a lot more. Here are the links to the first and the second parts of the series if you've missed it. We did not exploitZoho Bookings Availability Updated from Google Calendar
We have Bookings integrated with our Google calendars. It appears that if an invite is not yet accepted by the user in their Google calendar Bookings does not recognize this as a booked time slot. Is there a work around for this? Obviously accepting everyHow to mark Completed before duration expires?
I have a 30-minute consultation. The meeting starts on time and finishes in 18 minutes. At that moment, I want to mark it Completed. I do not want to wait until the 30-minute duration expires to be able to mark it Completed. How do I configure BookingsNext Page
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Announcements
Attention: Important updates to the payment gateway integrations
Greetings from the Zoho Bookings team! We have a few important updates to the payment gateway integrations that allow you to collect online payments for your appointments. The following payment gateways will be updated, and we encourage you to make theIntroducing Appointment Title Customization
Hi all, We're delighted to announce an exciting feature, Appointment Title Customization, which you can use to personalize your appointment title according to your business's specific needs and preferences. An appointment title provides a glimpse of theAttention: Scheduled Maintenance at US DC on Dec 19, 2024
Dear Bookings users, We would like to inform you that we've scheduled maintenance activity at our US data centers on Thursday, December 19th, 2024, from 5:30 PM to 5:45 PM PT. During this period, Zoho Bookings will be completely unavailable for the accountsImportant: DKIM verification needed for unauthenticated email domains
Hi all, This post is to inform users who are currently using unauthenticated email domains as their sender email for their notifications. We have mandated DKIM verification for all domains used as sender email addresses for the outgoing emails by 01-Feb-2025New Feature: In-person Locations
Hello all, Greetings from Zoho Bookings team! We're glad to introduce a valuable addition to Bookings, the In-person Locations feature. With this feature, you can add physical locations to your services and efficiently manage multiple services occurring
Most Discussed Topics
How to add a customized/dynamic Zoho Booking link in email footer?
We just installed the latest version of the Zoho Desk <=> Zoho Booking extension from the marketplace and are quite happy to see the feature where a ticket-specific appointment booking link can be inserted in a reply. Is there any way to configure thisCannot add Outlook Calendar to Zoho Bookings
Hello, When I try to add my Outlook Calendar to Zoho Bookings I get almost to the end, including accepting the permissions and authorising the Office 365 account then I get the error message "Something's not right on our side. Sorry about that. PleaseRequest : Icons/Symbols/None for Events
When creating events it's distracting that it uses the first character as an icon. It would be greate to be able to customise/brand this section as well : Example : the characters 3 and C in the coloured block looks inconsistant
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Sticky Posts
Attention: Important updates to the payment gateway integrations
Greetings from the Zoho Bookings team! We have a few important updates to the payment gateway integrations that allow you to collect online payments for your appointments. The following payment gateways will be updated, and we encourage you to make the📣📣 Zoho Bookings - Feature Roadmap 2024
Hi Everyone, Thank you for all the support you have been showing Zoho Bookings. We had a fabulous 2023, with a bunch of new features and over 60K new users. In 2024, our prime focus will be on user experience, and we have a few vital features coming inIntroducing Appointment Title Customization
Hi all, We're delighted to announce an exciting feature, Appointment Title Customization, which you can use to personalize your appointment title according to your business's specific needs and preferences. An appointment title provides a glimpse of theTip #17: How to mandate partial payment for your appointments
When you require partial payments during the booking process, customers can only schedule with you after paying a certain amount in advance. This deposit acts as a commitment between both parties. Apart from that, it has many more advantages. BenefitsAttention: Scheduled Maintenance at US DC on Dec 19, 2024
Dear Bookings users, We would like to inform you that we've scheduled maintenance activity at our US data centers on Thursday, December 19th, 2024, from 5:30 PM to 5:45 PM PT. During this period, Zoho Bookings will be completely unavailable for the accounts
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