Configure separate sender email addresses for staff and customer notifications
Hello everyone! We have made an enhancement to improve your scheduling experience. You can now configure sender email addresses separately for staff and customer email notifications. It may be a good idea to CC a Super Admin on staff emails, but not onZoho Bookings - Custom Function Connection
Hi, I encountered this error message but I have no idea where I can found the connection page in Zoho Bookings. Please advice, thanks!Zoh Bookings takes 2 hours per meeting but the config has 1 hours mentioned
If I look at the consults I have chosen 1 hour. If I look in the agenda. For 1 of the agents he takes 2 hours. The other agents is ok:Which is better? Calendly vs Zoho Bookings
We will be implementing Zoho One with hopes the inter-module integrations will stream line our efforts. I have used Calendly successfully with our prior CRM and like its features and I know it integrates with Zoho. My question as follows: 1) Are thereTranslation in zoho bookings
We cant translate zoho booking emails. The general text we can change. But what about text like: ""Here a link to join the meeting online:"" and "Add to Zoho Calendar" and "Add to Google Calendar"? No professional business have mixed languages. Its lookingBookings API Fetching Availability
I'm using zoho bookings and created a 45 minute drop-in Yoga class that is every M/W/F at 9am and 2pm run by staff member John. When I send a request to fetch availability using these settings: Request URL: https://www.zohoapis.com/bookings/v1/json/availableslotsmassive problems with zoho bookings
First big issue is in zoho bookings: 1. You Write All First Character Of Every Word Large... You can do this maybe in USA, but in germany nobody do this Like This. So all german words and Fieldname/Title have large first character. This is dramatic andFree Trial
I'm using the free trial to see how it will work for me, but what I'd like to see is what's available in the free plan only. Is there a way to get out of the free trial and downgrade to a free account?Cleaning Services: Creating Amazing Appointment Scheduling Sites
In industries like the cleaning industry, it is relatively difficult to portray the quality and performance of a company through its websites. Often, many companies overlook the importance of having a very good website and appointment scheduling site, simply because this is something that is new to this industry. Therefore, in the eyes of the customer, a company who has a very attractive website and appointment scheduling site is far more likely to be trusted than one that looks lacking when comparedFailing to Book Appointments
Failing to books appointments in Zoho Bookings for at least 24hrs. The system freezes after adding all the booking information (customer, date etc.) and then trying to save the appointment.Selling tours & events
Is it possible to sell tours and events through Commerce? How to do it? I own a vineyard and nowadays we sell wines using Commerce, but are starting to sell tours/tastings also and it would be great to continue using the same tool. The scenario is: IReminder : Scheduled Maintenance in India DC on Nov 13, 2022
Dear customers, This is a gentle reminder for the maintenance that is happening on Nov 13, 2022 from 3.00 am to 3.15 am IST (Indian Standard Time). Kindly be informed and refer this post for more information. Thanks The Zoho Bookings TeamAttention: Scheduled Maintenance in IN DC on Nov 13, 2022
Dear customers, We want to make you aware that we've scheduled a maintenance activity at our IN data centers on Sunday, November 13th, 2022, from 3:00 AM to 3:15 AM IST (Indian Standard Time). During this period, Zoho Bookings will be completely unavailableCan someone book me for the whole day or book on a day without another booking?
Hi, I have 2 services - one is an online 1 hour meeting and the other is an in person 4 hour training session. Whats happening is that if there's a 1 hour meeting booked at 5pm then folks can still book a 4 hour training session starting at 10am. BecauseCreate CRM Meeting in Leads
Currently when we book an appointment through Bookings in the Zoho CRM it adds the meeting to the contact. Is there a way to have the meeting be under the lead? Most of our workflow is based off the lead. ThanksZoho Bookings Calculate Travel Times
Hi. I run a photography business that means I travel to homes to shoot photos/videos for Real Estate agents. One big reason I can't use bookings is that I need it to calculate travel time from a location and automatically block out travel time when a client books. So the client would input the address on the bookings page, and then the travel time would be marked off the calendar. This would be a useful feature for any type of services business that travels to locations when a client books.Product Updates: Navigation Menu, List View, HIPAA Support
Dear users, To enhance your experience with Zoho Bookings, we’ve made some changes to the user interface. The Navigation Menu and the Calendar List view get a fresh new look. Scroll down to take stock of what's changed. Navigation Menu You’d have feltAdhoc Meeting Ability
The business I use Bookings for is not my full-time job, so my schedule is a bit restricted. There are times that I can create an appointment that isn't in my normal hours for a client. Right now, I have to either send a Zoom separately, or go into bookings,Why have booking IDs changed overnight
Hi there - up until yesterday, I was able to specify the format of my Booking IDs - and I had them organised, with follow-on actions in CRM based on the ID. eg: But from today - this option seems to have disappeared, and all my booking IDs are now lookingCan I reuse a group booking?
Or do I have to create a new group booking every time I want to do a series?Zoho Bookings Email Customization
Hi... I want to customize the emails for each type of consultant in Zoho Bookings. Is this something that is coming? I want to be able to use rich text and other things to make the email match other emails sent out. How can this be achieved?Sync with Google Calendar not working
We've been using Zoho Bookings for months now and since last week the sync with Google Calendar stopped working entirely. We've deleted everything and re-setup the entire things countless time, no sync and no checking of availability is working anymore.Why if the booking chooses to Pay Later does the status not show as 'Payment Pending' rather than 'Upcoming?
If I make a booking for an event that has a fee but the payment option is set to be optional thus letting the person placing the booking to 'Pay Later' does the booking status not show as 'Payment Pending'? Instead, it shows as 'Upcoming'. I am unsureZoho Bookings Issues We are facing
Hi team, Here are list of issues we are facing with Zoho Bookings when migrating from other platforms. Sorry there is a lot but the bookings app need to be functional and practical for people to actually use it and not-cause MORE problems by being so basic and not customisable to each business. 1: SMS reminders for staff There should be time limits on these reminders to make them useful. EG. if a new booking comes in more than 4 hours from now we don't really need to get a reminder, however ifCan you link Z Bookings with Zoho Recruit?
I am trying to create an appointment in Zoho Recruit when the appointment is booked through Zoho Bookings. Is this possible? Thanks!customer details
When adding a booking from the back office, we can search for customers name, and that seems Ok until we get two customers with the same name. There is no way on the booking form when selecting the customer to decide which customer is which by veiwingHand off from Zoho Bookings to Zoho Subscriptions for charging
Hi there, I have a service-based business with customers booking appointment slots. I currently set the cost of all my bookings in ZHBookings to 'free' as the products people can buy may not relate to only one booking. e.g. I try to upsell customersZoho Bookings Payment Integrations / Improvments
First, I just wanted to say I love everything Zoho does and how they products are constantly improving! Zoho Bookings looks to be pretty new app? 1) Payments - There does not seem to be any payment integration to get the data to your accounting app (Books or Invoice) available? - If Owner adds an appointment for a client, there is no way for the client to Pay for the appointment from either their portal or for the Owner to take payment. I cannot see this working in any fashion for anything otherPrint Days Bookings for offline use? and please fix navigation <&> !
Hi, anyone! A questions...and request? 1) Is it possible to print out the days bookings so that staff not using computer can see what appointments we have for the day? Reports ONLY show the number of bookings, not who, when and what is booked for eachTransfer Booking Date to Custom Field in CRM
Is there a way for the booking date information to be transferred to a custom field we have in our CRM? Preferably through custom functions. I need this info: Transferred here in the CRM Leads field:Schedule a Service (Booking) from Zoho Desk and integrate
Hi, Im using Zoho Desk in Kanban View (Status Mode) and i do like it for the most part, use it everyday, but what i really need, in Status Mode, is an option, where i can see if a client has scheduled a Service or not. 1. I want to know/see what the statuscontrolling who can book
New to the zoho booking and am trying to figure out how I can control who has access to book appointments. I only want people that I have vetted to be able to have access to book. Is that possible?Zoho Bookings Not Showing Allocated Time Slots
Hi, I have a real problem at the moment with Zoho Bookings not showing any available time slots and really not sure why this is happening. Could Someone from support please investigate. I have gone through all of my settings and calendar integration and can't see what the problem is. WOuld welcome some support please. https://zoho-tony1709.zohobookings.com/#/customer/coachcurl https://zoho-tony1709.zohobookings.com/#/customer/tagb TonyZoho Bookings + "Braintree by PayPal" payment gateway
We currently use an alternative booking system but are considering Zoho Bookings. The payment gateway we currently use is "Braintree by PayPal": www.braintreepayments.com/gb Within the PayPal options in Zoho Bookings, will this gateway work, or will weIssue with iframe form for making booking in mobile view
Hello, I have an issue with an iframe form I have embedded to make appointment. On mobile it covers the full width and im not able to scroll up and down when navigating inside the iframe. Do you have any solution for this? Url to site: https://bm-health.consulting/kontakt/ ->Can't translate some strings in email - mixed language and date in english
Hello I can't find where to translate some strings in email example : Quelque chose ne va pas? Vous pouvez toujours reschedule ou cancel votre rendez-vous. reschedule/ cancel link label another example : Add to Google Calendar etc another example :Zoho Bookings creates Contact record in CRM with no phone number
Small but annoying issue. When using the built in integration between Zoho Bookings and Zoho CRM Contact The integration creates a Contact record but only populates Name and Email. It doesn't populate the Phone number field.Zoho booking resource issue
I’m feeling helpless and seeking someone help me for below issue: 1. Is it possible to publish the real time booking list, so customer can see the booking schedule online? (Just like a cinema) 2. The time slot of the resource is shared, but I hope canCustom Email Template
Is it possible to have a custom email template in Zoho Bookings? I have designed a custom template that wasn't created in Zoho and I want to use it whenever an appointment is booked. While there is an HTML option, I'm worried that the bookingID and theZoho Bookings handles repeating events from Zoho CRM terribly
I should first point out that Zoho CRM has many of it's own issues with repeating events: In Zoho CRM, when I change the time for a single event, I do have the option to have that change apply to following events as well. However this feature doesn'tNext Page
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Announcements
New Feature: In-person Locations
Hello all, Greetings from Zoho Bookings team! We're glad to introduce a valuable addition to Bookings, the In-person Locations feature. With this feature, you can add physical locations to your services and efficiently manage multiple services occurringAttention: Important updates to the payment gateway integrations
Greetings from the Zoho Bookings team! We have a few important updates to the payment gateway integrations that allow you to collect online payments for your appointments. The following payment gateways will be updated, and we encourage you to make theNew feature: Invite additional guests for your bookings
Hello everyone, Greetings from Zoho Bookings! We are happy to announce the much-awaited feature Guest Invite, which enhances your booking experience like never before. This feature allows additional participants to be invited for the bookings to makeAnnouncement: Set permissions for your staff
Hello Bookings Community, We are pleased to announce a new feature in our Bookings scheduler, Roles and Permissions. This powerful addition allows you to define permissions for your staff members, ensuring overall privacy. Establishing permissions forIntroducing Appointment Title Customization
Hi all, We're delighted to announce an exciting feature, Appointment Title Customization, which you can use to personalize your appointment title according to your business's specific needs and preferences. An appointment title provides a glimpse of the
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Sticky Posts
📣📣 Zoho Bookings - Feature Roadmap 2024
Hi Everyone, Thank you for all the support you have been showing Zoho Bookings. We had a fabulous 2023, with a bunch of new features and over 60K new users. In 2024, our prime focus will be on user experience, and we have a few vital features coming inAttention: Important updates to the payment gateway integrations
Greetings from the Zoho Bookings team! We have a few important updates to the payment gateway integrations that allow you to collect online payments for your appointments. The following payment gateways will be updated, and we encourage you to make theTip #13: Identify where your bookings come from with Source Tracking
Source tracking is the practice of identifying where your bookings originated. This is important, because online bookings come from a wide variety of sources like social media platforms, your website, email and ad campaigns, partner websites, organicNew feature: Invite additional guests for your bookings
Hello everyone, Greetings from Zoho Bookings! We are happy to announce the much-awaited feature Guest Invite, which enhances your booking experience like never before. This feature allows additional participants to be invited for the bookings to makeTip #18: Organize a group workshop in a few steps
It's the season for workshops—they're everywhere, catering to diverse interests and needs. Whether for more professional goals like leadership development or creative endeavors like painting, there's an abundance of workshops offered every day. A scheduler
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