Sync list set to daily but last retrieval was on September 26th, and the next retrieval date keeps getting pushed back
Does anyone know what could be causing this issue? There have been new contacts added to the CRM so the sync list should be updating but no new records are being added even though the sync setting is set to daily. Thanks
Tip of the week 73: How to work unsubscribes to your advantage
Picture this: you lawfully send an email campaign; you come back to measure its performance; you look at the available metrics...and you find that certain subscribers have opted-out (unsubscribed). Does unsubscribes psychologically affect you (ever so slightly)? If yes, you're definitely not alone. However, is it a major problem? Not really! Email opt-outs doesn't (majorly) affect your bottom line. If anything, it helps you create relevant content for a relatively healthy mailing list. We
Tip of the week 72- Things to remember before you plan out your re-engagement campaigns
In our last tip we discussed about the best practices for crafting the content of a re-engagement campaign. Today we will look at some of the best ways to help you strategise a re-engagement campaign. The major challenge of re-engagement campaigns is to successfully re-engage inactive or less active contacts. Sounds challenging? Well, it is a bit but definitely not impossible. Here are some of the best practices you can follow while planning to start your next re-engagement campaign. Segmentation
Why hasn't my second email in my autoresponder started sending?
I included a screenshot to show more. The second email should've started sending to contacts today at 9 AM EST but it doesn't look like any are sending. Can someone help me please?
How can I add tag to contact when subscribing contact via zoho campaigns API
When subscribing a user via Zoho campaign I want to be able to add tags to the contact (eg Free user) https://www.zoho.com/campaigns/help/developers/contact-subscribe.html Is this possible?
Campaigns - Workflow and "Push to CRM option"
Hello, I put in a workflow that goes from a signup from, to an automatic email, to an internal email. All good so far. After this, I would love to "push it to CRM". But, when I try this, I can only choose one account, while i want to put it to a specific person's account. When I try to skip this step by deleting it, (so I end on the internal notification email) I get the notion: "Please switch to multipurpose", while this is one of the End-of-workflow actions. This also happens when I try other
Tip of the week 71 - Re-engagement emails to win back your lost subscribers
In a world that's running behind many things, it is quite challenging to get your contacts' attention to read your emails. And, when someone is doing so, it is your mere responsibility as an email marketer to deliver value. While a lot of your recipients may engage with your emails, there still are a few that leave your emails unopened for months and stay dormant. Yes, we are talking about the inactive contacts. You need not fret over this but at the same time not taking any steps about your inactive
Number of contacts in list decreased and display error
There is a phenomenon that the numbers in the "Total contacts" and "List growth" graphs in the Zoho campaign list overview are different. The target list is set up with CRM and daily scheduled sync. The number of contacts in the list was drastically reduced (2550 → 711) on August 31st. There was no error in the synchronization history or operation log.
Webinar Recap 1- The key to email marketing: Subject line, content, or design?
Quite often in email marketing you must have come across situations where you looked for answers. That is when you remembered about that webinar video you had watched but forgot to save. We are happy to be bringing to our community of email marketers this webinar recap series. It is a small step to help you find all the email marketing answers that you have been looking for. We are starting off with a topic that will talk about the importance of design in email marketing. See how the success of
Zoho Campaigns: Tracking Replies
Hello, We recently sent an email campaign and had a few replies, however, we are not able to locate the replies in our email folders-including spam/junk. Where would the replies be sent to ? Thanks
Email Deliverability Tip #15: Run a holiday campaign
In the previous post, we learned techniques to craft a win-back campaign. Today we'll be focusing on best practices to run a holiday campaign. The holiday season is the most important season for a marketer. To get the best out of it, you must proactively plan your holiday campaigns and time them to perfection. Let's learn about the best practices to run a successful holiday campaign. Clean your mailing lists, authenticate your sender domain, and warm it up to achieve better email delivery. Send
Email Deliverability Tip #14: Craft a win-back campaign
In the previous post, we learned techniques to fine-tune your sending practices. Today we'll be focusing on best practices to craft a win-back campaign. Sometimes, contacts in your mailing list might become inactive due to various reasons. The presence of inactive contacts will seriously affect your mailing list in negative ways. The only way to bring inactive contacts back to an active state is by sending a win-back campaign. Here are few best practices to craft an effective win-back campaign:
Email Deliverability Tip #13: Fine-tune your sending practices
In the previous post, we learned techniques to warm up a new sender domain. Today we'll be focusing on best practices to fine-tune your sending practices. The performance of an email campaign is equally dependent on the email content and your sending practices, which means as marketers we must regularly analyze these and correct them to improve things. Here are a few best practices that you need to follow to improve your sending practices: Send a welcome message series after a contact signs up.
Email Deliverability Tip #4: Crafting email content
In the previous post, we learned about crafting the preheader. Today we'll be learning about the best practices for crafting the email content. As marketers, we know that our contacts will never prefer receiving generic emails that are irrelevant to their needs and interests. The content we offer will determine the success of our campaign and help us build a strong customer base. Let's look at some best practices for crafting email content. Include your company logo and address as header and
Email Deliverability Tip #12: Warm-up a new sender domain
In the previous post, we learned techniques to improve open and click rates. Today we'll be focusing on best practices to warm-up a new sender domain. When you decide to use a new sender domain to send emails, you should ensure that you warm-up the sender domain before sending your regular email volume. If you send a huge volume of email without warming up the sender domain, you will face delivery issues. Here are some best practices to warm-up your sender domain: Ensure that you use a business
Email Deliverability Tip#11: Improve open and click rates
In the last post, we learned techniques to improve email engagement. Today we'll be focusing on practices to improve open and click rates. Your email open rate is the metric of emails opened compared to how many were delivered, while the click rate is a metric that tells you how many delivered emails registered at least one click. Open rate and click rates are key factors to measure email engagement and conversion. Healthy open and click rates indicate that your contacts regularly engage with
Email Deliverability Tip #10: Improve email engagement
In yesterday's post, we learned techniques to avoid complaints. Today we'll be focusing on practices to improve email engagement. We all know that email engagement is the cornerstone of email marketing. Mailbox providers have started considering email engagement as the primary factor in making major inbox decisions. It's time we align our marketing strategies accordingly to achieve better inbox placement. Here are few best practices to improve email engagement: Craft emails with an attractive template,
Email Deliverability Tip #6: Avoid getting marked as spam
In the previous post, we learned about the importance of domain authentication. Today we'll be learning best practices to avoid getting marked as spam. Ever wondered why your emails are marked as spam even though you stuck to your regular sending practices? Your emails could be marked as spam for reasons including offering irrelevant content, employing poor sending practices, or experiencing technical issues in the receiving server. While crafting your email content and sending your emails, you
Dynamic Content
I would like some help with using dynamic content please, how to fill in the 'if' and 'else' fields etc... Also, does the dynamic content work in test emails? Any help would be very much appreciated!
Email Deliverability Tip #9: Avoid complaints
In the previous post, we learned techniques to avoid unsubscribes. Today we'll be focusing on practices to avoid receiving complaints. Your contacts submit a complaint when you send email without their consent, when you bombard their inbox with your emails, or when they keep receiving irrelevant content. You can avoid complaints by following these practices: Get the consent of your contacts before sending them emails. Ensure that you're not flooding your contact's inboxes with emails. Provide the
Email Deliverability Tip #8: Avoid unsubscribes
In the last post, we learned techniques to avoid email bounce. Today we'll be learning the best practices to avoid unsubscribes. Your contacts will unsubscribe either if they are not offered relevant content or if they are irked by your sending practices. You can implement the following strategies to keep your contacts engaged and reduce unsubscribes: Offer content that is relevant to your contact's needs and interests. Maintain a consistent email volume and email frequency. Don't bombard recipients
Email Deliverability Tip #5: Authenticate your sender domain
In yesterday's post, we learned about crafting the email content. Today we'll be learning about best practices when implementing domain authentication. Domain authentication is the process of implementing validation mechanisms that protect mail boxes from malicious attacks. These validation mechanisms verify an email right from its point of origin and ensure that the email message is not tampered with. Implementing these authentication mechanisms not only safeguards your emails, but also earns
Email Deliverability Tip #7: Avoid bounce
In the last post, we learned techniques to avoid spam. Today we'll be learning best practices to avoid email bounce. Bounce occurs when sent emails cannot be delivered. This will happen when you have invalid email addresses in your mailing list and when the receiving server considers your email content or your sending practice to be suspicious. Here are few best practices you can follow to avoid email bounces: Use the double opt-in technique to prevent the entry of invalid email addresses into
LinkedIn Campaigns in Zoho
Hello, I've integrated LinkedIn with Zoho Campaigns. I see that I can create a post on LinkedIn from Zoho. But how I can see already existing LinkedIn campaigns? I have a LinkedIn ad campaign, which I would like to see in Zoho (results etc.). Is it possible? Regards, PJ
Email Deliverability Tip #2: Make a great first impression with your subject line
In yesterday's post, we learned about techniques to grow and maintain a mailing list. Today we'll learn about how your subject line can make an impact on conversions. The subject line is one of the few things a recipient notices before opening an email. A good, compelling subject line is the gateway to achieving better open and click rates. Here are few best practices you can follow while crafting a subject line: Don't use misleading subject lines. Keep them short and crisp. Avoid spam trigger
Campaign Contact Scoring
I have set up contact scoring, contact classification and a scores view in campaigns I have the contact score and campaign member status syncing back to the CRM I would like to use either the contact classification criteria or the criteria established in the scores view to allocate a status to a contact which will then sync back to the CRM. Is this possible ? Is it only Contact Score and Campaign Member Status that can be pushed back to the CRM - so I can't have another field populated via campaigns
Temporary failure :smtp;554 5.2.3 MailPolicy violation Error delivering to mailboxes
Buenas tardes, tengo varios correos que han sido bloqueados por este problema, por favor me podrían indicar como resolver este inconveniente y como poder activar esos correos para que sigan recibiendo información: Saludos cordiales,
Adding a new email in an autoresponder series
Hi folks, I am building our first autoresponder series in Zoho Campaigns. I am still building the autoresponder and have not yet activated it. I would like to add an additional email between two existing emails in the autoresponder sequence. However, I cannot see a way to do this. Am I missing something? Best regards, joe
Email Deliverability Tip#1: Build quality mailing lists
We all know that the lifecycle of an email campaign involves various phases like ideation, design, testing, and sending. Though we adhere to this model, sometimes our campaigns don't perform well and we end up a little short on achieving the desired conversions. To maximize conversions, marketers should instill and adhere to a set of best practices during every phase of the email campaign's lifecycle. For the next three weeks, we'll learn about these best practices. Today we'll focus on mailing
Tip of the week 05 - Liven up your campaigns using polls
Your emails are the tool to boost subscriber engagement, eventually helping you build reliable relationships with your subscribers. However, building these relationships cannot be achieved overnight. It requires periodic levels of outreach. First and foremost, the key to a successful engagement is understanding your recipients' needs, and your emails have to reflect this. It's important that you get your subscribers to contribute their opinions, share their suggestions, and validate their interests.
send email to contacts with no activity in 180 days
i send out a newsletter weekly and the list grows rapidly. i want to send an email to contacts with no activity letting them know i will be unsubscribing them due to no activity. how do i do that?
Email Signature
Hi Is there a way to add your email signature to a campaign mailer? Thanks Bill
Campaign - Workflow - Assign tag based on activity
hello. i am trying to create a workflow that ends up tagging a lead when they click a certain link and sending them into appropriate campaign. for instance. in one email i have 2 links. 1 link is for "topic 1" 1 link is for "topic 2" when the recipient clicks "topic 1", i want to create a tag "topic 1" and send them into a different workflow/campaign "topic 1" when the recipient clicks "topic 2", i want to create a tag "topic 2" and send them into a different workflow/camapign "topic 2" how do i
How do I have my workflow change if my "lead" becomes an "account" and remove them from a drip campaign?
What's the trigger/process so that when a "lead" is converted to an "account" within the CRM, that Campaigns then reads that and removes the "contact/account" from the workflow?
Custom HTML email templates for Campaigns sign up confirmation email
Hello, I would like to be able to customise the newsletter signup email in the same way we can a campaign. I need to use our branded banners, google fonts etc. Can I get access to edit the html?
Has anyone else got a bug when integrating a Form with Advanced Campaigns Zoho Form?
I am trying to integrate a pretty basic form (4 fields) with Campaigns and when trying to select the Form for the campaign I get this single option in the drop-down selector: [Exception in:/jsp/V2/CreateCampaign.jsp] java.lang.Long cannot be cast to java.lang.String] Anyone come across this as well, and/or have a work-around?
Tip of the week 70 - How to organize your email list?
A quality email list adds value to your email marketing efforts. However, what if the quality of your email list is slowly draining out due to ineffective organization of the email list? That is a pretty bad picture to imagine, right? No worry, we have wrapped up a bundle of email list organization tips for you. This will help you stay organised, focused and productive. 1) Deep clean your email list The amount spent on maintenance of a particular email list is parallelly connected with the increasing
Domain rules
Greetings!! Is possible to have the same Domain in 2 different Zoho Campigns accounts? Thank you!!
Tip of the week 69 - Secure and reliable practices for email marketing
Being one of the most reliable channels in marketing can be considered as one of the reasons why email marketing is still powerful. However, as email marketers, it is important to keep your contacts safe from all the existing security threats because they trust you and the email marketer in you. So, before you launch an email campaign to your contacts, ensure that you secure their information. Here's what you could do: 1. Choose an appropriate software: There are numerous email marketing tools
Managed List in campaigns with Sync
In campaigns we are syncing our CRM Contact module into campaigns. The sync shows the number of imported contacts but they do not go into the mailing list. We have tried using "immediate" as well as "periodic" syncs. None of them make it into the mailing list. We have tried several times into several mailing list and from different modules and nothing. I have attached the sync info screen grab.
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