Using a webhook on custom form
I am trying to use a form built in Elementor (I've also been trying it with Gravity Forms) to create an opt-in form for one of my lists in Zoho Campaigns. I've generated a form in Zoho Campaigns and gotten the raw HTML. This HTML form does work fine. What isn't working is... I'm trying to pass the FIRSTNAME and CONTACT_EMAIL fields along with the hidden fields from the raw HTML to https://publ.maillist-manage.com/weboptin.zc using a webhook in the form builder. The webhook is set to use the POST'Push to CRM' is 'ignored' on Campaigns
I am at the end of the workflow on Campaigns and trying to push the data (contact score, custom fields etc) into CRM. However my final 'push to CRM' function is ignored, not only for one contact, but others too when I have attempted the same thing a whileContact Score does not add up correctly on Campaigns workflow
I have been tracking how scores are added in the Workflow on Contacts > an individual's contact page > Contact View > Contact Timeline It has explicitly stated that the Contact Score has been set to zero, so all previous scores accumulated prior to thisdynamic mailing list
Dear Community, How can I set up a dynamic list in campaigns? We have Zoho Subscription in use and would like to have a list of our customers who have subscribed to our services. For example, we have customers who have a cloud service subscription.Campaigns do not end, always "In Progress"
Hello! We have two campaigns underway but not finished, they are always in progressQuestions around Zoho CRM integration with Zoho Campaigns
Hello Campaigns Community, We had a few questions about the way campaigns work in conjunction with CRM. When an email bounces in Campaign's why doesn't the CRM show it? Normally if CRM detects a bounced email, it puts a yellow exclamation point (!) nearCan we map custom fields in the accounts /contacts module with Zoho Campaigns?
Can we map custom fields in the accounts /contacts module with Zoho Campaigns?How do I duplicate / copy a campaign
I am evaluation Zoho Campaigns and sent an email to one of my personal email accounts from Zoho Campaigns. It went into my junk file in Hotmail. I want to duplicate that same (1-page) campaign and send it to another of my personal accounts to try toUpdate Profile Email Preference Error
When clicking on the update profile and then the email preference, we are getting an error page that says the below. Can you help me understand what changes we need to make? I've included the error as well as the url to the page we are getting this.Holiday email tips: Abandoned Cart Email Strategy
We hope our previous holiday email tip on sending targeted emails helped you. Now, here we are with a final tip from our four-tip series on holiday-based e-commerce email marketing. Sit back and imagine a potential customer lands on your e-commerceHide footer from campaign theme.
Hi, We are developing email campaigns for our clients and would like to hide the footer part of the campaign. This is the last paragraph that displays in the attachment below 'This email was sent by.....'. Could you please help? Thanks, Sujani, InnoHow do I set up anniversary emails?
I want to set up yearly reminders for customers but each customer would have a different date. I cant figure out the format I should use to get the email to work based on a date that I determine. My thought was that I could create a customer date fieldSync Issue Zoho CRM <-> Zoho Campaigns
The sync between Zoho CRM and Zoho Campaigns is currently inefficient. If you don't solve it, we will have to use another mailing tool, and trust me it pains me a lot. The issue When I create a sync between Zoho CRM and Zoho Campaigns, the whole fieldsDKIM Signature brakes with HTML (multipart/alternative)
These are 2 emails sent FROM Woocommerce with PHPMailer 5.2.14 VIA Zoho's smtp TO Gmail. One is sent as multipart/alternative SMTPS id 1472887925932653.1288036547104; Sat, 3 Sep 2016 00:32:05 -0700 Message-ID: 2794079fbfa406a809a82a690ab1f488 One is sent as text/html SMTPS id 147289704238276.96960297971964; Sat, 3 Sep 2016 03:04:02 -0700 Message-ID: 11b0666e538f89fb1fb1a757a91292ec The only difference between these mails are the Content Type and the html in the body of the second one. The one sentHoliday email tips: Sending targeted emails
We hope you're following our four-tip series on holiday-based ecommerce email marketing and the previous instalment was helpful. Today's tip will help you learn how to send emails that stand out in your recipients' inbox and improve engagement. BeforeHoliday email tips: Two content types
We hope our last tip on designing holiday email templates helped you craft eye-catching email campaigns for your audience. Moving on to the second instalment of our four-tip series that is dedicated to ecommerce holiday email marketing. Today let's seePDF in campaign doesn't open directly in browser
Hi - I've sent a campaign with a button to click to access a newsletter. When the button is clicked, the browser opens and shows whatever the user was last looking at, whilst the newsletter opens in the background. The user then needs to realise thatLimit emails sent per dey per campaing
I would like to have control of how many email could be sent per day in a single campaing. This feature is already availble sending in bulks, but the minimum number of emails sent in a bulk is 100... I need to send only 15~30 emails per campaign perHoliday email tips: Designing ecommerce email templates
We have already entered the holiday mode with our last tip on designing email templates. This is the first instalment of our four-tip series dedicated to Ecommerce holiday email marketing. Ecommerce is one sector that experiences an increased trafficHaving to include organisation details on emails
I am using campaigns to send welcome emails to our customers. Zoho forces you to have the an unsubscribe link and the organization details in the emails you send. I have noticed that from other companies that email me (for who I'm a registered user of)How to create a contact in Campaigns when a user signs up on my Firebase app
Presently, I use a Firebase extension to sync users email addresses with Mailchimp. This happens when they sign up to my app. I want to replace mailchimp with Zoho Campaigns but Firebase does not have an integration with Zoho so I have been told to useTip of the week 39 - The art of using emojis in your emails
Did you know that there's a day dedicated to celebrating the value of emojis in day-to-day communication and it happened no longer than two days ago? Yes! The whole world celebrated Emoji Day on the 17th of July. While emojis are seen as a catalyst to have interesting personal conversations, many people are still a tad hesitant using them in the professional sphere. So, as a marketer, should you be using emojis in your emails at all? If yes, in what ways? Let's find out the answers. First thingsSign up form on website opens a new tab after sign up
I am having problems with Zoho campaigns, everytime I fill out my sign up form on my website it opens up a new tab I am currently using Zoho campaigns via the API, my website is www.prepfitapp.com, when you choose a category it gives you a sign up formHow do I make additional CRM fields available as segment criteria in Campaigns
I am attempting to segment lists using Zoho CRM fields that are not currently available as choice in Campaigns. How do I make new CRM fields available as segmenting options? For example, I want to segment by lists by Lead Source and/or Industry.Link different accounts Zoho assist - Zoho campaign
I have one account for Zoho assist and I just found out that marketing is paying for an account under Zoho Campaigns. I want to link those account so I can superseed all zoho accounts in our company I would I achieve such a feature? I cannot find theZoho Campaigns - Creating a flow based on the user replying to us.
Hello dear community, Hope all is fine for your nowadays. We would like to create what seems to be a pretty simple campaign that would go as follow. Target : 100 prospects. Flow : Send email 1 to 100 prospects. Send email 2 to only those who didTip of the week 74: Four tips to optimize your CTA for this holiday season
Are you yet to design your holiday email campaign? Then, don't wait anymore. Because, the holiday season is just a couple of weeks away. Let's start by learning how to optimize a key element and game-changer of any holiday email campaign — Call toTwitter Chat on Holiday Email Marketing
Hello everyone, You're all invited to join us for our Twitter chat that will take place on the 15th of October, 2020 from 10 AM - 11 AM PDT. We hope that this one-hour twitter chat will help you get into the holiday spirit as the season draws near. What's it? It's a live chat on Twitter—we ask you a question, and you reply to the question with your answer. We'll have a couple of experts such as industry specialists, partners, and knowledgeable speakers, taking part in the session too. Be sureWebinar: From Leads To Sales - Leveraging Zoho’s Marketing Automation To Grow Your Business
Mark Your Calendars! Get More Leads & Close More Sales with Zoho Zoho One’s suite of cloud applications is one of the single best software packages available today for small- to medium-sized businesses. While most businesses center their efforts on Zoho CRM, we’ve found that clients aren’t always leveraging their license for marketing and sales to their full advantage. In particular, Zoho Campaigns offers a marketing automation suite that delivers best-in-class features for ecommerce (B2C) andSync list set to daily but last retrieval was on September 26th, and the next retrieval date keeps getting pushed back
Does anyone know what could be causing this issue? There have been new contacts added to the CRM so the sync list should be updating but no new records are being added even though the sync setting is set to daily. ThanksTip of the week 73: How to work unsubscribes to your advantage
Picture this: you lawfully send an email campaign; you come back to measure its performance; you look at the available metrics...and you find that certain subscribers have opted-out (unsubscribed). Does unsubscribes psychologically affect you (ever so slightly)? If yes, you're definitely not alone. However, is it a major problem? Not really! Email opt-outs doesn't (majorly) affect your bottom line. If anything, it helps you create relevant content for a relatively healthy mailing list. WeTip of the week 72- Things to remember before you plan out your re-engagement campaigns
In our last tip we discussed about the best practices for crafting the content of a re-engagement campaign. Today we will look at some of the best ways to help you strategise a re-engagement campaign. The major challenge of re-engagement campaigns is to successfully re-engage inactive or less active contacts. Sounds challenging? Well, it is a bit but definitely not impossible. Here are some of the best practices you can follow while planning to start your next re-engagement campaign. SegmentationWhy hasn't my second email in my autoresponder started sending?
I included a screenshot to show more. The second email should've started sending to contacts today at 9 AM EST but it doesn't look like any are sending. Can someone help me please?How can I add tag to contact when subscribing contact via zoho campaigns API
When subscribing a user via Zoho campaign I want to be able to add tags to the contact (eg Free user) https://www.zoho.com/campaigns/help/developers/contact-subscribe.html Is this possible?Campaigns - Workflow and "Push to CRM option"
Hello, I put in a workflow that goes from a signup from, to an automatic email, to an internal email. All good so far. After this, I would love to "push it to CRM". But, when I try this, I can only choose one account, while i want to put it to a specific person's account. When I try to skip this step by deleting it, (so I end on the internal notification email) I get the notion: "Please switch to multipurpose", while this is one of the End-of-workflow actions. This also happens when I try otherTip of the week 71 - Re-engagement emails to win back your lost subscribers
In a world that's running behind many things, it is quite challenging to get your contacts' attention to read your emails. And, when someone is doing so, it is your mere responsibility as an email marketer to deliver value. While a lot of your recipients may engage with your emails, there still are a few that leave your emails unopened for months and stay dormant. Yes, we are talking about the inactive contacts. You need not fret over this but at the same time not taking any steps about your inactiveNumber of contacts in list decreased and display error
There is a phenomenon that the numbers in the "Total contacts" and "List growth" graphs in the Zoho campaign list overview are different. The target list is set up with CRM and daily scheduled sync. The number of contacts in the list was drastically reduced (2550 → 711) on August 31st. There was no error in the synchronization history or operation log.Webinar Recap 1- The key to email marketing: Subject line, content, or design?
Quite often in email marketing you must have come across situations where you looked for answers. That is when you remembered about that webinar video you had watched but forgot to save. We are happy to be bringing to our community of email marketers this webinar recap series. It is a small step to help you find all the email marketing answers that you have been looking for. We are starting off with a topic that will talk about the importance of design in email marketing. See how the success ofZoho Campaigns: Tracking Replies
Hello, We recently sent an email campaign and had a few replies, however, we are not able to locate the replies in our email folders-including spam/junk. Where would the replies be sent to ? ThanksEmail Deliverability Tip #15: Run a holiday campaign
In the previous post, we learned techniques to craft a win-back campaign. Today we'll be focusing on best practices to run a holiday campaign. The holiday season is the most important season for a marketer. To get the best out of it, you must proactively plan your holiday campaigns and time them to perfection. Let's learn about the best practices to run a successful holiday campaign. Clean your mailing lists, authenticate your sender domain, and warm it up to achieve better email delivery. SendNext Page
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Introducing the revamped What's New page
Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the mainBot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns
Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automatedAttention: Changes to 10DLC TCR pricing and new authentication requirements
Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. TheseUpdates to Auto-Upgrade in Zoho Campaigns
Hello everyone, We've rolled out a new update that slightly modifies how the auto-upgrade option in Zoho Campaigns works. Even if you hit the contact limit, this update ensures that your account is upgraded and that contacts are imported smoothly—withoutImportant Update: TRAI Mandates New SMS Header Format
Hello everyone, We have an announcement regarding a new regulation by the Telephone Regulatory Authority of India (TRAI) that affects all application-to-person (A2P) SMS services. Starting on May 6, 2025, TRAI has mandated that telecom service providers
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepTip of the week 15 - Add subscription-preferences option. Drive more engagement.
If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers. You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds.
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