Is the Contacts sync between Campaigns and CRM bi-directional?
Is the Contacts sync between Campaigns and CRM bi-directional?How to Remove Footer from Campaigns Emails
Hi, I need to remove the footer completely from my email. Have done this with header successfully however no joy with footer. CheersAnyone willing to give me a demo of how you use Campaigns?
I am looking for opinions from current users of Campaigns. What do you like and not like? Why did you choose Campaigns over MarketingHub? And would you be willing to do a quick screen share and show me how you are using it?why the forms shows in Chinese?
Hi we designed signup form in English and when we open it it shows ChineseResponse of sign up form
Hi When I set up response of sign up form, I found it is really stupid that I can't customize the response email content. When lead sign up, I want to send him a email so that he can have the link to download our research report rather than ask him to confirm his sign up again. Can I just delete the confirmation bottom and add a report link????Custom field missing in email?
Hey everyone I created a custom field in the Zoho Campaigns setting, but when I create a new mail to send out to my customers and I want to add this custom field to the email, it's not in the list. Please can anyone help with this? Thank you in advance, Shaununable to do scoring
HI when I try to set my leads scoring, I found I was unable to open and set up: it shows like the pictureZoho Campaigns not showing recipients
Hello, I've created a campaign I'm hoping to send out tomorrow at 11am, the issue is when I go to add the contact lists that the email should be sent to it doesn't resolve. It shows the list being moved to selected but the box remains unchecked and the selected lists field remains blank. Are you aware of this issue? I'm using Google Chrome as the browser. ThanksTip of the week 16 - Don't fret over "unsubscribes"
What does it feel like when someone unsubscribes from your mailing lists? I'm sure you'd feel bad, but let me tell you this—unsubscribes would benefit as much as the new subscriptions. As an email marketer, if your concentration has just been on growing your mailing lists and sending more campaigns, it's time to rework your strategy, for both of these aren't going to guarantee a successful email marketing. Just because your mailing lists contain more people, it doesn't mean everyone is interestedMarketer's space - Contact Preferences
In the series' previous post, we discussed Topic Management. Today, let's see how you can use Contact Preference to manage your contacts' email preferences using your public mailing lists. On clicking the unsubscribe/update profile link in your emails, your contacts will be able to choose the mailing lists they want to be a part of. Here, you need to be meticulous about naming those lists. Their names should be very relevant to the purpose behind sending emails to your contacts so that they knowCan't make PicSnippet work
Hi, a) I'm using PicSnippets.com to generate a variable image to make e-mails more personal but I can't make it work with Zoho Campaigns. I insert the HTML in the code but no variation is made in the image. b) Where can I find a tags list for making text variable when sending e-mail? I need help ASAP. Thank you.Tip of the week 51 - How to customize holiday email templates?
Today, in this digital world, we want images to be perfect and meaningful with respect to the email content that we prepare to send out to our contacts. Some of us would prefer to design email templates that are unique and different. The rest would be choosing pre-designed templates that are available in the email marketing software that they use. Now, how do you select a particular template and how to customize it during this holiday season? Let's see the steps involved in choosing a pre-designedTip of the week 50- How to craft an effective subject line? (Part-Two)
Hey again! We hope the previous tips to craft effective subject lines helped you. Email marketers would very well know that impactful words when woven together form an effective subject line. So, let's learn how to choose and use them wisely. 1. Use the glittery word of the season Every season brings in festive vibes along with it and everybody loves to get ready for the festivities. While the readers are busy lighting up their home, a wise email marketer will take up this opportunityTrigger on Email Action
Hello, I have a question. On ZoHo Campaigns, I am trying to create a workflow starting from the trigger "on email action". When I select "Specific link clicked" I would like to create a segmentation for every link separated, because every link included in the email is pointing to a different section of the website. Is it possible? ThanksNow, customize and edit images with our new image editor
Hello everyone! It is a well-known fact that many a time email marketers consider images to be an integral part of promotional campaigns. And these images need to look good to complement the content of your email campaigns. Now, here's an easy-to-use image editor from Zoho Campaigns that helps you gather your email recipients close, communicate your message and connect with them visually in your own way. What makes us special? 1. Add text to your images - Now you don't have to move out of Zohocontact list issue
Hi We added several contact list(from our other services provider and from our Zoho CRM system), we found that we need to clean the list first and then upload. I know I can delete the lists but that will occupy our contact quota(we have more than 130 contact quota as we are Zoho one user). However, I realized if I delete the list then the quota will be used. For some lists, we have never sent a single campaign before. My question is that can you please delete those lists we have never sent campaignTip of the Week 09 - Make your emails more efficient, while also avoiding trouble.
One of the things that email marketers hate the most has to be email addresses that serve no purpose, either because the subscriber is not responsive at all, or because the address itself is invalid.In any case, both these factors are a setback to your marketing effort, rendering it inefficient. Another major problem that most marketers face is that of unsubscribes, which happens when people are not interested in the sender's emails, causing the number of subscribers to steadily dwindle. One theHow can I receive the replies to my email blast
Our company has sent out multiple email blasts using Zoho. However, we are unable to receive the replies to the campaigns. I have consistently set the same email as the "reply-to" address but none of the replies have been received by this email. When viewing the reports, I have seen that there are replies, but none of these are being sent to the Reply-to email address. What needs to be done in order to have the replies sent directly to the reply-to email address? Thank you!Ask the Experts 07 - How was your email marketing experience in 2019?
Ask the Experts is a virtual, 5-hour Q & A session, more like a live chat. You ask us your questions and our experts will help you out with answers. You are given the option to start asking your questions now, while our experts will be answering them only during the specified hours. Hello everyone, We are all set for the final 'Ask the Experts' session of 2019. This was an eventful year for Zoho Campaigns with many updates and features rolled out. In this session we will round up on the year longEmail Opt Out Syncing With Zcampaigns Mailing Lists
If a lead's "Email Opt Out" field is manually updated in CRM does it automatically tell your mailing list in Zcampaigns to exclude the contact from a future scheduled campaigns? or do you have to wait for the Mailing Sync to occur to catch any updates?What is the "import queue"?
My contacts haven't been syncing for almost 2 months, even though the sync is active and the last Retrieved Date is up to date. The clock logo looks clickable but does nothing when clicked. Why would there not be some sort of error or notification to let me know my contacts haven't been syncing for months?!? This is a huge problem. I've turned the sync on and off and that also does nothing. I looked at the date the last contact was added from my contacts list and I see this one has the "Import InCampaign gone out twice
Hi, We have done a campaign and I have noticed that some companies/contacts have received this twice (I see this from their opening rate), but they are only in the system once. Why does it appear twice (or three times)? BestPoor Design Capabilities - Zoho Campaigns
I was very dissapointed with the design capabilities and template options in Zoho Campaigns. I figured afte the wonderful Canvas View option in CRM you might have some better features and layouts. Are there any plans to broaden your template library or improve design features? It's very clunky and basic right now and difficult to make a good design within. I find myself designing using other programs but then using mostly images I've imported. That does not make for a good Campaign.How can have a one line signup form with text and field?
Hi guys, How can I create a custom signup form and link to campaigns? I know you guys have some forms layouts, but I was looking for one line form to leave at the top of the page, you guys have only two line form (text at the top, field box at the bottom), I need both in the same line. CheersZoho Campaigns - Community meetups in the US (Midwest)
Hello everyone, Zoho Campaigns team is under way and ready to have a closed group meetup with you all. Join us for our next round of community meetups in the US from September 10, 2019 - October 3, 2019. We've got product demos and smart email marketing tactics to help you through every step of your email marketing. We can't wait to meet you all! Cities: Houston, Austin, Dallas, Phoenix, Denver, Salt Lake City, Minneapolis, Indianapolis, Novi-Detroit, Cleveland, Chicago Topic: How to enhance customerAfter a lead unsubscribes from an email in a workflow, what happens to the rest of the workflow?
I created a drip campaign in Campaign Workflows. We are sending it out to a specific group of leads. One person in the list appears to have unsubscribed to several of the emails in the drip. Shouldn't the first unsubscribe have stopped the rest from going to his/her inbox? Or is that something I need to add to the drip?UTM Error for my Zoho Backstage page link in Campaigns!
I'm so frustrated! My most recent event promotion email in Backstage has been a total disaster! 670 recipients with 4 links taking them to a UTM tracking code error, not the website! My Zoho Backstage website is https://events.happyhour.group, which is great and works really well but for some reason when linked from Campaigns, the tracking code resulted in an error! Could it be that the platform doesn't recognise .group as a valid TLD? Can anyone see why this might have been?It's raining integrations here at Zoho Campaigns
One of the biggest advantages of email marketing is that it helps you harness your data across different platforms. We're in harmony with this philosophy, and therefore have integrated Zoho Campaigns with platforms catering to different business needs. Let's walk you through the list of new integrations according to the functional areas. Customer relationship management If your business has a conventional sales and marketing structure, chances are you're already using a CRM software. So in additionTip of the week 49 - 5 tips to maximise engagement this holiday season
In reality, holiday season marketing is all about crowd control but in the virtual world, every email marketer needs to create their own crowds. From assessing the lists, planning the campaigns to sending them and evaluating the reports, this season is a tiresome testing ground. Today's tip of the week is all about five hand-picked areas which are often ignored while planning for the holiday season email marketing. These points, no matter how negligible they have been, they are rather quite usefulCan't create mailing list
When I try to create a new mailing list, I name it, give a reason for it being sent and click create. Then the button shakes like a 'no you've made a mistake' signal but doesn't give a reason. Is there a limit to the number of mailing lists I can create? I currently have 65 lists. Thank you!You're approaching the monthly CRM sync limit of 50 syncs . You can initiate only 3 more syncs this month.
Hello, I Recevied this message today : You're approaching the monthly CRM sync limit of 50 syncs . You can initiate only 3 more syncs this month. But I dont understand : I have configure 6 list to synchronise daily whith Zoho CRM. And in the panel Limit of synchronize, it write : Remarque: Les limites de synchronisation s'appliquent pour les synchronisations déclenchées par l'utilisateur. Elles n'incluent pas les récupérations de données automatiques. A synchronise daily, it a synchronize automatiqueHow to Add multiple receptionist in one email?
I have a few clients who have 2/3 emails and need all content forward to all How to do this?Tip of the week 48 - How unhealthy mailing lists ruin your holiday email marketing
Reaching out to a huge number of contacts promptly and effectively is one of the USPs of email marketing. The holiday season is a big testimony to that. Email marketers are at their busiest this time of the year sending promotional emails to as many contacts as possible. If you're an email marketer, you already know how email marketing software makes your life easier during these times. That said, you must look after it well for proper returns, by not feeding unhealthy mailing lists. What's an unhealthyDate Field Autoresponder not sending Welcome Emails
Hi Team - I have Zoho CRM synced with Zoho Campaigns. I have a date field Start Date. I created a date field autoresponder to send Welcome emails 1 day after Start Date. After configuring messages, I activated the autoresponder. It sends out messages the first time but on the 2nd day, it does not send out Welcome messages anymore. Today is Nov 1 and it should have sent out Welcome emails to 2 of my contacts. Can you please check this? This is a recurring issue and I have deleted and recreated thisTip of the week 47 - 5 creative types of email content for this holiday season
As we all know, holidays are indeed a great time to drive more sales to businesses. What are your email marketing strategies for this holiday season? Are you worried about the email content for your contacts this time? Let's dive deep into the types of email content that could be sent out to your contacts. Note: We've a tip on cleaning your email list that can help you keep your holiday email content useful to relevant contacts. Here's how to create a great holiday email marketing experience:Emails are being sent to spam folder
I recently sent a test campaign with the subject "How esports can come to your campus - Webinar" and it ended up in the recipients spam folder. Is there something I need to be doing differently to get them out of the spam folder?Display problem on Zoho Campaigns
Hi Zoho team, We are facing some issues for displaying on Gmail (desktop & mobile app) - cf. screenshot in attachment. And some emails are truncated. Have you ever faced to this issue? Is there a way to fix it? Thanks RomainForward to a friend form broken on mobile
Currently the input fields break the layout on mobile by extending past the body border and the form width appears to be tied to the button width settings. The input fields on the form also cannot be changed to % width. Fundamentally the edit-ability of this form is completely broken and provides the end-user with a poor experience.Borders
The image attached is from a newsletter created using the basic blocks of the editor. For some reason I cannot get rid of the borders between the blocks (shown in image with red arrow). I've tried everything, including giving the border a white color, changing styles and adding border="0" to the HTML, but nothing helps. How can I turn off display of borders?Tip of the week 46- How to craft effective subject line? (Part-One)
Let us travel back to the time when the door-to-door sales were most prevalent, where the sales began with a knock on the door. Every sales guy on our door was unique in their own way. If salesperson A made us to slam our door then salesperson B pinched us with curiosity. Now, with whom did you end up buying their offer and what made you do that? Yes! It was the salesperson B who created a great first impression with the way they introduced themselves and the product, that either made our doors openNext Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmZoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got toI cannot verify a sender address, although I have successfully set SPF and DKIM records!
Hello Zoho team, I'm trying to use the Zoho email marketing campaign. The problem is that even though I have set the SPF and DKIM records for my domain and get two green tek in the zoho panel, the email campaign setup does not accept any of my emails,
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepTip of the week 15 - Add subscription-preferences option. Drive more engagement.
If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers. You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds.
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