Not All Specified Data Fields Are Populated Following A Sync
I created a Sync between Zoho CRM and Zoho campaigns. The sync is basic: Accounts - Checkbox (False) Accounts - Market (UME) Contacts - Email (contains a value) That part of it seems to work. However, I've requested other data fields to be mapped from Contacts, Accounts and Deals and almost none of this data is showing. All I get is First Name, Last Name and Email Address. A small number of the contacts may have one or more of the data fields populated, but the bulk of the data is missing, despiteZoho Campaign - Segmentation on Age
Hi, I have created a formula field called Age based on Date of Birth in Leads & Contacts. In Zoho Campaigns, I have to create a segment based on their age group. For e.g. I want to send a newsletter only to age group of 30 to 45 and send newsletters only to age group of 60 and above. How do I go about this ? I do not see greater than sign with Age Field in Segmentation. I was only about to do Age starts with "3" or Age starts with "4" which is not sufficient for my grouping. Regards, Subramanian[API Zoho Campaigns] Can I add contact detail (eg.FirstName Lastname)
Can I add contact detail (eg.FirstName Lastname) with https://campaigns.zoho.com/api/v1.1/addlistsubscribersinbulk I tried this API [API https://campaigns.zoho.com/api/v1.1/addlistsubscribersinbulk I can add contact in only email address i want to add contact with email address , FirstName, Lastname Can you help me pls.?Import contacts list requested IP address
Hi Zoho team, I'm finalizing the setup of Zoho Campaigns and I would like to import a list of users/participants with an Excel Sheets. But by default, it's compulsory to provide the IP address of our users/participants. On our side, providing the IP address to any third-party/providers does not correspond to our policy privacy regarding personal data. This list is coming from MailChimp and we want to cancel our subscription of Mailchimp to deploy all our marketing campaigns in Zoho Campaigns. AllZoho Campaigns Signup process
Hi there, I am trying to make changes to my existing email database. I have been having issues with my syncs for a while now as I was informed I am not allowed to sync from crm/send campaigns to any group emails i.e. admin@, sales@ etc. Therefore I am planning to send out an email to everyone on my mailing list that there has been a policy change and would appreciate if everyone could re-subscribe. My current signup process is; fill in the form >> receive welcome email and confirm subscription. InTip of the week 43 - 5 tips to approach holiday season in email marketing
Email marketing drives more brand sales during the holiday season. We are nearing the best season of a year and now is the right time to grab the attention of your contacts who might be glued to the internet for shopping. Send out savvy emails that can increase brand presence and sales this holiday season. Here are some ways to help you with successful holiday email marketing: 1. The marketer plans Plan your email marketing strategies well in advance to make sure that you're connected to your contactsTrying to create a list segment in zoho campaigns but the fields I need are not available. Is there something that needs to be done with the fields first to make them available?
I created specific fields in Zoho CRM contacts and they aren't showing up to use as criteria for a list segment. This is the whole reason they were created. Did I create them wrong? Or did I leave out a step?Introducing the all-new drag-and-drop workflows in Zoho Campaigns
We're thrilled to introduce Zoho Campaigns' latest development - email marketing automation workflows. The conditional workflows that you may have used thus far is taking a whole new form with the drag-and-drop builder and powerful triggers. Aimed at helping you engage your leads and customers with well-timed, personalized, and targeted emails, these workflows allow you to centre your email marketing automation around crucial business operations. We have also introduced a solution called E-commerceOpt-out synchronisation issue with Zoho CRM
Hi Zoho team! We are finalizing the setting up of Zoho Campaigns and we have an issue for opt-out synchronisation with Zoho CRM. 1. We have enabling "Update opt-out contacts" in push campaigns reports to Zoho CRM settings 2. We have tried the opt-out process with a email campaign Only the Zoho Campaigns Status is updated but not the Email Opt Out field in Zoho CRM (cf. screenshot). Could you help me to fix this issue? Best, Romain QUECHONCreate a list from 2 customs modules
Hello, We'd like to create a list in Zoho Campaigns from 2 custom modules in Zoho CRM. Is it possible ? We need to create a workflow with two triggers (a AND b) from 2 distinct custom modules.What does it mean when your email gets no opens?
Not a single open from 50 contacts. So does this mean my email is going to their spam folder?Email personalization
A couple quick questions from a newbie. So I am testing out the broadcast email capabilities in the system. I sent a test email to myself with the personalization merge fields included. You can see below. My question is, what if someone does not have a first name in our system? What gets populated in the name location? Hoe can i verify that this is indeed correct in sending? Do I have to have a test recipient be a contact prior to test sending? Thanks! Email below... Hi FNAME, I recently presentedConsidering Switching from ActiveCampaign--Can I Mimic AC's "tag" Feature?
Hi, all! I currently use ActiveCampaign for email marketing, but I'm a ZohoOne subscriber, so it makes sense to use Zoho Campaigns if I can. Couple of questions: 1) Is there a way to set up some sort of tags for the purpose of creating segments? 2) If you've used ActiveCampaign, is it a fairly easy switch, or is it going to be a major headache? I'm wondering if I'm better off just staying put or not. Thanks so much!Sync Services Not Working
Hi Can someone from Zoho please help me with my account, the snc services are not working with my CRM account. And the second problem is that Campaigns tells me to upgrade my account for campaigns because I have reached my limit? I had 13 000 contacts and my account limit is 20 000, can we get this sorted out please. Regards, ShaunCan't edit campain
When I try to edit a campain, it doesn't load, just keep saying 'Loading'Campaign Emails
Hi, When we send a newsletter email regarding our company to our costumer, they get it as a promotional email. Is there any way to send them as a directly to costumers' inbox instead of their promotional emails? Thanks. FehmiEmail delivery to contacts with soft bounce status
We have an event website and people register on a form that is connected to zoho campaigns via the API. The api then triggers an email asking for a confirmation (essentially a double opt in). The problem we have is people who are on the database and tagged as a soft bounce are not receiving the 'please confirm' emails that the system automatically sends. Can you advise/help to address this issue please. ThanksList Management API Limitations?
I've been spending some time trying to digest the api documentation, but have run into a stumbling block. There is one particular List Management API (addlistsubscribersinbulk) that, using Postman, I have successfully posted a new user email to the list of, but I need to include a variety of custom fields as well (first name, last name, company, phone, etc). I've also seen that you have a custom/add function but not any way to post to those new fields. Is there some amalgamation of the two that enablesTip of the week 40 - Know the smarter side of your email marketing software (Part 2)
In the previous part, we discussed why an email marketing software is not only a time-and-effort saving medium and how it can optimize your entire process. Today, we are going to put forward additional reasons to validate the same. And in the process, help you maximize your email marketing software. So here's our second set of reasons: 1. Email Preview If designing a perfect newsletter is one thing, making sure it renders properly across platforms and devices is another. Different people use differentAsk the Experts 06 - Smart Email Marketing with Zoho Campaigns
Note: Ask the Experts is a virtual, 5-hour Q&A session, more like a live chat. You ask us your questions and our experts will help you out with answers. You are given the option to start asking your questions now, while our experts will be answering them only during the specified hours. Hello everyone! Are you looking for smarter ways to create and send your email campaigns? If yes, we're hosting our sixth 'Ask the Experts' session for you all, next Wednesday. From answering all your questions withZoho CRM sync with Zoho Campaign
Is it possible to sync the vendor module contacts in CRM into the Zoho Campaigns contacts sync?Captions to photos
How do I add a caption below a photo?Zoho Campaigns presents a live Twitter chat themed 'Smart Email Marketing' on 30th July, 2019
Hello, everyone! We're glad to see your Community engagement, and it's great to answer all your questions. We've got some news for the month! We’re up next with our second live Twitter chat, that’ll take place on 30th July, 2019, Tuesday, from 10:00 AM to 11:00 AM PDT. What's it? It's a live chat on Twitter—we ask you a question, and you reply to the question with your answer. We'll have a couple of experts such as industry specialists, partners, and knowledgeable speakers, taking part inAPI Get Mailing Lists error 500
Hi, I'm trying to get a list of mailing lists from the campaign module but I get error 500 back and some HTML. My API call is: https://campaigns.zoho.com/api/v1.1/getmailinglists?resfmt=JSON I have set a header: Authorization: [my_api_access_token] Any ideas what could be going wrong? Thanks, Colin.zoho campaigns
what is difference between campaigns created in zoho campaign and marketing hub?Duplicated email address
We facing the issue when i try to add the new email id in sender Duplicated email address found while adding your sender address.Instant sync from CRM cannot import date/time propery to Zoho Campaigns
Hello, We have problem with instant sync of leads from zoho crm to zoho campaigns. Date from CRM to Camapigns is imported as 12/31/1969 I made several tests, and they indicated that it is problem of instant sync. When I run one time sync of all leads, date is synced properly. Any idea how to solve that. Thank you in advance, IvanDKIM
New to Campaigns and trying to get SPF and DKIM into system. No problem with SPF, but have been waiting for more than 4 days for DKIM to say it took. Looked at the GoDaddy scripts again and saw that the Zoho script was accurate in GoDaddy. We only need it for Campaigns, we do not use Zoho for our internal email system but use Google Suites. I also found the Domain Authentication request on the main Admin page, and put that script into GoDaddy two days ago. What is up? Larry HandsZoho campaign still loading since Friday
I'm trying to build a normal campaign to send a newsletter and my template is always loading. It is like this since Friday. Even if I try to change the template it's the same situation... always loading and never opening. Need help please!Zoho Social Compaign vs Zoho Social
HI, This is a cross theme question, but I'm asking here. As we are using Campaign for newletter and Social for more community management, we are struggling with the use of the social campaign section of Campaign... How should we use it. Is social campaign similar (and how) to Social, or different (and how)... What would we use social campaign and Social together or should I use one ?Sales Recording
Hi , I want to record sales in two parts, like Sales- Sales from tower 1 - Sales from tower 2, Please help. how to do that.Authentification of Account
Hi there, until now I van´t recieve any drict replies to my newsletters from recipients. When anyone pushes the direct reply button of the respective emial programm and sends me a message firstly the email address is a cryptic combination of numbers and letters and secondly I will not receive the mail. It will be snet directly to digital nirvana ;-). So, I called the German Zoho service providers. They told me I would have to call my website hosting service to authentify. My hosting service toldTip of the week 38 - 5 Ways to stay away from Blacklists
Remember when you were at school you were always scared of getting your name into the teacher's bad book? Well, bad books still exist and even more so in email marketing in the form of 'Blacklists' A Blacklist is basically a list containing the IP address and domain names of flagged off spammers and potential spam email senders. This happens when a receiver or a group of receivers mark emails from a certain IP address or domain as spam. The viability of such a list is high as major internet serviceSmart E-Mail Marketing with Zoho Campaigns.
Is this correct; 9:30 AM to 2:30 PM IST – 9:30 AM to 2:30 PM EDT, both time zones are the same? How do I attend this? Buddy HooperPara que funcione Zoho campain, debe de colgar muchos vídeos explicativos y sobre todo brindar soporte inmediato.
Deberían poner varios vídeos explicativos del uso correcto de zoho campain, mil tema de soporte es indispensable, de esa manera la gente va aprendiendo. Como empresas buscamos soluciones rápidas o inmediatas ya que nuestro flujo por dia de trabajo es intenso, por dia perdemos muchos posibles clientes o viceversa.como elimino un formulario elaborado en zoho campain y lo puse de facebook y lo quiero cambio por otro
como eliminar un formulario elaborado en el campo de la campaña y lo puse de facebook y lo que quiero cambiar por otroTip of the week 37 - Know the smarter side of your email marketing software
If we ever compile a list of reasons why people use an email marketing software, "sending bulk emails with little effort" would occupy the pole position. As an entrepreneur, you'll have too much on your plate - and anything that makes your life easier is a no-brainer. Given this, businesses turning to an email marketing platform to save time and effort is very much understandable. However, an email marketing software does a lot more than just helping you save time and effort. It streamlines yourVideo in Templates Autoresponders
After creating a template with a video, and then cloning it. The new template don't show the thumb nail images (or proper link to the youtube video)Tech support closed today?
Does anyone know if Tech Support for CRM Plus and Campaigns is off today - Friday, June 28, 2019? Thank you, RozAutomation based on Open or Click
Is there a way that Zoho Campaigns can make their automation a little more complex? I would like the ability to have automatic processes based upon the open or click of an email. I would like to use campaigns but this feature is pretty important to my marketing team.Next Page
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Announcements
Introducing the revamped What's New page
Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the mainBot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns
Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automatedAttention: Changes to 10DLC TCR pricing and new authentication requirements
Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. TheseUpdates to Auto-Upgrade in Zoho Campaigns
Hello everyone, We've rolled out a new update that slightly modifies how the auto-upgrade option in Zoho Campaigns works. Even if you hit the contact limit, this update ensures that your account is upgraded and that contacts are imported smoothly—withoutImportant Update: TRAI Mandates New SMS Header Format
Hello everyone, We have an announcement regarding a new regulation by the Telephone Regulatory Authority of India (TRAI) that affects all application-to-person (A2P) SMS services. Starting on May 6, 2025, TRAI has mandated that telecom service providers
Most Discussed Topics
issue with image thumbnails not showing in Image Selector
We have been using Zoho Campaigns for over a year, maybe close to two years, and this issue just started happening in the last month. I wanted to wait to see if it would resolve on it's own, and it doesn't seem to be. The thumbnail images for all newRequest to Add Support for PDF Templates and More Flexibility in Email Editor
Hi Zoho Campaigns Team, I hope you're doing well. I wanted to share some feedback and request a few improvements in the Email Template feature of Zoho Campaigns. Right now, we can create email templates using the HTML editor, which is helpful. But we’reMake CAMPAIGNS email look as simple as possible
Hi there I'm trying to make my Campaigns email look as much like a normal email as possible. I'm a bit stuck with the "justification" of the email email block. Can I LEFT JUSTIFY the "whole email" to make it look "normal"? (Please see screenshot attached)
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepTip of the week 15 - Add subscription-preferences option. Drive more engagement.
If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers. You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds.
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