Autoresponder for NonOpens
When I set up a nonresponder for email unopens, if they don't open the first email, but open the next email in the unopen series, will they still keep receiving the rest of the emails in the unopen series?Ask the Experts 04 - Everything about our latest updates
Hello everybody, Another good news to you all! Zoho Campaigns is hosting its fourth 'Ask the Experts' session coming Wednesday. The previous sessions had overwhelming responses, and we can't really thank you enough for making them immensely interactive. We recently rolled out interesting updates to CRM sync, with which bringing in data from CRM is all instant, and Subscriber engagement, with which you can strengthen your brand credibility. Check them out right away if you haven't already. ThisIncreasing *Clicks/Open & Unique Clicks* (I am getting 13.7% - 17.5% Unique Opens)
Hoping for help with Best Practices for enhancing Campaigns to increase *Clicks*?Campaigns connected to Campaigns
It is somewhat confusing to have CRM Campaigns and Zoho Campaigns and that they really are not well connected. First of all, Zoho Campaigns needs to be renamed. It will never be used outside of CRMPlus or One. It is not a real campaign tool in the sense of measuring a marketing campaign. It is email marketing! Name it ZMail Marketing or something zippy like that. Next, If I create a CRM Campaign, an option should be to do email marketing, which automatically links the CRM Campaign recipients to aTip of the week 22 - Why should you optimize your emails?
You might have put painstaking efforts in designing a perfect newsletter, but what if your subscribers don't get to see it the way you designed it? Test and optimize your emails before you hit send—that's how it is done. Subscribers view your emails on different devices, browsers, and email clients. That means, your emails should be optimized for varied screen sizes and devices so it looks all the same everywhere. Here's our tip on how you can optimize your emails, Features in Zoho Campaigns thatTip of the Week 11 - Keep the "from address" familiar for it clicks well with your audience.
Businesses thrive on customer engagement. Your networking skills will help you collect leads and build a subscriber list, but keeping them engaged is a different story; it needs a mix of both hard work and smart work. A lot goes into creating an email campaign that we often overlook the simplest of things that actually make a difference, one such being the "from address". Getting your subscribers to open your emails take you halfway through your goal, and personalizing "from address" greatly contributesMeet the Zoho Campaigns team in Hyderabad, Mumbai, Delhi, and Chennai
Hi everyone, After organizing a successful Community meetup at Bengaluru a couple of days back, we're back with yet another good news! Zoho Campaigns is all set to host its next set of meetups in Hyderabad, Mumbai, and Delhi. Join us at the Campaigns Community Meetup in Hyderabad on August 30th, Mumbai on September 5th, and Delhi on September 6th, 2018. Adding to the list, the meetup which was to be held in Chennai a few days back is rescheduled—it'll be held on September 7th, 2018. We're excitedResize photo added to template
I am new to Zoho and I am setting up my first campaign. I have chosen a template I like, and replaced the existing photo with one from my computer. When I did this, there were no options presented to me in regards to size, and the imported photo is displayed way too large. If I chose the "edit" function, I am given a message to I have to upgrade to a subscription in order to be able to edit photos. Would the upgrade give me the option to resize my photo? Can this be done without upgrading toTip of the week 17 - Folders, analytics, and everything favorite.
When you have a single email marketing account for an entire organization, different teams send email campaigns for different purposes and leave your account all cluttered. Now if you want to measure the outcome of your efforts, you have to keep searching for your campaigns all day. That's when folders come to your rescue, it helps you keep your Campaigns account clean. You can group campaigns, autoresponders, mailing list, or even your templates into folders to easily locate and use them wheneverCampaigns Community Meetup - Join us in Chennai and Bengaluru this August!
Hello, everyone! Zoho Campaigns has been successfully hosting some community learning events, thanks to our enthusiastic user community. We're all set to conduct our next round of Campaigns Community Meetup in Bengaluru, on August 8th, 2018, and in Chennai, on August, 9th, 2018. We're excited to meet you in person and discuss about some emerging email marketing trends and best practices. Also, we'll be telling you how Zoho Campaigns can be used for 'building your brand and driving more sales.' LookTip of The Week 19 Maintaining transparency between you and your subscribers
Email Marketing is undergoing a constant transformation. With new laws periodically being implemented, most marketers tend to focus on permission-based email marketing. One of the key aspects prioritized in every set of regulations is that of transparency. In fact, regulations such as GDPR make sender information compulsory in all communication, and laws like the German Telemedia Act go a step beyond, even mentioning exactly what information needs to be carried mandatorily in all your emails. OneIntegrating CRM and campaigns
Hi , is there a way to integrate campaigns with CRM? ex: As in data: Under lead to be able to see what campaign was sent and whether it was openedAsk the Experts 03 - Everything you want to know about automation in Zoho Campaigns
Hello everyone, Zoho Campaigns is ready to host its third 'Ask the Experts' session. The first two sessions gave us extensive knowledge about our users' product usage and actual business requirements. This time, we've decided to focus more on the automation capabilities of Campaigns, taking into account its essentiality in different industries. We also take this as a chance to convey something important. Zoho Campaigns released its new version back in December, 2017. Since then, we've had good responsesTip of the week 20 - 'Custom Roles' and 'Access Privileges' for a flexible email marketing
Email marketing is adopted by many industries and it's the most-sought-after channel for engagement. For each organization, there are different teams that send out emails. With multiple team members handling the same email marketing account, there's a need for flexibility and a tailored means to use the product in a way that's convenient for each of them. Suppose you belong to a five-membered team, comprising of a developer, visual designer, tester, support expert, and yourself, the marketer. WhileTip of the week 14 - Build sender reputation with List Description
Email remains the standard channel of communication regardless of the evolution of marketing concepts. Taking into consideration a lot of email spamming and data protection laws, it's important to maintain transparency in your email marketing campaigns. Creating this element of transparency is not just to stick to these regulations but to essentially earn sender reputation and trust. Also, by meeting such simple factors, you get your subscribers to engage more with your brand. As far as email communicationJoin us at the Campaigns Community Meetups in Mumbai and Delhi
Hi people, Here's a good news! Zoho Campaigns is ready to organize the Campaigns Community Meetup in Mumbai on 20th June, 2018, and in Delhi on 21st June, 2018. Join us to know how to "Build your brand and drive more sales using Zoho Campaigns," through a session of product presentations and key networking opportunities. On attending, you can: -> Get a better understanding of Zoho Campaigns' capabilities. -> Engage with peers from your city and build more meaningful connections. -> Interact withTip of the week 13 - Smart signup forms to comply with the laws
Marketers are caught in an oft-repeated process of acquiring new subscribers, nurturing them with relevant emails, and converting them into customers. This is the fundamental cycle of email marketing, but with the times changing, it's important to reflect on the basics and make provisions for the changes. Email marketing laws are getting stringent and with every new regulation (such as General Data Protection Regulation (GDPR), German Telemedia Act, etc.), comes a set of safe and permitted ways toConsent Email Reminders
Hi, I have tried to speak to support about this but having no luck. The first consent email is due to be sent on Friday (I know we are late to the party) I want to send the reminder email on Tuesday and the final one on Wednesday so that we are all done before the 25th May and the law comes in. However, it will only allow me to schedule the emails 7 days apart. Why is this? I need to get 3 emails out in the next 7 days. Please help me get this fixed asap.Say yes to GDPR - Campaigns Community Meetups across Europe for GDPR
Hi people, We've reached closer to the onset of the General Data Protection Regulation (GDPR), and Zoho Campaigns is all-ready to help you comply with the laws. We're happy and excited to organize the GDPR-based Campaigns Community Meetups at Spain, Germany, and Italy this month. These meetups will be co-hosted by our partners in those specific countries. So, get ready to attend our upcoming meetups to: - Learn more on how Zoho Campaigns can benefit your business. - Understand what's GDPR and howTips of the week 12 - The importance of design in your marketing campaigns
Have you ever thought what makes for a good email marketing campaign? A high-quality content, good email deliverability, well-segmented list, responsive template—all of these count, but your campaign isn't going to be a hit if you miss out on the email design. Design plays a pivotal role in the personalization of your email campaign, because it catches the readers' eyes even before they take a look at the content. Yes, the first impression is what it is all about. Here are two of the most importantContacting those that have 'expressed consent' following consent emails
How to I send a campaign to those that have 'expressed consent' following a consent request email? I can't export the list, nor can I select it as an option when adding recipients to the campaign email.Zoho Campaings needs live Chat support and we need it NOW!
Hi Everyone, I would like to know if there are any other small business owners like myself that try to keep costs down by DIYing on things like Zoho Campaigns. There is a lot of power in this new UI, but the help instructions often fall short or are written by and for the people who already know how things work, not for us dummies. So I am going to ask the help of those of you who have had the experience of trying to figure something out and then send an email only to have to wait several hours orSubscriber lists
I want a subscriber to be removed from a list when they are added to another list. If I try to use Workflow when I select the new list and then try to select remove from option it automatically gives me the same list.Image Library
If I delete an Image from the library and it's been used in an email campaign - what happens if anything?Ask the Experts 02 - All about the latest updates in Zoho Campaigns
Hi people, Zoho Campaigns is ready to host its second 'Ask the Experts' session. We were really pleased with the kind of responses we received for the first session, and it was great interacting with everyone who participated. We also have some interesting news for you all! Zoho Campaigns has released its new set of features yet again. With the latest update, we have introduced consent management, email polls, send time optimization, batch delivery, and more. For detailed information on all theseIs there a way to pull CRM data into the body of the campaign email?
Is there a way to pull CRM data into the body of the campaign email, beyond the metatag list in drop down?Tip of the week 10 - Organize your campaigns with a marketing calendar
Hi people, The significance of an email marketing plan is paramount. Especially, if you are a brand catering to audience from multiple geographies, it's all the more necessary to stick to your engagement schedules. With multitude of email programs targeted at leads and customers, it's not surprising for a marketer to go berserk. But, it's important to not let up. Email campaigns not just deal with mailing lists and content, but also the schedule times. Let's consider this—A company sends welcomeCampaign service synchronization problem
Hi, In Campaign, service synchronization, I sync a Creator List to get emails. But roughly after 24hr the synchronization becomes Inactive. I have to Edit the synchronization and save. Then the synchronization is Active again. See attachment. I'm I doing something wrong? Thanks, MartinImport contacts - invalid pattern with encrypted emails
Hello, I have a list of encrypted emails provided by an external partner. They need to be imported into a custom list. Problem is, the import process is ignoring the entire list, maybe because of the weird format? Since they are encrypted, they all look like this example: d+NDd5wqi3neiQWEwquie1bnwquien@example.com What can I do to import this list? Also, is there a way to allow my user to add contacts without this "ignore filter" from now on? The fact is that our partner will provide us a new listCan not edit/update lists - save/update button doesn't work
Hello So I have a custom field in subscriber list. If I nere the email click on endit (pencil) and change the custom value to the new one, pressing SAVE button does not do anything. Also if i select multiple emails and then use the mass update feature where I change this custom value, pressing PROCEED also does not do anything. What is the matter, does it just not working, or am I doing something wrong? Browser: Chrome 65.0.3325.181Focus Group 01 - Why Automation in Campaigns is more than what meets the eye
Hello people, It's time for our very-first Focus Group session, and this week, it's going to be focussed on utilizing Zoho Campaigns' automation capabilities for growing your business. Automation has grown to a level beyond the conventional set-and-forget job and it now requires sound understanding of every subscriber's behavior and needs. Don't be surprised to know that automation can help you with contextual targeting, periodic engagement, tailored nurturing, and so on. This is why you shouldHere's our second Campaigns Community Meetup in London
Hi people, The first Campaigns Community Meetup was held in Chennai a couple of days ago, and it turned out to be a really interesting session. It was both fun and insightful to meet customers and prospects from different verticals. Our second Campaigns Community Meetup is going to be held in London, on March 23rd, 2018. Come, join us to know how to build your brand and drive more sales using Zoho Campaigns. You can look forward to an informative presentation, in-depth product demo, and a lot ofOpt in
I've created a regular campaign to send out to my client/prospect with an opt-in button. I don't know how to make it so that when a client/prospect clicks on the button it then automatically places them in a list titled 'opted in'. How do I do this?Losing Social Media Icons In Zoho Campaign Templates
Hi, We are designing an email campaign via the Campaign portal, and every time we try to add a hyperlink to a social media icon/image in a template that icon disappears. This is occurring on both pre-designed templates and blank templates. Is there a solution to this issue? Thanks.Introducing 'Campaigns Community Meetup' in Chennai and Bengaluru
Hi people, We have some good news for you all. We are happy to be launching our first Campaigns Community Meetup in Chennai on the 16th of March, 2018. There will be a subsequent meetup in Bengaluru on the 5th of April, 2018. You're invited to "Build your brand and drive more sales using Zoho Campaigns," a session of product presentations and key networking opportunities. On attending, you can: -> Get a better understanding of Zoho Campaigns' capabilities. -> Engage with peers from your city andTip of the week 07 - Determine the best frequency for email marketing
As a marketer, you might always want to share interesting news with your subscribers and what better channel to engage than with emails? You would have put in a lot of efforts creating valuable and engaging email content, but all of that will go fruitless when you overwhelm your subscribers with those emails.You might end up having unimaginable unsubscribes, complaints, and deliverability issues. On the other hand, if you send too less, your subscribers might hardly recognize your brand leading toEvent registration emailing campaign
Let's say I want to set up an event registration campaign using Zoho Campaigns. What's the easiest way to do that ? Can I do it using Zoho Campaigns and Zoho Forms ? I want to be able to follow up with people registrations in Zoho CRM (already connected with Zoho campaigns) Thank youDouble opt-in questions
Please confirm: 1) Double opt-in cannot be turned off? 2) Double opt-in confirmation message cannot be edited?COmplete Marketing Automation - Introduction of Programs
Hello, I saw on a video that you had presented the marketing automation tools from Campaign called Programs. Do you have an idea when the feature will be rollout in GA? Many thanks for your help, Regards, Victor M. da SilvaFiltering out all unopened
Is there a simple way to filter out any leads, or contacts, that have never opened an email from Zoho campaigns within a set time frame, like 1 year? If email is repeatedly sent to an address that never opens it, it could be a spam trap, and hurts delivery stats. I don't want to set up multiple filters to do this for every campaign, it should be something that can easily filtered out, or have their email status changed.Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmZoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got toI cannot verify a sender address, although I have successfully set SPF and DKIM records!
Hello Zoho team, I'm trying to use the Zoho email marketing campaign. The problem is that even though I have set the SPF and DKIM records for my domain and get two green tek in the zoho panel, the email campaign setup does not accept any of my emails,
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepTip of the week 15 - Add subscription-preferences option. Drive more engagement.
If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers. You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds.
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