Tip of The Week 19 Maintaining transparency between you and your subscribers
Email Marketing is undergoing a constant transformation. With new laws periodically being implemented, most marketers tend to focus on permission-based email marketing. One of the key aspects prioritized in every set of regulations is that of transparency. In fact, regulations such as GDPR make sender information compulsory in all communication, and laws like the German Telemedia Act go a step beyond, even mentioning exactly what information needs to be carried mandatorily in all your emails. OneIntegrating CRM and campaigns
Hi , is there a way to integrate campaigns with CRM? ex: As in data: Under lead to be able to see what campaign was sent and whether it was openedAsk the Experts 03 - Everything you want to know about automation in Zoho Campaigns
Hello everyone, Zoho Campaigns is ready to host its third 'Ask the Experts' session. The first two sessions gave us extensive knowledge about our users' product usage and actual business requirements. This time, we've decided to focus more on the automation capabilities of Campaigns, taking into account its essentiality in different industries. We also take this as a chance to convey something important. Zoho Campaigns released its new version back in December, 2017. Since then, we've had good responsesTip of the week 20 - 'Custom Roles' and 'Access Privileges' for a flexible email marketing
Email marketing is adopted by many industries and it's the most-sought-after channel for engagement. For each organization, there are different teams that send out emails. With multiple team members handling the same email marketing account, there's a need for flexibility and a tailored means to use the product in a way that's convenient for each of them. Suppose you belong to a five-membered team, comprising of a developer, visual designer, tester, support expert, and yourself, the marketer. WhileTip of the week 14 - Build sender reputation with List Description
Email remains the standard channel of communication regardless of the evolution of marketing concepts. Taking into consideration a lot of email spamming and data protection laws, it's important to maintain transparency in your email marketing campaigns. Creating this element of transparency is not just to stick to these regulations but to essentially earn sender reputation and trust. Also, by meeting such simple factors, you get your subscribers to engage more with your brand. As far as email communicationJoin us at the Campaigns Community Meetups in Mumbai and Delhi
Hi people, Here's a good news! Zoho Campaigns is ready to organize the Campaigns Community Meetup in Mumbai on 20th June, 2018, and in Delhi on 21st June, 2018. Join us to know how to "Build your brand and drive more sales using Zoho Campaigns," through a session of product presentations and key networking opportunities. On attending, you can: -> Get a better understanding of Zoho Campaigns' capabilities. -> Engage with peers from your city and build more meaningful connections. -> Interact withTip of the week 13 - Smart signup forms to comply with the laws
Marketers are caught in an oft-repeated process of acquiring new subscribers, nurturing them with relevant emails, and converting them into customers. This is the fundamental cycle of email marketing, but with the times changing, it's important to reflect on the basics and make provisions for the changes. Email marketing laws are getting stringent and with every new regulation (such as General Data Protection Regulation (GDPR), German Telemedia Act, etc.), comes a set of safe and permitted ways toConsent Email Reminders
Hi, I have tried to speak to support about this but having no luck. The first consent email is due to be sent on Friday (I know we are late to the party) I want to send the reminder email on Tuesday and the final one on Wednesday so that we are all done before the 25th May and the law comes in. However, it will only allow me to schedule the emails 7 days apart. Why is this? I need to get 3 emails out in the next 7 days. Please help me get this fixed asap.Say yes to GDPR - Campaigns Community Meetups across Europe for GDPR
Hi people, We've reached closer to the onset of the General Data Protection Regulation (GDPR), and Zoho Campaigns is all-ready to help you comply with the laws. We're happy and excited to organize the GDPR-based Campaigns Community Meetups at Spain, Germany, and Italy this month. These meetups will be co-hosted by our partners in those specific countries. So, get ready to attend our upcoming meetups to: - Learn more on how Zoho Campaigns can benefit your business. - Understand what's GDPR and howTips of the week 12 - The importance of design in your marketing campaigns
Have you ever thought what makes for a good email marketing campaign? A high-quality content, good email deliverability, well-segmented list, responsive template—all of these count, but your campaign isn't going to be a hit if you miss out on the email design. Design plays a pivotal role in the personalization of your email campaign, because it catches the readers' eyes even before they take a look at the content. Yes, the first impression is what it is all about. Here are two of the most importantContacting those that have 'expressed consent' following consent emails
How to I send a campaign to those that have 'expressed consent' following a consent request email? I can't export the list, nor can I select it as an option when adding recipients to the campaign email.Zoho Campaings needs live Chat support and we need it NOW!
Hi Everyone, I would like to know if there are any other small business owners like myself that try to keep costs down by DIYing on things like Zoho Campaigns. There is a lot of power in this new UI, but the help instructions often fall short or are written by and for the people who already know how things work, not for us dummies. So I am going to ask the help of those of you who have had the experience of trying to figure something out and then send an email only to have to wait several hours orSubscriber lists
I want a subscriber to be removed from a list when they are added to another list. If I try to use Workflow when I select the new list and then try to select remove from option it automatically gives me the same list.Image Library
If I delete an Image from the library and it's been used in an email campaign - what happens if anything?Ask the Experts 02 - All about the latest updates in Zoho Campaigns
Hi people, Zoho Campaigns is ready to host its second 'Ask the Experts' session. We were really pleased with the kind of responses we received for the first session, and it was great interacting with everyone who participated. We also have some interesting news for you all! Zoho Campaigns has released its new set of features yet again. With the latest update, we have introduced consent management, email polls, send time optimization, batch delivery, and more. For detailed information on all theseIs there a way to pull CRM data into the body of the campaign email?
Is there a way to pull CRM data into the body of the campaign email, beyond the metatag list in drop down?Tip of the week 10 - Organize your campaigns with a marketing calendar
Hi people, The significance of an email marketing plan is paramount. Especially, if you are a brand catering to audience from multiple geographies, it's all the more necessary to stick to your engagement schedules. With multitude of email programs targeted at leads and customers, it's not surprising for a marketer to go berserk. But, it's important to not let up. Email campaigns not just deal with mailing lists and content, but also the schedule times. Let's consider this—A company sends welcomeCampaign service synchronization problem
Hi, In Campaign, service synchronization, I sync a Creator List to get emails. But roughly after 24hr the synchronization becomes Inactive. I have to Edit the synchronization and save. Then the synchronization is Active again. See attachment. I'm I doing something wrong? Thanks, MartinFocus Group 01 - Why Automation in Campaigns is more than what meets the eye
Hello people, It's time for our very-first Focus Group session, and this week, it's going to be focussed on utilizing Zoho Campaigns' automation capabilities for growing your business. Automation has grown to a level beyond the conventional set-and-forget job and it now requires sound understanding of every subscriber's behavior and needs. Don't be surprised to know that automation can help you with contextual targeting, periodic engagement, tailored nurturing, and so on. This is why you shouldHere's our second Campaigns Community Meetup in London
Hi people, The first Campaigns Community Meetup was held in Chennai a couple of days ago, and it turned out to be a really interesting session. It was both fun and insightful to meet customers and prospects from different verticals. Our second Campaigns Community Meetup is going to be held in London, on March 23rd, 2018. Come, join us to know how to build your brand and drive more sales using Zoho Campaigns. You can look forward to an informative presentation, in-depth product demo, and a lot ofOpt in
I've created a regular campaign to send out to my client/prospect with an opt-in button. I don't know how to make it so that when a client/prospect clicks on the button it then automatically places them in a list titled 'opted in'. How do I do this?Losing Social Media Icons In Zoho Campaign Templates
Hi, We are designing an email campaign via the Campaign portal, and every time we try to add a hyperlink to a social media icon/image in a template that icon disappears. This is occurring on both pre-designed templates and blank templates. Is there a solution to this issue? Thanks.Introducing 'Campaigns Community Meetup' in Chennai and Bengaluru
Hi people, We have some good news for you all. We are happy to be launching our first Campaigns Community Meetup in Chennai on the 16th of March, 2018. There will be a subsequent meetup in Bengaluru on the 5th of April, 2018. You're invited to "Build your brand and drive more sales using Zoho Campaigns," a session of product presentations and key networking opportunities. On attending, you can: -> Get a better understanding of Zoho Campaigns' capabilities. -> Engage with peers from your city andTip of the week 07 - Determine the best frequency for email marketing
As a marketer, you might always want to share interesting news with your subscribers and what better channel to engage than with emails? You would have put in a lot of efforts creating valuable and engaging email content, but all of that will go fruitless when you overwhelm your subscribers with those emails.You might end up having unimaginable unsubscribes, complaints, and deliverability issues. On the other hand, if you send too less, your subscribers might hardly recognize your brand leading toEvent registration emailing campaign
Let's say I want to set up an event registration campaign using Zoho Campaigns. What's the easiest way to do that ? Can I do it using Zoho Campaigns and Zoho Forms ? I want to be able to follow up with people registrations in Zoho CRM (already connected with Zoho campaigns) Thank youDouble opt-in questions
Please confirm: 1) Double opt-in cannot be turned off? 2) Double opt-in confirmation message cannot be edited?COmplete Marketing Automation - Introduction of Programs
Hello, I saw on a video that you had presented the marketing automation tools from Campaign called Programs. Do you have an idea when the feature will be rollout in GA? Many thanks for your help, Regards, Victor M. da SilvaFiltering out all unopened
Is there a simple way to filter out any leads, or contacts, that have never opened an email from Zoho campaigns within a set time frame, like 1 year? If email is repeatedly sent to an address that never opens it, it could be a spam trap, and hurts delivery stats. I don't want to set up multiple filters to do this for every campaign, it should be something that can easily filtered out, or have their email status changed.Style Sheets
Does the new Campaigns module have style sheets similar to Constant Contact so we can save our heading styles, etc. I know I can save a template, but I am curious about an actual style sheet functionality. Thanks.Email Deliverability
We are finding that emails are going into spam for contacts that we work with regularly. These are people who would have our email addresses saved. We have authenticated our domain. We have checked our sender score. We have decent open rates, but I am curious as to what steps Zoho is putting into place to help increase deliverability through Campaigns. Thanks.Video Component
Hello, Thank you for sharing a response during your live event last night, but the component will not work for us. In order for me to post a Vimeo video in a campaign it has to be sharable (public) to anyone. Our videos are produced and hosted by a separate filming company and if I use a sharable link the end user can see their branding and name. We typically link to a private video link (anyone with the link can view or link to the video) or in on of our portfolios, which we have branded for ourOne sign up form that goes to multiple contact lists
I have several mailing lists that are not the same, but only want one sign up form on my website. When I go to associate my sign up form, it won't let me pick all of them, just one. Does this mean that they will not go to the lists they pick? If I associate the list with my general "Contacts' List, but they pick Speaker and Author from my lists on my form, will they only go to Contacts, or will they go to all three subscriber lists?Online View of Campaign
Where can I find the link to view the campaign online? There is a statement at he bottom of the campaign that goes out that says "Online version is here", but there is no link.Cerrar cuenta Campaigns
Quiero cerrar la cuenta de Zoho Campaigns pero me dice que elimine suscriptores. Comencé a eliminar los contactos para poder cerrar la cuenta pero me dice que no tengo permitido eliminar mas. Pido por favor nos cierren la cuenta de Zoho Campaigns no así la de CRMOpens by time
Is there a way to sort a campaign's opens by most recent? After a couple days, I will get a few more opens, and I'd like to see who they are.Send Email to myself when someone signs up
Hi, I would like to receive an email when someone signs up. How is that possible? Kind regards, PascalCampaña "pendiente de revisión"
Buenas tardes Hemos creado una nueva campaña con nuestra base de clientes. Quisiéramos saber cuando la van a habilitar ya que se encuentra "pendiente de revisión" hace varias horas. Ya hemos enviado mail a support@zohocampaigns.com pero no no s han contestado todavía. Gracias GregorioThe columns function does not seem to be working?
made 4 templates with the 2 columns in them. In a test email these show as 1 column. So i decided to look at a predefined email to see what's up. So i opened up business32. Here the entire background is black and if i mail it to myself it also has the same problem! Both columns turn into 1. See screenshots. Please help.Multiple emails separated by a set time
Dears, Greetings! We need to send multiple emails spreated by a set of times, so what type of autoresponder should we choose? Below attachment of screenshot of autoresponder available in Zoho Campaign, We have tried all of them and nothing works for us, we are moving from Infusionsoft to Zoho Campaign and in Infusionsoft the process is very easy! as you can see from attachment the screenshot from one of our campaigns in Infusionsoft, We need to send in one campaign/autoresponder multiple emails separatedTip of the week 02 - A perfect start for your welcome series
Almost every email marketer strives to achieve the best-possible engagement with all their subscribers, the new entrants being even special. Only when you begin the journey on the right note can you take your subscribers forward till the final stage of conversion. What better way to embark on your nurturing process than with a set of welcome messages! A welcome series gives the perfect head start to your email engagement and makes sure that your subscribers are kept informed about your brand. Obviously,Next Page
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Announcements
Introducing the revamped What's New page
Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the mainBot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns
Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automatedAttention: Changes to 10DLC TCR pricing and new authentication requirements
Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. TheseUpdates to Auto-Upgrade in Zoho Campaigns
Hello everyone, We've rolled out a new update that slightly modifies how the auto-upgrade option in Zoho Campaigns works. Even if you hit the contact limit, this update ensures that your account is upgraded and that contacts are imported smoothly—withoutImportant Update: TRAI Mandates New SMS Header Format
Hello everyone, We have an announcement regarding a new regulation by the Telephone Regulatory Authority of India (TRAI) that affects all application-to-person (A2P) SMS services. Starting on May 6, 2025, TRAI has mandated that telecom service providers
Most Discussed Topics
issue with image thumbnails not showing in Image Selector
We have been using Zoho Campaigns for over a year, maybe close to two years, and this issue just started happening in the last month. I wanted to wait to see if it would resolve on it's own, and it doesn't seem to be. The thumbnail images for all newRequest to Add Support for PDF Templates and More Flexibility in Email Editor
Hi Zoho Campaigns Team, I hope you're doing well. I wanted to share some feedback and request a few improvements in the Email Template feature of Zoho Campaigns. Right now, we can create email templates using the HTML editor, which is helpful. But we’reMake CAMPAIGNS email look as simple as possible
Hi there I'm trying to make my Campaigns email look as much like a normal email as possible. I'm a bit stuck with the "justification" of the email email block. Can I LEFT JUSTIFY the "whole email" to make it look "normal"? (Please see screenshot attached)
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepTip of the week 15 - Add subscription-preferences option. Drive more engagement.
If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers. You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds.
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