New Topic feature broke my workflows
I have a website which collects leads/contacts and uses Zapier to update a ZOHO contact campaign list. That list is used to start a Zoho workflow campaign to send a few emails. Ever since the new Topic upgrade, the contacts that are added to the list,Migrate to new Topic Management and CRM sync setup by September 30
Zoho Campaigns introduced a couple of feature updates last year, including advanced Topic Management setup and an updated Campaigns-CRM sync. Our users had a year's time to understand the changes and implement them. We are inching towards the deadlineImmediate Sync Limit
Is there a way to get more immediate syncs? The 5 limits is constraining our funnels.CRM to Campaigns Integration
Hello Zoho Experts, Anyone who has an idea how I could integrate Zoho Crm in Zoho Campaigns? I have this workflow rule created in Zoho CRM for our renewal process that will send an alert email to the clients reminding that the Service they availed isZoho User Groups (ZUG) in-person meetups USA (Eastern and Midwestern cities) July 12 - August 11,2022
Hello Zoho Campaigns users, It's that time of the year when we all get to meet each other. However, this time we are going to come out of our online setups to catch up in-person. Our next leg of Zoho User Groups in-person meetup is going to take placeLive editing of workflows is now upgraded
Workflows users will now get a chance to make changes to the existing set-up without any complication. Earlier, whenever someone made any changes to the existing workflow that was active, a new version of the same workflow was created. Those who enteredIntroducing right-to-left content editing and custom return-path
With a host of updates planned for our tenth anniversary, we are also delighted to add two more. Previously, you could type your content in the template editor from left-to-right, now we are also enabling you to type right-to-left as well. Earlier youZoho sites discussion
thanks for joing the discussion forumLacking the ability to define data that we bring across
Is anyone experiencing the following problem. There is a new migration which we changed to. However all our sync data has vanished. We can still see the old campaigns but they are no longer associated with contacts or leads. Also data that is severalHelp with SignUp From
We did signup form in Zoho Campaigns in the account and add script on the page Screen about script on the page https://prnt.sc/oyUuILSqe-PJ But we see that our pop up isn't shown to our customers.West Coast USA Zoho User Groups (ZUG) in-person meetups ??
WHen can you organize West Coast meetup's ?What are the permissions of a Standard User versus a Standard Admin
There seem to be many questions about admin vs standard admin and user vs standard user, but nowhere is there an explanation of what users can/cannot do versus admin. I have an agency user who is preparing a mail campaign and saying she cannot assignLes 2 limites qui font de Zoho Campaign une Tesla avec une batterie de smartphone
Après 2 mois de réclamations et des dizaines d'heures perdues avant de pouvoir bénéficier de la synchronisation ; ça y est l'intégration CRM-Campaign est en place avec la dernière version de campaign, les Segments, la simplication des choix entre CampagneIntroducing Zoho Campaigns' exclusive edition for marketing agencies
Handling omnichannel marketing activities for multiple clients is no joke and we understand that. Keeping the challenges of digital marketing agencies in mind, we are now launching an exclusive edition for digital marketers, allowing them to handle emailPrimary Program
--Not All Custom fields are syncing
I have some custom fields in CRM for which I do not get the values in zoho campaigns. What could cause this issue?Can you sync crm sub form fields into zoho campaigns?
I have a subform in my crm with some fields, but I do not succeed in syncing them to zogo campaigns. Is this possible?CRM Campaign Segment Issue
Hello all, I am trying to build segments within CRM Campaign, but doesn't work properly. I successfully integrated Zoho CRM with Zoho Campaign. I build my list of contacts at Zoho Campaign and would like to build differed segments for my contacts lists.Zoho Campaigns, as a marketing solution for the ecommerce industry
As a user of Zoho Campaigns, you've probably seen the ecommerce module inside the product. Understanding that email marketing and ecommerce go hand-in-hand, we wanted to make Zoho Campaigns more effective for ecommerce email marketers. That's why a lot of ecommerce-centric updates were done in recent times. While our think tank and developers are invested in adding more capabilities, I thought I'd elaborate where Zoho Campaigns stands as a marketing solution for ecommerce email marketers rightOnboarding CRM custom module WF with email WF or Zoho Campaign -How to choose
Hi In our case, certain stages of the WF of the personalized module of the CRM depend on the reactions of the recipients to the emails received. These reactions trigger value changes in the processing fields of the WF of the main module. With mail WFsNeed to cycle through different emails in a loop
I would like to use a workflow so I can use AB testing and the other features that workflows offer to have a set of emails go out and once it reaches the end have it start over. I was able to get it to work by having the workflow end with it removingHow to edit Confirmation Email?
Hi, i want to edit the confirmation email when someone subscribe on my list, how can i do that? (is not a form) because im add in using API, but the people receive a english confirmation subscriber. Thanks. PD: A attach a image of the emailPermissions? - This email address has been already used in some other organization. So you cannot add/invite this user.
When seeing this error in campaigns, could we adjust our permissions so that a user could be moved from a list created by one person to a list created by another?Campaigns and CRM Sync
Trying to Sync CRM and Campaigns. Keeps saying already integrated - despite ZOHO Crm showing not active. Help please.Adding Tags on List Entry
I have an autoresponder sequence for when someone downloads a resource. They are added through an integration with zoho forms which adds them to a list. I am trying to add tags as the contacts are added to the list, but don't see any way to do that throughWays in which marketing agencies can simplify their email marketing strategies
Those associated with marketing agencies know how difficult it is to meet the needs of all their clients. This includes managing all the email marketing activities — planning content, designing templates, obtaining client approval, studying analytics,How to add Topic inside email in workflow
In the content of an email, links or markers indicating the interest of the recipient of the email in a specific subject (Topic) in the form of a pop-up for example or a component inside the email can be added and associated automatically with the recipientEn panne depuis 2 semaines avec la synchronisation Campaign CRM
La synchronisation telle qu'elle m'a été présentée permet désormais de relier les champs des comptes et deals au contact. Ce qui est une énorme avancée et que j'espérais depuis des années. Faire de la segmentation en B2B sans le comptes semble de touteHow can I see which contacts are assigned with a Topic?
I have assigned a Topic to a number of contacts based on a filter in All Contacts. How can I see which Topics are assigned to a specific contact?Manager senders
I am trying to add my email as a sender and it's not allowing me to do this. Says it is already registered elsewhere, anyone else have this issueWhat is Conditional workflow for ??
I don't understand what is for compared with other workflows component What are use cases ? As understand those features (if, then.. are include in orkflows component ; am i wrong ?RSS Campaign - Description field includes a huge picture and only a little text, can't get text from content field
Zoho seems to do what we need, but the fields don't seem to work normally. Could someone explain how to get the following: The usual paragraph of text that is in the description of an RSS feed for each item. The content field seems to bring in nothing.Campaign to know wich WF are still running
Hi There have been many changes in campaign functionality. When I open old campaigns I have the impression that old components are still present, but may not work correctly shortly. Where can I find functional mappings or equivalences indicating whatDocumentation "digeste" pour zoho campaign
Le produit semble avoir bien évolué très/trop complet avec de nombreuses options. Travail de montée en connaissance qui n'est pas simplifié par la documentation. Cela oblige à passer en revue chaque composant pour comprendre les inteactions Serait-ilZoho CRM to Zoho Campaigns filter using Contact and Account fields
I'm new to Zoho CRM/Campaigns, headed over from the Mailchimp world. Question for you experts .. Is there a way to use both Contact & Account fields in Zoho CRM to create a mailing list in Zoho Campaigns? The Contact Sync feature only seem to allow for Contact fields to be used as filter criteria. I'm trying to pull together a mailing list of all Contacts belonging to Accounts with a certain Status (Status is a custom field against each Account - example values are Fit, Repeat Customer, Inactive'Advanced Campaigns' and 'Regular Campaigns' are now merged!
We are here with the first update of 2022. These changes in Zoho Campaigns are designed to make the user experience simpler for our customers. The changes will reflect from March 22, 2022 onwards. However, it will not affect any of your existing campaignsyour documentation Campaign
We all all save time if you add a high-level explanation, introduce the principles, concepts, and use cases before getting into a tech doc. Example I understand in the automation part the difference between the mail activity and the answer to an emailSending Quarterly Emails
A lot of our processes work on a quarterly (every 3 months) cycle, and we'd like to use campaigns to send emails based on that. I'd like the option to send (the same) emails every three months. I was hoping that the cyclical autoresponder would allow that, but it seems to only allow "every 1 month", not "every x months". Quarterly is also not an option. Given this, what's the best work-around?Tip of the week 87 - Email Seed List : The Whats, Whys, and Hows (Part - One)
As email marketers, we make multiple decisions on a day-to-day basis that shape our entire marketing results. And one of such crucial decisions is "Whether my campaign is all ready to reach its respective audience?" And the best way to make an informedUnable to conncect to Zoho CRM
When attempting to add contacts by Synchronising Zoho Campaigns with Zoho CRM the message "Unable to Connect to Zoho CRM" comes up. Not sure if it is to do with the privileges of my account, although I am an admin. Any help would be much appreciatedNext Page
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Introducing the revamped What's New page
Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the mainBot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns
Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automatedAttention: Changes to 10DLC TCR pricing and new authentication requirements
Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. TheseUpdates to Auto-Upgrade in Zoho Campaigns
Hello everyone, We've rolled out a new update that slightly modifies how the auto-upgrade option in Zoho Campaigns works. Even if you hit the contact limit, this update ensures that your account is upgraded and that contacts are imported smoothly—withoutImportant Update: TRAI Mandates New SMS Header Format
Hello everyone, We have an announcement regarding a new regulation by the Telephone Regulatory Authority of India (TRAI) that affects all application-to-person (A2P) SMS services. Starting on May 6, 2025, TRAI has mandated that telecom service providers
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I am attempting to measure the performance of our marketing workflows and campaigns by comparing the date each campaign was sent to a contact with the purchase date of the contact. For example, if Contact A was sent Email A on 9/1 and made a purchase
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepTip of the week 15 - Add subscription-preferences option. Drive more engagement.
If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers. You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds.
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