Campaigns don't show specific topics
Hi there, in my zoho campaigns I have multiple topics which should be accessible to the user as well two topics which should not be seen by user. How do I hide those Topics for every usual user?How can I add an end date to my campaign in Zoho Campaign so it integrates with Zoho CRM?
I am trying to add an end date on my Campaigns in Zoho Social so I can see where a Lead in Zoho CRM came in from if they came from a Campaign. Is it possible to add an end date to a campaign after it has been sent out?Invalid email address - help!
I'm trying to import new contacts into Zoho campaigns. I've tried importing through uploading a spreadsheet but 40 out of the 70 didn't copy over. I've then tried importing these manually, but they're coming up with error messages saying the email addressAuto Responder: Email-Action
Hello, I am trying to set up an email-action automation for a campaign. I want to send 3 emails each for the interactions "opened, clicked, and unresponsive." I know that email-action autoresponder messages will be sent to contacts who have performedHow do I automate marking contacts as marketing?
We've moved to the updated Zoho Campaigns sync from Zoho CRM that imports all your contacts. Some of our contacts are not customers, they're things like vendors, staff, and test accounts. This, I assume, is the purpose of the "non-marketing" option forDocumentation
We all all save time if you add a high-level explanation, introduce the principles, concepts, and use cases before getting into a tech doc. Example I understand in the automation part the difference between the mail activity and the answer to an emailI have created a customized web template and when I am trying to upload it on Zoho it's not getting uploaded and it's showing in progress. After that nothing happens.
I have created a customized web template and when I am trying to upload it on Zoho it's not getting uploaded and it's showing in progress. After that nothing happens. I am uploading the html file separately after extracting and the images file i am uploading--> *** URGENT INFORMATION FOR ALL ZOHO CAMPAIGN USERS *** <---
I have been working with my company internally, which is a global entity... we are a franchise network of over 1,000 offices worldwide and we recommend Zoho CRM to all of our owners and clients. When it comes to Zoho Campaigns, they have been very resistant to take ownership of their need to make critical improvements to their product and have continued to imply that they are not the problem and would like to know the source of inquiry. After some investigation, my company IT Department has repliedHow do I edit another users contact custom field?
In Zoho Campaigns (not Campaigns in Zoho CRM) I can only create and edit my own contact custom fields. I expect all contact custom fields to be editable by all admins. I have another admin who has created custom fields and I would like to add anotherPrefence centre page does not load
Hello, Perhaps I just haven't figured it out yet, but I cannot get the topics page to load when i click the link from an email. I have added the merge tag $[LI:SUB_PREF]$ (Assuming this goes to the topics page.) To the email template, sent my self a fullSync with Zoho CRM stopped working and deactivates by itself
Hi, why do I have this sync job inactive: Sync Description Ports and Line General Mapped List Name Sea Side Crane Executor Last Sync Time 25 Aug 2016, 01:00 AM I can't sync it manually, it gets discarded. Every time I activate it then it deactivates by itself, so I have no contacts synced from for 3+ months by now. What should I do different? Evgeny DrokovSocial Merge Tags
I have associated my company with Zoho and Facebook/Twitter. One autoresponder I have gives me the option to place the social merge tags in the email but they do not show up when I preview. The second and new email I am working on does not even give me the option to insert the social merge tags. It is also missing many of my custom merge tags. How do I get these back and working properly? Second question. I know how to merge your facebook and twitter but what about Pinterest and Google Plus, etc.Test Email Contacts
Hello. I have a complicated set of email merges using numerous custom fields / merge tags. Therefore, I want to test every email before sending the campaign. I created a duplicate set of contacts in CRM, except I set the email for every contact to the same test email address. The test emails won't import because they're duplicates. Therefore, how can I test the emails before they're sent? Thanks.Zoho Campaigns not syncing custom map fields on Zoho CRM Leads Module
Hello, I'm having an issue where Zoho Campaigns is not picking up my custom fields on Zoho CRM Leads Module on sync. I've looked at previous topics posted about this and can confirm my custom fields are available in the standard module layout for leadsQuestion
hi! i want a learn moreEmbedded YouTube Videos
https://www.zoho.com/campaigns/help/merge-tags/video-merge-tags.html This doesn't work. I followed every step stated and I can't see a video. All I get is some code and I'm unable to send a test when that code is in there. There is no 'Video Custom Tags' option in the Merge Tags drop down, only 'Video Merge Tags'. Is that the same thing.Can I send an attachment with my campaign?
Can I send an attachment with my campaign - I have a flyer that I want to send out as well.How do you set a goal for a workflow?
I am building out a workflow in Zoho Campaigns, and I would like to learn how to set a workflow "goal" so once that goal is met, the user exits the campaign. Furthermore, I would like the "goal" to be a purchase made through our Stripe account (that we need to link). Therefore, the lead will continue through the workflow until the user unsubscribes or makes a purchase. Can you please let me know how to do this? Thank youWorkflow got stuck and doesn't seem to have any errors
Hello! We recently turned on a workflow and we realized that for some reason all of our contacts are stuck after receiving the first email on the workflow and we can't figure out why. See below a screenshot of a random contact currently enrolled in theRemoving Unsubscribed Contacts
How do I remove contacts from a list that have been removed/unsubscribed?Can't add my email to "Manage Senders" in deliverability over Zoho Campaings
Can't add my email to "Manage Senders" in deliverability over Zoho Campaings. Once I do that, it shows a message telling me it did but it doesn't show down and the email never arrives. Also, I can't find where to paste the SPF and DKIM info, the domainAdd Campaign Contact via Asp.net Website
Asp.net website. Need to add new contact to existing list in Campaigns. I've managed to get the ZSC key for Campaigns and the list key for the relevant list. I've also added the Zoho.Api NuGet package in my Visual Studio project. Where do I go from here?How to find uploaded, non-synchronized contacts?
Hello, I'm taking over an existing Campaigns, and try to figure out what has been done. I know that - there is a monthly sync with CRM - contacts have been uploaded into lists using Excel Sheet My aim is to clean a bit all contacts, how can I find contactsAbout Campaings Contact
Hello, We want to chance our campaings contact list our Zoho crm contact. I see the picture below. Could you help us? We want to add our account.Zoho Campaign to update client about new post on wordpress
Hi Guys, Are there a way to send a notification by email to my client contacts (maybe a specific list) when a new article (post) are published on my Wordpress website?Zoho Campaigns Sender Address
Hello, I have a 10 limit Sender Address in zoho Campaigns, can we increase it? RegardsResuming hard bounced emails
I would like to reactivate an email address in ZohoCampaign that has become a hard bounce. The email address is our own email address and the domain is also our own. The reason for the non-delivery is "Permanent failure :bad-mailbox", but I can send andHow do I automate leads from Zoho CRM into Zoho Campaigns according to their source or project?
I have created multiple tabs according to the project column. How do I convert them into a mailing list? without downloading a report manually and uploading them into Zoho Campaign.Sync Contacts between CRM and Campaigns
Hello, I see a number of answer to this but I still do not get it. I am trying to sync between the Zoho CRM and the Zoho Campaigns to create a list. When I take the steps, I am being told first the connection is not active, then when I make the connectionShare Template between Campaigns + Marketing Automation
Is there a way for me to share a template between Zoho Campaigns and Zoho Marketing Automation?New Topic Management and Zoho CRM integration setup migration deadline extended
The holiday season has begun and we would like to add to the cheer. The last date to migrate to the new Topic Management and the new Zoho Campaigns-Zoho CRM integration is now extended to January 18, instead of October 31. To enable this, users can chooseZoho Campaign eCommerce and Shopify
We are using Zoho One Campaigns with the eCommerce integration for Shopify. We have two admins for the Campaigns module. However, when an admin completes the integration of Shopify in eCommerce, the other admin does not see that integration. If the second admin tries to integrate Shopify, they must create a new list and do not see the Promotions or other automation created by the other admin in Campaigns. Is Campaigns eCommerce on a per user/admin level and not integrated for all users of Campaigns?Tip of the week 41- Effective email list segmentation: The basics
Email list segmentation is to help email marketers realize that all contacts are unique, each of them having their own interests and preferences. Once you've identified the target market, you've laid a solid foundation for your email marketing strategies—email opens, click-through and conversions. In Zoho Campaigns, creating sub-sets for your list of contacts is done with the help of standard and bulk segmentation. With bulk segmentation, long and bulky lists are easily segmented. All you haveERROR CODE :550 - "JunkMail rejected - 136.143.188.16
TENGO UN ERROR AL QUERER ENVIAR CORREOS, ME REBOTA ESE MENSAJE.ctrl+M not working
Why is ctrl+M not working? I want to be able to see what merge tags are available.Add more filters for Segments
We really need to add more of 6 criteria options when filtering to create segments on zoho campaignsAnnouncing an important update to the Zoho CRM-Zoho Campaigns integration
At Zoho Campaigns, 2021 has all been about improving the product's usability. From renewing the way you manage your contacts with topics, lists, and segments to updating the workflow automation feature, the goal has always been to keep Campaigns as simple決済履歴の確認方法を教えてください
zoho campaignを使っています。 確定申告のために、zohoに支払った金額決済履歴をみたいと思うのですが、どこで見たら良いかわかりません。 お手数ですが、決済履歴の確認方法がわかるかたがいらっしゃいましたら、教えていただければ幸いです。6-Month Automated Campaign Follow Up Series - is Workflow Best?
In my previous CRM, I was able to start a Campaign and have follow ups automated for several months based on "Opens, Clicks, Not Opens" and then continued follow ups based on those actions....spanning out over 6 months. 1. Is Workflow the best way toZoho Campaign Limit Storage
We want to increase the Zoho Campaign limit, however we are not able to see any option nor any Add on option to increase the limit as you can see in the below attached screenshot. Please can anyone assist on resolving this concern? It is a bit urgent.Next Page
Access your files securely from anywhere
New to Zoho Recruit?
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Bigin?
Announcements
Introducing the revamped What's New page
Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the mainBot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns
Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automatedAttention: Changes to 10DLC TCR pricing and new authentication requirements
Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. TheseUpdates to Auto-Upgrade in Zoho Campaigns
Hello everyone, We've rolled out a new update that slightly modifies how the auto-upgrade option in Zoho Campaigns works. Even if you hit the contact limit, this update ensures that your account is upgraded and that contacts are imported smoothly—withoutImportant Update: TRAI Mandates New SMS Header Format
Hello everyone, We have an announcement regarding a new regulation by the Telephone Regulatory Authority of India (TRAI) that affects all application-to-person (A2P) SMS services. Starting on May 6, 2025, TRAI has mandated that telecom service providers
Most Discussed Topics
Follow-up emails via Workflow Automation not staying in the same thread
Dear Zoho Support Team, I am currently using Workflow Automation in Zoho Campaigns to send follow-up emails. In my test case, I noticed the following behavior: All emails in the automation have the same subject line. If the follow-up email is sent withinTrack Zoho Campaign and Workflow sales impact
I am attempting to measure the performance of our marketing workflows and campaigns by comparing the date each campaign was sent to a contact with the purchase date of the contact. For example, if Contact A was sent Email A on 9/1 and made a purchasehiding a topic from all but one segment (or list)
My organization sends out a number of newsletters using Zoho Campaigns. One of those newsletters is for volunteers. In order to become a volunteer, a person has to first go through our volunteer orientation (training). After that, they can receive newslettersHow do I set up this automation correctly?
When contacts enter my Subscribers list, I want it to reference a custom field to see if it is empty. Then I want it to do two things: If empty: Assign a tag based on a different custom field. If that custom field is empty, assign a different tag. Ifhow to see if a specific contact opened an email in zoho campaign?
how to see if a specific contact opened an email in zoho campaign?
Zoho Developer Community
Zoho Subscriptions Resources
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
ご検討中の方
Zoho Sprints Resources
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho Books Resources
Zoho Projects Resources
Qntrl Resources
Zoho CRM Plus Resources
Migrate to Show’s New Community
A place to share, discuss and stay updated about everything relating to Zoho Show presentations.
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Design. Discuss. Deliver.
Zoho Show Resources
Zoho Creator Resources
Nederlandse Hulpbronnen
Zoho Inventory Resources
Zoho CRM Resources
Sticky Posts
Marketer's Space: Targeted messaging : Leveraging Zoho Campaigns for Effective Communication
Hello Marketers, Welcome back to Marketers’ Space! Targeted messaging ensures your communication reaches the right audience - boosting engagement, conversions, and overall campaign success. In this post, we’ll be looking at targeted messaging to createMarketer’s Space – Automate Subscription Management for CRM Contacts Using Workflows in Zoho Campaigns
Hello, marketers! Welcome back to Marketer’s Space. In this week’s post, we’ll look at how to simplify subscription management using Workflows for contacts synced from Zoho CRM in Zoho Campaigns. There are multiple ways to assign topics to your contacts:Marketer’s Space: Supercharged Workflow with Zoho CRM Integration
Hello Marketers! Welcome back to another post in Marketer’s Space. Today, we’ll explore how integrating Zoho CRM with Zoho Campaigns can help you create smarter, more personalized Workflow. In this post, we’ll look at a specific use case to demonstrateTip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It's
Top Contributors
Meyyappan CT
rushabh
alyssa.tran
MFM Main Account
Justin