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Social media apps unavailable for integration in Zoho Campaigns
I have tried following the instructions given here for integrating Zoho campaigns w/ social media apps. When I follow the steps and open the Apps option under Integrations in Settings, social media accounts such as Twitter, LinkedIn, and Facebook are
New Fonts for emails in Zoho CRM, Campaign
hi there, great platform, love it, good work guys! Looking to use the brand fonts for emails, could you please add Avenir Light and Lato in Zoho Campaigns/Zoho CRM mass emails? Cheers Sayi
Report > Compare Campaigns - Subject Line of each email should be displayed
Hey So, when doing a compare campaigns analysis, the current UI does not allow for the subject line of the campaigns to be shown. This is the MOST critical factor impacting open rate. Can you please add it? Thanks! John
How to Import a CRM Email template into Campaigns
Hi there, Does anyone know how to Import a previously saved Zoho CRM Email template into a Zoho Campaign? Thanks, Leslie
How do I send automated consent emails?
I’ve been setting up Campaigns for a client (who is on Zoho One) and he deals with lots of clients over the phone. He wants to ask ‘would you like to receive our newsletter?’ and then if they do he’d tick a box in the CRM that would update Campaigns and send the person a confirmation email. That way he could confirm their address and get permission to send to them in Campaigns. He also gets new records adding to the CRM from other sources, such as Zoho Forms, that would also need a consent email
Monthly recurring mails in Zoho campaigns
Hi, With the autoresponder feature it was possible to send a monthly recurring mail to a specific segment. I read that the same is possible with workflows. Can you please tell me how to do that? Thanks, Gerben
Unable to Email Readded Contacts (Contact Import Unsuccessful)
When importing a file containing contacts, there is a huge percentage of contacts that are listed as "readded". When creating a list with this file, it is preventing us from sending a campaign to these contacts. We have been unable to successfully create
How to edit active workflow
Let's say, for example, that I have a workflow of 12 emails going out 1 a week and it's now week 4. I just realized I spelled something wrong in the email for week 8. How do I edit that email? If I edit the active workflow and a new draft workflow is
How to create forms with custom fonts?
I want to embed a signup form on my website, but we have a corporate brand template that includes a specific font - Readex Pro. How can I use this font in the sign up forms?
Zoho CRM sync to Zoho Campaign problems
I added a new mailing list to Zoho Campaigns. I did it by syncing contacts from a contact view in Zoho CRM. I've had a few problems and questions: 1-I changed the name of one contact view in CRM and wasn't able to change it in the sync settings in Campaigns, so I had to delete the sync and make a new one. Is there a better way? 2-If I remove someone from a contact view that is sync'd with Campaigns, are they removed from that associated mailing list in Campaigns (if they no longer meet the criteria
Segment Not Capturing All Tagged Contacts
I have a list of webinar attendees imported through the Contact Tags module, however when I create a segment using this tag, it only captures a small amount of the contacts. The list has 1511 contacts, however the segment only captures 261 of the co
Responsive images
I want to make our email images responsive by using percentage-based widths, but we're not sure how to do it. Is there a way to add this or custom css to an e-mail template in Zoho Campaigns? Thank you.
Why Would Emails Not Show Up In Subscriber's Inbox?
I recently began offering some freebies to people who open my email newsletters, and have had more than a few people who are subscribed say that they cannot find the email anywhere in their email program. Not in Spam, not in Trash. Nowhere. In each case,
Move people between workflows
I'm creating new workflows and I have a question. I have a workflow that ends when a year passes and I have created a new one because we need to add new tags. How can I move the people who are in this flow to the new flow? Can I edit the workflow even
Settings CUSTOMIZATION Header and Footer I don't see any EDIT
Hi, Could someone help me? If I go to settings -> Customization-> Header and Footer I don't see any edit/copy/add new like I should. The first image is from tutorial and the second image is my view 1) 2)
EMAIL DE ZOHO COMPAIGN N'ARRIVE PAS 0 LA BOITE DE Reception, MAIS PLUTOT A LA RUBRIQUE PROMOTION
LES EMAILS ENVOYES PAR ZOHO COMPAIGN N'ARRIVE PAS a LA BOITE DE récéption PROMOTION MAIS PLUTOT A LA RUBRIQUE promotion, donc ils ne sont pas affichés chez nos cibles, qu'est ce qu'on peut faire, pour resoudre ce probleme
Blacklisted (new domain)
Hello..... Our newly domain is blacklisted. Please help. Cannot send emails.
Error when trying to export contacts from campaigns
error message - you cannot export empty list
Important Message Pop Up Won't Close
I want to send an email campaign inside of Zoho Mail. When I click on "campaigns" an important update pops up. There isn't an 'X' to close the pop up and I am unable to scroll down on the pop up. The scroll bar scrolls the actual page behind the pop up.
In sign up form proceed to change the transactional sender's email. (Confirm subscription email)
Hello, I have created a sign up form. Everything is on place BUT when somebody subscribe to the list and receives the confirmation email (transactional email), the sender of this email is wrong. I would like is the related to my company domain hello@<my-company.com>.
On form submission trigger - Not showing the forms I've built
Hello, At the journey trigger "On form submission" i cant choose/see forms that i built within Zoho forms. I already setup the integration between Zoho campaign and Zoho forms. Why cant i choose/see my forms? See attached Thanks
Viewing Poll Results
Hi, I set up a campaign with a basic poll. I can see link clicks but I can seem to find data on the poll (i.e pool results). Can anyone point me in the right direction. Thanks Jon
Use of non-Marketing contacts
Hello, I'm trying to figure out how and why I would use the non-Marketing type within Campaigns ? To my understanding, a contact that is present in Campaigns wants to be emailed. Or if (s)he doesn't, (s)he is is marked as unsubscribed. But with Non-Marketing
Campaign and Zoho Books Integration
Is there a way to pull invoice information from Zoho Books and push that into Zoho Campaigns so that we can build different campaigns based on when an invoice was paid for and even what items they bought? I see where I can add all of my Zoho Books contacts,
Custom Button Feature Disappears
Hi, I've been using the same custom email template for over a year now. Before, the custom button always worked just fine. The most recent email, however, seems to have a problem. When I test the email to our Outlook email accounts, the button doesn't
El trigger Purchase Follow Up no distingue entre compra fallida y compra correcta
I am doing the purchase workflows. When we realize that when a customer makes a purchase, they enter in the workflow even if the payment is rejected or erroneous. I'm using the Purchase Follow-up trigger to start the workflow then select my shop and the
Setting Child Campaigns
Hello - Do I have to wait until I've launched a campaign to set the correct follow up campaigns (AKA Child campaign/Chain Campaign)? This is our fist time really using this and I want to make sure we have our ducks in a row before we launch.,.. if possible!
How to authenticate my domain?
Hello I am trying to authenticate my domain following the steps given in this url https://www.zoho.com/campaigns/help/settings/how-to-authenticate-domain.html but I cant do it, because our emails are from Office 365 and our domain is in OVH. I have to do it in Office or in OVH? How can I do it? Thank you so much
How can i show only text of my content with RSS tags?
Hi, i want to show just the text of my content, im using the tag: $[RI:DESCRIPTION]$ and show the image and text, i just wanna show the text. How can i do that?
why can't i customize the "header and footer"?
I am using the "super user" privileges and still cant edit or crate a new one see the attached file
Combining Zoho Subscriptions
We currently have a Professional subscription to Zoho CRM, subscription ID: RPCW2003561301215 We are interested in moving our email campaign service over to Zoho Campaigns so we have been investigating and comparing prices. I was wondering if there were
Marketing Automation and Campaign Sync to Recruit and/or CRM
Hello, Can I sync Zoho Recruit ONLY to Zoho Campaigns OR to Zoho Marketing Automation? I currently have Zoho Recruit synced to the Zoho Campaign's, but when I try to sync to Marketing Automation I get an error that I am synced already. Thanks!
Please allow facebook pixel to be added to forms
We use forms to create landing/squeeze pages, right? I don't understand why we are not able to insert FB pixels in them to track the conversions. It just creates bottlenecks having to first figure this out and then not being able to actually do it.
Customise Description RSS Merge Tag
Hi, The RSS merge tag DESCRIPTION is unslightly. It adds in the line The post [title] appeared first on [blog name], which is uneccessary, and it doesn't align the text against the thumbnail very well. How do I edit this particular tag? Is this possible
Adding/deleting sender address
Hi, I am having trouble adding an email address that I sent a verification email for. The contact says they never received the email and I cannot resend the verification. The email is ted@cvreps.com Also, I am trying to delete some sender addresses but I am having trouble because it says that I cannot delete emails that were added by another user. One address, bmartinez@cvreps.com, is not an active account anymore as the employee moved onto another job. The other, johnny@cvreps.com, was added by
CAN USERS SEE and EDIT EACH OTHER's ZOHO EMAIL CAMPAIGNS?
When I log in to Campaigns, I can only see mine, not any of my other colleagues' campaigns, and not our company's contacts? Can we share or link these accounts somehow to see each other's campaigns and work on the drafts together???
What size is the DKIM key provided? 1024bit or 2048bit?
Before our IT department can authenticate our domain for Zoho Campaigns they need to know the size of the DKIM key provided. Can you tell me if it's 1024 or 2048?
Campaigns Background Uses Office Color, not Campaigns Color
My e-mail background in Campaigns is set to white #fffff. However, when the e-mail is sent, the background color adopts the Office theme, which I have set to Black. Is there a way to ensure the background remains white, regardless of the Office sett
Creating a calendar based campaign and adding contacts throughout the year
I have been using automation workflows for email drip marketing. Is it possible to create a campaign starting in Jan that talks about home maintenance tips in Jan and has a new tip every month. Then have the ability to add new contacts in March that start
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