Automation trigger after newsletter registration via form (only after double opt-in confirmation)
Is it possible to create an automation program to send an email automatically after form registration, but only after the user confirms the email address (after successful double opt-in)? Currently, the automation emails go out when someone fills outTip of the week 08 - Deliver rewarding emails to your subscribers
If you're an email marketer, it's not wrong to think that every email of yours should resonate with your subscribers. But again, it's absolutely not right to think so, when such emails aren't actionable and noteworthy. Since most of your subscribers look out for connecting with you, it's your responsibility as an email marketer, to send them quality information that'll enhance their marketing skills. What makes an email start that initial conversation with a subscriber or build that reliability withWill a periodic time-based workflow trigger the same actions in a row?
Hi, I want to set up a monthly reporting mail with the time-based workflows. In this scenario it's possible that the same contact would receive the same mail 3 months in a row, then being excluded by not-matching the criteria for one month and then receiveHow to fully automate Campaigns (Unsubscribes, Soft Bounces, Hard Bounce)
Hi, After successfully sending out numerous campaigns over the past couple of weeks I have now exhausted my list of emails to contact, and now I want to send a new campaign to all the same contacts. I am now encountering the problem where I have to removeTip of the week 90 - Ways to leverage user-generated content in emails
Email marketing experts predict that 2022 will see a surge in user-generated content (UGC) in emails. What is UGC? It is simply unsponsored content—videos, posts, reviews, and testimonials—consumers create about a brand’s product or service. To createInstant Sync - Fetching Accounts Module Fields has been removed at the moment.
Hello all, Good day! This is an update regarding removal of a feature from CRM integration. Recently we identified that the option 'Fetch Accounts Fields' in the Instant sync was not working as expected so we're forced to remove it for any new syncs.Dynamic Signatures in Workflow for different CRM Owner of Leads
Is there a way to have a dynamic signature for each CRM Owner in a workflow? We have 2 new sales leads that will be triggering the flow and we want to just have one flow with emails that will update the signature based on the CRM owner.Can't send campaign
We are testing zoho campaign, and have created a small (4 people) list for testing. Sending a test message doesn't work, as the test does not allow us to have a first name and company tag. We need to be sure that they are importing correctly. We do NOT want to send to our lists until we know that all is well. Currently, we can't seem to find how to send immediately so we can continue testing. If we find that this works for us, then we will sign up and cancel our Constant Contact account. TanaTip of the week 44 — Qualifying the best leads for sales
What is your goal behind generating those 1000s of contacts everyday? Just to build your contact database and engage with it? Err.. No, there is a lot beyond this. As marketers, qualifying the best contacts for sales is as important as generating and nurturing them. How do you do this? The best way is to assign scores to your contacts based on how they interact with your business. From subscribing to your newsletters to opening/clicking links in your emails, every action of your contacts counts.Why Are Campaigns Going To Spam
When I test an email campaign the test email goes to my spam folder. It did not do this before. But now all my test emails go to spam. I have never marked these as spam in my email and there is nothing in the content that should make an email provider think that it is spam. Gmail Marks the email with this message "Why is this message in Spam? We've found that lots of messages from zcsend.net are spam." Has zcsend.net been blacklisted? I am concerned that this will happen to all emails I send in thisZoho Domain Authentication
How do i complete Authentication of Domain purchased on Zoho? and how do i verify SPF, DKIM on Zoho Campaigns and other zoho apps? Also how do i verify DMARC?How to switch to multi purpose?
Hello - Trying to activate a campaign workflow and it says: Please switch to multipurpose You cannot send automated emails while you are in single purpose. so please switch to multipurpose Guessing there is some setting somewhere but I'm not sure whereUpdate Campaign subscriber tags?
Hi, Does anyone know if there's a way from Flow to be able to update the tags set against a contact in Zoho Campaigns? I've had a good google and turned up nothing so far. I can set CRM tags, but CRM sync can only happen a limited number of times per month - and wouldn't get triggered anyway with just updating tags in CRM, and I;m not sure Campaigns would see the tags anyway. Thanks, KarlAutoresponder not sending out mails
Hi, I've setup a test run for autoresponder. It was done almost 12 hrs ago. However, none of the recipients in the list have received the mails. Can you please check and assist on this? Regards, Amanjot WizIQEmail delay options
I have seen this in a lot of automation apps and it's really a pain to deal with...so maybe Zoho can be one of the companies that do this the good way! : ) When sending a series of emails, so many email automations apps give you delay choices based uponAdding in an 'opt-out' email list to exclude from current campaign list
I'm trying to move our emailing campaigns over from a well-known email provider, we'll call 'MailMonkey' (MM), into Zoho. I'm using a list of contacts from our CRM to create a Campaigns List but...having run campaigns with a very similar data set on 'MM',Embedded signup form on Wordpress website
Hi How can i embedded signup form on our website ? And if it's not possible can i connect our wordpress signup with campaign ?24 Hour Delay after Autoresponder Edit
Hey Zoho Team and Community!! I hope all is well. I'm having another issue with autoresponders in Campaigns. When testing my autoresponder, I set delay time for 100 days (for example) because I don't want it to actually go out during testing/editing.Data backup for Zoho campaigns
dear community is there any way to backup your all data (campaigns, reports, workflows, settings etc) on Zoho campaigns? best umutAdding a tag in Zoho CRM when a lead's email bounces in Campaigns
We sent out our first Zoho campaign last week. We had a few bounces, normally if this happened in Zoho CRM we would tag the lead as Junk (because the email bounced). If we send emails from Campaigns can we update tags in CRM, if so, could you explainWhat user specific reporting is available for Social Campaigns
What specific reporting is available for social campaigns? Is there user level reporting? What users clicked a link? What they shared? What they tweeted? Etc?Tip of the week 89 - Stride into the new year with our new Workflow updates
You are close to the end of this year and are hoping to carry forward your email marketing enthusiasm to 2022. Our new updates in workflows will help you realize that feat by letting you automate your email campaigns with more focus on the contacts' tastesi can't intergrate Google Analytics and Zoho campaign
I tried to intergrate GA and Zoho campaign but error occured. ( i attached the image) what should i do ? Sorry for my bad English.Autoresponder not working
I can't get the autoresponder to work at all. The test contact comes in successfully and gets added to the right list, but the autoresponder is NOT sending emails. When I check the report, under Denied Contacts, it lists all the new test contacts undercan't add contacts
I have tried importing contacts from a file, but it doesn't work. My file has just 3 fields: first name,last name,email address When I put that header at the top of the file it won't import. I have tried .csv .xls and .xlsx. None worked. What exactly should the header be in order for this to work. I have also tried selecting fields in the map fields page, but that didn't work either.Your ZSC key is no longer valid. Change your ZSC key for the already configured CRM account.
We just update our email associate with our account in zoho crm and zoho campaign. Our problem right now is in the Zoho Campaign Settings-> integrations the email there is the previous email that we used. I try to add the new email that we are using now but the problem is it says that the user is already exist. ConfusingSending Test Email Not Working - "Failed to send test email. Please try again later." Error
I am trying to send a test email out to my email address in order to review it before I blast it out to my list, but every time I try and send the test, I get the following message: Failed to send test email. Please try again later. Can someone assistReply to address on Campaigns not working
We have created a campaign and chosen one of our email addresses as the REPLY TO email address The email received in the inbox when "replied to" has a very long zoho email address. When the user replies to the email it bounces (see message below). howSOLVED - Please explain how 'Wait' work in Automation > Workflow
Hello I have been using Workflows for a while, but still not sure I understand how the Wait option works when checking 'Enable specific wait period'. 1. The following is obvious 'wait an hour before doing the action' 2. But what about this? Is it a) wait an hour and then, on Monday at 12:30 do the action, or b) wait an hour from 12:30 on Monday and then do the action, or c) wait until 13:30 on Monday and then wait an hour before doing the action? Thankszoho crm intergration with zoho campaign
I to intergrate zoho CRM with zoho campaigns https://help.zoho.com/portal/en/kb/crm/integrations/zoho/zoho-campaigns/articles/zoho-campaigns-crm-integration#Configuring_the_integration_and_setting_up_sync but in step1, when i click to zoho campaigns,Mass Update Contacts In Zoho Campaigns
Is there a way to mass update contacts in zoho campaigns? I want to be able to change the content of a field for a few hundred contacts, and can't go through all of them individually.Zoho Campaign Google Analytics Report - 'Error Occurred. please try again.'
Hello, I am trying to integrate google analytics with Zoho Campaigns. I am following the guide at: https://help.zoho.com/portal/en/kb/campaigns/user-guide/reports-and-analytics/articles/google-analytics I have followed the prompts at Reports > GoogleHow to add an iframe in a campaign
Hi, I would like to add in my campaign, some content that comes from our website. Is there a way for that? I tried with html code by using <iframe> but wo results. Any idea ? Thanks, BenoîtUnsubscribing page
How can I create and customize unsubscribing page?'Opened any emails' segment criteria
When creating a segment, there is a criteria option called "Opened any emails". I can't get this to work or find any instructions on what Campaigns is expecting me to put as the dropdown or in the text box on the right (see screenshot). Please can someoneHow to use tags to create Campaigns lists and email clients?
Hi, How can I use tags (from Contacts) to dynamically create marketing lists and email my clients regularly? I really hope that the option is not to create a manual list every time because this is just not manageable. I know how to create segments butChild campaign - send to recipients that have NOT clicked
I want to send a Child Campaign to recipients who have opened but not clicked on a link in the parent campaign. I cannot see an option for this - see screenshot. How can I do it please? (It is for a webinar event and I want to target recipients that haveZoho Campaigns not recognizing Zoho CRM currency fields
Hey Team, We are now creating campaigns involving currency fields in Zoho CRM. When I tried to sync all currency fields, it does not show any amount in the Campaigns custom fields. I checked in Campaigns and it seems like all currency fields were set as long integer or text. I tried creating a custom field but there is no currency field. Can you advise on how to sync CRM currency fields into Campaigns?Currency Field in Zoho Campaign
I am not seeing a currency field option and I need to add a merge tag for a dollar amount. I want it to be formatted with commas like $1,000.25 instead of 1000.25. I used the long integer option and that does not work. Please help!Repeat Workflow for a Contact?
Hi, I was just told by Zoho Support that a contact cannot go through the same workflow twice, but I'm having a really hard time believing that. For example, we set up a "Thank You" email workflow that we trigger when a customer purchases from us. I was told that the customer cannot go through that workflow again? Does Zoho not realize businesses need to send the same information or workflow to a customer more than once over the customer's lifetime with the company? Every other CRM we've worked withNext Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got to
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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