Why is there no Undo button when editing a Zoho Campaign pre-made template
I accidently delete the content from a column and couldn't undo.Zoho Campaigns - Workflow - Dynamic text
I wish to use a custom field to for an Dynamic Text frame in an email. The field is called RASLevel and it comes from a dropdown list in Zoho CRM. The custom field itself is available in the Wait Condition Block. The custom merge tag for it has already been created - it is called $[UD:RASLEVEL]$ However, this custom merge tag is NOT available in the settings for the Dynamic Text. Other custom merge tags (such as $[UD:ACCOUNTKEY]$) are available. But not the $[UD:RASLEVEL]$ tag. I am unsure ofZoho Campaigns - delete/remove unsubscribers from do-not-mail list
According to new GDPR regulations, we have to immediately remove/delete unsubscribers data from system. Now, we can't, because when somebody click unsubscribe, it is move to do-not-mail list and we can't delete this data. Unsubscribers data storage is strictly forbidden by law. When you fix it?Access to Campaigns created by others
Hi there, I am the admin for our ZOHO One License and I am not seeing email campaigns created by my other admin that I added in. That is in ZOHO Campaigns. How do we fix that?Dynamic content with 2+ topics in 1 letter.
Hello. I have a simple question about using Zoho Campaigns. If the Lead 1 subscribes to Topics A & B (2 from 10 available). Can we create a template containing dynamic content and include it in automated workflow? First newsletter: Hello, Lead 1. [TOPICThe operation is too heavy to use
It works comfortably when you open a campaign with another account from the same PC. Why do accounts make such a difference? The operation speed is too slow to use.Invalid email address on import into campaigns
On import from Zoho CRM to Zoho Campaigns Some email addresses are considered as invalid email address while other contacts from the same company with the same extension after @ are imported.Very Low Open Rates & Mails not delivered
Hi Team , This is the consecutive time , we are facing with the issues.. Very Low Open Rates .. AS LOW AS 0.1 % ..cannot center image box with 3 columns...
basically, the box (3 columns, a centered image within each) displays correctly in the Preview. in email, that whole box (of columns) shifts to the left, and i can't find a way to center it. is there a trick to this? help! (thanks)CRM Sync to Campaigns doesn't update fields that change in CRM?
We are using Zoho ShowTime to run webinar sessions. People who register for webinars are then pushed to Zoho CRM from ShowTime as Contacts (but we will be shortly updating this to Leads). Then, we use the Sync Services in Campaigns to pull the webinar attendees from CRM to Campaigns for follow-up. If someone has registered for the webinar, but not attended, we have a workflow in Campaigns to send them a 'Sorry you couldn't make it' email. However, we've recently noticed that people who have registeredZoho Campaigns is now HIPAA compliant
Hello, Everyone! We take this opportunity to inform you that Zoho Campaigns will be HIPAA compliant from now on. We are going to follow HIPAA regulations from September 21, 2021. HIPAA(Health Insurance Portability and Accountability Act) initiatedPopup issue
You guys are very bad at doing marketing. And today is the last straw that broke the camel's back. We will definitely change for another competitive really professionnal mailing tool. The sooner the better. In the meantime can you fixe your announcementYou can now sync records from Custom Modules in Zoho CRM
p.MsoNormal, li.MsoNormal, div.MsoNormal { margin: 0.0cm; font-size: 12.0pt; font-family: Cambria; } p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph { margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 0.0cm; margin-left: 36.0pt; font-size: 12.0pt; font-family: Cambria; } p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst { margin-top: 0.0cm; margin-right: 0.0cm; margin-bottom: 0.0cm; margin-left: 36.0pt; font-size: 12.0pt; font-family: Cambria;Is there a way to automatically add a group of contacts with each campaign ?
Hello I would like that each campaign sent is also received by a group of contact in my company (my boss and my colleagues). I could create a group and add the group to each campaign. But I would like something automatic. Is there an automatically wayExporting reports in CSV format
Dear Team, I am trying to export Zoho Campaign reports in CSV format but I only can see the 2 options (PDF , HTML). Is there any way to export in CSV format? Please advise me. Much appreciated your support in advance. Best Regards!Contacts cannot be added to the same workflow twice?
We have been told by tech support that a contact can't be added to the same workflow twice, but they did not offer a work-around. Has anyone come up with a work-around for this? We can't be the only ones who are having trouble with this? It is very common to have repeat customers who need to be in the same workflow twice. Order updates that repeat, product inquiries that occur more than once, and so on.Campaign not recognizing contacts
Hi Team, I have uploaded the contact lists on Zoho campaign and while adding the contacts to the campaign it shows an error !You cannot send this campaign as there is no contact in the selected mailing list however the mailing list has contacts. ThisHoliday email tips: 3 pre-holiday tests you must run ASAP
Testing is one of the most important steps in email marketing. With the festive season around the corner, waiting until the holidays to test emails isn't a good idea. Holiday season is the time when businesses make most money and you need to be absolutelyConnect to API 1.1
Hello, I am currently trying to connect to the zoho campaign API via my website to send an alert to a list, I am testing on postman I followed the API documentation but arrived at the time to do so my token access request i only receive token access butExamples of Brands / Products / Topics / Lists / Segments in Zoho Campaigns
Hi We're trying to make the best use of the Brands / Products / Topics / Lists / Segments structure for our Email Preference Page and struggling a bit to see how best to do this. It would be really useful to have some examples and/or discussion of howWhat is the "From" Merge Tag for Zoho Campaigns?
I am using stripo.email to build and import my templates and would like to include the "from" address in the template, but I can't seem to find that merge tag anywhere. So, I wouldn't include Zoho's header and footer, but would include all the necessaryIntegrating Zoho Campaigns with Zoho Bigin
Hello everyone, We know that everybody needs a little good news during this turbulent times. And, here we are with good news. Now you can make your sales process effective with the help of Zoho Campaigns and Zoho Bigin integration. Yes, we understand that you have a lot of questions, read below to know more. What is Zoho Bigin? If you're looking for a software that eliminates the usage of spreadsheet and other third-party applications that you use for managing contacts, you've come to the rightHow do I sync CRM deals with multiple contacts?
We have deals in CRM that we link multiple contacts to. When I sync my deals to Campaigns, I'm only retrieving primary contacts. How do I make sure I'm getting all my contacts? Alternatively, I can have contacts tied to multiple deals. I'd like to be able to sync those so that I recognize which contacts are tied to multiple deals and which deals.Workflows in Campaigns
Hello, I am setting up a workflow in campaigns to send a series of 7 emails to prospects. I see that you can set up skip criteria for the emails in the sequence. Here is my question. I want to remove the prospect from the entire sequence, or not add themSignup form not working
Hello, I cloned a signup form for our newsletter and when I fill it out and submit, it opens a new tab that shows a loading animation but it never actually loads. So we are getting no submissions. Wondering why this isn't working. Here is where the formHow do I automate each follow up email in a drip campaign?
Hello, I am using Zoho Campaigns. I am trying to set up an email-action automation for a campaign. I want to send 3 emails each for the interactions "opened, clicked, and unresponsive." Can some one please direct me how and where can I set up an emailExport Campaign HTML
I need to export my campaign so i can make some changes to it and test some images, there used to be a function to allow me to look at the html but i cannot see this anywhere. Is this still possible to export this?Tip of the week 88 - How to effectively test your campaign with an email seed list? (Part - Two)
Hey again! We hope our previous tip on Email Seed Lists—The Whats, Whys, and Hows helped you get introduced to Email Seed Lists. Now, here's a checklist to effectively send a test campaign with an email seed list so that you can optimize the overall performanceHow does a customer change their preference to accept marketing?
Hi, How does a customer change their preference to accept marketing (if they had previously checked the box not to opt-in) ?Image use in Zoho Campaign
What is Image library for? Where can we and where we cannot use images uploaded in library? This is so confusing and so restricting. I uploaded some images in images library. Now I want to use these images to create an email template and also use in theCustom domain for campaign view in browser?
Hello, is it possible to set my own domain for the browser view? https://argb.campaign-view.eu/ua/viewinbrowser thanksSend mail when variable on wordpress site change
Hello, I would like to know if it is possible to send an email to a list previously created when a variable changes on my wordpress site in a certain value? if so, how to proceed to send and receive the value in a workflow on campaign? thanks in advFollow Up Message Send Time
I am setting up an autoresponder which has at least 1 follow up message. I can set it's sent time to be 7 days later, but in other areas of Zoho I can tell it to ignore certain days (e.g. weekends ) this cannot be done here. It would be good if this wasList of All Contacts on "Do-Not-Mail List"
I have several contacts that are UNKNOWN among my thousands of email addresses who would like to be put back on the active mailing list. I require a list of ALL my contacts on "Do-Not-Mail List" - How to I receive this list? Note: "We're sorry, but this is not possible" is not an acceptable answer. I must receive this list form Zoho Campaigns or directly from someone within Zoho Technical Support. Thank you, JustinImages load properly the FIRST time but not afterwards
This is quite frustrating because it's SO close to working correctly! It starts out fine. If I start a campaign, put in images, resize them correctly, and send it out - it looks great. Below is how it looks in the editor AND how it looks in the received email. BUT if I save the campaign and come back to it later, THIS is what I see. Now, if I send this campaign AS IS (no changes to try and fix the image), this is what the received email looks like: Essentially, every time I reopen a campaign or tryHow can i add more fields to my form?
Hi, i want to add more fields and a dropdown option on my form. How can i do that please? Is a list form, im using a template, but i want to add more fields. thanksHow do I add DLT Template ID in my Zoho SMS campaign?
Hello, I created a sample SMS campaign to try out Zoho Campaigns. My SMS gateway is MSG91. When I ran the campaign, all SMSs were sent to the gateway but failed to deliver. When I checked on MSG91 reports, it threw the error "DLT Template id not found"Can I archive an email campaign?
I don't want to delete the campaign, but the list is getting pretty long. Once it's sent...is there a way to archive them? PamSend Email Campaign To New Campaign Members
We have a campaign set up as a follow up email after in person meetings. As we have more meetings, we want to simply add those members to the campaign and send to those new members. In looking at the campaign, we don't want to send a follow up, butAdding Tags when a client buys a product through WooCommerce
Hi I would like to add a client to Campaigns when they purchase a product through WooCommerce and tag them with the product that they have purchased. Please advise how to achieve this? If they sign up to a normal newsletter and then purchase after that,Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.Sharing Newsletter from Past Campaign when I don't have a list
I have created and sent a campaign (i.e. a newsletter about my blog-articles). The campaign was sent to "segments" I'm trying to post a link to past newsletters, but as best as I can tell, to create an "Archive Link" you must select a "List" I got to
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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