Yahoo! and AOL strengthen their DMARC policy; may affect email deliverability
A couple of weeks ago, Yahoo as well as AOL made a significant change in their email validation policy where they have increased their email security by strengthening their DMARC policy. According to this policy, they’ve clearly instructed the other email service clients to reject the mails that come from Yahoo/AOL sender address but not sent from Yahoo/AOL servers. Why this change? In last few years, there is a surge in email based forgeries such as email spoofing, account hacking, and phishingInaccurate Total Contacts figure in Campaigns Dashboard
Why does the Campaigns dashboard show more contacts than I actually have in my lists? None of our lists are synced with any other portal, e.g. CRM.Why is it is so difficult to create a list of unengaged subscribers?!
Help! I am desperately trying to find a way to create a running "live" list of disengaged subscribers based on the following criteria: 1) Zoho Campaign email bounced 2) Subscriber opted out of email 3) Subscriber has not opened an email in the last year I've tried the following to methods, but (in standard Zoho fashion) ran into unexpected roadblocks that prohibit me from accomplishing such a SIMPLE task. Use Zoho's List view by navigating to All Subscribers >> Filters >> Lists >> Disengaged SubscribersTip of the week 77- Efficient use of time in email marketing
Engagement in email marketing is a lot dependent on time. The timeliness and frequency of your email campaigns can work as a bridge between you and the email recipients. There are two areas that you must cover in order to achieve time-based email marketingHow to add current page URL as a hidden field in ZOHO Campaigns SignUp Form
Hello, I am trying to add current page URL as a hidden field in ZOHO Campaigns Sign Up Form. We have about 15 ebooks on our website, and I am wanting to have one ZOHO Campaigns list for "EBooks", and then segment the list into "Ebook 1" "E book 2" etcExternal editors for responsive templates
Hello, guys! Looking to create a good email template. Can anyone recommend good external visual editor that can be used to create and import email templates to Zoho Campaigns? I checked Beefree.io and it generally works but Zoho Campaigns dismiss the responsiveness: when I send the email from Beefree it is responsive, when I import the same HTML to Zoho Campaigns the email becomes non-responsive. Would be grateful for any help. Regards, AndreyI have multiple sites in my Google Analytics Account. How do I select one?
I have multiple websites listed in my google analytics account and I see them when I am in the Integrations page but I cannot select them.Is it possible to Re-enter contacts to the same workflow?
Contacts sign up on our website to get our event brochure. However it’s common to have them filling the form multiple times, so we need to trigger the email to send the event brochure multiple times. We are wondering if by creating a conditional workflowCan I stop the opt-in/subscription confirmation email from being compulsory?
Hi there, I have just built a new website for our company on Webflow. We have several website 'contact forms' (WebFlow based contact forms) that are for different applications based on the user's needs. These could include: • Subscribing to ourValid email adresses with hard bounce statuts
Hello Our client asked us a question regarding hard bounce They sent a campaign and had verify they email adresses list According to their report, some of these email adresses returned as hard bounce but email adresses are correct and the contact areHow to find new contacts (not existing in any other lists) entered in a list? And filter the contacts based on the date they subscribed?
Hi, I searched everywhere but not able to find a solution. Is there a way I can filter the contacts that are new to my account? I can see an overview in the dashboard that shows the number of new contacts, but that's not clickable and I am not able toAuto formatting of the content_url
I'm currently using the API to create campaigns with the /api/v1.1/createCampaign endpoint. As requested, I'm providing a content_url that contains the full HTML code of my email. It is fully responsive, working, and designed to receive some Ads. I wasUnable to change Contact Scoring on Zoho Campaigns
I am trying to edit the default scoring rules under Contacts > Contact Scoring > Campaign Activities. I increased and decreased the scores using the arrows (as instructed by the tutorials), and when I hit 'Save', I received a pop up message that saysWebinar: Next Level Sales Growth in Zoho CRM
WEBINAR: Next Level Sales Growth in Zoho CRM - How to Automate Everything in Zoho So Your Team Can Focus on Closing Deals Join our free live training session on how to automate Zoho CRM for next-level sales growth. Zoho CRM is a powerful sales toolGetting Campaigns and CRM to talk to each other properly.
Hoping someone can help on here! I'm trying to set up different syncs from CRM to Campaigns and vice versa but we're really struggling to get it to do what we want. We have access to all the other apps as well so if anyone can suggest an alternative way that would be awesome... We basically want one list to sync our contacts with a 'live' sales order status The second list would be all customers with only product 1 live (not 1 & 2) Third would be a list with all customers with only product 2 liveTesting emails for spam...
I found a great, free service for testing the 'spaminess' of my emails sent from Zoho. www.mail-tester.com If you use Zoho Campaigns, I thoroughly recommend it. Anyway, it highlights a problem with Zoho emails:- -1.105 MIME_HTML_ONLY Message only has text/html MIME parts You should also include a text version of your message (text/plain) Obviously, I know that Zoho can both HTML and Text emails, but does this error mean that Zoho needs to do something different to satisfy SpamAssassin's score ofTrigger Campaigns workflow when email is successfully delivered
Custom workflows can be added to email campaigns before sending by going to advanced options > response actions. However, the only available response actions are email opened and clicked. Is there a way to add a workflow to an email campaign that will execute when the email is successfully delivered? It would also be useful to be able to trigger a custom workflow when an email is bounced. Any suggestions would be appreciated.Bug import ZIP HTML campaign
When I want to import my HTML for a campaign, Zoho remains blocked (more than 1 hour) on the loader.Workflow Emails - Adding Non-Clicked as An Option
Hi there, For one of our workflow automations to work we need to have the option for the recipients to 'not have clicked a specific link in the email', so we can then send them a follow up about this particular point in the email. So far these is theHow to change hyperlink text color
Hi all, I want to include hyperlinks in my email newsletter, but due to my template I can only add hyperlinks in grey color. Since most people are used to hyperlinks being blue, I want to make my hyperlinks this color. How do I do this. Thank you, DavidUsing a webhook on custom form
I am trying to use a form built in Elementor (I've also been trying it with Gravity Forms) to create an opt-in form for one of my lists in Zoho Campaigns. I've generated a form in Zoho Campaigns and gotten the raw HTML. This HTML form does work fine. What isn't working is... I'm trying to pass the FIRSTNAME and CONTACT_EMAIL fields along with the hidden fields from the raw HTML to https://publ.maillist-manage.com/weboptin.zc using a webhook in the form builder. The webhook is set to use the POSTSending as Multiple Companies/Brands
We currently use Zoho CRM. We have multiple companies/brands that we operate as, and identify each Contact and Company with a Custom Field based on the company/brand. We are considering using Zoho Campaigns (replacing Mailchimp). I know I will be able'Push to CRM' is 'ignored' on Campaigns
I am at the end of the workflow on Campaigns and trying to push the data (contact score, custom fields etc) into CRM. However my final 'push to CRM' function is ignored, not only for one contact, but others too when I have attempted the same thing a whileContact Score does not add up correctly on Campaigns workflow
I have been tracking how scores are added in the Workflow on Contacts > an individual's contact page > Contact View > Contact Timeline It has explicitly stated that the Contact Score has been set to zero, so all previous scores accumulated prior to thisDynamic Content with personalized tags
Hello, My contacts have personalized fields/tags created by me that haves the information about the kind type of account they are. I'm trying to created a dynamic content to this on my emails, showing a message to one kind of accounts and other message to other kind of accounts, but in my "if" section my personalized tags don't appear! how can i make them appear ? I've attached a print.dynamic mailing list
Dear Community, How can I set up a dynamic list in campaigns? We have Zoho Subscription in use and would like to have a list of our customers who have subscribed to our services. For example, we have customers who have a cloud service subscription.Left Justify Email Body
Is it possible to left justify the entire body of the email? (See image below, I would like the body of my email to be to the left, where the tip of the red arrows are pointing.) The goal of any email should be personalization. Having the body copyCampaigns do not end, always "In Progress"
Hello! We have two campaigns underway but not finished, they are always in progressCreate CRM Lead based on Contact Score
I want to add contacts to Campaigns and send them a few email campaigns. If they open and click enough links to generate a score over a certain threshold, maybe 50, I want the contact to generate a Lead in the CRM for follow up. While I'd prefer it beMarketer's Space - Using email preferences to give contacts what they want
In our previous series of posts, we discussed some of the email marketing practices. This week, let's see how you can manage your contacts' email preferences using Zoho Campaigns. Managing these preferences offers a substantial reward to your business as it helps you retain subscribers, grow your reach, and establish brand loyalty with your contacts. This is because people prefer to hear only about areas that are relevant to them. There are multiple reasons contacts may want to unsubscribe fromQuestions around Zoho CRM integration with Zoho Campaigns
Hello Campaigns Community, We had a few questions about the way campaigns work in conjunction with CRM. When an email bounces in Campaign's why doesn't the CRM show it? Normally if CRM detects a bounced email, it puts a yellow exclamation point (!) nearCan we map custom fields in the accounts /contacts module with Zoho Campaigns?
Can we map custom fields in the accounts /contacts module with Zoho Campaigns?Can't disconnect associated LinkedIn account
A former employee associated their linkedin account with our Zoho Campaigns account and there is no way to delete it. I can delete the company LinkedIn account, but there's no Deny button next to their information.Zoho Campaigns + TransMail?
Hello, Is it possible to connect Zoho Campaigns with Transmail so that we can create our templates for transactional emails in Zoho Campaigns and send it using the Transmail server/smtp? Because Transmail doesn't have an email template creator funcDouble opt-in on forms
I see that you're supposed to be able to turn off double opt-in on forms, but when I create a signup form I don't have that option. I need to know how to turn off double opt-in. Thank you.How do I duplicate / copy a campaign
I am evaluation Zoho Campaigns and sent an email to one of my personal email accounts from Zoho Campaigns. It went into my junk file in Hotmail. I want to duplicate that same (1-page) campaign and send it to another of my personal accounts to try toCorrect Way to Insert Merge Tags in Links
I'm using Zoho Campaigns and Survey. I need to create a link to the survey in the email and I also am using custom Unsubscribe copy so I need to be able to create a link for that as well. I know the tags are $[ZC:SURVEYURL]$ and $[LI:UNSUBSCRIBE]$. But I need to be able to control the text of the anchor and if I create a link in the editor by highlighting the text I want to use and entering the merge tag as the URL. It doesn't work, I believe it prepends http:// or https:// resulting in theEmail Address Updated in CRM not updating in Contacts
If this was in another Topic, I apologize for the repeat. I am syncing contacts from the CRM to our Campaign account, and noticed when we are changing the email address in Zoho CRM, it is creating a duplicate contact in our Zoho Campaign account. Example: CRM Lead email address changed from rebecca@abc.com is changed to Sean@abc.com, will end up being 2 different contacts. Is there a way to have the email address deleted in Zoho Campaigns, if it was changed in the CRM?Update Profile Email Preference Error
When clicking on the update profile and then the email preference, we are getting an error page that says the below. Can you help me understand what changes we need to make? I've included the error as well as the url to the page we are getting this.Does Zoho Campaigns Support Emojis In Subject Lines?
If so how do you add them?Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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