Campaign Contact Scoring
I have set up contact scoring, contact classification and a scores view in campaigns I have the contact score and campaign member status syncing back to the CRM I would like to use either the contact classification criteria or the criteria established in the scores view to allocate a status to a contact which will then sync back to the CRM. Is this possible ? Is it only Contact Score and Campaign Member Status that can be pushed back to the CRM - so I can't have another field populated via campaignsEmail address confirmation of clients
Hi, I would like send every contact an email with a button link to ‘confirm email address’, which should be triggered as soon as they enter a specific list. Please advise what is the best way to to about this. Thanks!Temporary failure :smtp;554 5.2.3 MailPolicy violation Error delivering to mailboxes
Buenas tardes, tengo varios correos que han sido bloqueados por este problema, por favor me podrían indicar como resolver este inconveniente y como poder activar esos correos para que sigan recibiendo información: Saludos cordiales,Marketer's space - Topic Management
In the previous post, we discussed the importance of managing your contacts' email preferences and the methods that can be used in Zoho Campaigns. Today, let's explore how Topic Management can help with this. Topic Management is a method that helps you improve your contacts' satisfaction by giving them the power to choose what they want to see in their inbox. Once you customize the topics and enable them, the previous setting (Contact Preference)—i.e. displaying the internal name you gave the publicAdding a new email in an autoresponder series
Hi folks, I am building our first autoresponder series in Zoho Campaigns. I am still building the autoresponder and have not yet activated it. I would like to add an additional email between two existing emails in the autoresponder sequence. However, I cannot see a way to do this. Am I missing something? Best regards, joeZoho CRM to Campaigns Sync - Overriding Ignored Contacts Setting
I'm syncing contacts from Zoho CRM to Zoho Campaigns to use in an email marketing program. A lot of the contacts that qualify for my sync are being "ignored" from the import due to the reason "Group Email(s)". How can I override this setting so I can email these sign-ups?Sending messages to group emails
We have an existing customer base and want to use the campaigns tool to send them product updates but your importer does not allow "admin@" accounts. These are paying customers not potential sales leads. Is there any way to import and message them? Thanks in advance. Dave.Importing contacts
So far there have been 2 issues when importing contacts that I can't seem to find any information on: group emails contacts removed Why can't group emails be included and why were there a list of contacts removed when I uploaded? I see the box for re-adding removed contacts, by why are they removed in the first place?Can't Sync Campaign with Zoho ContactManager
I am having problem with syncing contacts from Zoho ContactManager to Zoho Campaign. I created a sync but it's not syncing any contacts.Email Deliverability Tip#1: Build quality mailing lists
We all know that the lifecycle of an email campaign involves various phases like ideation, design, testing, and sending. Though we adhere to this model, sometimes our campaigns don't perform well and we end up a little short on achieving the desired conversions. To maximize conversions, marketers should instill and adhere to a set of best practices during every phase of the email campaign's lifecycle. For the next three weeks, we'll learn about these best practices. Today we'll focus on mailingTip of the week 05 - Liven up your campaigns using polls
Your emails are the tool to boost subscriber engagement, eventually helping you build reliable relationships with your subscribers. However, building these relationships cannot be achieved overnight. It requires periodic levels of outreach. First and foremost, the key to a successful engagement is understanding your recipients' needs, and your emails have to reflect this. It's important that you get your subscribers to contribute their opinions, share their suggestions, and validate their interests.Synchronization Zoho Campains with Zoho CRM
I configured sync between Campaigns and CRM for a list of contacts in Campains that match the specified criteria in CRM. As far as I could understand, synchronization involves the constant addition of new contacts from the CPM that meet the criteria, but the old contacts that no longer match are not deleted from the list. Can I configure them to be deleted anyway? I couldn't find a way to do this. For clarity, I will give an use case: I need to constantly keep up to date the list of paid customerssend email to contacts with no activity in 180 days
i send out a newsletter weekly and the list grows rapidly. i want to send an email to contacts with no activity letting them know i will be unsubscribing them due to no activity. how do i do that?Email Signature
Hi Is there a way to add your email signature to a campaign mailer? Thanks BillWhat's the difference between the two "unsubscribes"?
I have a question about the unsubscribe settings screen for the Zoho campaign. I can't understand the difference between "Unsubscribe" in "Pages and Emails" in the list and "Unsubscribe" in "Pages and Emails" in the settings. Why are these two "unsubscribes" and why are they different? Thank you in advance.Campaign - Workflow - Assign tag based on activity
hello. i am trying to create a workflow that ends up tagging a lead when they click a certain link and sending them into appropriate campaign. for instance. in one email i have 2 links. 1 link is for "topic 1" 1 link is for "topic 2" when the recipient clicks "topic 1", i want to create a tag "topic 1" and send them into a different workflow/campaign "topic 1" when the recipient clicks "topic 2", i want to create a tag "topic 2" and send them into a different workflow/camapign "topic 2" how do iHow do I have my workflow change if my "lead" becomes an "account" and remove them from a drip campaign?
What's the trigger/process so that when a "lead" is converted to an "account" within the CRM, that Campaigns then reads that and removes the "contact/account" from the workflow?Custom HTML email templates for Campaigns sign up confirmation email
Hello, I would like to be able to customise the newsletter signup email in the same way we can a campaign. I need to use our branded banners, google fonts etc. Can I get access to edit the html?Campaign Workflow Modifications
Has there been a request that if you edit a campaign, that anyone that hasn't entered that step would then get the modification of the campaign? Example: You kick off the workflow campaign by a tag or field update and find out you have the wrong time for the text message that will go out in 2 days. If you go and modify that step, anyone that hasn't entered it yet will get the updated time. I came from infusionsoft so they had this functionality that when you modified the flow, the new steps wouldHas anyone else got a bug when integrating a Form with Advanced Campaigns Zoho Form?
I am trying to integrate a pretty basic form (4 fields) with Campaigns and when trying to select the Form for the campaign I get this single option in the drop-down selector: [Exception in:/jsp/V2/CreateCampaign.jsp] java.lang.Long cannot be cast to java.lang.String] Anyone come across this as well, and/or have a work-around?Zoho Campaign Library
We have some users with images in collections within the Zoho campaign library. Even though all the permissions are set correctly (all the permissions granted) for the role and all the users are in the same role the users cannot see or add images to other user's collections. Not even using the standard admin account can modify other’s collections. Is there a way to share collections or to just give full access to all the users within a role to the other users libraries in the role?Web form in Campaigns or CRM?
Hello, We are using Zoho CRM and syncing contacts to Zoho Campaigns. I would like to initiate an email campaign from Zoho Campaigns and have it direct the user to a web form, which has an autoresponder set up when it's submitted. Is it better to set the web form up within Zoho CRM or Campaigns? If I want additional data collected on the web form to be populated in Zoho CRM, would that mean it has to use a Zoho CRM created web form? If the web form is created in Zoho Campaigns and the email isTip of the week 70 - How to organize your email list?
A quality email list adds value to your email marketing efforts. However, what if the quality of your email list is slowly draining out due to ineffective organization of the email list? That is a pretty bad picture to imagine, right? No worry, we have wrapped up a bundle of email list organization tips for you. This will help you stay organised, focused and productive. 1) Deep clean your email list The amount spent on maintenance of a particular email list is parallelly connected with the increasingDomain rules
Greetings!! Is possible to have the same Domain in 2 different Zoho Campigns accounts? Thank you!!Creating Email List using existing contacts
Hi, if I wanted to make an email list using existing contacts already uploaded in Zoho Campaigns, then what would be eight steps. Can I create this list using if and but queries?How to combine lists in Zoho?
I want to email everybody who uses Products A, B, and C who live in Africa. I have a list for Product A, a list for Product B, and a list for Product C. In order to hit everybody with Products A, B, C who live in Africa, I need to create a segment under all 3 products and the segment has to include all 50+ African countries. I must type in all African countries 50 times. Alternatively, I could create an Africa list and segment by product. But this won't work for me as my products are not simply A,Subscriber Score Details
How about adding the ability to see more detail in regards to the Subscriber Score rather than just a total score. It would be nice to see how much of the score relates to Opens, Clicks, Forwards etc..REVIEW
Hi, Is there a way of removing the the email review feature in Zoho campaigns? I find this feature unnecessary and quite frustrating as a review can take up to 30 minutes. Please let me know. Kind regards, GeorgeTip of the week 69 - Secure and reliable practices for email marketing
Being one of the most reliable channels in marketing can be considered as one of the reasons why email marketing is still powerful. However, as email marketers, it is important to keep your contacts safe from all the existing security threats because they trust you and the email marketer in you. So, before you launch an email campaign to your contacts, ensure that you secure their information. Here's what you could do: 1. Choose an appropriate software: There are numerous email marketing tools'Sign in with Apple' is now supported in Zoho Campaigns mobile app
Hello All, In the latest version (v1.3.10) of the Zoho Campaigns iOS mobile app, we have now brought in support for an additional mode of gaining access to the Campaigns app. You can now sign in to the app using Apple ID by clicking on 'Sign in with Apple' option. It is easier than ever to reach and engage customers on the go. You can update the app directly from the App Store or using the link given below: https://apps.apple.com/us/app/zoho-campaigns-email-marketing/id804728901 I have attachedManaged List in campaigns with Sync
In campaigns we are syncing our CRM Contact module into campaigns. The sync shows the number of imported contacts but they do not go into the mailing list. We have tried using "immediate" as well as "periodic" syncs. None of them make it into the mailing list. We have tried several times into several mailing list and from different modules and nothing. I have attached the sync info screen grab.Email Configuration and Deliverability
Our company is new to ZOHO (CRM plus) and I am pretty sure my configuration in Campaigns is correct - we verified the domains through our email host etc. and I have reviewed several times. However, Not only are our open rates insanely low (we average 30-50% open in Mail Chimp and are getting .9% opens with the few campaigns we have sent) but I am not even getting my test emails to my @gmail address from campaign. Does anyone have advice on who can help us? Support has been zero help troubleshootingHow to choose the right webform
Hi all, We are promoting online events with Zoho Campaigns: - we create a list of invitees from several sources (leads, contacts and external ones) - they receive an email and a link to a registration form (made with webforms module) inside our website to which we assign some tags, so that when someone fills out the form, the tag passes on to the person. However, the web registration form can only be created associated with the Leads Module or Contacts Module, and not both. So, what happens if weTip of the week 06 - Use vCards to improve email deliverability
These days, people are inundated with emails from across brands, and in fact, they get overwhelmed by the sheer number of unread emails in their mailboxes. As a brand that's practicing inbound marketing, you definitely wouldn't want your emails to get buried in your subscriber's cluttered inbox or go unnoticed in their spam folder. One of the best ways to handle this would be, to ask your subscribers to add you to their address books. Whenever someone subscribes to your newsletters/service, as aSync limit between CRM Plus and Campaigns
I have been working on cleaning up my sync and managed lists over the last few days. I noticed this afternoon I was down to "5 remaining syncs for this month". A few of my syncs were being done "daily" that didn't need to be done that often so those were changed or deleted. It seemed that last week I still had 39 syncs left for the month. Is that number (5) left a result of those syncs? And when does the month start? My monthly renewal starts of the 13th of each month. Along those lines. . . So myHow do i integrate google analytics to Zoho Campaigns?
I was looking for an option to integrate google analytics with zoho campaigns. But i could not find the option. Kindly help me on how to do this. ThanksClone Signup Form Doesn't Work
Hi, I just cloned a signup form thinking the same image and formatting what I had already worked out would copy over, but it would not. Original Form Cloned FormAs you can see the images are different. I wanted to just upload a new background image to the new form, but now I have to redo it. Thank youTable of Contents - Zoho Campaigns
Hi all, Is there the ability to automatically generate a table of contents list for all the news items in a newsletter? I see someone has previously asked the question here: https://help.zoho.com/portal/en/community/topic/table-of-contents-26-10-2012 But not update has been provided. Thanks LukeTip of the week 68: The specifics of double opt-in method
While configuring your signup form, you have probably seen your software saying, "By default, this signup form is double opt-in enabled." This is because the makers believe that double opt-in has deep-rooted benefits for your email deliverability (read: inbox placement). So in this tip-of-the-week edition, I'm going to share an use case (for double opt-in) that nullifies an otherwise serious problem. Note: Recently, we published a blog explaining: why marketers should prefer double opt-in toZoho Campaigns Unsubcribes
Hi, What happens if an unsubscribed lead/contact in zoho campaigns fills out a form from zoho form that is synced to zoho crm, that is synced to zoho campaigns triggering an email series workflow? Will that contact/lead be automatically subscribed again and will receive the desired email series that s/he has signed up for?Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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