Connecting campaigns automations to CRM?
When we include a lead in a regular "campaign" in zoho campaigns, the integration with CRM links the campaigns in the CRM, allowing our sales team to view what campaigns were sent to each lead/contact, opens, clicks, ect. But I don't see any way to do
SAVING THE EMAIL CAMPAIGN AS A PDF (Not the REPORT as PDF
SAVING THE EMAIL CAMPAIGN AS A PDF (Not the REPORT as PDF Is there any way to save the campaign as a pdf file?
Zoho Campaign marked as delivered but it is not
Hi there, I sent out two campaigns over the last hour, both say they are 100% delivered with 0% opens. Members of my team are on the lists that should have gotten these emails, including myself, but no one has received them. What do I do about this?
Topic architecture
The Zoho topics approach to campaigns does not appear to be well architected. While a topic is required for a campaign, and a user can choose which topics to subscribe or unsubscribe from, these preferences appear to only stick to the contact list within
I'm unable to import a contact list with associated accounts fields in campaign
Hello, My organisation work with ZOHO CRM and ZOHO CAMPAIGN. The 2 applications are synced, so that the contacts from the CRM are added to Campaign. In the sync, some of the accounts fields corresponding to the CRM contacts are added as accounts fields.
How to delete a sync?
Hi, I have 2 Sync on my Zoho Campaigns. I would like to delete ones. How can I do that? Daniel
UTM in zoho campaigns
Helloo everybody!!! Someone know how IF ZOHO CAMPAIGNS has UTM for tracking the url of any campaigns. thank u
Need Workflow Customization
Is it possible to exclude Saturday and Sunday from Business days in Zoho campaigns? I am running one workflow with 3 days gap as follows: Starting Wednesday it should deliver on Monday Starting Thursday it should deliver on Tuesday Starting Friday it
Smart Url on SMS campaign in Zoho Campaign
Hello Why we can't have smart url in zoho campaign SMS campaign like Zoho Marketing automation ?
Why aren't Campaigns responsive?
This seems like a basic feature that's missing in Zoho Campaigns.
Campaign verified but have no options to "send" it
I have nothing in the GUI to click on the "send" this verified campaign - please help, I'd like to send today. thanks, Frank
One to many relationships in Zoho Campaigns and Segments
We have contacts that have one to many relationships. Maybe they have purchase multiple items in zoho commerce or they are associated with multiple touch points we register in a CRM tab that is linked back to the contact. Like they have entered to three
Freelance for Zoho Campaigns
Hello, do you know where to find freelance designers who can design emailings specific to Zoho Campaigns? integrating HTML code doesn't always go down well, which is why I'm looking for someone who knows Zoho. Thank you for your help, Laurent
About Non-Marketing Contacts
I've been using ZohoCampaign to send out campaigns, but I noticed that some users are unintentionally marked as "Non-Marketing Contacts”. I noticed that some users are unintentionally marked as "Non-Marketing Contacts" and cannot be delivered. Is there
Moving Topics Between Products
Hi, Originally I had loads of topics and 0 products. I added in a few products but all my existing topics are grouped under the first Product I added and I can't see how to move these Topics under the correct Products. As per the image, I need to move
Why can't I find Deals Tag in Campaign List
Hi, I set up my Zoho CRM to Campaign connection. I've mapped the field "Deal tag", but it doesn't appear on my contact list in Campaign so I can't use the Deal Tag as a trigger. Can you help me ? Thanks
Can't connect campaign to crm ...
Hi, I need to connect Zoho CRM to Zoho Campaign. But I cannot sync the apps because, in Zoho Campaign, Contact, Sync, when I click on "Sync CRM", an error message pops up "Organisation déjà intégrée". But it is not as you can see on the screenshots. It
Unable to add contacts in Campaigns
I've already submitted a ticket for this, but this is urgent and I've not gotten a response all day. I cannot add any contacts to a contact list in Campaigns. I've tried uploading a .xlsx file, a .csv file, and just now, I gave up on waiting for a response
Increase Custom Fields Title characters limit
Hello There is any way to increase fields title limit of characters? I need a Custom Field with the Title: Empresa Associada (Conta Principal) (Conta) But for some limitation the Field limit to "Empresa Associada (Conta Princ"
Button Duplication when emails forwarded or replied
When I create a new email template in campaigns and send it out it looks fine to all the users, however if that email is then on forwarded or replied to then all buttons within the email duplicate. See below The one on the left is the original one.
My email campaign sent to quarantine (infomail) not inbox
Hi, I have authenticated the domain email (SPF and DKIM) for Zoho campaign. But when I send a campaign email, the email doesn't go directly to the inbox but it goes to quarantine (infomail). Since it is very important for campaign emails to go to the
URGENT: Numerous problems with Zoho Campaigns
To whom it may concern, I have been experiencing numerous problems with Zoho campaigns over the past few days. These problems are cause serious implications for our marketing and tracking and are urgent that we get solutions to fix them. I have listed
Does Bounce Contacts count towards my contacts limit?
If you have a 25,000 contacts limit and 20,000 contacts in your marketing list with 5,000 contacts in the bounce list (which were moved automatically by the Zoho system), your current contact count is 5,000 out of 25,000. I want to know whether this count
Exclude Segment from Campaign Recipients
I've created two Segments in order to separate Non-Marketing Contacts from Marketing Contacts. I'd like to send an Eblast to all Marketing contacts in my lists, but when I go to select Recipients, I have two options: 1. To Choose Lists to Send to; 2.
Zoho Campaigns - Contacts Fields
Hello I need help to add contacts custom fields. For example: I want to change the field name from Complete Name to First Name for example. How can I manage Contacts Fields? Thank you in advance
Can I associate certain topics with ONLY one list?
Let's say I have two lists A & B. I'd like to have Topics 1, 2, & 3 associated with List A, and Topics 4, 5 & 6 associated with List B. When someone from List A decides to change their preferences, I want the topic selection page to ONLY show Topics 1,
Re-Sync CRM with Campaigns
I setup Leads and contacts sync in Campaigns with Zoho CRM. I deleted contact in Campaigns in error. How do I re-sync? I know we cannot delete a sync. But I need to get the contacts and lead back. Chandresh Shah
Zoho Campaigns - emails not sending to whole mailing list
My mailing list has 211 current members; however my latest email campaign was only sent to 129 people - I have no idea why.....only 8 are hello@ or mail@ addresses which I know won't receive the emails.
Zoho Campaigns and Zoho CRM automation for Opens and Clicks
I have set up both Zoho CRM and Zoho Campaigns and integrated the two. I am trying to create an automation workflow in Zoho Campaigns - when my leads open and/or clicks on an email, the Lead status / Tasks can be automatically updated in Zoho CRM. What
Image not showing in email
Designed a new mailer in Campaigns and added 2 images and both load and display OK in HTML Preview. When I send a test email the first image shows up (after choosing to download images) but the second image link disappears and the image doesn't show. The second image is a jpeg and about 900 KB Please advise
Button Email link
I am trying to use the "Button" template item to create a "Contact Us" button and need it to link to an email. There doesn't seem to be a way to do this. Can you help? Nelson
Current Mail Limits
There are so many posts on this topic. However as of 24/5/2016 the ZoHo service comparison shows a 1000 send emails a day limit (free plan). Yesterday I sent approx 400 using smtp from my Java programme. Only ever 1 recipient per email. However I started
Tell me if I'm adding the social links wrong
I am using the social media links at the bottom of my newsletters. However, I am having to add my business's links every single time. Is there a way that I can save my links and have it fill this in automatically. It seems like there should be considering
Campain test e-mail not sending
This is my first attempt at using Campaigns... Every time I try to send a test e-mail, it tells me "Failed to send test email. Please try again later" I've waited until later and I'm still getting the same message - is anyone else having the same problem,
Mobile View - Not Friendly
Hello Everyone! As you can see here, i want to know what to do with my email template. On my mobile view, you can see that my name is in 2 lines, and the numbering is not supposed to be on the top. Is there anyway I could do for the mobile view to like
Information Details at the bottom
Hello everyone! I want to know how do I remove the information details below? I did not include it on my email template, but we i preview, It does appear at the bottom. Can anyone help?
Important update about Zoho Campaigns' own SMS gateway
Hello all! We want to inform you that we have encountered some technical issues with our in-house SMS gateway (US and Canada regions) due to which the SMS campaigns sent using our gateway are not functional. We are working diligently to resolve the matter
Zoho CRM Sync - Only sync selected records
When you go into Campaigns to initiate the sync with CRM, you get told that "All Records will be synced with Zoho Campaigns". What if I don't want all records to be synced, but only the ones that have subscribed to our Newsletter? CRM, as I expect is
How To Identify Contacts Based on Field Value And Specific Campaign Inaction
I have been sending emails with a link to download a resource for the past 5 months, and I just began assigning a custom field to contacts who clicked one of those links in past campaigns. For my most recent campaign, I wanted to identify all contacts
Zoho Campaing with Recruit Sync frequency
Hi, I have a contact list in Zoho Campaigns being synced with Zoho Recruit using the sync service. However, i noticed that the sync doesn't happen automatically, even if there are new candidates in Zoho Recruit. Only if I pause and unpause the sync, it
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