Formatting Issues in Zoho Campaign Email
Hi there, I am seeing some formatting issues in emails sent through zoho campaigns. See the attached screenshot and email. The campaign is showing mixed fonts, in the test email. However, we are using same font style in our editor. We are nowhere usingIt seems like your sender domain/IP address is blacklisted.
My email is NOT blacklisted. I have tried to revalidate it but it still says it is blacklisted. I have used MX tools and it is not blacklisted. Please help!Button Email link
I am trying to use the "Button" template item to create a "Contact Us" button and need it to link to an email. There doesn't seem to be a way to do this. Can you help? NelsonNot All Emails Sent
Hi I have a list of 113 email, but when I sent the campaign only 77 were delivered, 1 bounced, why did it only send out 77 of the 113? ThanksError Code 1001 ?
I am trying to create a campaign with a new template I created, but I keep getting this message: We're sorry, but this looks like an error from our side. Please refresh your browser and try again in sometime. If the problem still persists, contact us at support@zohocampaigns.com. Do mention the error code as 1001 in your email. It will help us to solve this problem faste I tried to create it yesterday, and it didnt work. So I waited until this morning and I am still getting the same error. AnyoneMarketer's Space: Boost engagement and sales with SMS campaigns
Hello Marketers! SMS campaigns has recently become one of marketers' favorite features thanks to their high engagement rates and immediate reach. This week in Marketer's Space, we'll explore what SMS campaigns are and how they can significantly boostZoho Campaigns SMS Integration question
I'm trying to set up SMS messaging in Zoho Campaigns. I chose Clickatell as the SMS Gateway. I've registered our brand. Do I need to register a campaign just to get the API Key to integrate? We're not quite ready for a campaign yet and I was hoping toSchedule Day, Date and Time
Hi there, I am running an automation campaign with multiple drips. I would like to send an email on a particular date at a specific time. Example: Send drip should be sent automatically on 29th-May Thursday at 10:30 AM PST. - How to achieve it?Send a campaign to one recipient.
Very often I speak to a customer and they say they didn't see my email (maybe it went in Junk, maybe they deleted it). Anyway, I just want to go into the Campaign and send it to one person. You already have a feature very close to this - when sending a Test. While developing a campaign, I can send tests to anyone. Why can't we have this AFTER the campaign has been sent? I know, there's a caveat, and that's in the use of merge tags. Most of the time I only use FNAME, but maybe you could check ifBirthday minus 3 weeks trigger
I'm trying to set up an automated email that will be sent to a recipient 3 weeks before their birthday (which they've added when signing up). I've added a Date Field Trigger, but I don't see how I can force it be 3 weeks prior - any suggestions?Form templates vanishing
I'm just getting started with campaigns and my form templates keep on disappearing from my library. I first set up a form, and copied the code over to my website, then the next day it was gone. Assuming I'd made a mistake, I created a new one, and copiedEmails not sending in Zoho Campaigns and Marketing Automation
I was setting up a new email to send to our clients in Zoho Campaigns, and I sent a test message to check the formatting, but I never received the test email. I tried several emails in our account but none of them came into my inbox. I created and sentMail not being received from Zoho Campaign
Hi I sent a campaign out yesterday to our club membership, of which only 50% have been opened. Previously I felt this could be an issue of engagement, however it turns out many people are not receiving the emails. I can attest to it, as even I didn't receive the email from my own campaign (my personal address being a Yahoo account which never previously had issues receiving campaigns). We have asked people to check their spam etc, but it seems it cannot be explained this way. The campaign indicatesResponsive Problem
Hello I'm having a problem with the responsiveness of my campaign. I created my HTML file on my side. With a mobile version and a desktop version. The responsive is done via tags in the head. By importing my campaign in Zoho, the responsive doesn'tTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaign Test Email Looks distorted
Hoping someone can help. I have created an email from a template in campaigns with images and text. It looks just the way i want it to in the campaign creator. So far so good. The issue arises when i send out a test email. The formatting is distorted. Text which was in a column below an image is now next to the image, and the 2 columns of images now appear as one long column. Can anyone advise on whats happening and how i can resolve this? Interestingly this happens when the test email is sentProduct Request: Send email to Secondary email
Guys, we should be able to send the campaign to the secondary email too. Is this on the plans for Zoho Campaign? It looks like I can map the secondary email from the CRM to the Campaigs, but can not send the message.video is sent as attachment
Hello. I have been trying to link a Youtube video to my campaign. I sellect a word, add a lik to the video, preview & test the email. The things is that the video is sent as an attachment. I have already tried the merge video tag as well, but the same thing happens. I dont want people to receive the video as asn attachement. What can I do?Creating a contacts list in Campaigns based on Account segmentation
Hi, My client has accounts in CRM in various sectors. Within each account, there is a field stating which sector an account belongs to. We would like to create contact lists from accounts, based on the value of each sector to create relevant campaignsMarketer's Space: Bookmarks by Zoho Campaigns
Hello Marketers, In this week's Marketer's Space, we'll look at a simple yet powerful feature that makes a big difference in your workflow: Bookmarks. Bookmarks is a built-in feature in Zoho Campaigns that enables you to create a personalized libraryHow can I change the account for the sync between campaigns and CRM?
The account that is currently the active sync between campaigns and CRM is someone who is leaving. We need to change the account to another user, but we don't want to affect the sync in any way. How can I do this? Thanks!Zoho Campaigns won't let me send test email to a new recipient
Hi all, I am trying to send a test email of a campaign to a new recipient to see if they will recieve it properly in their email provider/domain. But Zoho says I have too many test email addresses and to choose from the existing list. There are a lotMultiple Clicks on a Single Open
I have sent out several campaigns and experienced this issue on multiple occasions. When an email is opened, all of the links in that email are reported as having been clicked. I have tested this and found this to be happening. When a single click isCoupon Campaign: Issued Coupon Report
When creating a coupon campaign, how do I export a list of issued coupons? I understand how to validate the coupons; however accepting the redemption codes is handled by a different system. If I'm unable to pull out a list of issued coupons, how can I instead populate coupons into ZOHO Campaign to issue (similar to a Mail Merge)?Zoho Campaigns app is not working
I am a Zoho One user and I am trying to access to Campaigns from the dashboard but is giving me errorUsing the Photo editor In Campaigns
Hi. When creating an email campaign I am use the photo editor by clicking the "wand" in the upper left hand corner to add a button. When I come out of the editor the photo quality is very poor. very fuzzy. screenshot shows original and edited photos inEcommerce integration with prestashop
Development of campaigns integration with prestahop. When???How can I send plain text only emails.
Certain contacts have specified that they would prefer to receive my newsletter in plain text. Is there a way to send plain text only emails? I can see two options: 1. Send plain text & html - I don't want to do this as they will receive 2 messages, one which they can't read which does is likely to get marked as spam. 2. Send html only - Don't want to do this. As there is a html only option is there not also a plain text only option?Recent changes in the reliability of campaign results
Hello Zoho Community, This post isn't to bring up a specific issue with Zoho Campaigns specifically, but rather to discuss an issue we've been seeing more often in regards to email campaigning in general. The issue is something we've seen not only withTag assign in a workflow not working?
Hello, I set up a workflow to achieve certain objectives, and the workflow idea is as follows: - To check all existing contacts in my lists (trigger). - Check all contacts from this list (who received an email campaign earlier), and define the criteriaIs it possible for contacts to "Re-enter" a workflow in Zoho Campaign?
We are currently working on a way to automatically add users to from one list to other lists based on specific criteria, but can't seem to find a native way of doing this so we are trying to use Workflows to do this. So, for example, if a user's status is set to "Active," then they should be added to the list "Active Users." If the same user's status is then set to "Paused," they should be added to the list "Paused Users" and removed from the list "Active Users." This works fine for the first gozoho contacts won't enter automation
I have an automation set up. The contacts are put into a segment, but they won't enter the automation. Here is the photo of the segment with contacts automatically added s The automation starts with a trigger to add new contacts that are in the Keyonaimporting contact: can i "map field" into topics?
hello, I'm moving from Mailchimp to Zoho Campaigns, and while testing the import function, I ran into an issue. In Mailchimp, my subscribers are divided into groups - the equivalent of "topis" in zoho campaigns. I have this information in the import fileZoho campaigns "merged tags" - what's the difference between "update profile" and "contact preferences"?
which one of them lead the user to the screen where they can change name/phone number, and which one to the page where they can choose topics?Email Template - Custom HTML import is replacing the fonts url leading to CORS error
Hi, I am trying to create an email campaign with html import option. The html has reference to a font file in S3 (For example: https://campaign.s3.eu-west-2.amazonaws.com/Cabin-Medium.eot). In preview, I see that the font url is replaced with anotheremail address issue
Hi! I am start using zoho to start my company's email marketing campaign, but I can not send the email because is showing that Your email address is already configured as a sender address in another account. But I created a new business email addressCan't Sync Zoho Campaigns with Zoho CRM
Steps I'm taking: 1) In campaigns I'm clicking "Contacts > Sync Services". Zoho CRM is the first choice and it says "Accounts not associated". When I hover over the image a button appears saying "Associate New Account". I click this. 2) A new windowDKIM for Campaigns from Google workspace email
Setting up our first campaign with Campaigns and want to validate with DKIM. We are not sending from our web domain, but from our google workspace email accounts. On Dreamhost, who host our website, they provide a DKIM text string named google._domainkey.What is the support telephone number from Spain?
I´m trying to reach support by mail for an emergency with our Zoho Campaigns Agency Edition but it would be way easier and faster to reach somebody by telephone. Response time is usually good but not enough when you have some kind of urgency. RegardsCreating segments for the accounts and contact module in Zoho Campaigns
Hi Zoho Community, I am not sure if anyone else is having this issue, but I was able to create a segment in Zoho Campaigns to pull data from my Zoho CRM lead module based "on entering a segment" workflow trigger and following criteria: • Lead Status •Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.Best Way to Integrate Zoho Campaigns with Amazon SES Without Third-Party Tools
I am looking for the most seamless and efficient method to integrate Zoho Campaigns with Amazon SES. My goal is to avoid using any third-party automation tools like Zapier, Make, or Pabbly, and instead, leverage Zoho's native capabilities for this integration.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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