Marketer's space - Social merge tags
Hey there, In the last series, we saw how you can use our e commerce solutions in your business. In this week's series, we'll look at how you can take personalization to new heights by implementing merge tags. Your contacts might receive many campaigns and newsletters every day. Taking an extra effort—like adding a personal touch—can make your campaign stand out. Simple things, such as using your contact's name to greet them, make a significant difference in your campaign reach. To this end, mergeTip of the week 47 - 5 creative types of email content for this holiday season
As we all know, holidays are indeed a great time to drive more sales to businesses. What are your email marketing strategies for this holiday season? Are you worried about the email content for your contacts this time? Let's dive deep into the types of email content that could be sent out to your contacts. Note: We've a tip on cleaning your email list that can help you keep your holiday email content useful to relevant contacts. Here's how to create a great holiday email marketing experience:Zoho campaigns is adding tons of CSS automatically when saving an email
Zoho campaigns is adding TONS of CSS automatically when saving an email. This is making my emails to long to even test. What is all this code for please?Zoho Campaign worfkow : creating an excel file instead of sending an email
Hello Please read : workflow in the title not worfkow ! I need to create email sequences (workflow), each email is under conditions but I need to create one action in the email sequence (rank 3 for instead) that is not an email but an excel file that would be used to send a print letter (personalised). Is it possible ? if yes how ? is that excel list coud be sent by mail to the person in charge of printing this postal mail ? thanks !Emails are being sent to spam folder
I recently sent a test campaign with the subject "How esports can come to your campus - Webinar" and it ended up in the recipients spam folder. Is there something I need to be doing differently to get them out of the spam folder?Marketer's Space - eCommerce Solutions - Segmenting Customers
Hey there! In the series' previous post, we discussed about abandoned cart recovery emails for your ecommerce business. Today, let's look at the final topic. List segmentation based on purchase activity In addition to targeting important customers, Zoho Campaigns' ecommerce solutions can also help you create dynamic list segments. If you're not familiar with list segmentation, it simply means breaking up an email list into smaller lists based on certain criteria. This allows you to group certainSegmenting Unsubscribes
Is there a way to segment unsubscribes? For example, if someone unsubscribes from our newsletter does that mean they unsubscribe from all of our communications? So if they have later made a purchase, will we be able to email them receipts, shipping info, etc? Thanks! TinaLeadsbridge Integration with Zoho One Campaigns
I am trying to integrate Leadsbridge with Zoho One Campaigns. According to the support documentation I will find a "Generate API Authorisation token" under Settings/Developer Space/API. However only the ZSC Key generation function is available. I run a CRM Plus account for a client and on that account everything worked as per your support docs, however on my own Zoho One account this function is not available. Please assist.Open & click rate very low
Hi there, I would like to know why my open rates are so low (and click rate around 0%...) compare to my previous email marketing tool (Mailchimp). It's around 2 or 3 times below previous performances. I've sent several emails campagns to different segments (all are users/registered participants) and I have the same issue. Could you please help me? Regards,Can a hard bounce be restored?
I have a board member who had email problems for several weeks. So Zoho ended up designating her email address as a hard bounce. Her email is now working properly. Is there any way to restore an email to remove the hard bounce label? This is her company email and I would prefer to be able to use it again. Thanks ahead of time for your tips.Campaign Mailer being marked as spam in recipient Inbox
I am trying to clone and resend one emailer that I had sent earlier with some minor content changes. When i tested it on Zoho mail, it's landing up in Spam, and on a Gmail account it's going to Promotions. Please help.Marketer's space: Making of a successful webinar email campaign - Poll component
In our previous post, we learned about how Zoey can use the Video component to share a recording of the webinar with anyone who might've missed it. By now, most of the registrants have viewed the webinar. Zoey's about to send out the final email campaign to obtain feedback from the audience. To solicit this information, she can use the Poll component to get feedback from the webinar registrants and attendees. The Poll component There are three options to create a poll and attach it to your emailDomain Authentication Not Working
Hello, I added a SPF record to my host gator domain per instructions, but it still cannot verify my domain. It returns some strange record for my DNS ip which I do not recognize. Please help because I would like to begin a campaign soon. Thank you, TomDisplay problem on Zoho Campaigns
Hi Zoho team, We are facing some issues for displaying on Gmail (desktop & mobile app) - cf. screenshot in attachment. And some emails are truncated. Have you ever faced to this issue? Is there a way to fix it? Thanks RomainMarketer's space: Making of a successful webinar email campaign - Video component
In our previous post, we learned about the Attachment component and how our friend Zoey can use it to supplement her webinar bonus materials. While continuing to explore the template editor, Zoey stumbles upon the Video component and thinks about sending out a campaign for the webinar registrants. The Video component With this component, you can link to your favorite videos from YouTube, Vimeo and Wistia in your email campaigns. Upon clicking the play button, the recipients will be redirected toEmail authentication not working
Hello - I have been following the instructions for email authentication for Zoho Campaigns but it does not work. I can't seem to understand why as we have been authenticating a couple of the other zoho apps and they worked out fine.Marketer's space: Making of a successful webinar email campaign - Attachment component
In our previous post, we learned about the ICS component and its usefulness. Today we'll learn about the next tool Zoey uses—the Attachment component. As expected, the first email campaign worked, and a lot of Zylker's contacts registered for the webinar. Most of them attended it too! The Attachment component This component lets you attach a file to your newsletter in the form of downloadable links. You can either upload the file from your computer or from the cloud. You can place the link on anForward to a friend form broken on mobile
Currently the input fields break the layout on mobile by extending past the body border and the form width appears to be tied to the button width settings. The input fields on the form also cannot be changed to % width. Fundamentally the edit-ability of this form is completely broken and provides the end-user with a poor experience.Borders
The image attached is from a newsletter created using the basic blocks of the editor. For some reason I cannot get rid of the borders between the blocks (shown in image with red arrow). I've tried everything, including giving the border a white color, changing styles and adding border="0" to the HTML, but nothing helps. How can I turn off display of borders?Marketer's space: Making of a successful webinar email campaign - ICS component
Hello marketers, This week's Marketer's space is all about learning to create and promote your webinar email campaign successfully. To begin, we'll discuss how useful and easy Zoho Campaigns' Template Editor is. While creating a campaign, most marketers use the Template Editor's basic components to add an image or a text box to their campaign. Sometimes, though, these simple tools aren't enough to get the job done right. In this series of posts, we'll look at the usefulness of four handpicked toolsMarketer's space - Email-action autoresponders
In our previous post, we learned about date-field autoresponders. In this post, we'll discuss email-action autoresponders. Email-action autoresponders lets you send sequential emails to customers based on their interaction in previously sent emails. This type of autoresponder lets you target your contacts depending on their email activity. If your contact has clicked a link or button in an email or even opened your email, you can set this autoresponder to send relevant email campaigns based on theirMarketer's space - Closed-group autoresponders
In our previous post, we learned about email-action autoresponders. In this post, we will discuss closed-group autoresponders. Closed-group autoresponders let you send promotional emails targeted at a fixed group of customers. You can create a mailing list for those contacts or a segment in a mailing list for them. This autoresponder is primarily used to promote products or events. Let's look at a scenario to understand how this works. Chris is an event organizer in a product-based organizationThreshold Bounce Rate
Hi, What is the threshold bounce rate for campaigns? ClaytonDoes Zoho Campaigns support dynamic links with Wistia
I want to track user activity on my Wistia-hosted videos from my email campaigns. Please answer the following for me: Whether your email marketing tool supports dynamic links (i.e. merging user data into URLs); What the URL email merge tag is for your email marketing tool. Thx.Tip of the week 46- How to craft effective subject line? (Part-One)
Let us travel back to the time when the door-to-door sales were most prevalent, where the sales began with a knock on the door. Every sales guy on our door was unique in their own way. If salesperson A made us to slam our door then salesperson B pinched us with curiosity. Now, with whom did you end up buying their offer and what made you do that? Yes! It was the salesperson B who created a great first impression with the way they introduced themselves and the product, that either made our doors openMarketer's space - Date-field Autoresponders
In our previous post, we learned about signup-based autoresponders. In this post, we'll discuss date-field autoresponders. Date-field autoresponders let you send sequential emails based on a particular date to your customers. You can also create custom date fields that represent a specific purpose relevant to your customers. Here are a few examples where you can use date-field autoresponders: Wish your customers a happy birthday Remind your customers about the end of their free trial Remind yourMarketer's space - Signup-based autoresponders
Autoresponders allow marketers to send out sequential emails to contacts subscribed to a mailing list at predefined intervals. Zoho Campaigns offers different types of autoresponders, each designed with a specific purpose that helps marketers engage better with their contacts. In this post, we'll discuss signup-based autoresponders. A signup-based autoresponder lets you send sequential emails to contacts who have recently entered your mailing lists via signups, import from another app, or manualDisabling signup confirmation with sign up forms
Is it possible to disable sign up confirmation emails when using sign up forms?Error in connecting facebook page to zoho campaigns
Good morning everybody, I'm setting my new Zoho one account and at moment I can't follow becouse the platform doesn't connect with Facebook. I sent and email to Zoho support but no any replay. This is what I see when I try to connect. Oops! Error found Our server can not find the page you requested. You might have typed the link incorrectly or used an outdated link. Please check the link once again. If the error still persists, you can contact us at: support@zohomarketinghub.com. AnybodyCampaigns Not Pulling Correct Record Owner
We are experiencing an issue that I can't track down a solution for because everything appears to be set up correctly. When we use the Personalize Sender Details option and select CRM Owner Address it is unreliably using the actual CRM Owner's email, instead defaulting to the Alternate Sender's address. ----- Example: In Zoho CRM, CRM Owner = A. Smith In Zoho Campaigns, CRM Owner = A. Smith When Campaign is sent it defaults to alternate sender = B. Jones ---- Unfortunately, when this doesn't useHow to manage answer and customize content of mail
I would like adapt workflows from answer received from recipients -Answers from recipients themselves, -Request to unsubscribe (via form) - Automatic answers (from the servers: new contacts, absences ..) -Action of the recipients; click, open And how to customization content of the mails following actions : Create segments or insert "variables" to adapt the content? Thoses to adapt contacts are at different stages of maturity; (Tunnel) prospect cold, Awareness, interested .... Another questionWhen choosing between follow up and workflow?
Hi I wonder about the best way to create a tunnel bringing an unknown prospect up to integrate it into the CRM In which cases to use 1 / the sequence of campaign or follow up 2 / setting up a Workflow and in this second case I did not find a description to understand which wflo to use in which situations 2 exemples : 1st : I address a sequence of different mails The first mail can be read but for example not the second In this case it is necessary to be able to stop the sequence Which workflow functionQuestion about date field autoresponders
Hi Team - I have a question about date field auto responders. I have a list synced from Zoho CRM. One of the fields is a date field for Start Date. Some of the start dates go far back as 2014. If I create a date field auto responder today and set it Yearly and send emails 1 day after Start Date, does that mean that the auto responder will send emails to all whose start dates are before today. For example, Start Date is 07/01/2015 (July 1, 2015). I created a date filed auto responder today and setMarketer's Space: Email Workflow - Tags assigned trigger
In our previous post on email automation workflows, we learned about the email action trigger. In this post, we will explore the tag assigned trigger. This trigger initiates a workflow when the tag you select is assigned to contacts/leads either manually or automatically using workflows. How to use the tag assigned trigger After you drag and drop the tag assigned on the canvas, select a relevant process for the workflow. Once you configure the process and the end-of-workflow actions, youZoho Campaigns Community Meetups - India
Hello everyone, Are you ready to join us for our this year's final round of Zoho Campaigns Community Meetups in India? We're all set to help you through every step of your email marketing journey. Join us from October 15, 2019 - October 18, 2019, you're all invited! Cities: Chennai, Bengaluru, Pune, Mumbai, New Delhi Topic: How to enhance customer engagement with smart email marketing Here's what we will be discussing: Introduction to Campaigns Community learning. Customer relationship withInclude message when sending test email in Campaigns
Hi, It would be helpful to be able to include a message when sending a test email in the preview section of campaigns. I have to send a separate email to colleagues when sending a test. Any chance this would be considered? Thanks Regards, JaneMicrosoft/Hotmail - Hard Bounces
Hi there, A couple of weeks ago, I noticed we lost rather considerable amount of my subscribers from a certain list of ours. I was a bit unsure what had happened at first, but it now appears that a large number hard bounced from a particular campaign or two. I looked into it and it was almost exclusively hotmail, outlook and other microsoft email products and listed as a permanent failure. I know that these mailboxes are in use, because one or two were friends of mine, and one is mine! I noticeMarketer's Space: Email Workflow - Email action trigger
In our previous post on email automation workflows, we learned about the field update trigger. In this post, we will explore the email action trigger. This trigger initiates a workflow when a lead performs any of the following actions: Opens the email Clicks links in the email Leaves the email unopened When configuring a workflow, you can design the steps to be executed when a lead performs each action. How to use the email action trigger After you drag and drop the email action triggerSearch in the contact list
Hello, I would like to ask how can I search in my whole contact list (ZOHO Campaigns). I have more than 1000 contacts and when I would like the search in the the list, the filter only search in the first page (where is 200 visible contact). Could you help me how can I solve this problem? (I can't set to show all results on the page.) Thank you for your reply AncsiUrgent: Consent email is sending multiple times!
I sent a consent email out to a lsit of 300 people, but the email sent over 600 times. Some people recieved the same email multiple times. Does anyone know why this would happen / how I can fix this?Next Page
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Announcements
Introducing bot filtering for accurate analytics
Dear Zoho Campaigns Users, We're happy to introduce bot filtering to enhance the accuracy of your email campaign analytics. This new feature is designed to help you filter out bot-generated opens and clicks, which will ensure your campaign reports reflectDrive holiday sales with email marketing
Did you know that email marketing contributes to 30% of annual retail sales during the holiday season? Join us for an exclusive webinar where our product experts will discuss how to drive holiday sales using email marketing. What you'll learn: Why email[Edited]Zoho Campaigns: Introducing workspaces, revamped roles and privileges, and streamlined integrations
Dear user, Update alert! We're making a bunch of enhancements to improve your experience with Zoho Campaigns (visible in your account starting on August 10, 2023). What are we changing, exactly? We're glad you asked! :D The changes are focused on theImportant update: New TRAI guidelines for SMS campaigns
Hello there, There's a big update from the Telecom Regulatory Authority of India (TRAI) that could impact how you send SMS campaigns, especially if you're dealing with customers in India. Starting September 1, 2024, TRAI has made it mandatory for businessesUpdates for Zoho Campaigns: Merge tag, footer, and autoresponder migration
Hello everyone, We'd like to inform you of some upcoming changes with regard to Zoho Campaigns. We understand that change can be difficult, but we're dedicated to ensuring a smooth transition while keeping you all informed and engaged throughout the process.
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Advice on sending Survey only if company has not responded?
I have a Zoho Survey and a list of contacts in Zoho Campaigns. The list of contacts contains multiple contacts from multiple companies. Let’s just say 100 companies with 3 contacts each My goal is to get one completed survey per company (not per contact).Workflow for a whitepaper
Hi, I would like to set up a workflow for sending a white paper. First, the user should register using a form. They should then receive an e-mail confirming their e-mail address and consenting to their data being used (double opt-in). If they confirmHow to interpret Campaign report statistics - definitions/explanation
I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/OpenApostrophe not working in Campaigns
I'm trying to edit a subscription form template in Zoho Campaigns, but it won't accept apostrophes in the button's text. It converts it to "'" and I can't find any way around it.Zoho Campaigns Blacklisted
Hi. We are unable to send out Zoho Campaigns due to the ZOHO Campaign server being blacklisted. However we are able to send out mass mails using ZOHO CRM . Any assiatance is welcome.
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Sticky Posts
Tip of the week 03 - Sending emails in batches
Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not beTip of the week 04 - Know about your recipients' 'prime open time.'
In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It'sZoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube
Hi email champs, As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability. Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each otherEmail Deliverability Tip #3: Seal the deal with the preheader
In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. KeepMarketer's space - Understanding portal roles in the new user management system
Hello, As part of our new user management setup, we recently introduced portals and workspaces. Portals enable you to manage multiple products under a single brand within a single account. Workspaces are the spaces you can create within a portal for individual
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