Tip of the week 45 - 4 Essential areas to test and preview before sending out email campaigns
4 essential areas to test and preview before sending out email campaigns It's a fact that something said cannot be undone. Emails work on a similar basis. Your daily business transactions and conversation partly depends on your circumspection along with your creativity. You as an email marketer might customize your emails and make changes in it over a course of a single campaign. The only sphere where you need to maintain a consistency is, being alert. Here we will discuss the four areas which
Marketer's Space: Email Workflow - Field update trigger
In our previous post on email automation workflows, we learned about the list entry trigger. In this post, we will explore the field update trigger. This trigger initiates a workflow when fields like country, mobile number, address, and more are updated. When designing a workflow, you can configure the set of actions to be executed when a field is updated. How to use the field update trigger After you drag and drop the field update trigger on the canvas, you can configure the trigger by selecting
Mis campañas se van a correo no deseado
Hola buenos días Mis campañas un alto porcentaje están llegando ala bandeja de correo no deseo o spam. Puede apoyar a resolver este inconveniente, gracias .
Chain Campaign and Automation set for the first Campaign
Goodmorning, I set two different chain campaigns (one for the opens and one for the unopens) for a campaign I send that has an automation (the automation is an email for those who clicks on a link that is presents in both the chain campaigns). When I will send the two chains campaign, will the automation related to the first send be active also for the two chain campaigns? If not how can I set the automation? In the automation responders i don't see my two chaing campaigns to set an automation.
Cloning and Editing a Signup Form Resets All the following actions
Hi Team, I want to adjust the signup form that I created and use a different style. But when I go to edit it the entire signup campaign resets... It is a pain in the butt!! Am I doing something wrong? Cheers, Kim
Reply To Address - Zoho
We have set the reply to ryan@xxxxx in the campaign, and set it as the forwarding address. However, when sending out the campaign, this was the reply to address and upon testing the reply, I am unable to find where the reply is being sent to. It has also NOT been forwarded to ryan@xxxxx See attachements. Please advise.
Marketer's Space: Email Workflow - List entry trigger
In the previous post, we learned about the form submission trigger in email automation workflows. In this post, we will learn about the list entry trigger. A list entry trigger initiates a workflow when contacts are added to a mailing list. When designing a workflow, you can select which lists will have a list entry trigger. How to use a list entry trigger After you drag and drop the list entry trigger on the canvas, you can configure it by selecting the email lists for which you intend
HTML table and Zoho's table Properties
Hi, Using the Insert HTML block, I added a table to an email campaign. However, it is not behaving as expected. For example, images are not centered inside a table cell and borders are visible when they shouldn't be. The system has an Edit Table Properties button, and when that opens it has some strange column information (see attached images). In those properties there is a 1px setting for border which may have overridden my HTML borders code (hence the visible borders), but I cannot change that
Email Permission
Hi Zohe, What permission do I need to create and email? I've tried making one but i always get stuck in the first step of the creation which is the basic info. My current role now is Marketing Automation Specialist, and I have all the permission needed to create an email but somehow i can't. Your response will surely appreciated. Thank you Best regards, Ernesto M. Alagos Jr Thinklogic
Marketer's Space: Email Workflow - Form Submission
Zoho Campaigns email automation workflows can help you automate repetitive tasks and bring life to marketing strategies. A typical workflow has a trigger (that initiates the workflow), a process (send emails, add score, assign tags), and an end of workflow action (an action to be performed after completing the process). A trigger is a component that initiates a workflow. In Zoho Campaigns, you can use the following triggers to initiate a workflow: Form Submission List Entry Open Trigger Fields Update
Email Campaign Permission
Hi there, What permission do i need to create an email campaign? I tried making one but I can't save it. I'll always get stuck in Step 1 which is the creation of basic info. Is there any specific permission to have in order to complete this action? Thank you.
Custom fields are not showing up in Campaigns
Hey, I have synced my CRM with Campaigns. I have a custom field "Status". I'd like to segment by those answers; active, canceled, paused. That field isn't showing up in campaigns when I try to create a segment. Why is this?/
Email with Zoho Campaigns are garbled
Hi Zoho team, We are facing an issue with Zoho Campaigns. On Gmail, it seems like our email campaign is garbled (cf. screenshot in attachment). Is there a way to fix it? Thanks
Not All Specified Data Fields Are Populated Following A Sync
I created a Sync between Zoho CRM and Zoho campaigns. The sync is basic: Accounts - Checkbox (False) Accounts - Market (UME) Contacts - Email (contains a value) That part of it seems to work. However, I've requested other data fields to be mapped from Contacts, Accounts and Deals and almost none of this data is showing. All I get is First Name, Last Name and Email Address. A small number of the contacts may have one or more of the data fields populated, but the bulk of the data is missing, despite
Editing autoresponders
I just noticed that if I create a a Campaign, I cannot edit the message once it has been sent. I can only clone it. What about with autoresponders? I might want a sequence of say 5 follow up messages using an autoresponder. Once that sequence has already been started and people are receiving the messages, can I go in and add more messages so I extend it to say 15 messages? Or is it like the Campaigns, where once you have sent it to a list, you cannot edit it?
Zoho Campaign Sync
Hi, How can i reverse a sync on a particular contact list? Somehow my CRM Contacts master list sync with my other clients individual mailing lists wrongly. Now they have emails on their list that is not pertaining to their business.
Upload multiple files into library
Hi, Is there a way to upload multiple file attachments at the same time? In addition, is it possible to create a sync connection with a cloud folder, from which a file can be automatically uploaded and attached into an email? Thanks, Thu
Account delete
Hi , I accidently created this account seperately. Please delete this account because i am unable to create the account under our orgenisation name. i am getting the below mentioned error. Request you to delete this account which will be of no use. Thanks.
Zoho Campaign - Segmentation on Age
Hi, I have created a formula field called Age based on Date of Birth in Leads & Contacts. In Zoho Campaigns, I have to create a segment based on their age group. For e.g. I want to send a newsletter only to age group of 30 to 45 and send newsletters only to age group of 60 and above. How do I go about this ? I do not see greater than sign with Age Field in Segmentation. I was only about to do Age starts with "3" or Age starts with "4" which is not sufficient for my grouping. Regards, Subramanian
Cant add contacts from ignored list
I'm trying to import a contact list for my email campaigns but it seems emails beginning with info@ and services@ are being ignored. Can you please explain to me why this is happening and enable them, these are customers we have been trading with for many years and it makes no sense you would not allow them to be used?
[API Zoho Campaigns] Can I add contact detail (eg.FirstName Lastname)
Can I add contact detail (eg.FirstName Lastname) with https://campaigns.zoho.com/api/v1.1/addlistsubscribersinbulk I tried this API [API https://campaigns.zoho.com/api/v1.1/addlistsubscribersinbulk I can add contact in only email address i want to add contact with email address , FirstName, Lastname Can you help me pls.?
Sent email campaign now cannot find campaign results
Sent email campaign now cannot find campaign results. Site seems glitchy etc. Email campaign appears in campaign dashboard as if never "reviewed" nor the "sent" though I went through the process for both. What gives?
Can see the contact list on dashboard page from previous campaign but cant access it ?
Hi there, I haven been give admin rights recently. I can see there have been some past campaigns and contact list on my dashboard but somehow when i cant go into any of the past campaign and cant access the contact list. Help ! thank you. Cheers Ella
Import contacts list requested IP address
Hi Zoho team, I'm finalizing the setup of Zoho Campaigns and I would like to import a list of users/participants with an Excel Sheets. But by default, it's compulsory to provide the IP address of our users/participants. On our side, providing the IP address to any third-party/providers does not correspond to our policy privacy regarding personal data. This list is coming from MailChimp and we want to cancel our subscription of Mailchimp to deploy all our marketing campaigns in Zoho Campaigns. All
Are Zoho Campaign Deliverability Issues Fixed? Do you emails end up in SPAM?
We are considering using Zoho Campaigns for email marketing automation but have first hand account from experienced users and consultants that the deliverability rate of emails from Zoho Campaigns has been poor in the past. Too many emails get sent to SPAM when sent from Zoho Campaigns, even after setting up DKIM, SPF, and DMARC. Doing online research, it looks like there are a lot of posts about this issue from 3-4 years ago. Zoho could have corrected the problem, or Zoho could be removing the
Problem synchronisation Zoho CRM > Zoho Campaigns (after data updated in Zoho CRM)
Hi Zoho team! I'm finalizing the setup of Zoho Campaigns and it seems like there is a problem of synchronization between Zoho CRM & Zoho Campaigns when data have been updated in Zoho CRM. For eg: I've changed the job category "from CEO to Marketing" on specific contacts in Zoho CRM, but data have not been changed in Zoho Campaigns (in then my segmentation is not relevant anymore). Could you help me to solve this problem? Thank you very much. Romain
Zoho Campaigns Signup process
Hi there, I am trying to make changes to my existing email database. I have been having issues with my syncs for a while now as I was informed I am not allowed to sync from crm/send campaigns to any group emails i.e. admin@, sales@ etc. Therefore I am planning to send out an email to everyone on my mailing list that there has been a policy change and would appreciate if everyone could re-subscribe. My current signup process is; fill in the form >> receive welcome email and confirm subscription. In
How to share lists across users in Campaigns
As the title states. I want to share the lists I have created with the other users in the Campaign tool. Currently, we each have to make the same list over and over again for each account but it would be great if we could just share one version of the list between all of us. Does anyone know if you can do this? Thanks! -Chris
Tip of the week 43 - 5 tips to approach holiday season in email marketing
Email marketing drives more brand sales during the holiday season. We are nearing the best season of a year and now is the right time to grab the attention of your contacts who might be glued to the internet for shopping. Send out savvy emails that can increase brand presence and sales this holiday season. Here are some ways to help you with successful holiday email marketing: 1. The marketer plans Plan your email marketing strategies well in advance to make sure that you're connected to your contacts
Trying to create a list segment in zoho campaigns but the fields I need are not available. Is there something that needs to be done with the fields first to make them available?
I created specific fields in Zoho CRM contacts and they aren't showing up to use as criteria for a list segment. This is the whole reason they were created. Did I create them wrong? Or did I leave out a step?
ZOHO CAMPAIGN
Hi, I need to know about Zoho Campaign process. And how to send bulk mail in the campaign participants.
Introducing the all-new drag-and-drop workflows in Zoho Campaigns
We're thrilled to introduce Zoho Campaigns' latest development - email marketing automation workflows. The conditional workflows that you may have used thus far is taking a whole new form with the drag-and-drop builder and powerful triggers. Aimed at helping you engage your leads and customers with well-timed, personalized, and targeted emails, these workflows allow you to centre your email marketing automation around crucial business operations. We have also introduced a solution called E-commerce
Opt-out synchronisation issue with Zoho CRM
Hi Zoho team! We are finalizing the setting up of Zoho Campaigns and we have an issue for opt-out synchronisation with Zoho CRM. 1. We have enabling "Update opt-out contacts" in push campaigns reports to Zoho CRM settings 2. We have tried the opt-out process with a email campaign Only the Zoho Campaigns Status is updated but not the Email Opt Out field in Zoho CRM (cf. screenshot). Could you help me to fix this issue? Best, Romain QUECHON
Create a list from 2 customs modules
Hello, We'd like to create a list in Zoho Campaigns from 2 custom modules in Zoho CRM. Is it possible ? We need to create a workflow with two triggers (a AND b) from 2 distinct custom modules.
What does it mean when your email gets no opens?
Not a single open from 50 contacts. So does this mean my email is going to their spam folder?
Synch from CRM to Campagin
Is there a way to find all the fields the Campaign is importing and list the unmapped fields so can either add a new field or correctly map it. It seems you have to keep mapping one at a time and if it is already in campaign then you get alert already in campaign. It would be so much easier if we knew only the ones which need mapping or to be added. I want all the fields that I added in CRM as a view to be added in CRM but not all zoho fields, only the ones I added in a particular view.
show zoho crm data from a zoho autoresponder email
How to populate zoho crm data in a zoho form and launch in a zoho campaign email autoresponder so my leads can verify their data and make changes. Then I want to ask further questions in another form and do some processing.
Email personalization
A couple quick questions from a newbie. So I am testing out the broadcast email capabilities in the system. I sent a test email to myself with the personalization merge fields included. You can see below. My question is, what if someone does not have a first name in our system? What gets populated in the name location? Hoe can i verify that this is indeed correct in sending? Do I have to have a test recipient be a contact prior to test sending? Thanks! Email below... Hi FNAME, I recently presented
Considering Switching from ActiveCampaign--Can I Mimic AC's "tag" Feature?
Hi, all! I currently use ActiveCampaign for email marketing, but I'm a ZohoOne subscriber, so it makes sense to use Zoho Campaigns if I can. Couple of questions: 1) Is there a way to set up some sort of tags for the purpose of creating segments? 2) If you've used ActiveCampaign, is it a fairly easy switch, or is it going to be a major headache? I'm wondering if I'm better off just staying put or not. Thanks so much!
Sync Services Not Working
Hi Can someone from Zoho please help me with my account, the snc services are not working with my CRM account. And the second problem is that Campaigns tells me to upgrade my account for campaigns because I have reached my limit? I had 13 000 contacts and my account limit is 20 000, can we get this sorted out please. Regards, Shaun
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